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Wish

Wish review: their real business is harvesting credit card numbers 29

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Author of the review
3:19 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I wanted to order a jacket from them using a phone app. The jacket cost $15. I got to the end payment stage, gave them my credit card number, and attempted to finish the order but the system bounced back and said "try again later." Nevertheless, they charged my card four times for one dollar, then credited four times for one dollar, apparently to see if the number was valid. Several days later they charged me $52, although I never completed the order (and even if they interpreted my failed checkout as "completing, " why charge me three and half times the advertised price?)
Their website conveniently has no phone number for them, and sending an email via their online contact page yields no results.
These people are clearly scammers--they might ship a few items here and there to pretend to be a real business, but given the volume of complaints from googling "wish.com fraud, " it's clear what their real intentions are. Stay away from them!

29 comments
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Jen West
US
Jan 05, 2016 12:48 pm EST

Wish is compliciant with out right fraud in my opinon. I was hacked after ordering a few items. Over $500.00 worth of fraudulent purchases over 3 months. Some vendors refunded money asap, others I had to have My bank/VISA pull funds back, other vendors are now being investigated.
Please make note: majority of vendors are associated with a store front company based in California. The sizes are European / Asian sizes way smaller than American standard sizing, items are counterfiet from some vendors.
For those of you who don't follow the news: our American dollars are going to China, China and Russia (president P.utin) are forming an alliance. The US government has reduced our military so our super power status is a misnomer. Try to buy USA made products if at all possible. Wish.com and Cute.com are several other "discount" sites fall under the same core store front in California... Do your research as I did, fight if they don't ship an order or refuse to refund your money. They will try to have you do the leg work to track down a purchase they may or may not have insured. Bottom line it's your money you work hard for it, even if it's only $1.00. To date I have been refunded about $320.00 for fraudulent practices against WISH.com and Cute.com ( again this is my personal story, situation, resolution, and opinion).

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bruce gibson
US
Oct 26, 2018 12:25 am EDT
Replying to comment of Jen West

I was referred to a credit specialist though my colleague when I had credit issues and they helped me remove all negative items from my report and also improved my score to 780+ excellent very fast. I’m very grateful, I'm recommending spacewebhacks01 AT gmail DOT com, to everyone who needs to fix their credit score and they also help to clear creditcard debts.You can also text them on 8 6 2 2 0 5 3 2 2 5

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mimimarieb
US
Nov 17, 2018 6:55 pm EST
Replying to comment of Jen West

Thank you so much for sharing. I was trying to purchase from them. I know better now. However, now I know that I need to watch my credit card for unauthorized charges. Unfortunately we all need to remember, if you pay peanuts, you get monkeys. In other words, if it LOOKS too good too be possible, true, or affordable, DO NOT BE FOOLED. We NEED to always check reviews and ask around. We need to do this BEFORE we SUPPORT these CRIMINALS.

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Al$
US
Feb 09, 2016 7:11 pm EST

I absolutely agree Wish.com is a rip off. I ordered a nail polish. When it arrived it was dried. There are no instructions of any kind and I was not given the option to return the product.

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Chascott
US
Oct 21, 2016 9:18 am EDT

A agree, Wish.com is nothing more than a credit card harvesting site. I bought one item in August 2016 and it was delivered as promised. In September 2016 there were a couple charges on my credit card for about $2 each, apparently to see if the credit card was valid or it I would notice the charges. I didn't notice them. Then later in September and October the charges started appearing on my credit card from Wish.com for items I did not order, averaging about $50 per item. I started receiving junk from China in my mail from Wish.com, things I did not order, and mostly inferior, counterfeit merchandise directly from China. I contacted my credit card company and disputed the charges. Interestingly enough, the operator at my credit card company said I was the second call she had taken that day with similar complaints about Wish.com. I do not recommend dealing with this company.

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Mirim
AU
Nov 09, 2017 4:03 am EST
Replying to comment of Chascott

I only use PayPal because they aren't supposed to be able to access your details. Is this happening with people who are using PayPal?

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AnnoyedAustralian
AU
Jan 06, 2018 7:03 am EST
Replying to comment of Mirim

Funnily enough my bank had to close my credit card because of fraudulent activity from WISH.com. I then changed to Paypal and Wish blocked my Wish account. I have written about 10 emails to them asking why my account was blocked and they won’t tell me why. I have purchased several things from Wish over the course of 6 months, and now they have blocked me the moment I switched to Paypal.

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HMay11
US
Jan 16, 2018 10:44 pm EST
Replying to comment of Mirim

I use PayPal only with Wish.com and have had no issues with it for the past couple years but today I received something I did not order and I am a little concerned. I don't detect any other purchases on my account but since I do order from them it's hard to tell. But the package I received also had incorrect information on it. My phone number had one digit off and the house number was incorrect. I am so confused!

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tanya 1965
US
Apr 19, 2019 9:09 am EDT
Replying to comment of Mirim

I use paypal too this is worrying

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didane
US
Mar 10, 2017 1:33 am EST

bonjour vous m avez bloquer sur mon compte wish je ne c est pas pourquoi juste pas que j ai voulue rentre ma nouvelle carte bancaire

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Wishfraudsters
US
Apr 25, 2017 3:13 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ABSOLUTELY 100% AGREE, wish.com are crooks, after I ordered some items from them, my cc number was fraudulently used in stkres all over the country and some out of the country, I knew right off it was wish, also everything you order, especially cloths are junk, wrong colors, bad stiching, just cheap junk like you would find in a dollar store, BEWARE, they'll steal your cc info !

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Amber nicole 1982
US
Jun 27, 2017 1:38 pm EDT

Mad that I can't order

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William Costello
US
Jun 15, 2018 5:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I tried to order one item with my new card kept Cummings up something wrong with the account

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Goran Marinkovic
US
Jul 05, 2017 12:40 pm EDT

Then whu someone who was hacked report them to police! How they exist until now and police did't close them.
(sorry for my bad English)

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AnnoyedAustralian
AU
Jan 06, 2018 7:06 am EST

They act as a middleman for suppliers. Their website security is the issue

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Abby_23
PH
Aug 10, 2017 2:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I used a prepaid Visa card to buy from wish. Is this safe?

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nick nagle
US
Sep 21, 2017 7:29 am EDT
Replying to comment of Abby_23

yes you should always use a prepaid when ordering anything off the internet. even amazon and ebay will hack you cc numbers .

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anti-wish
GB
Jan 30, 2018 12:34 pm EST

I was a seller on this site. I have very good sale almost 2 years sell on this site.
But the last months, they hold all of my money almost USD 9, 000 without any reasons, can not call them, and email are not answered.
Just research about this company, they has super bad reviews both from seller and buyers. They scammed from both side. Really complete scam !
I was reported them to the international police.

Also see here, how they was scammed their seller https://apps.shopify.com/wish

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powderedsugary
US
May 11, 2018 8:58 pm EDT

Uhm... I've ordered four things off wish, two yet to come, one came on time and in great condition. the second item never arrived, but i contacted wish and they happily refunded me the whole amount including shipping. My ex friend had no problems and ordered a LOt from them as well. We use PayPal so I am unsure if that does anything. I have also seen very ver positive reviews from friends and a whole bunch of people online so.

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Maximum Power
GB
May 18, 2018 11:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I ordered goods from Wish from the phone app. The goods arrived and were excellent for what I paid for them. Then a few weeks later £7, 000 taken from my credit card and someone tried to steal my phone number (by contacting my phone provider, telling them the phone and card were stolen and arranging a new SIM to go to them). Fortunately I am getting the money back but these are the only new people I used with my card for over 6 months so has to be them.

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AlysonWetzel
US
Sep 07, 2018 6:16 am EDT

I've already gotten 36 items that I ordered and they all turned up in excellent condition. I still have more items to come. I've used my credit card w/o PayPal with no problems. I hope this helps.

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ILOVESUMMER2018
GB
Sep 28, 2018 3:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

They are SCAMMERS they steal our money I had to cancel my card lets see if I get any of my items over 200 pounds spent on goods and they go into my account and take money still for God knows what I want a refund ..example of there hacking I bought a top and all together it came to 7 pounds with postage then 3 times more the same email came to my account showing up and the price was going higher and higher which wish the [censored] kept taking more money for the same item I have screen shot everything and they do not reply back to emails ...STAY CLEAR AWAY FROM THIS CRAP COMPANY

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ILOVESUMMER2018
GB
Sep 28, 2018 4:04 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

SCAMMERS just look at the pics below KEEP AWAY FROM THIS DIGRACE OF A COMPANY

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ILOVESUMMER2018
GB
Sep 28, 2018 4:05 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Scammers

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ILOVESUMMER2018
GB
Sep 28, 2018 4:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

SCAMMERS look at pics and price same item just charged 3 times

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Crossboa
US
Oct 20, 2018 5:06 am EDT

I get spam gmail and notifications about Asian women. And gmail all knows it is from Wish and only dumb Wish. I Wish that Google auto deleted all messages from Wish, and for the notifications to burn in hell
Wish is stupider than Jupiter, not to offend you Zeus
And Wish should be getting raped by a tramp

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Frank Kuffel
US
Dec 10, 2018 2:33 am EST

shut down their web site

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Jayne Steiner
US
Dec 28, 2018 8:05 pm EST

I am amazed at these comments as I have bought alot of things from WISH. I have never had a problem and the jewelry is beautiful. It doesnt last forever but it is fun jewelry. I bought bird toys and some art brushes. All good deals.

Malisa Jason
Malisa Jason
CN
Jan 14, 2019 3:59 am EST
Verified customer This complaint was posted by a verified customer. Learn more

https://www.supplier-in-china.com

  1. Wish Contacts

  2. Wish phone numbers
    +1 (917) 533-5998
    +1 (917) 533-5998
    Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number
    Vp Communications
    +1 (800) 266-0172
    +1 (800) 266-0172
    Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number
    Customer Support
  3. Wish emails
  4. Wish address
    One Sansome Street, 40th Fl, San Francisco, California, 94104, United States
  5. Wish social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 15, 2024
Wish Category
Wish is ranked 61 among 1606 companies in the Online Shopping category