YES! Communities
Reviews and Complaints

Living in this trailer over 8 years. Had an out dated electric box witch supply four trailer cause my trail to have electric shock lost appliances. Spoke with management two week prior then again when paid rent told me they look into it but to late while watching tv everything stated sparking and smoking lost stove tv's micowave bottom line i could lost my kids life wasnt able to cook for over a week so i moved out know its been two month and havent received deposit manage neglecte to call nor answer email to resolve i have so much stress lost of work hours when a single father trying to take care of his kids

This community is absolutely horrible. I have been complaining of mold in my house for some time now well finally 3 weeks ago i have finally made some head way, the manager is bringing a Dehumidifier to my house to help with the mold as told by their vendor. then the next day we will have someone to come out and test it. Well three weeks now and my pregnant wife will still continue to get sick due to the smell.

I live in Yankee Springs Mobile Home Park in Wayland Michigan. I have lived here for just over a year now.
For the majority of the year we have had water issues causing our water to be putrid and smelling like rotten eggs. (that has been resolved...for now) and I, along with a few of my friends who live in the park by me, have been experiencing issues with getting things fixed on our leased homes. For the last 2 months I have been in constant contact with our Park Manager Dawn and the District Manager Kerri. I have had multiple issues with waiting way too long for things to be taken care of . For example: My storm door on my main entrance has been broken since November and I'm just now getting them to address it along with other things that needed fixing.
I have asked the park to replace my screen door with something of better quality than the standard door that they are putting on lease homes (everybody has issues with them) as a show of good faith for the Hell I have been put through as a resident here and I was told that I cannot have that and they would put on a standard door like every other leased home...Even though they just moved in at least 10 new trailers whose exterior upgrades cost FAR more than what I am asking for and they pay the same lease price and they just get all that for nothing.
My biggest issue is with the fact that it seems as if there are blatant fabrications being made to cover tracks when it comes to maintenance.
I had first contacted the district manager the end of May to address how fed up I was with how things are going and waiting on repairs. I was told by Kerri that she had contacted Dawn (our community manager) and told her of our immediate needs and that everything else would be added to Junes "Gold Key Service" because they didn't have time to add it to the May inspections.
Well June came and went and I heard nothing and had no inspections or attempts to fix anything...
I finally wrote Kerri another email yesterday (July 1st) explaining to her that I never received a June inspection and I was tired of waiting. She responded this morning telling me that she looked up the Gold Key Service Log and it showed that we had a completed inspection done on June 20th.
I don't know who is lying...her or our community manager...because NOBODY came in June.
My friend received one in June but she didn't in May like I did...which leads me to believe that they are splitting the park in half and doing one side one month and the other the next month and putting on the logs that EVERY trailer is getting it every month.
It makes me wonder what else is being lied in the paperwork about and what is possible for the future...especially now that I am very loudly and publicly raising my concerns because I'm through with being treated like garbage from this company.
I have saved every correspondence between me and Kerri and will be happy to send that to whoever needs it.
I am done talking to Kerri and I'm done dealing with Dawn and I have scoured the internet to try and find a phone number that will connect me to somebody higher up that MIGHT give a crap.

All I want is to be shown that the nearly $1000 a month I spend to live in this community is appreciated and that the park can hold up their end of things and not fabricate lies and cover-ups and excuses.

Literally ALL I am asking for here is to have my stuff fixed in a timely matter when needed and that for all my trouble the park can spare the expense of doing something to show me that I matter here to them...
The ways that can be done is either a higher quality storm door or possibly a set of new steps like the new mobile homes have (that cost the same) or money off of a months rent...JUST SOMETHING TO SHOW ME YOU CARE because all I'm getting is apologies and repeated behavior.

There is so much more to this that I didn't even share on here because its too much to type but are in the emails between Kerri and I.

P.s. my fixes inside are being taken care of by maintenance as of last night but I'm still being refused to receive any kind of retribution for all my trouble. And I want answers on why the park is lying about things and what is gonna be done about that.

On 6/10/19 my daughter Jameka Gibson had been threatened and harrassed before and after being evicted for non payment of rent for the month of May and June... understood, however management was notified of change but failed to document to update paper trail.
At the time of approval in April and moving in my daughter had a full time job and made rent payment for the month of April... There was a change in jobs which caused the non payment of rent due to income change.

Management was notified some time later. There was conversation between tenant, which is daughter, Jameka Gibson and Melanie, management about how to make payment. Two weeks later, towards the end of May there were several threats to put her belongings out if she didn't pay. The eviction letters came and harrasment too. Complaints about any and everything to intimidate her. There were belongings stolen from the tenant, which caused a scene and the authorities were called. Melanie was very unprofessional in handling and resolving the issue. The drama lated for about an hour and a half that day.
There is also news about the Manager Melanie having relations with the tenants. There are also pictures that are very explicit.
My daughter's step father works with a contractor for yes communities and has been since April. Unfortunately I the contract was discontinued.

He later then started working under another vendor or contractor. Melanie has been threatening both him and my daughter for some time now.
She is very unprofessional.As a witness, another tenant told her the same thing. The drama that happen the day if eviction happened in his yard. My daughter's step father know the tenant pretty well and was waiting at his house at the time after the belongings were taken out of the house. The authorities also ask where the belongings were? But no one seems to know. By them being there was the way we were able to get them back.

A few days later as if yesterday, the vendor he worked with was told that he wasn't needed...this was only because her step father works for them. She has been picking with him for the longest now and it has gotten very offensive. Which did not have to result that way if she was more professional about it. Items being taken from tenants is not a good look, or harrasment or threats.
This has been an ongoing issue not only for my daughter but for other tenants as well.

Please resolve this issue as soon possible before some else becomes or fall victim.

I recommend Jasmine as property manager nit Melanie. He is more professional.

My child was told to leave the pool bc she had on clothing which is against the rules. Yesterday my 15 yr old daughter sled the Hispanic pool monitor why she allows the 3-5 Hispanic kids to get in the pool with clothing. She asked me if I were there parent, I responded Yes. She said my daughter was disrespectful and she wasn't arguing with a 15 yr old. I said that's a good idea but she's right, the lady needs to be fair and if you kick one child out, them you must kick all out concerning the same broken rule. She called the police and said I was banned from the pool. I told the manager then I expect my rent back that I just paid if I'm no longer allowed to enjoy the amenities. I called corporate with no return call yet. I have already contacted a lawyer and am contacting the civil liberty Union. I refuse to let discrimination and unfair treatment slide. If this is not resolved and we are not allowed at the pool adhering to following the rules again which we were doing, then I will also contact the local news station. I've tried to resolve and exhausted my resources. This was taken to the extreme! Trespassed from paid amenities for speaking the truth and speaking out against discrimination... Illegal and unethical. I'll be happy to update this post of it gets resolved.

I was at the location located inside Five Seasons Park. I was there with my husband to make minor repairs at two different locations in that area. Both locations that I was at there was no available parking and there was only one visible sign that I had seen coming in. It was near the office saying no parking. Assuming that it was legal to park on the side of the street as a handyman or construction worker temporarily I didn't think anything of it. Other cars were also parked there as I followed suit. I went to the next residence after fixing the first plumbing issue. neither issue took more than 5 to 10 minutes. At the second location is where I encountered the problem. Nowhere up and down the street had told me that I could not park anywhere on the street. I was inside the residence for a total of 5 minutes before we had the neighbors knocking on the door. I was being informed that my car was going to be towed. I attempted to reason with him. I was explaining to the gentleman that I had a handyman inside he had the keys on him I couldn't move the vehicle until I got the keys and I had nowhere to park it in that vicinity either. Not understanding he made it clear that he was going to intimidate me by backing the truck in. I now trying to be protective of my personal property I was in back of the vehicle screaming f9r someone to gets my keys. He had parked the vehicle got out of the vehicle and proceeded to smile at me as I'm screaming and pleading with him to let me get my keys as he lowered the bed into my front Shins. He didn't stop when he noticed that I was being hurt and I was falling down, my toe was almost crushed underneath his bed. I was forced to hop on his bed to prevent further injury of myself. At this point my husband had came out and he no longer felt the need to intimidate anyone and was going to release the vehicle. My husband hopped in and removed the vehicle out of the area that it was in and parked in someone else's private parking spot. As I attempted to walk away from the situation he decided he was going to take the other vehicle that was at the location. It happened to be a family members of ours that just stopped up at the area that we were at. The location of the plumbing was my sister-in-law and the Mother came to bring a part from down the street at the other location we were just at. She said that you were going to leave my car alone. As she's going to go hop in her vehicle she's telling that he's not doing that to her truck, that she's going to move it and he says watch me b****. I had an opportunity to videotape most of the incident that had occurred. I then went and confronted your office management they were less than accommodating and if anything they were very rude. She had expressed that she hadn't made the call however she is known to harass and intimidate the residents at that location. This has not been the first time I have encountered the woman at that office her name is Pam at the Five Seasons location. I'm being told that I was being irrational after I was assaulted by someone that was taking orders from this manager. She's telling me she did not send out the order and as she's doing so the tow truck driver comes in to speak to her and is smiling about the situation. At this point I understand that they are good friends and that she was lying. For one reason or another she had targeted me or more or less profiled my vehicle and the other vehicle. There were two to three other vehicles that I had noticed when I first pulled up to the residence of the first location that I've been parked there since 5:30 and continue to be parked there until after 8:30 at night when I left to go to my own personal home after filing a police report. For one reason or another I was profiled targeted assaulted and insulted by your management and your tow company that works for you. This is not acceptable treatment and I would like some kind of repercussions to be happening to this woman. This will not be the last time that you will have problems with her. I have encountered several people while waiting for the police officer some neighbors that came up and apologized to me told me how much of a quote Nazi she is end quote. She apparently intimidates and harasses most of her community residence that already know the way that she acts but cannot do anything about it. The way she goes about things and the rude comments and lack of concern and help as I'm bleeding down my leg should be enough for any company to think twice about keeping this type of person around as a representative of their community.

Don't move in any of their communities. They lied to their residence.Always shutting the water off. The maintenance is slow. It's dog poop everywhere so it's not sanitary to live in one of their communities. The people who work for these people are complete Crooks .They hide behind having new mobile homes that is overpriced. And they don't check for sexual predators or pedophiles.

I recieved a eviction not on the 13 saying I had 30 days to pay the rent plus attorney fees, I have informed the property manager that I will paying by Friday and she says she won't accept my payment. We have lived here 6 months and no proplems with rent, in the 6 months we have our home have a fire in the outlet due to it not being properly covered outside the fire alarm never even went off due to them not putting the batteries in the alarm. Our decks literally had nails coming out on them in which my daughter cut her foot on and I let them know and sent a picture to the manager here. It still took another month for the decks to be prepared, we have had missing screens, broken Windows so they can't be opened sad a back door that can't be opened. They told us when we moved in that the door was already here and the screens as well, however just today they said they were just ordering them. My point is we have been more patient and now they are not giving us the same courtesy. The letter they put on the door says 30 days its only been a week since the letter was placed on the door. Why can she not accept it by Friday?

So very tired of the [censored]ty service in this community of Golden Rule. Payments are submitted when it they feel it more convenient causing late fees. Tired of things being put off an never done. Back before we signed we had asked for them to please inspect the roof they said it would be done years later after signing nothing got done. Now there is water damage to the door frames do to the roof issue.

I moved out on April 3, 2019. Gave 30 day notice on march 2 2019.home was in better shape than they gave it to me. I painted it a year ago. It was spotless clean when i moved. Its been 37 days since i moved law gives you 30 to return my deposit. Was told on April 29, 2019 it was mailed and returned to yes community because you sent it to a wrong address that was 11days ago still no check. Ive called and emailed morgan, annette the manager of misty hollow in mwc, ok. Why wont Yes communities pay me my deposit back? Why won't someone email me or call me. If i dont receive an answer back today fri may 10, 2019 I'll fill a complaint with the better business bureau. I'll also seek legal counsel and take yes community to court and ask for the maximum allowed by law.

Public service announcement (dropped on my feed from another conversation about my property management company): terre blevins what's really great is he (chris parmer, sales associate at valley verde) messaged me after I told you about the 2 dogs and 2 cats policy that corporate office confirmed for me a few weeks ago, and told me to call him regarding the pet policy... Then he threatened to "assess fees" to me if I didn't call him to discuss things regarding my pets (that they told me when I had $4000 for them was no problem - that they'd work with me) now they only have a 1 pet policy... Bull freaking [censored]. Done with the local office and his immediate supervisor tina (absolutely worthless in dealing with residential issues) and kim, the office manager who didn't want to do her job and wouldn't give me her supervisors number, quit... They're wishy washy on policy and community ordinances/ standards and expectations... I gave them $4000 to move in and was told all kinds of things that are now being contradicted. If you have any concerns or issues, don't bother with the local office or their immediate supervisor... You need to call corporate in colorado. Ask to talk to chris (she is the one to talk to who is diligently in charge). I'm done dealing with valley verde local office. Poorly managed, poorly run, inconsistent with policy and just in general with what they tell their tenants... 4 [censored]ing thousand dollars... #onblast #beyondfrustrated #dealingwiththis[censored]whenigetbackintown #dontthreatenme #outofcontrolbs #levelofprofessionalism-0- both kim and chris parmer told me my neighbor with 4 dogs and 3 cats that let their animals do whatever they wanted (bark all day and night and the cats were pissing on my back door and trying to come in my house) that they were having their home taken by the bank - what professional property management group does that? And then they told me to call animal control to deal with them (when john and I were dying with the flu) in order to address yes community pet policies and noise ordinance - didn't want to address it personally as property managers.. Well, you've made it personal... For almost 3 months... Then you threaten me? Yeah... Done... #lawyerup #readytomoveagain? #notreallybutimoverthebs

Don't go to valley verde mobile home park in las cruces - they advertise 2 dogs and 2 cats - "pets are family and they're welcome!" now, conveniently after I made a complaint about my neighbors out of control 7 animals, they have a 1 pet policy now - gtfoh, and now they're (chris parmer) threatening to assess fees to me because of false promises they made to get me to drop $4, 000 to move in... Don't do it. Not worth it. Cracks are showing up everywhere in my new unit. Subfloors are creeking and cracking, one of my drawers in the kitchen has been broken since I moved in, roof paneling is coming up, [censored]ty patch job under master window and since the [censored]ty neighbors who didn't take care of their 7 animals moved out - i've been looking at their trash littered yard for 2 weeks... There are all kinds of neighbors with more than 2 pets - and they leave them outside all day to bark (against community policy)- but do they say [censored] to them? No! Just the tenant who dropped their entire tax return to move in to a cheap [censored] 2 br at $800 a month - with no yard who follows the rules outlined in the lease. Needless to say, I will not be buying this mobile home... They tried to tell me the cracks showing up in the framework, walls and ceiling - that the trailer was "settling" that it would take ~6 months for it to do so and then they would come in and repair. Save your money and frustration. #contractualcapacity #callcorporate #dontdealwiththelocalofficeorimmediatesupervisor #worthless #dontthreatenme #everythingisdocumented #everything.

My husband and I moved in about a year ago. Ever since, our neighbors have been bullying us in an apparent attempt to drive us out. They've put solar lights in our yard and thrown cussing fits when the trash truck breaks them, insist that their lot goes to our driveway and our mailbox is actually on their lot, taped notes to our trashcan telling us where we should put it on trash day, etc. We've gone to the manager Val multiple times and was informed she would handle it the next morning. She took almost a week to show up after 4 attempts to have something done, only to drive by and say it's not illegal so she's not saying a word, then driving off. Still, these neighbors continue to act like this toward us, even demanding my husband come clean up their yard. They brag to us that they live on a double lot and only pay for a single lot. I am very dissatisfied in this community. Nothing seems will be done about this. I would like this handled, their lights out of my yard and the incessant bullying to be put to a stop. I would like to be able to come home from a hard night at work to peace and quiet.

11-21-12-1-18... Why am I just now complaining about this? Because I have spoken to many, I believe 5-7 residents who had their vehicles towed during thanksgiving holiday when family comes in & the manager told us there would be no towing! My situation is different. My van was parked along the grass b/c the battery was dead. I called & told the manager & she said it'll be ok... I'll watch out for ya & tell the guys. My son came to jump it... It is g-o-n-e! St you have to know I have a lot of medical problems. One is ms, lupus, stroke, heart attack & I am not capable to ever get out. I know my son came to jump it — it was not there. Called office... A mike answered the phone (never heard of him), he said he spoke to the manager & she said she is not working, it's thanksgiving, give her the tow company number — anytime towing. I called them @-# times a day for days & days... Not once did any employee give me any cost, estimate, quote or any price — I requested on each call I want to speak to the owner please. "ok> i"ll give him your msg"om 11-31 I finally talked to him... Such an arrogant person. I explained to him all of this... He cud care less... He wanted to know when I was gonna pay I can not pay> I am on disability & get $946 month & you want $600+? You are crazy. If you come to get it before monday, I won't charge you anymore"storage fees"after the 29th" — still$568... I expect a full refund. When a manager knows & is aware that the battery is dead & tells a resident it is ok, she's "got it"... She's got it!
But, to speak with other residents who had their cars towed during that same time which was "a safe time to park along side of road" — I have no choice but to write for them as well & be their voices so they can be refunded as well.

We moved here to get away from my fiance's ex. Soon after his sister Denise started working in the office. Now he knows where we live and she's the only one who could have told him. I am very upset with the breach of confidentiality of such a serious problem. Now we have to live with this imposing problem hanging over our heads. He used to beat her severely and now lives in fear. I hope this can be taken care of or I'll be forced into legal action against yes communities. We live in the Norman OK yes communities.

There has been a leak from my neighbors home since I purchased my home in april 2018... Water sits above majority of the grassy area that surrounds my deck. It does dissolve into the ground but the ground never dries out completely and when it rains it is worse. This makes it a breeding ground for mosquitos and it was so bad last summer we couldnt sit outside on the porch. Because I did not want to go through the same thing this summer especially with the threat of zika virus and west nile and my daughters being allergic to mosquito bites, ive been consistently letting the staff in the office know so it could be dealt with before the summer arrived and to date nothing has been done. At this point I wasnt sure if I needed to continue to contact the office, the corporate office or dallas county. It would be awesome if someone could please get in contact with me. Thank you