Winn-Dixie’s earns a 1.1-star rating from 278 reviews, showing that the majority of shoppers are dissatisfied with grocery shopping experience.
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Winn dixie app is an invitation to theft
All my points were stolen by a Customer Service Rep who has access to every customers records and point totals. They log in to your account to discover how many points you have, write down your phone number, go to the grocery store to shop, enter your phone number into the pad, and all your points are used to buy them food. This is the 2nd time thi...
Not receiving special offers and bonus points as advertised week after week
I am a retired person I thoroughly go thru ad selecting bogo and coupon items Bogo offers go as advertised no complaints there Im complaining because ive not gotten my coupon deals for several weeks any company can have a bad day but this has been atleast 6 weeks of not receiving advertised coupon deals. (7/14/23)Today I never got $3.00 off Gain Fabric...
Workers rights
They Lie to you, Tony misleads and lies to other managers about your raise, they cut your hours after promising set days for set day jobs, they never trained me to unload the truck and instead had someone else pull palates every morning so I could start doing my stocking (taking away time from someone else) i got “promoted” from being a bagger to Being Grocery assistant, Tony said “how much do you make an hour” me:” 11.00$” (minimum wage) tony: “well fix that for you” *changes my pay to 11.50$” 😂 couldn’t even give me a dollar, cut my 3 days hour hours a day to 2 days 4 hours a day, everyone is leaving Winn Dixie.
Desired outcome: Socialize the workplace, it’s disgusting the way it is, they bought 4 self checkout machines and still cut workers hours and pay
Worried
Hello,
I have a complaint about a employee. She has been drinking on the job and has been taking xanax which she does not have a prescription for.
She seems off and a bit erratic. I have experience with her first hand and I am worried that she might be messing things up because of her drinking. She is the assistant manager and should be setting a better example.
I am just worried about her well being and I hope she can get it together. Her name is Tamitha Ronan.
Thank you for listening to my concerns
Desired outcome: Help
Poor management in the customer's service department
I entered the winn dixie store in Starke,Fl on 6/30/2023 to the customer's service department and I literally stood up in line for 19 minutes waiting to be helped while the customers service cashier messed up on the customer's lottery tickets & she had the line held up while going through the customer's lottery tickets so that she can redo them all , so I then saw the customer service manager name tommy walking right by the customer's service counter and I approached him although he was very much aware as to what was going on but he didn't seem concerned about it, so I asked him if he could get one more employee to help and assist me in the customer's service department to check me out and he rudely and boldly said no that there's only one customer service employee to run the service department and she's standing right there and that's the way it has always been in this store, those were his exact words, he's very nasty and arrogant and rude and extremely unprofessional he then walked off and he didn't address the situation or help himself as far as to running one of the registers, so I walked out of the store and left, but I will say this it should always be more then just one employee working in the customer's service department to ensure that customers are assisted in a timely and professional manner.
Mobile app not working
I have attempted to use the mobile app to redeem my 16X bonus points rewards on three different occasions. It did not work. In checking my receipt at home it did not award my points. Each time in checking my mobile app it showed 16X rewards was active. The three times I attempted to redeem the rewards my total averaged around $60. It may not seem like a big...
Read full review of Winn-DixiePharmacy
This is the worst pharmacy I have ever dealt with, I get a scheduled prescription monthly and they always have an excuse to deny filling it on time. Last month they told me I didn't have a valid narcan prescription. I asked if I could pay for one OTC they told me no I had to have a prescription. I went to walgreens bought one ($46) came back to show them I...
Read full review of Winn-DixieService
I entered Winn Dixie on 6/13/2023 with my 3 daughters and husband. I did my shopping and proceeded to register to check out. "Lauryn" was the cashier, she's very sweet. My complaint isn't on her. As i was making the payment, my husband started to roll the basket out. Anywho the chick that was monitoring the self check line (long pink or purple braids in her...
Read full review of Winn-DixiePrices
Don’t know what has happened to Winn Dixie’s pricing, but it’s gotten ridiculous. It’s always been high since SE Grocers took over, but now it’s out of sight. Guess they’re trying to pay for the remodeling and liquor store. Acreage items are as much as 30% more than other sources. Cannot afford to shop there anymore. Actually cheaper to drive to Palatka and...
Read full review of Winn-DixieWinndixie cashier
I faithfully shop at our Winndixie in Semmes, Alabama at 9082 Moffett Rd. I have never had an employee who acts like she does not want to be at work and who was so rude to me. I understand from other customers who I know that also shop there the she is always this impolite and just straight out mean with people. I know it has been brought to the manager'...
Read full review of Winn-DixieDoor Dash home delivery from Crescent City, Fl. store POOR
ANY time I order from the Crescent City, Fl. store for delivery by DOORDASH A80-90% of the time you DO NOT get the bogo.. This Usually applies to reduced price multiple offers also. I am talking EVERY DELIVERY. Uniltl lately I called the door dash complaint [protected] # but it takes VERRRYYY long to get to Winn Dixie rep for credit.
Thinking about it I am NOT using this service again, it's too time consuming , not worth the convience if it doesn't work. Todays delivery ord. #[protected] did not deliver Bogo on 5lb. russett potato bag a loss of about $6.00
Regards
john mccue 210 Pine Ave.
Pomona Park, [protected]@yahoo.com
Cashier would not give me my receipt on June 3, 3:10pm
Bertha Halsell, [protected]@yahoo.com. While I was paying for my 2nd order, a cashier walked past the register, snatched my receipt out of the printer, took it to the customer service counter, and put it in the trash can. I call to her to bring it back. She stood there looking at me not saying a word. After I paid for my 2nd order I went to customer service...
Read full review of Winn-DixieMy rewards points
HI, my name is Mary and I'm a Winn Dixie rewards memeber. I would like to file a complaint on Winn Dixie reward department due to the upgrade you all did which took away my rewards point and they was given to some old male who live in Temple Terrace Fl. I live in Pensacola Fl. and have never been to this part of Fl but on the 27th day of May 2023 at 7:34...
Service
I have been asking the manager and also have asked Winn-Dixie via email about stocking Tillamook Chocolate Ice Cream, the Mgr simply says they don't carry it, well I know that or I wouldn't ask for it! I have received no response from Winn-Dixie at all. Please let me know if this store is going to start carrying this item or not. The only way I can get it now is next door at Publix.
Read full review of Winn-DixieService
Your whole lot in the pharmacy are rude, unprofessional and have no empathy for customers. I call 2-3 days in advance for my medicine which consist of vimpat for seizures, gabapention for erosion in hands and norco 10-325 for my back arms neck and ect. I was to pu my vimpat a refil, I called it in and they told me it would be ready at 6, roho call. I...
Read full review of Winn-DixiePharmacy
I am a 15 year customer of Winn Dixie in DeFuniak Springs, FL. We spend about $200 per week for groceries. I switched my prescriptions to this store when I retired for convenience & the fact they accept GoodRX. Pharmacy service has declined horribly. I’ve been told it had an old system, then it was the phones, etc. I know it is difficult to hire good...
Read full review of Winn-DixiePumpkin pie
This is more of a question than a complaint. The pumpkin pie has a strong taste of dish soap. It’s probably made somewhere else and shipped to the store. I know in years past Winn-Dixie has been caught bleaching expired meat and repackaging it. But maybe now they’re adding dish soap to pumpkin pie filling? Because it really really taste like there’s soap in...
Read full review of Winn-DixieManagers inappropriate treatment
While shopping in the Tampa Road, palm harbor Florida store I witnessedoverheard the male manager tell some young man, who works there he was stupid and slow. This store also has a blonde female manager who also consistently talks down to the staff there. As a service industry employee myself. This behavior by your management team at the Tampa Road store in...
Read full review of Winn-DixieRewards
My husband and I share 1 account together. The account is under his name with MY email and phone number. Their rewards on the app has been down the past three times I have shopped. We have been able to use the coupons, but none of the rewards. We spend hundreds weekly at our local Winn Dixie. However, after their unwillingness to help me because I am the spouse, no more, will I shop at Winn Dixie. Publix is right across the street. I have always used this Winn Dixie for almost 30 years because I am loyal. Their loyalty, not so much.
Publix will definitely have my loyalty from here on out. Your loss of 100's of dollars. The store is great, but this is happening because of customer services unwillingness to help in this matter. What is sad is this is an unincorporated area with 2 grocery stores, located in Middle, FL. Areal shame because of the lack of customer service area (not the store)
Like I stated MY PHONE NUMBER, MY EMAIL, just under his name. My husband works, I take care of everything.
Ricky and Debra Woodruff
[protected]
Desired outcome: LOSS OF BUSINESS TO A RURAL AREA
servicio de cafeteria
atencion"" departamento regional de la florida, el store de uds location 1199 nw 11 st jackson hospital area; el departamento de cafeteria esta abusando un poco con la comida para llevar, subiendo la libra de dicha comida caliente muy seguido; una pechuga asada costaba hasta el dia 5 de marzo, 2,19 de dollar; hoy 7 der marzo subieron la libra a 8,99, por lo cual la miama pechuga cobrarton 5,99 de dollar, lo ke indica un aumento de 4 doolares, cosa que no es aceptable para ningun cliente permanente de dicho store, tambien la misma comida con 3 item para llevar, tiene un valos de 9,99 desde hace casi 3 meses,y asi sucesivamente viene pasando dicho problema de la comida caliente, por favor al senor mamanger regional del condado miami dade, tener mas supervision a lo ke esta sucediendo con referencia al control de los precios en dicha locacion (store); repito location 11 at 12 ave nw miami jackson area, thanks
Winn-Dixie Reviews 0
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Overview of Winn-Dixie complaint handling
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Winn-Dixie Contacts
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Winn-Dixie phone numbers+1 (866) 946-6349+1 (866) 946-6349Click up if you have successfully reached Winn-Dixie by calling +1 (866) 946-6349 phone number 0 0 users reported that they have successfully reached Winn-Dixie by calling +1 (866) 946-6349 phone number Click down if you have unsuccessfully reached Winn-Dixie by calling +1 (866) 946-6349 phone number 0 0 users reported that they have UNsuccessfully reached Winn-Dixie by calling +1 (866) 946-6349 phone numberCustomer Service+1 (855) 753-6841+1 (855) 753-6841Click up if you have successfully reached Winn-Dixie by calling +1 (855) 753-6841 phone number 0 0 users reported that they have successfully reached Winn-Dixie by calling +1 (855) 753-6841 phone number Click down if you have unsuccessfully reached Winn-Dixie by calling +1 (855) 753-6841 phone number 0 0 users reported that they have UNsuccessfully reached Winn-Dixie by calling +1 (855) 753-6841 phone numberPlenti Card Queries+1 (844) 745-0463+1 (844) 745-0463Click up if you have successfully reached Winn-Dixie by calling +1 (844) 745-0463 phone number 0 0 users reported that they have successfully reached Winn-Dixie by calling +1 (844) 745-0463 phone number Click down if you have unsuccessfully reached Winn-Dixie by calling +1 (844) 745-0463 phone number 0 0 users reported that they have UNsuccessfully reached Winn-Dixie by calling +1 (844) 745-0463 phone number
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Winn-Dixie emailscustomerresponse@segrocers.com100%Confidence score: 100%Supportcustomerservice@winn-dixie.com100%Confidence score: 100%
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Winn-Dixie addressP.O. Box B, Jacksonville, Florida, 32203-0297, United States
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Winn-Dixie social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 02, 2024
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