Valued Opinions
Reviews and Complaints

My account with £128+ credit has been suspended. I was not even advised of this until I contacted you. I have telephoned today and sent an email and messages via Facebook which have not been responded to. A vague auto-response message has been sent citing accuracy/attentiveness re surveys ? so why have my surveys been allowed ot accumalte to such a high value if there are problems. There is also some rubbish re more than one account - explain!. I am furious and on reading other reviews this is rife and done repeatedly to other participations. It is theft, I have earned this and you are witholding payment. Other participants report no reply to emails, telephone calls etc so is this the way you are going to deal with my complaint?. Is this ethical, is it legal. I will continue to hound you and highlight what you are doing to people. I will not give up.

I have been member of this company for long time and was doing online surveys and spent lot of hours doing them and saving money in the account. But after I had saved around $100 NZD. They suddenly stopped my account.
I sent lot of complain request to them and they only told me that my opinion in the surveys was not up to mark.
As each survey only give between $1 to $3 so after around 50 surveys they are saying that my answers were not up to mark and blocked my account.
I would like to have money returned to me as its illegal to hire someone to work and dont pay for hard work done and time spent without any proper explanation.

2 1/2 years back they stopped to send surveys to my account.I don't know the reason.I have contacted through their website help.They said open another account and inform them.3 months completed.but not yet reactivated till today.there is no reply.Mr John, Melissa, Tanya, wendy contacted me through their website help.There is no action till today from them.They are silent.Please help me in this matter at the earliest.I have not yet received my redemption of rewards. I have also contacted their UK office through their website help.Waiting for your help at the earliest.Also sent complaint copy to [protected]@esomar.org.

Thanks

Regards,
sundarchand

Hi there

I have been a Valued Opinions customer for years, and everything has been going well. Up until recently that is, where for the past few weeks I (and others) are unable to log into the Valued Opinions website to view our profile our claim any rewards. We have no problem completing surveys, but can't provide any feedback or log into our account etc.

It has been this way for at least a couple of months. I would like to redeem some rewards but am unable to and the length of time it has been out of action is concerning. Can this please be fixed!

I have £50.00 in my "Valued Opinion account" and now they wont let me in. Is this a scam? As i do have a screenshot I took yesterday 20/07/2017.I think this is terrible and want the money I have earn't. I have spent my time now I want what I'm due. Now I cannot access the site its disgusting I want my £50. I was saving for Christmas.

Valued Opinions Uk
160 Queen Victoria Street
EC4V 4BF London
United Kingdom

Recently, I have had multiple times in a row where surveys are not suitable or closed and there is no payment for this. This gets me frustrated because knowing the fact I won't be paid anything because of one of the two reasons kills me the most. Also, on the home page after you log in to your account, when you try and find a new survey, there are no surveys available. And when there is a survey, it is one that has closed ages before! How is it my fault that I didn't get to the survey sooner? I have to do other things in life + you keep saying that there are no surveys available? How is this my fault!? It is honestly stupid and wastes your time by asking a few questions and then closing the door really hard in your face, not getting any payment in that same moment and getting away with the answers I gave. This company should pay your members the full amount anyway if the survey is not suitable or closed! I took the time and effort to get onto the survey so I feel eligible for payment from that particular survey! This site does not care about opinions at all. They only care about factual information! I just want to be done with this site as soon as I get another Amazon e gift card payout because this is unacceptable! I'm a person who gets angry a lot and I can definitely say that this is not worth your anger! You are better off buying Amazon cards from shops in your area! You are literally made fools of and being treated like simpletons when you don't get paid! The slogan 'Rewarding time' isn't exactly true in conclusion!

I am regular person who took active part in all the survey send by the Valued Opinions on my email or portal.
I have filled most of the survey but how ever in recent past, when ever in requested for the Rewards vouchers, i have never received them.
last year in November, 2015 I requested for 2 voucher and in jan 2016 i request for 1 voucher and till now i haven't received any voucher.

seems like company i now willing to cheat the participants and only taking interest in there profits.

So i suggest everyone not to take any more parts in the survey as there are wasting there precious time. They are not going to send any vouchers.

Also they never reply on email regarding why there is delay in voucher sending.

also if they want to get better respond then the company should also put the customer support number on there home page so that if any query company then anyone can contact them regarding the issues that anyone is facing.

Thanks and Regards
Rahul

I have have had very negative experiences with Valued Opinions. Reward vouchers claimed in November 2012 have not arrived and when questioning this in late January 2013 I am finally told that the replacement was sent in early February 2013. When I did not receive a replacement by early March 2013 I enquired again and was then told the voucher was ordred but not sent in February 2013.
I am then told in early April 2013 that the voucher had been posted on 2/4/13 but as of 14/4/13 nothing has been received and there are now no replies to emails, facebook messages etc.
In addition, when answering survey questions there is a greater than average (compared to the other 5 on line survey companies I use) chance that you will be screened out of a survey but after answering several questions and at times almost at the end of a survey.
I would suggest avoiding any contact with this company.

Valued Opinions have been giving their Online Surveys Members to complete on line Surveys and as you get to the end of the Survey the Survey you happen to be participating in automatically is Finished and Closed which on their website it states in the Terms and Conditions that if a Survey has been Closed or has reached it's target of research than rewards do not have to be paid.
Valued Opinions in the last 25 Surveys I have completed 13 of them were closed when I had almost completed the Survey it always gets to 94% of the Survey and then Closes. The last one I just completed told me that it would take 25-30 minutes to complete but it actually took me nearly an hour to complete then they closed it.
Not far I rely on the Vouchers that they give to purchase food so they are taking food from out of my families mouths. Not fair

I have completed the required number of online surveys provided by http://www.valuedopinions.co.uk/ to earn cash. The website has a policy to redeem the cash earned into a voucher of any desired company. I have asked them to send me 2 vouchers for more than 2 months now. I have mailed them but they don't seem to respond. In-spite of asking them to redeem my vouchers hundreds of time, they have turned deaf ears to my mails. Please do not use the service as I think its a fraud and the company should be shut down as soon as possible.

This survey site promises payment after 28 days of completion of their survey, they may take up to 3months to pay If at all. You spend 30min on their surveys and they kick you off and say you don't qualify without pay. They are dirty cheats, and I know that there are more people out there that have been scammed by their organization. I wish it were possible to get a class action law suit against these companies that make money off of the public but wont pay you for your services as promised! This is a lousy company, It took me 6months to get $20 with them & If they send you one payment you have to fight them every step of the way to get any monies owed to you.