Zynga
Reviews and Complaints

I tried tech support many times to fix issue I had after paying a lot of money for coins and elite points in hit it rich game and they did nothing SOOOOO I went to the Better Business Bureau

and Zynga contacted me in a few hours and resolved problem. Too bad you have to go through this to get them to respond

As an expert in the category of online gaming, I have mixed feelings about Zynga, Inc. While some customers appreciate the variety of games offered and the engaging gameplay, there are significant concerns raised by others. Issues such as unfair gameplay algorithms, high costs for in-game purchases, and a lack of responsiveness from customer service have left many feeling frustrated and dissatisfied. It's important for potential customers to weigh these factors carefully before engaging with Zynga's products.

Zynga poker has been contacted by at least 50 people over being abused by a few males on game. They watch us and if we talk about our families they come on and make sexual remarks about our children. Talking about sexually assaulting or abuse over the internet is a felony made by the Supreme Court. Zynga doesn’t care. Talk about wanting us raped and sexually assaulted. We have sent 100’s of emails to Zynga. Then we get a generic letter stating to use the report button. We do that all the time. Instead of doing something they tell us to just block them. This has been going on year and they follow us all the time. If we do make a remark at them we get blocked for a week or banned for life it’s bs.

we compete every few weeks for a different watch. the watch icon is surrounded by two rings. an outer ring that after 10 revolutions you are awarded the watch of the moment. The inner ring is much more difficult to finish as this ring circles at a much slower pace. my problem is that after all the years I have played on Zynga I'm finally very close to completing the 10th revolution and being able to realize a substantial amount of chips rewarded for the perseverance, but on the 10th revolution forward progress completely stopped at the 10 o'clock position. just stopped all forward progress over a week ago.

Whenever I have won coins of late I don't receive. On Tuesday April 23rd I won over $3million plus coins I was never credited. On April 25th I won 2067 in coins I was never credited. O jave written several messages and absolutely no tesponse from Zynga. I have been cheated other times as well making puechases and not receiving coins

Zynga NEVER responds to issues

Wanda L Ellis

I am having trouble getting my Self suspended acct back after a year ... I keep getting no response from them then when I do it's always we will get it back then NOTHING

I made 2 purchases on game FarmVille 2 on 1/31/23, 1st purchase of $28.61 did not show in my FarmVille Bucks so I tried again this was my second purchase. I contacted support, supplied necessary proof, ie bank statements, screen shots of game, and email confirm from Zynga saying funds were taking out of my account.

I received no return funds or the items I purchased the 2 purchases totaling over $50! am extremely angry and am ready to never play another Zynga game again if this is not resolved!

I was supposed to have won 10,000,000,000 but did not get awarded. I notice now the game is not even there. Wizard of Oz Slots - Game "City of Wonder." I just finished a puzzle last night 1-31-24 to be awarded the bigger prize and should have won 10,000,000,000. I cannot even send a picture of the particular game as it is not located on located on any slot in the pyramid game. Please check into it.

What? You have pocket Aces?! Well, of course you have to call the idiot who went all in, preflop. Only, this isn't like real life. The idiot who went all in will have some garbage hand like 3 9 os, or J 5. If this is the type of poker you love playing, then Zynga is the game for you. Bad beat, after bad beat, with the @ssholes who beat you taunting you as they win with absolute garbage. I LOATHE this game with a passion!

A 99c debit amount showed up in my USA bank statement from Zynga. This is a game website which I have never knowingly visited. I don't play online games and I live in Australia, so this is super weird. I know its not much but I don't know if this is going to be a recurring billing or how it occurred, but I definitely didn't make this purchase. I want my money back and want to make sure I don't get debited by this company again. Thanks for your help.

All of the American flags have been changed to Ukraine and Hamas flags in the WwF games. Zynga has not responded, and has not done anything to change it back. We do NOT support Hamas or any other terrorist group. If Zynga supports terrorist groups they should be shut down. They took our right away to post an American flag. And instead has put a Ukraine and Hamas flag next to my name, this is in violation to my rights as a US citizen. Hamas kills men, women, children and babies. I will NOT be labled a follower of them. The posted pic is only one of many. It only allows me to post one.

Hi. I finished the wheel on gin rummy and I’m unable to spin the wheel! I can’t play a game because it keeps going to the wheel on start up and then it won’t allow me to spin. I’ve deleted and uploaded the game numerous times but to no avail.

I have been playing this game daily for years and this is the first time it’s happened. The spin the wheel screen is smoky. Bizarre.

Please help.

My email is [protected]@hotmail.com

Thank You

You offered a onetime only permanent gift block and I PAID FOR IT! I just logged on and it is GONE! WHY?

I keep contacting your company and EVERY SINGLE TIME I DO something happens to my account after the fact!

SO... YOUR EMPLOYEES are able to HARASS poker players at THEIR WHIM?

WHY is that allowed?

I truly hope and pray ALL of my issues, complaints and contact of ALL FORMS is still on file with your company because NOW I'm about to go up and over until someone can FIX the WRONG that is being done to my account aka me!

Thank you once again for wasting my time with YOUR employee's pettiness with my poker issues!

I've been playing gin rummy plus for a long time. But I start playing and they keep making me lose. I play and play I win one game and lose 10 or 15. Ok they are cheating I try and try and still most of the time they make sure I get wrong cards they make sure I don't win. It's not right I went up to over 30000 points and all of a sudden they take it away. Now tell me that isn't cheating. The more I play the more I lose. I'd like something done about it please. Claire Perry

Hope this isn’t going a second time. For years I played Words With Friends with no ads. I change my name from Bruce B. to BBonner because of trouble with some women playing game. Then I paid 9.99 for no ads for no ads which turned out to be only for a month. But I shouldn’t have to have made this payment.

Then in late August I made a one time payment of 12.99 for no ads. Then 10 days later I get ads. They can’t give me ads. There was a price out there and I paid it. It’s like something that never happens. You buy something on saw and later you get a letter saying you owe more money because bargain sale was rescinded.

Somehow got my old name of Bruce B, back but am still getting ads

I was charge mulitable times for game credits...
Pending
POS DEBIT PP*GOOGLE ZYNGA INC MOUNTAIN VIE CA 00CN08688 (...0063)
POS DEBIT PP*GOOGLE ZYNGA INC MOUNTAIN VIE CA 00CN08688 (...0063)
Card
−$21.54negative $21.54
—
Pending
POS DEBIT GOOGLE *ZYNGA INC G.CO/HELPPAY CA 00NN03134 (...0063)
POS DEBIT GOOGLE *ZYNGA INC G.CO/HELPPAY CA 00NN03134 (...0063)
Card
−$21.54negative $21.54
—
Pending
POS DEBIT GOOGLE *ZYNGA INC [protected] CA 00NN03134 (...0063)
POS DEBIT GOOGLE *ZYNGA INC [protected] CA 00NN03134 (...0063)
Card
−$21.54negative $21.54
—
Pending
ZELLE PAYMENT TO NICSON [protected]
ZELLE PAYMENT TO NICSON [protected]
Zelle debit
−$30.00negative $30.00
I only approved one transaction of $19.99 which is $21.54 I guess with tax.
THIS HAS HAPPENED IN THE PAST AND MUST BE CORRECTED ASAP I ALSO WANT MY DEBIT CARD REMOVED FROM ZINGA GAMES IMMEDIATELY!

The adverts that pop up when I'm playing Words with Friends disgust me. Ads making ridiculous claims about losing stones in weight within days, ads that say you can make thousands of dollars/pounds every month by playing bingo, etc. It's just false advertising, and such ads should not be allowed on Zynga. You know what you're doing by allowing such advertising, but you don't care, and you don't even care if you get fined. You'll just carry on. What a morally bankrupt company Zynga is.

I’ve been double charged on my FarmVille 3 purchases for the past 2 months and didn’t realize it until this month. How can I prove it?

I’ve gone through my bank statements as well as on the app and it’s ridiculous. I never spent $49.99 on gems . I did select the $29.99 but that was the most I’ve ever selected. . Recently selected4.99 and sure enough , received an email from Apple that I was billed 9.98 . How can I prove all this ? Has anyone else had this issue recently? I see older posts about it and posts for other games .

Whilst playing 'Words With Friends' on my mobile phone I had an advert displayed advertising cheap electric bikes.

Although the company are from China they stated that they have a warehouse in London.

I ordered and paid for an electric bike costing £40.59, even though it seemed very cheap, as the reviews seemed genuine.

I was able to track the item on line and when it finally turned up, from China for some reason, it was actually a cheap tacky necklace.

I have been in touch with the company by email ([protected]@wholesaleonline.top) but not surprisingly have heard nothing back.

On my credit card statement they are listed as ABT sportswearpro.

As I have had no luck in getting a refund and this was obviously a scam, I thought I would report the issue to you as you allow these frauds to advertise on your sites without, obviously, checking the legitimacy of the business in the first place.