Menu
For Business Write a review File a complaint
Visionworks of America Customer Service Phone, Email, Contacts

Visionworks of America
Reviews and Complaints

www.visionworks.com

Learn how the rating is calculated

2.2 11 Reviews 141 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Visionworks of America Complaints 141

ComplaintsBoard
R
12:33 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

RX # 211730. I choose a Marc Jacob frame and asked the store associate to see if the lense would accommodate bifocals. With assurance, I ordered my Rx to be filled. Came back after a week and picked it up. I found it difficult to read no matter how far or near, something was not right. I went back to Visionworks and asked them to check and I was told that...

Read full review of Visionworks of America and 9 comments

Visionworks of America Reviews 0

Looks like Visionworks of America has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Visionworks of America, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Visionworks of America

Screenshot Visionworks of America
Visionworks of America is an eyewear company offering a variety of prescription glasses, sunglasses, and contact lenses. They provide eye exams through in-store optometrists and a selection of frames from various brands. Services include fitting and adjustments for eyewear.
How to file a complaint about Visionworks of America?

1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in using your credentials.
- If you don't have an account, create one on ComplaintsBoard.com.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is usually positioned at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Visionworks of America in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Visionworks of America.
- Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Ensure your complaint is clear, accurate, and complete before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Remember to follow these steps to effectively file a complaint about Visionworks of America on ComplaintsBoard.com.

Overview of Visionworks of America complaint handling

Visionworks of America reviews first appeared on Complaints Board on Dec 21, 2009. The latest review Incorrect Billing was posted on Apr 11, 2024. The latest complaint Unprofessional work environment was resolved on Feb 01, 2024. Visionworks of America has an average consumer rating of 2 stars from 152 reviews. Visionworks of America has resolved 40 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
2.3
83 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Visionworks of America Contacts

  2. Visionworks of America phone numbers
    +1 (800) 669-1183
    +1 (800) 669-1183
    Click up if you have successfully reached Visionworks of America by calling +1 (800) 669-1183 phone number 0 0 users reported that they have successfully reached Visionworks of America by calling +1 (800) 669-1183 phone number Click down if you have unsuccessfully reached Visionworks of America by calling +1 (800) 669-1183 phone number 0 0 users reported that they have UNsuccessfully reached Visionworks of America by calling +1 (800) 669-1183 phone number
    Questions About Retail Stores
    +1 (800) 784-7427
    +1 (800) 784-7427
    Click up if you have successfully reached Visionworks of America by calling +1 (800) 784-7427 phone number 0 0 users reported that they have successfully reached Visionworks of America by calling +1 (800) 784-7427 phone number Click down if you have unsuccessfully reached Visionworks of America by calling +1 (800) 784-7427 phone number 0 0 users reported that they have UNsuccessfully reached Visionworks of America by calling +1 (800) 784-7427 phone number
    Customer Service
  3. Visionworks of America emails
  4. Visionworks of America address
    175 E. Houston Street, San Antonio, Texas, 78205, United States
  5. Visionworks of America social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Visionworks of America Category
Visionworks of America is ranked 13 among 81 companies in the Glasses and Lenses category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.