Walgreens
Reviews and Complaints

Hello,

The wait times are so long, the drive thru is never open anymore. I had to go to this location 5 times before there was a pharmacist working so I could pick up my prescription.

Now I am having ankle surgery and when I called to see if they have the prescribed pain medicine in stock. They said I had to come and check in person. I am not allowed to drive my car and should not have to waste a trip to the Walgreens in a taxi just to see if they have the medication in stock. I know this store is short staffed, but they should at least let the customers know if they can get the medication.

Thank you,

I'm writing because I have a complaint with you 1355 2ND street henderson ky 42420 location. They are a bunch of people who have no clue as to how to operate a pharmacy they have people working there that are not quailfied to do the job. The lst time I was there they had people who normally work in the store as stock and cashiers and they are messing up peoples medications. My daughter went a local clinic and was given an inhaker and some antibioctics and they constantly said they didnt have it even thought the Docotor called it in by escript and they tried to tell me that an escript took 2 days to arrive and I know for a fact that it doesn't. They lie and treat people with disrespect. You need to fire all of them and get some people in there that actually care about people and who are quailfied to do the job correctly and expeditally. Instead of trying to buy out all the little mom and pop pharmacy to try be the monoply on pharmacys.

Had difficulty chewing and swallowing... when I swallowed what I could I took the piece I couldn't swallow out and it is a piece of wood... sharp and unchewable large sliver of wood. Now my anxiety is going through the roof because I definitely ate some. I saved the other half of the bar along with the packaging and piece I spit out. Not thrilled at all.

I'd prefer to be contacted by phone if possible, regarding this. My number is [protected].

I am complaining about the pharmacy at 696 main st. Weymouth, ma. I dealt with corporate a couple of months ago because they did not even have the decency to answer the phone and say hold please. Just picked up phone and hung it back up. Half the time, it seemed you were being disconnected. How rude is that. It takes no more time to be courteous than it does to be rude. They also closed on a Sunday with no advance notice whatsoever. Inexusable. What if the hospital did that? Talked to Moreilla today, or more like it, she talked over me. Interrupted me every time i tried to speak . Said she had patients to get to. well, hey, guess what, I'm a patient and have been for over 40 years, but that is coming to an end. They have obviously chosen not to improve themselves, so if you keep going there, you've been warned.

Me and my mother in law went into Walgreens pharmacy for our pre scheduled appointments for flu vaccination. We were met with a young woman that was beyond rude and could have cared less about helping us, she was so rude and dismissive that I tried 2times to engage her through compliments saying encouraging things abut Walmart and her job Hoping to help her relax and have a pleasant day. I was treated worse and completely dismissed rudely. she never brought out paperwork and walked off completely not wanting to follow through with her job. After a half hour past our appointment we asked and pharmacist himself came and gave us paperwork. He was polite and kind and thorough unlike the lady we first delt with.

The store in Tucson was supposed to fill a prescription for a Zpack for my daughter. We called and were told that it was being filled and that delivery would be set up for her since she lives on a college campus. They even sent her a message that the delivery was coming the next morning. The meds never came and when I called I was put on hold for over 20 minutes and I was hung up on four separate times. Once I finally spoke to someone they said they could not guarantee that my daughter would get the meds and they didn't know when they could fill it? What is going on with this store? Terrible pharmacy. We will never use Walgreens again.

[protected]:45 am Im in line for a scheduled appointment at Walgreens spring St in Petoskey Michigan with one person ahead of me. she was called to window as her information was given clerk left and came back to another window and took a Caucasian gentlemans info that arrived 15 minutes after me and several others who were in line but were waiting on prescriptions. after getting his info she then came to me and asked my business I told her I was there for an 11:45 appointment she said it'll be a while because there were two ppl ahead of me. I told her I was there before that gentleman and she said regardless it's still gonna be a wait because there were 2 ppl ahead of me after already waiting 30 minutes.

I am an 82-year old customer of walgreens and have been calling the pharmacy for three days consistently trying to refill a prescription and each time I've called I have been put on hold with no return answer for hours. During the hold time, someone would pick up and return you to hold without respecting me as a customer needing service, I take in consideration that they are busy but there are customers on the phone needing assistance as well. I called and asked to speak with the pharmacy manager and he did not help me. He hung up the phone and the phone just kept on ringing. The pharmacy staff at this location are very disrespectful and are not concerned about the patient's welfare. It would be so kind of you to check on the pharmacy staff at this location.

I ordered my meds to be delivered on September 19 I still have not received them. My name is Cindy brown my address is 255 country corner rd Russellville. Ark72802 .my phone don't work I'm ordering on my PC. Please I need my meds asap. I have bad anxiety. And severe sleep disorder And I haven't had them in over a week. Please can I get them delivered as quickly as possible.