Vons

On 12/9 I stopped by to ask Flu Shot.

My bag was full because I shopped other stores & purchased some sushi. I covered my bag with Vons Flyers to avoid direct Sun on sushi the way back home. After asking about Flu Shot I passed one of open register. Vince approached me ‘why u covered?” Then asked me what is this pointing the sushi. Then Vince asked security to ask sushi man making sure it is not Vons. Found out it was not.. what is all this.. all customers presumed to be thief’s? This is outrageous/. His behavior was so threatening.. He didn’t apologize..

I am CA lawyer. There is possibly defamation/ false imprisonment issue.

I called store manager on 12/11 Robert.

Pls re-evaluate Vince.

To whom it may concern hopefully management, I have been a loyal customer at the Vons at 3rd and Vermont store consistently for the last four years since moving to LA. I shop twice or more times per week at this store. I spend 80% or more of my grocery budget at Vons. Recently I have noticed that I have become a subject of racial profiling while shopping. Once or twice maybe people being vigilant, but the fact it’s happening on a consistent basis is not acceptable. Other than my race and the color of my skin, why is it find that your employees and security workers tend to follow me. I have done an informal survey of other people of color who lives in my building about this issue, just to make sure I am not being sensitive.

They have also noted this increase scrutiny. I don’t think this is fair and balanced. I should not be made to feel this way. I understand we live in a racially charged society, but no one of any ethnic group should be targeted and made to feel uncomfortable while shopping for necessary necessities. seem to be targeting African American I understand that shoplifting has been highlighted in the news but that doesn't make a person of color a criminal by association. I am reaching out so that management will train their personnel better or change the culture that engender this kind of harassment. I am not sure what recourse is open to me, but I find this unacceptable and deeming. Please stop treating me like a criminal because of the color of my skin.

thank you,

Many people work nearby to this Vons store in KoreaTown. I like to come to the Vons deli section to have a sandwich made for my lunch during my lunch break. Unfortunately the service is so slow and the quality of my sandwich is so poor that I won't continue shopping or having sandwiches made at this Vons. During one of the busiest times (lunchtime), there was only one employee behind the deli counter. This includes the hot prepared foods, and the sandwich-making station. The line was extremely long and it took a VERY long time for customers to be helped. It takes WAY too long for these employees to make a sandwich, and they are always missing ingredients like bacon. And today they did not have any salt when I asked for salt and pepper on my sandwich. Also today I asked for the sandwich to be toasted and it came out absolutely burnt. The employee remade one side of the sandwich when I said that was not acceptable, but by that time I was late getting back to work. This store is a mess and something needs to be done about it. This is not the poor quality I have come to expect from Vons and I am very disappointed.