Wish’s earns a 1.1-star rating from 4437 reviews, showing that the majority of online shoppers are dissatisfied with their purchases.
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almost all products
almost all products that a buy from them at a certain price or now super low in compare to the price i paid. here in canada if you do that you have to refund the people in 30 days. i feel like i was scam the worse in this is that its all the things that i already buy that or in special like they want me to buy those things again im sorry but all the things i have from them i will call my credit card company and cancel all the things that i buy from them. then i will go everywhere and tell that they are scammers. same for a friend of mine. and maybe more if i search.
my orders from wish never received or refunded
I'm complaining about a few orders I made back in the end of February. I go to search in purchase history on wish and I don't see my orders but my card was charged several times.i have not received my orders or a refund of my money back that was taken off of my debit card.i have screenshots to prove wish took the money out of my account but I have not received any orders
I have no idea I'm in the same situation but what I do know is I will never order from them again. And it's crazy because I have been ordering from them for months. But the last time they took my money but didn't deliver my stuff and they don't even have a record of me ordering it which is dumb. So I sent the screenshots of my bank statement to prove they took the money and they still giving me a run around as well. Like give me my money back smh.
HAcked
yes i placed an order with them and it was supposedly delivered to my address. but i never received it. I notified them within the 30 days for refund and they gave me the run around. now they are saying that it needed to be done within 30 days and since its over that deadline, i lose. no refund, no product, no nothing except they got my money.
i have all the emails with dates from their site...
what do i do?
double charged
I recently purchased some items like car accessories and jewelry on april 17 and I hadn't checked my bank account till now and wish charged me two times for the same order. To begin with, the purchase was made without my consent. When I went back to check my cart for the things k was planning on being, it told me the the order was already made. My account is now below average. I'd really like that money back please. I've already tried calling every number associated with wish because I really do need this fixed.
The "octopus glass drinking straw for kids"
I saw it and its not a straw and its not for kids. Its for illegal use. Should not b sold on Wish as straws for kids.
Its mostly the point of what it is and that its being sold as a kid item to kids and as an item sold to no kids too, adults have bought it whether or not aware of its real purpose. And Wish has a safe website guarantee or something very close to that as well.
I went and took a look at this product and I don't mean any harm but if you look at it and look at the items they say are "similar" you can clearly see this item is a glass pipe for smoking...I understand your complaint about it being labeled "for kids" but I honestly didn't see that on any of the sellers who had the octopus straw item. The stuff is coming from China so my advice to you is that you just have to look at the item very well and similar items to see the quality and actual description of the items. That way this doesn't happen to you again.
I don't know if anyone thinks I bought it but I didn't I just saw it and knew it wasnt supposed to b for that purpose
There's different stores that sell the similar items and that I've looked at some of the others but the first one i looked at did say it was for kids but to my understanding the original store was not from china even if the item could b Chinese.
I was just trying to say they shouldn't at least label it anything that's close to being for kids if its not for kids at all.
a wig
My name is MRS uduak Umoh,
I only ordered a blouse and a bracelet from you, from my surprise l received 4 blond wigs which I never place order and the amount suppose to be $20:00 something dollars but I saw $98dollers in my statement. I want my money return back and stop taking money from my account. I will like you to stop talking my money and return to my account what you have taken. I only check the products but not not ordered it.Thanks
memory cards, thumb drives, and all memory devices
I have ordered memory devices from geek. I have experienced major data losses, and I did research, how I can test them.
I did tested finally all of the devices, and all of them came out fake sized, as fake memory cards and thumb drives, with only about the 1/10th of the memory sizes, and overwritten data of sizes, plus no manufacturer data regardless of the printed brand on the memory cards, totally wrong size to as advertised and described.
Some of them I have the refund on, but the ones I did received over 30 days ago, GEEK returned my request with the answer, those are received over 30 days, so they not going to refund.
The fake devices selling practice against the law, so just do not get it why they refusing the refund!
Hopefully soon some investigation and lawsuit starting up to against the whole company under the operating name of WISH with the operating practice of selling totally fake items!
joymode hot shapers neoprene thermal slimming waist belt
This was supposed to of been shipped out by the 20th april and I still haven't received it yet I go to check on my order history and it says no order been made it has been paid for as ivr checked my bank statement I will send I picture of the email i was sent saying it was being processed could you please find out what is happening to my item ive never had a problem with wish yet and ile be very disappointed if I start getting problems now and I want to be giving a bad feed back. Kind regards
Amanda brailsford
6.5 inches phone
To Whom it may Concern
Dear Sir/ Ma,
This is to let you know that one of the items I ordered was held in the post office.
They requested for the invoice from me in order for them to work out the import duties on it and post office handling charges.
Therefore, it would be appreciated if you can scan the invoice for this item to me, so that i can present it to them . The total amount I paid to your company was 254 euros for all the items i purchased.
The item withheld now was the Phone and the description is as stated below;
6.5inch Phone
Brand New 6.5 Inch Smartphone DOOGEE Y6 Max Fingerprint 3GB RAM 32GB ROM Octa Core Cellphone Mobilephone 4G Smartphone
Brand New 6.5 Inch Smartphone DOOGEE Y6 Max Fingerprint 3GB RAM 32GB ROM Oc...
Package included 1 x DOOGEE Y6 MAX Smartphone 1 x USB Cable 1 x Qucik Start Guide 1 x Card Slo
Please note that I have less than 5 days to claim the phone.
Thank you as I look forward to hearing from you.
Yours sincerely,
Abass Alao
coat and boots (blue) never received
Order date nov 8 2015
Order address 207 hedstrom drive
Dothan Alabama 36303
Email address at the time. Which I no longer have access to. [protected]@Yahoo.com. current email [protected]@Gmail.com
My name is tara danita kelley
Transactions number [protected]
Visa card ending 0309.
Amount of purchase $153.45
Phone [protected]
Please. Send refund.to my current. Address. 1512 brookwood. Crescent. Virginia. Beach. Virginia 23453.
Please respond. With the solution.
Thanks
products recently ordered
When I am already paying for delivery why am I charged delivery cost for every product.
It's such a huge loss for me.
Recently I have ordered 1ò products from which 5 to 7 are delivered and for evry product I have been charged.
It should be mentioned in prior.
Plus for products I had requested refund but no response. Pathetic service.
Harini Sonpal
Mumbai, India
shirts that I order in 2 and 3x are small like baby shirts
I have order shirt's they are too small it doesn't say shirts are extra half size. They gave sent me 4 of the same shirts I only ordered 1. I would like too return all items for my refund .my shoes and jewelry was wonderful I need this too be resolved because you all have taken almost $200 dollars out of my account and I did not order this many shirt's of the same kind this is my second notice to Wish company. There is not a return address to send anything back this should be against the law...no address no contact number... Audrey Williams [protected]. Address 8 Greenbriar Drive Savannah, Georgia 31419 is where all items was ship.
my account blocked because I changed bank details
Company name is sassy nut classy online store
I have sent so many emails with my bank card and id still no feedback.
This is ridiculous I have orders for clients that needs to be placed but I can not because my account is blocked.
Users:
App type: wish
User id: 58c795be5a3af69afe31390a
Blocked: yes
Locale: en
Photo id: n/a
Credit card/bank statement: https://merchant.wish.com/private-attachment/828545222a6911e7940e064e4b0dd156
I can not track my order as well.
I am trying to solve my problem but the assistance that we get from wish staff is not except able...
I need to keep my client's happy and wish is making it very difficult for me.
I need this sorted asap...
Company name is sassy nut classy online store
I even tried phoning with no success...
Please let me know my email is [protected]@gmail.com
All my reference numbers:
5529205
5537366
5538291
5490394
5538294
5529214
5529525
5529807
5538294
Please help!
romance wedding bouquet
I placed an order for a Romance Wedding Bouquet Bridal last January 27, 2017. A white & light blue combination from zhiangbo - store and the estimated delivery is March 10, 2017 with the tracking # of [protected].
I have been following it up ever since but no response at all on my phone app. I was supposed to order more items but I am now too hesitant to place orders now because of the long waiting of delivery and also not receiving items on time.
Charged me $11 for my order of Romance Wedding Bouquet Bridal Romance under WISH app with the store named ZHIANGBO- STORE and placed the order last Jan. 27, 2017 and as said estimated delivery is March 10, 2017 . Today is already in the month of May and until now I do not have my stuff! I keep on following and sending some message but I never get any response. I one time received a parcel and when I opened it ?
1 USED COTTON BUDS! Now I am very, very disappointed and too hesitant placing another order with WISH... Besides that the mailing tooks a very long time, they never take a real care to their customers!
2014 new style autumn men's leather jacket
Wish.com has not sent my order?
I ordered a leather jacket brand "2014 new style autumn men's" at the end of march 2017.
They told me it would be sent within apr 30th. Here is my order id number
58ccaca8824f66103f05eb3e
Its supposed to be sent to my address at 1362 south 1550 east provo, utah 84606
Please reply back to me and resolve this issue. I am really disappointed.
Isaac
Email: [protected]@gmail.com
payment depardepartment
I ordered like 15 dollers worth of stuff and uve taken 100 dollers off my credit card I ordered a black and white romper for 3 dollers 3 fidgets that were free a bracelet that was free cholera that were free and a phone case for a Samsung galaxy j3 that was free so please refund the money that is not owed to u or cancel the order and give it all back thank u
boutique men men's cashmere factory
I spoke with the seller but he always gave i the turn around and as much i try telling him i didn't receive the item he kept or she kept giving the turn around, so then i waited and keep sending messages but never heard back so i contact again and the seller reply like sarcastic saying ups sorry the 30 day policy money return doesn't let me send the money back and said sorry and thats all, like com on its my money and i never got the money back.
all
I am receiving packages which I have not ordered and I can now not log into my account or do anything I have not received 3 packages which I have not ordered I do not know if any more are coming or not but I would like to not receive packages I did not order I would like to shut down my account completely to prevent this from happening again I do believe it was charged to boyfriend's card
wish orders never come
i order a lot on line due to my busy work schedule and this is one of the worst ever. i would never ever use them again
things do not come! you pay and get nothing and have no comeback whatsoever.
delighted to see others complaining about the same thing and amazed they are still getting away with it
5 things ordered 1 arrived 3 months after ordering
complete rip off avoid https://www.wish.com/
order
I have purchased many things on wish and none of my orders came in. I emailed customer support many times and they refused to provide me with a refund. I have even went to my post office and they also do not have my packages. I want my refund for everything i have bought on wish because NOTHING came in.
Please email me at [protected]@yahoo.com
Thank you
wrong address change
I have typed in my mailing address when orderinn on wish app, but at the end they had a wrong adress and there was no place I could fix that,
What is this?
I orderd more than 150 dollars and I even don't know if i'm going to get any if that! There should be someone we can call at least, would you please help all these people who are having trouble with these kinds of shopping. Apprised
mi nombre es Maria Vazquez solo quiero que corrijan mi dirección es solo la zona postal es 53214 la dirección correcta es 727 S 96 St. West Allis, Wisconsin 53214
Wish Reviews 0
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About Wish
One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.
Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.
In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.
Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
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1. Log in or create an account:
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2. Navigating to the complaint form:
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3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.
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- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
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Overview of Wish complaint handling
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Wish Contacts
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Wish phone numbers+1 (917) 533-5998+1 (917) 533-5998Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone numberVp Communications+1 (800) 266-0172+1 (800) 266-0172Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone numberCustomer Support
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Wish emailsDPO@wish.com100%Confidence score: 100%Data Protection Officer contactsupport@wish.com92%Confidence score: 92%Support
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Wish addressOne Sansome Street, 40th Fl, San Francisco, California, 94104, United States
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Wish social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 21, 2024
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Most discussed complaints
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