Wish
Reviews and Complaints

I ordered items on 20 May (order number 592099d6d37a71dfd6bbe424).

I was told that my account was blocked and I need to send a picture of my credit card and I did. On 24 May I was informed that I was being refunded as per my request. I never requested a refund. On 26 May have not received my money yet, but I still want the order to go ahead. If someone can assist me in this matter, as this is my first time with Wish and this is the service I get

Hello consumers / buyers,

Wish.com is the world's worst website interms of their customer outreach, they dont have dedicated email id to complain & resolution.

Paid 220$ for xiaomi note3.

They gav eme wrong rm tracking no (Rm703717647cn).

Complaint lodged to website wish.com says that it delievered to right person me at bangalore location (India).

Online web complaint at indian post said that another person me & chinna who received article from china & us, both of them tracking no same?

How can 2 different person can have same tracking no when its unique for all the individuals when we see?

Who is liable for this wrong quoting of rm no?

Now wish.com have blocked my email id & login details saying that they can't cancel my order.

Paid 220$ in feb 2017, not recd money or refund or correct rm track no till date from wish.com?

This is to whom it may concern My name is Allen and I place several orders last month and I haven't received any of my packages one of my packages was sent back to sender I been writing to support wish letting them know that I have not received any of my packages and I also wroth them saying that one of my packages was sent back to sender still no response back from support wish customer services idk wat else to do.

My items were ordered april 28th, 2017. I waited until two days ago (May 21) until I decided to check the tracking information so see when my items would arrive. To my surprise, it said that my items were already delivered on may 12th, 2017. I contacted wish and told them of my problem. They pretty much told me to contact the postal service and they'd issue me a reimbursement or do an investigation. I did that and usps told me that they could not find my packages and that they were not liable because wish shipped them 1st class and not priority mail so there was no insurance on them. I told wish about this and they basically shrugged me off, apologizing for the mix up and thanking me for my understanding but not sending me new items or issuing me a refund. I've contacted them back again requesting a refund which they haven't responded to yet. I've also put in a dispute claim on paypal. This is very upsetting and their customer service is terrible. This is a horrible company and they will not be receiving my business anymore.

Yes hi i have bought some items from wish app that says i have received items that i am waiting on but i have not received tgem at all first off a home vidio game console classic tracking number is lx323301109cn the second item is 12v 20000mah multi function car jumper portable pack i dont have the tracking number as it wont letme open up the file but the order number is 58e3a709423e131bbab98788. Then there is another one. Black 12v 20000mah multi function car jumper portable pack with case order number is 58dccbdfb6ce8f2d3b1daa90. Then there is a gem weight scale balance 200g0.01g tracking number is [protected]. Now all these items i have paid cash for and they say on there information that i have gotten them but i havnt please help me... and i have one more issue to solve i bought 2 samsung gallaxy phone cases one blue one for the s7 samsung gallaxy it was perfect but i got a pink s5 samsung galaxy case as well but it is too big it dont fit it the camerra in the back of it dont even match now i have the tracking numbers not order number it wont let me open it up. [protected]. Hope use can help me as i have said i have bought heaps off of wish since knowing about the app. Can you please organise whats going on with my things i have paid for and when will i receive them better then that can someone please call me on this matters on [protected] thank you bye

I'm a regular wish and home customer, but for some reason I can't make any purchases. I've always used the same credit card but won't allow me to make any purchases. I love buying things in wish and I placed orders before my vacation, but I can't seem to resile this issue. Please resolve this uncomfortable issue . Thank you
You can contact me via email or via telephone
[protected])

I was a seller on www.wish.com and had a perfect time there selling my stuff until they kicked me out!
When I contacted Wish customer service and demanded some reasonable explanation, they said that someone reported me for scam activity. They said that they received a complaint from a person which claimed that I stole his money. What a nonsense! I never did anything like that!
I of course asked who was the guy who reported me and they said "sorry that's a confidential information". Well, no thanks Wish! With that attitude I hope you'll be out of business!

My account has been blocked for nearly 3 weeks. As per the request of Wish.com, I sent a photo of my credit card four times already but so far I've only received automated email responses and my account is still blocked. This is extremely frustrating and truly appalling customer service.
Please unblock my account ASAP.
Regards,
Kellie Lawrence
Email: [protected]@gmail.com
QLD, Australia

I do not recommend wish to nobody because I ordered like 4 things on wish that did not come yet and they would not contact me or give me my money back so if you want to order some I recommend you to shop on eBay or Amazon least you get to track your order and talk to a live agent whenever you want to because I ordered my stuff back in December and it's 2017 and I should have a tracking number by now that's was 5 months a go it's May 23 2017

I am a wish customer my last 4 of account num is on the web .my grandson accidentally press the order button on my phon i viewed those items but maybe never cleared the order .was a mistake i called the number just saying contact support so i did everything the support ask i pleaded to them to cancel the order on the 20th now support is telling me i suppose to cancelled 8 hrs after the order was placed i contacted min after the mistske was made my bank account is a negative i cant buy. Food or buy gas everything goes in my account. The numbers keeps going high my bank charges 3500 for overdraft i need a REFUND cancel my order since the 20th and no1 is listening i sent all info they kept asking for know is only my mortage info i have to send dont know what else to send.please help stressing

My account history was deleted and my points are gone. I still have stuff I have ordered and have not receive. Either give me a full refund or my stuff. Asap. My name is Anthony Murphy and I have orders a few things on here. I am not happy to see my order history completely gone. I need this issue realized asap. Thanks. I can be reach @ [protected]

Someone is using my credit card they have maxed it out on wish products without my convent I want all the charges taken off my card if u check u will see I haven't ordered anything for some time I would like to know where the products r going and who is using it .I want this stopped now and all the charges off my card.I will b waiting for your reply I am 69 years old and cannot afford this and I won't b done this way someone needs to pay.Thank you Rebecca Farnsworth. [protected]

My Name is Deborah F. Mckeel, on May 3rd i Ordered a Galaxy Tab A Cover for my Tablet i didn't include the Size which is 8.0 but i did choose the Color which was Red and i received the item today on May 22nd. it was the Wrong size and the Wrong Color, it is Blue not Red i do not like the Color at all, i have already Ordered another one and i Hope you will not Subsittue the Color without Contacting Me i would like to Speake to a Live Person as soon as possible, i like Ordering things from your Website which it is taking a Chance, espicially since you are hard to Contact, i'd like someone to call me since i can't call you and get a live Person. my phone number is [protected], my address is 643 ave. a marrero la. 70072, again my name is Deborah Mckeel i have 2 email addresses they are [protected]@aol.com and [protected]@gmail.com you can better reach me at [protected]@aol.com thou you can send a respond at either one, thou i'd rather a phone call, Thanks a Lot.

My order was supposed to be processed march 18. I received only 2 items. itemcpo9o butterflt heart; four leaf clover chain, crystal pendant, andblack ring size6 did not arrive. I would like to order more items bit not if I am not going to get them. transaction11b766840l9133100, order id 58c9b0f3728f5f250080f7cb.. carolyn wamboldt. po box847 middleton nova scotia, canada b0s 1p0

Then I can perceive that if for some reason I do not choose the MONEY REFUND, and I insist on having in my hands the item chosen and paid at the time but, for some reason, was lost somewhere in the world, and did not reach my Hands, then I am left without article and without money according to what I am understanding ... if that is your position, I do not share it, and I would consider that it is unethical to fill up with dirty smoke until now clean air ... BUT ON THE OTHER SIDE, IF THAT IS THE FINAL RESOLUTION, I AS A PURCHASER I ASK YOU ... IF YOU DO THE SAME THINGS, WHAT WOULD YOU DO ... USING THIS SAME SPACE FROM THE SO FAR CORDIAL RELATION ... WHERE CAN I SEE OR KNOW HOW OR WHEN I WILL HAVE NO MONEY RETURN NOTIFICATION OF THE FEW ARTICLES THAT I HAD TO RETURN AND, THAN TODAY 05/13/2017 ... I'M WAITING FOR THE MONEY REFUND OF "CN 48 MARCO LED RING FLASH "FROM $ 33.86 THAT IS CONFIRMED THAT WAS RECEIVED BY WISH, after that After waiting so long for this package, messages, questions never answered, only encouraging messages that you will receive your package, what to do now? ... I have to settle for losing hope of receiving it? Someone there could give some help? - would be there lost in some warehouse, was it true that they sent it?Today it's easy to see how fix this issue and I insist that it's easier for Wish, to make deaf ears, I think it's not just me, but I see that we are many with similar problems, we will have to contact them to make a common front with the help of someone in DEPARTMENT OF INTERNATIONAL COMMERCEIt is very easy to discharge responsibilities in other people, without trying to give solutions, to follow the book of lad excuses is easier, but still that insist that there is a policy of 30 days to look for solutions, ? IN WISH THERE IS NO DEPARTMENT OF ACCOUNTING .. ? ... There has to be REGISTRATION OF PAYMENTS AND REFUNDS, IF THERE IS NO, IT IS PREPARED FOR BAD INTERPRETATIONS, HOW TO THINK SOMEONE HERE IS WITH THAT $(money), just you feel like swimming in the middle of the sea, nobody knows nothing, nobody helps, everyone evades responsibilities, but the MAIN ISSUE ❓WHERE'S GOING THE MONEY ❓🤔Those people (WISH.com)sounds nice to help you until you have a refund money issue, there are a lot of excuses, starts a PING PONG game in e-mails, full fill of wrong information, those people said you got the REFUND ALREADY...but did you checked your bank or credit card account it's nothing in there about the supposedly return.. if you insist about that's, the stupid excuse is "WE WORK UNDER THE 30 DAYS OF THE KNOWS ABOUT YOUR COMPLAINTS OR REFUND/RETURNED MONEY, AFTER THAT BE SORRY ABOUT THAT...?But what you can do if Wish.com push you to the limits under the promised about you got yours funds for weeks and nothing happens.Then provides a fake CUSTOMER SERVICE NUMBER (nobody take calls, just listen music and the message "YOU ARE THE MOST IMPORTANT PIECE IN OUR WORLD, PLEASE BE PATIENT WE EXPERIENCED A LOT THE CALLS, OUR AGENTS KNOWS ABOUT YOUR CALL, YOUR WAITING TIME IS 10 MIN...ROLLING 20, 30, 40& NOTHING THE ANSWERING, JUST STILL THE MACHINE "😳❗️❗️❗️❗️❗️
WISH.com don't refund to me over $120.00

My last three deliveries came and were All wrong. 2 were wrong item totally, I ordered 2 x 2 meter usb braided android phone charger cables and received 2 x 1 meter led illuminated plastic cables, this was ordered approximately at the start of May 2017
I also ordered a PINK lanyard and received BLACK. Ths was ordered approximately at the end of April 2017
I requested a refund, and have received no communication. I also requested a return and refund, and received no communication. I have NOT received a refund, A law suit may be in order, followed by bad media press coverage, and public awareness on social media and in tech publications. This is a very bad business for customer support. It is not customer facing.

Wait, I ordered this Titanium Straight Hair it's been weeks ago, because I cannot use in USA no heard to the electricity I sent email via support contact no body respond or no body email me back and I called this number [protected] so many time no answer. I wish they call me on [protected] or email [protected]@gmail.com me as soon as possible because I want to keep shopping with them.

I placed an order for 36 items on May 16, 2017 and the transaction was completed without any problems. My credit card was charged the following day. Then I started getting alerts from Wish.com that some of the items I ordered will not be fulfilled, thus will issue me a refund. More alerts came until all of the items I ordered will be refunded because Wish.com is not able to fulfill my order. I understand one, two or even 3 items being out-of-stock, or something, but all 36 items? Come on. I am going to wait for the refund. Reading all the complaints and people's frustrations in dealing with Wish.com, I am seriously worried.

I tried to purchase an item for $3 and shipping was $2 so my total was $5 I put in my shipping address which was the same as my billing address I put in my card information and tried to submit my payment when it said "oops! There was an issue processing your debit card." I go on my chase app to see there was $3 taken off for every time I tried to re submit my payment I want the money put back onto my account because there was no purchase made and seems like there was an issue/glitch on your end I contacted the bank and they said my card is perfectly fine and there was nothing wrong with my account you can get back to me at [protected]@icloud.com if not you can call my mobile phone at [protected] . Thanks

tengo meses queriendo comprar ni yo ni ningun miembro que vive en mi direccion 1705 shady river ct apat 711 woodbridge va 22192 puede realizar compras, ya he comunicado, parece ser que mi cuenta esta bloqueada por mas que instalo y desinstalo el.programa registre mi tarjeta de debito no me.permite completar mi compra, quiero seguir comprando en wish y no puedo. desbloqueen mi cuenta por favor

Mi Nombre es Marianne Alcala
mi celular [protected]