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Wish Complaints 4310

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K
4:40 am EDT

Wish all in one learning starter kit

Hello sir
My name is komal banva
And login id in wish
" [protected]@hotmail.com "
I ordered one arduino learning starting kit
From wish on 24th September
Yesterday i received that product and check all the component but some of them are not working and some are counterfeit
I tried to contact wish by many days but they blocked my account without any prior notification
Previously i ordered 20-22 item some of them didn't receive and i had tried to refund they blocked my account
So
I would like to request to wish please unblock my account or refund my all money
Here i mentioned all the details and attachments so kindly check that
I attached product photo and bank statement
Total no. Of 4 items didn't receive and 1 is counterfeit

If you need further information
Please contact me on
sabir.[protected]@ltiet.com

Thank you
Komal banva

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M
11:34 pm EDT
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Wish daily giveaway

I got the brush set daily giveaway but at checkout it says I can't place my order because I have an invalid daily giveaway in my cart. Why? I got excited but now I can't checkout and time is ticking. Can someone explain why it does this I really want a giveaway and havnt had any luck unroll now.
* I put a bunch of 1's to not give away my address but with my address put in it still does this .

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Update by Me2222
Oct 21, 2017 1:26 am EDT

Good to know I'll try that next time thanks!

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Barbi Schassler
US
Oct 20, 2017 10:25 pm EDT

Only the 15pc was eligible. I had to go back and change it. My brushes came in yesterday.

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M
7:12 am EDT

Wish received two wrong size of shoes.

Hello there. My name is Maria. I would like to find out what happened with my previous order. I can't find anywhere. When I open my email I got error message 404 . What is this? Bank A/C shows I have paid the items. I also sent email that I never been contacted. From my first order from 17th September'17 I have received to different size of shoes.The name of shoes is 2017 New Women Casual Sport Shoes. I like those shoes, but I can't used them because one is too big. I have sent picture of those shoes with my question what to do next, but never got the answer. I would like to have refund of $23.00 and what should I do with those shoes? Please help. I can't contact Wish customer service anywhere. Best regards Maria Leszczynski

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J
6:28 pm EDT
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Wish unreceived goods and items being delivered I haven’t ordered

Hi, I have brought numerous goods from wish.com and recently there delivery has been extremely poor. The pictures bellow are just 2 of the items I haven’t received other items delivered are products I haven’t ordered. I have sent numerous requests informing wish.com they haven’t been delivered but I have had no response.I have purchased these items they have taken my money and I expect to have my goods delivered in a timely manner. Regards Julie Jenkinson

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Tammy Girtman
US
Oct 17, 2017 8:12 am EDT
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I ordered lots of things from wish. But there is some orders that was made without my consent and i was charged for it and never got anything for it i want my money put back on my card

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S
2:23 pm EDT
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Wish treadmill weslo machine

i Paid for Weslo 5.9 size which fit to 275 lbs and the machine I received 5.2 which fit for only 250 lbs. I want to return this wrong machine and they sent shipping label they prepaid for only for 70 lbs via USPS and they sent it to me via UPS first time. They machine weight 121 lbs which not allowed to carry it by usps . They did not want to return it even they sent the wrong size and box is old and opened. Well, I am not able to send it back to them via UPS because it’s too expensive and they don’t want to cover the carrier shipping even they know they sent wrong size machine and they don’t accept my offer to pay me the different to compromise the issue.

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M
1:14 pm EDT

Wish exploding uni rome 5.5 2gb phone. wish refuse to replace.

I have sent ten messages via the Wish application and each individual has stated your outside the 30 day returns policy.
I however think that an "EXPLODING" UMI ROME 5.5 2GB PHONE that could have killed my family is definitely an exception to this rule. I would like an explanation why no one can see the seriousness of what has happened and could happen again.
The item is obviously dangerous and I should be compensated.
I look forward to your considered response.
Regards Mark Smout.
[protected]@gmail.com

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S
11:53 am EDT
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Wish clothing

Dear Sir or Madam

Hi my name is Shamim Rokadiya, I would like to make a complaint regarding your wish.com website, where I purchased my goods from.

Recently on 14th, 15th, and 16th of August 2017 I ordered these items which was a sport where fashion, Autumn and winter hoodies, pure color fleece, big yard sweatshirt, loose pullover woman warm coat.
Secondly I ordered woman ladies Autumn zip up hoodies cardigan Jacket long sleeve hoodies casual.
Finally I ordered New arrival women's fashion V neck roll up sleeves, blue floral printed high low hem blouse tops in small size

I received two of this regardlessly. I was not satisfied as they were too big, wide fit, and obviously the wrong size. this was a scam, you [censor]'s

However, I have sent these items back on the following day and requested a refund online which I have not yet received. I am still waiting for my money back immediately.

I am not happy and very disappointed with this wish.com website because I over spend my budget and on top of that I had to pay the shipping charge which is ridiculously stupid, therefore this went over my limit.
Unfortunately I ended up paying £5.oo in total.

This is a disgustingly amount of money for buying clothes. I am really upset and fuming.

Furthermore I want a refund for these items as I need it urgently by the end of the week or otherwise I will thale this matter further.

REFUND DO NOT FORGET

your faithfully

Shamim Rokadiya

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S
8:55 pm EDT

Wish locked out of my account

I cannot get my account to respond. I know I put in correct password, but it kept saying it would send me an email to change my password. I never receive the email to change my account password. Please unlock my account so I can place an order, which quite frankly, I'm a bit hesitant to do now. I don't want to sign up with socials! wow...

Resolution desired:
10/13/17
Unlock my account so I can access it.
[protected]@comcast.net

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R
8:46 pm EDT

Wish envio que no me ha llegado

hola yo hice unos pedidos el 13 de julio y como no llegaron a la fecha indicada hice un reembolso y si me dieron mi reembolso y me dijieron que los pedidos que se fueron no los podian regresar que me los mandaban como un regalo por haberme quedado mal y hasta la fecha no han llegado yo quiero saber cuando exactamente me van a llegar se comprometieron estan quedando mal asi como quieren que los recomiende si quedan mal espero una respuesta satisfactoria y que sea cierto no he salido a ningun lado por esperar mis
pedidos

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V
8:18 pm EDT

Wish daily giveaway

I finally get up at 855pm to catch this wonderful opportunity but, sadly when I tried to click on one. It does nothing. Kinda bummed about it, I work 3rd shift and it already hard enough for me to get up. Please help me understand how this work. If i wait after it will say claim but not during. My wish is connected to my Facebook [protected]@gmail.com. thank you

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J
3:47 pm EDT
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Wish products missing but money taken

Hello my name us jade an I have had some issues like this before with this site an never got my money back an again it is happening I have been charged for quite a few products that I wanted but have now seen they are not on my order history an I have not yet received them an I repeat the money has been taken already ? So were my products or my refund ?
This time I won't like to leave because it a bit more money this site has taken an I repeat I want my products or my money back?

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A
5:39 am EDT

Wish my hole order was poorly made not what it looks like in the pictures they show wrong color wrong size broken items

I had the most worst first experience in ordering from wish the items were poorly made not what they look like in the pictures they show you I wrong color wrong size what I ordered then when I emailed them I'm trying to get a hold of them to refund my order it was ridiculous and difficult and after all of that I been trying to ask them on top of refunding my order if there's any possible way of showing loyalty and grateful to your loyal customers and giving me some sort of in-store credit and unable to figure out where to leave this message or get them to answer if they would give me an in-store credit on top of my refund like any regular retail store would do to not lose a customer poor customer service

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M
5:11 am EDT

Wish save me from wish

Hello gentleman,
Anybody is out there to listen my complaint against Wish?
Please help me somebody it was my hard earned money i dont want to let it go please help...anyway here is my credit card statement attach with please check it and refund my money as fast as you can.
Whatever the money i have spent please pay me back i don't want a single product from wish.
Please look into it whosoever is there i will be obliged to you.

MIRA

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G
2:54 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Wish delivery time not good

I placed an order and paid in full for a 30000rpm electric nail drill which I ordered on 14 July 2017
I was notified that delivery would be +/- 11 September and still nothing has arrived.
delivery address was
8 milkwood crescent
serengeti golf estate
kempton parke Johannesburg
1642

I therefore would like a full refund and you can cancel this order.

thank you

Ref RS 728281129CN

MRS G HECKLER

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V
4:02 pm EDT
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Wish leather jacket

I placed an order. Wish website claims order was delivered on 10/11/17. I never received my item. I am extremely upset and very unhappy with how Wish is handling this mishap. I will never order anything online again. Wish needs to compensate me. I will not stop complaining and leaving negative reviews until they rectify this problem. This is completely unfair! I do not deserve this. I looked forward to receiving this awesome jacket for weeks. I paid alot for shipping as well. I did everything right on my end. In no way should I just get told sorry there is nothing we can do! Send me my jacket and make sure the postal worker delivers it to MY apartment! If no one answers the door. Take it to the office so that it is safe!

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K
3:49 pm EDT

Wish orders that was charged to my card and I don't know what they are

This is my fifth time trying to contact your company. I have called and no one answer just a answering machine. I would really appreciated if someone got in touch with me about that money that was taking off my card without my knowledge. I feel that your company is a fraud and it should be shut down due to the fact they y'all our stealing money from people and charging things on their cards without peoples knowledge. This is a disgrace and something needs to really done about this soon as possible.

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C
12:36 pm EDT

Wish watch and bracelet

This is. For the customer service and company of wish... I will not complain if your company doing will... How come I lm trying to order and every time I click to pay or swipe it says please check your card or use another card but still my debit card you deduct 3times it shows in one item the bracelet deduct 3times and 1deduction for the watch but stilll not saying successfully order and it's not showing i. My history order... Im a loyal customer for more than 3 years.. And I can't tolerate this one... I need a explanations this I will attached that my debit. Card is deducted 4 times and it's not showing i'm my history order... I need a explanations why?
I order october 12 amount deduct $23.03

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A
9:28 pm EDT

Wish I still haven’t received my order

I made an order a month ago and I still haven’t received. I am aware that it does take a while to be delivered. But I got an alert message saying that the address is invalid, which I never had an issue with. I tried contacting usps and wish support but I never got a hold of someone to assist me. What do I do? Is there any possible way to get my money back?

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H
8:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish daily free giveaways

I was trying to claim one of the free giveaway items and it kept telling me they were all claimed. I then clicked on multiple different items even though it showed it had some available it said that all were claimed. Seems like a hoax or a great way to rip people off. Are there actually items available for this giveaway or is this all a sales ploy to get the people to shop on wish? Very upset about this. I waited for this free giveaway multiple times and before I even get the page to load everything is claimed or if it says it's available and I click on it I'm told they were all claimed. Please clear this up for me as I am a regular customer on wish.

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Adrian Smith
US
Oct 23, 2017 8:23 pm EDT

I have been trying for a month or more and it is just a big hoax. I tried large quantities and small quantities and it says nothing to be claim. Great BIG HOAX if you ask me this a B.S. app

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Z
zmyr88
US
Dec 07, 2017 3:52 pm EST

nope. just need a internet connection with very very low lag. keep clicking the tab that says current giveaway, so the page refreshes. and claim very quick. (turn off in app notifications, all, so that pop up doesn't come up.)

aim for the ones with at least 15 or more slots. but realize only 15 winners for the globe per night.
other big tip. make sure the store actually has the stock of your selections before the contest starts. since they hide the fact some slots are out of stock.

find items that have no options for purchase. they are automatic claim when you hit the button. or go for the top most item. and quickly go through the options without thought.
idk yet if at least one lifetime purchase is required. i did then i started winning.

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Audrey Proano
US
Oct 12, 2017 12:14 pm EDT

you have to take the ones that have more, like in that same giveaway that was yesterday i was there too, and I tried to take that acrylic nail thing. From my experience and what i know is that if you try to claim the ones that have like 4 or 3 you are not going to get anything because when you click in claim and it says no more available the whole page just recharges and then you cant get anything because it says that there ir no more available I have already won 14 item in the past 3 or 2 weeks i just wish you good luck and try to recharge the page every minute and try to take the ones that have 70 or more.

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Trey Peters
US
Oct 11, 2017 10:58 pm EDT

my step daughter has been religiously taking part in the giveaways and in a little over a week i believe she has won 5 items and one has already gotten here. from my understanding its luck of the draw and timing. while your clicking that one giveaway, so are 100 other people, just all about timing.

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S
8:22 pm EDT

Wish pornagraphic picture

Searching for a toy for my 4yr old daughter on your app with her sitting next to me and a pornagraphic picture came up (attached) . I try so hard to protect her from these images I wouldn't expect this to happen on a shopping app I am considering taking it to the to the media and get your site shut down as it is disgusting and is a briech of standards in Australia.

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About Wish

Screenshot Wish
Wish is an online marketplace that offers a wide range of products at incredibly low prices. The platform was founded in 2010 and has since become one of the most popular e-commerce websites in the world. Wish has a user-friendly interface that allows customers to easily browse through a vast selection of products, including clothing, electronics, home goods, and more.

One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.

Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.

In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.

Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
How to file a complaint about Wish?

Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.

Overview of Wish complaint handling

Wish reviews first appeared on Complaints Board on Feb 2, 2014. The latest review I'm happily surprised was posted on Mar 16, 2024. The latest complaint I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020 was resolved on Mar 04, 2024. Wish has an average consumer rating of 1 stars from 4437 reviews. Wish has resolved 18 complaints.
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  1. Wish Contacts

  2. Wish phone numbers
    +1 (917) 533-5998
    +1 (917) 533-5998
    Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number
    Vp Communications
    +1 (800) 266-0172
    +1 (800) 266-0172
    Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number
    Customer Support
  3. Wish emails
  4. Wish address
    One Sansome Street, 40th Fl, San Francisco, California, 94104, United States
  5. Wish social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 21, 2024
  7. View all Wish contacts
Wish Category
Wish is ranked 61 among 1606 companies in the Online Shopping category

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