UPS review: UPS Access Point

Today, 2/5/2024 between 2:00 and 2:30 p.m., I was refused service by the UPS Access Point owner/clerk @ 44-45 Kissena Blvd. Ste. A, Flushing, NY 11355, and told, "We don't need your business when I asked why I was being charged for 4 pages that were NOT needed to return a package. I inquired because I expected to pay $1.50 [.75 for a packing slip and .75 for a return label, and I had two additional packages to return]. The owner/clerk immediately became irate when I asked why he printed pages that were NOT needed. In other words, why was he going to charge me $3.75 instead of $1.50? He printed 2 packing slips, 2 return labels on regular paper and 1 return label on a self-adhesive sheet. His response was, "You sent me the email." And my follow-up was, "Didn't you look at the email before you printed it? There are only 2 sheets." His final response was to shove the box back at me and say, "We don't need your business." This UPS Access Point is in the front of Victoria Pharmacy, and it so happened that I was going to pick up a prescription that I had called in earlier in the day. I repeated what the owner/clerk said for confirmation and asked about my prescription [I believe he owns the pharmacy, the store, and the UPS Access Point], and he replied, "Yes, we don't want your business." I try to keep my business in the neighborhood, but his decree means I have to find a new pharmacy and a new UPS Access Point further away from my home, which will prove inconvenient. I am 63 years old and disabled. I suspect it is my age and infirmity that caused him to dismiss my question so readily. Can a UPS Access Point reject my business because I ask about overcharging? Thank you.

View 0 more photos