Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Passport Services VitalChek Network Garbage customer care and order never received!!!
VitalChek Network

VitalChek Network review: Garbage customer care and order never received!!!

R
Author of the review
1:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Garbage company, useless Customer care, and no tracking! Never received my document!

Garbage company.

Spoke to Andrew in customer service and every email exchange is a hostile and passive aggressive exchange between a grumpy “I half [censored] my job because I hate it” between us. I have asked him about the whereabouts of my birth certificate that is past the processing time and he continues to not give me a sweet as explains how to count numbers to me. After I told him what date I have and how I’ve excluded weekends he continues to belittle and berate me. Why would I person like this be allowed to communicate with people concerning their VITAL records! Unfortunately I didn’t find out about this companies bad reviews until after my purchase. Check other sites they have a 1.78 rating on BBB and a 2.15 on other sites. People seem to not be receiving their records after months of an inquiry. They don’t have a tracking number and they have no refund policy that works in your aid. Better off disputing with your bank. 1hour wait times when you call the number they are backed up and no one is there to help you or investigate the whereabouts of your records or issues.

So glad the US government commissioned a 1.78 star company to handle something as important as US citizens VITAL RECORDS!

More
Send message
Copy link
Report
Helpful? 0 0
Share
Reply
0 comments
Add a comment

More VitalChek Network reviews & complaints

VitalChek Network - paid but got no certificate 66
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
VitalChek Network - incorrect certificate order 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
VitalChek Network - huge scam 11
VitalChek Network - poor service 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
VitalChek Network - very bad service 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
VitalChek Network - took my money did not provide the service 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
VitalChek Network - Paid for birth certificate but didn't recieve
VitalChek Network - Customer service agent / representatives / associates
VitalChek Network - Charged me Twice, will not issue a refund a refund
VitalChek Network - Birth certificate
View all VitalChek Network reviews and complaints

  1. VitalChek Network Contacts

  2. VitalChek Network phone numbers
    +1 (615) 372-6800
    +1 (615) 372-6800
    Click up if you have successfully reached VitalChek Network by calling +1 (615) 372-6800 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (615) 372-6800 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (615) 372-6800 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (615) 372-6800 phone number
    Headquarters
    +1 (866) 561-1694
    +1 (866) 561-1694
    Click up if you have successfully reached VitalChek Network by calling +1 (866) 561-1694 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (866) 561-1694 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (866) 561-1694 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (866) 561-1694 phone number
    Customer Service
    +1 (800) 669-8313
    +1 (800) 669-8313
    Click up if you have successfully reached VitalChek Network by calling +1 (800) 669-8313 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (800) 669-8313 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (800) 669-8313 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (800) 669-8313 phone number
    VitalChek Network
    +1 (684) 633-1406
    +1 (684) 633-1406
    Click up if you have successfully reached VitalChek Network by calling +1 (684) 633-1406 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (684) 633-1406 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (684) 633-1406 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (684) 633-1406 phone number
    American Samoa
    +1 (671) 735-7292
    +1 (671) 735-7292
    Click up if you have successfully reached VitalChek Network by calling +1 (671) 735-7292 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (671) 735-7292 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (671) 735-7292 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (671) 735-7292 phone number
    Guam
    +1 (202) 485-8300
    +1 (202) 485-8300
    Click up if you have successfully reached VitalChek Network by calling +1 (202) 485-8300 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (202) 485-8300 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (202) 485-8300 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (202) 485-8300 phone number
    Panama Canal Zone
    +1 (340) 774-9000
    +1 (340) 774-9000
    Click up if you have successfully reached VitalChek Network by calling +1 (340) 774-9000 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (340) 774-9000 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (340) 774-9000 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (340) 774-9000 phone number
    Virgin Islands
    +1 (780) 427-7013
    +1 (780) 427-7013
    Click up if you have successfully reached VitalChek Network by calling +1 (780) 427-7013 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (780) 427-7013 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (780) 427-7013 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (780) 427-7013 phone number
    Alberta, Canada
    +1 (250) 952-2681
    +1 (250) 952-2681
    Click up if you have successfully reached VitalChek Network by calling +1 (250) 952-2681 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (250) 952-2681 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (250) 952-2681 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (250) 952-2681 phone number
    British Columbia, Canada
    +1 (204) 945-3701
    +1 (204) 945-3701
    Click up if you have successfully reached VitalChek Network by calling +1 (204) 945-3701 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (204) 945-3701 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (204) 945-3701 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (204) 945-3701 phone number
    Manitoba, Canada
    +1 (506) 453-2385
    +1 (506) 453-2385
    Click up if you have successfully reached VitalChek Network by calling +1 (506) 453-2385 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (506) 453-2385 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (506) 453-2385 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (506) 453-2385 phone number
    New Brunswick, Canada
    +1 (709) 729-3308
    +1 (709) 729-3308
    Click up if you have successfully reached VitalChek Network by calling +1 (709) 729-3308 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (709) 729-3308 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (709) 729-3308 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (709) 729-3308 phone number
    Newfoundland, Canada
    +1 (867) 777-7400
    +1 (867) 777-7400
    Click up if you have successfully reached VitalChek Network by calling +1 (867) 777-7400 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (867) 777-7400 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (867) 777-7400 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (867) 777-7400 phone number
    Northwest Territories, Canada
    +1 (902) 424-4381
    +1 (902) 424-4381
    Click up if you have successfully reached VitalChek Network by calling +1 (902) 424-4381 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (902) 424-4381 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (902) 424-4381 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (902) 424-4381 phone number
    Nova Scotia, Canada
    +1 (867) 645-8002
    +1 (867) 645-8002
    Click up if you have successfully reached VitalChek Network by calling +1 (867) 645-8002 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (867) 645-8002 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (867) 645-8002 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (867) 645-8002 phone number
    Nunavut, Canada
    +1 (416) 325-8305
    +1 (416) 325-8305
    Click up if you have successfully reached VitalChek Network by calling +1 (416) 325-8305 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (416) 325-8305 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (416) 325-8305 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (416) 325-8305 phone number
    Ontario, Canada
    +1 (902) 838-0880
    +1 (902) 838-0880
    Click up if you have successfully reached VitalChek Network by calling +1 (902) 838-0880 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (902) 838-0880 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (902) 838-0880 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (902) 838-0880 phone number
    Prince Edward Island, Canada
    +1 (418) 643-3900
    +1 (418) 643-3900
    Click up if you have successfully reached VitalChek Network by calling +1 (418) 643-3900 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (418) 643-3900 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (418) 643-3900 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (418) 643-3900 phone number
    Québec, Canada
    +1 (800) 667-7551
    +1 (800) 667-7551
    Click up if you have successfully reached VitalChek Network by calling +1 (800) 667-7551 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (800) 667-7551 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (800) 667-7551 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (800) 667-7551 phone number
    Saskatchewan, Canada
    +1 (867) 667-5207
    +1 (867) 667-5207
    Click up if you have successfully reached VitalChek Network by calling +1 (867) 667-5207 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (867) 667-5207 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (867) 667-5207 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (867) 667-5207 phone number
    Yukon Territory, Canada
    +44 300 123 1837
    +44 300 123 1837
    Click up if you have successfully reached VitalChek Network by calling +44 300 123 1837 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +44 300 123 1837 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +44 300 123 1837 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +44 300 123 1837 phone number
    England & Wales
    +44 289 151 3101
    +44 289 151 3101
    Click up if you have successfully reached VitalChek Network by calling +44 289 151 3101 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +44 289 151 3101 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +44 289 151 3101 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +44 289 151 3101 phone number
    Northern Ireland
    +44 131 535 1314
    +44 131 535 1314
    Click up if you have successfully reached VitalChek Network by calling +44 131 535 1314 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +44 131 535 1314 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +44 131 535 1314 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +44 131 535 1314 phone number
    Scotland
    More phone numbers
  3. VitalChek Network emails
  4. VitalChek Network address
    PO Box 1703, Brentwood, Tennessee, 37024-1703, United States
  5. VitalChek Network social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
VitalChek Network Category
VitalChek Network is ranked 1 among 22 companies in the Passport Services category
#01 VitalChek Network VitalChek Network #02 VFS Global VFS Global #03 Identogo Identogo #04 Rush My Passport Rush My Passport #05 BLS International Services BLS International Services

Most discussed VitalChek Network complaints

Birth certificate not received
1
(opinions to this review)
 Not getting my certified birth certificate
1
(opinions to this review)
VitalChek Network Alternatives
Identogo 18 reviews ExpressPassport 4 reviews USA Passport 10 reviews US Birth Certificates 4 reviews VFS Global 10 reviews