CB Money Transfer Services WorldRemit unauthorized use of debit card

WorldRemit review: unauthorized use of debit card 4

Montevallo of US

Jul 31, 2015 8:01 pm EDT

Verified customer

Resolved

Replied

Featured review

July 27 at 1:39 am There was a wire transfer made with my debit card to Philippines. I did not do these transfer and the have been making several to this same country. i had made a wire transfer with Transfast and canceled it. Someone from Transfast security called to make sure of my information to refund the transfer money back to my debit card. Ever since then these unauthorized transfer had been made on my debit card. PLEASE refund these transfers to my bank because I did not make them. I am a victium of theift.

WorldRemit response

Aug 12, 2015 4:04 am EDT

WorldRemit customer support contacts

Phone numbers

+1 (888) 961-4869

+1 (888) 772-7771

Address

100 Hano Street, Suite #9, Boston, MA, 02134, US

Website

www.worldremit.com

File a complaint Write a review

View all WorldRemit contacts

If unauthorised payments have been made using your bank card, please contact your bank immediately. If you suspect your bank details have been used to make a transfer using WorldRemit, please also contact us at fraud@worldremit.com so that we can investigate. Security is our highest priority and we take all such cases very seriously.

My name is Dana Byrnside. I have contacted my bank and Worldremit fraud department. my bank has closed my account because of this matter. I would like to refunded the wires that were taken from my account. thank you. Dana Byrnside

WorldRemit response

Aug 12, 2015 6:29 am EDT

WorldRemit customer support contacts

Phone numbers

+1 (888) 961-4869

+1 (888) 772-7771

Address

100 Hano Street, Suite #9, Boston, MA, 02134, US

Website

www.worldremit.com

File a complaint Write a review

View all WorldRemit contacts

Hi Dana, thank you for your update. We're really sorry to hear about your situation, and will support the investigation in any way we can.

WorldRemit response

Aug 17, 2015 3:08 am EDT

WorldRemit customer support contacts

Phone numbers

+1 (888) 961-4869

+1 (888) 772-7771

Address

100 Hano Street, Suite #9, Boston, MA, 02134, US

Website

www.worldremit.com

File a complaint Write a review

View all WorldRemit contacts

@anonymous1 Hi there, please send an email to fraud@worldremit.com so that we can investigate this for you. Kind regards, the WorldRemit team.

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

4 comments

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anomyous1

1 comments

anomyous1 of AU

Aug 14, 2015 9:31 pm EDT

Verified customer

they took six hundred dollars from my bank account I had the bank put a stopto it today, I know its only six hundred but that's a lot to me at this time.
your fraud I want my, money return I don't deal with you and never will. just return my; money, why don't you go after someone with millions, not me.

aramisss

1 comments

aramisss of US

Feb 28, 2016 9:34 pm EST

Heed warning and stay away from tais firm! Took $200 from my credit card they are now saying that I don'T pass their security check! Notice how all their complaints are after they take the cash! I know I will get my money back in a matter of 10 days but I will dispute it immediately. DONT USE THEM, you will be sorry!

april1178

1 comments

april1178 of US

Dec 20, 2016 5:35 pm EST

i had money stolen from my account without authorization. I would prefer it if you called me ( April) at [protected] or email april1178@gmail.com

Danny M Shaw

1 complaint

1 comments

Danny M Shaw of US

Apr 28, 2020 2:48 pm EDT

Verified customer

My Name : Danny Shaw, e mail Danny.Shaw376@gmail.com I have a case number [protected], I have been scamed, and fraud for the sum of $403.96 from my Visa card on 04/26/20 on my World remit account that I did not Authorize and no one suppose to know my users name or password I also made a transaction on 04/18 &19/20 for $200.00 on the 18th and $50.99 on the 19th of April 2020 that my Recipient was not able to pick up and was told by the store where they went to pick it up that its was not available. so they returned home, kind of hate this because World remit did not refund me the money but holding the money so they contacted world remit on their end and World remit said the money would be credit back to my account by unfortunately has not been, so I DID NOT MAKE ANY TRANSACTIONS TO MY ACCOUNT SINCE 04/19 /20, and has been up all night with world remit on line and I gave them all of the details, and they e mailed me early this morning saying to go to fraud@world remit.com well I did this and chat with a lawyer and a agent and also gave them all the details then sends me to ASK.com to take more money from my card then when i fill out the card inf. it says sorry call Customer Care at [protected] well this person comes on says how can i help you, I told him everything he says sorry I cant help you, I am Pist off and If someone do not refund my money you better get yourself a good lawyer because My bank has closed out my account, and World Remit promise to protect my account, and they did not so they are reliable for the damage.. All I'm asking you to do is to refund my $654.95 and I will leave you along, by the way was ask to log into my account and track transaction status, but world remit closed out my account. I have been on line with Customer support on e mail for 2 1/2 days, I'M tired and ready to file a law suite if they do not refund my money back to my card account.

you can contact me on this number [protected]

Very Respectful
Danny Shaw

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WorldRemit Contacts

WorldRemit phone numbers

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20%
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32%
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11%
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35%
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52%
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36%
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18%
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23%
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30%
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United Kingdom & Rest of the World

More phone numbers

WorldRemit emails

support@worldremit.com

100%
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Support

dkelsall@worldremit.com

100%
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Support

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100%
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lgermanos@worldremit.com

98%
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Management

More emails

WorldRemit address

100 Hano Street, Suite #9, Boston, Massachusetts, 02134, United States

WorldRemit social media
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Nov 19, 2024