Zynga
Reviews and Complaints

i purchased 20.00 dollars worth of chips and never received them i contacted them and they basically said oh well not our 're fault they are a rip off and there site is not well protected from hackers! lesson learnt stay away fr these crooks !

I already pay seven transactions amounting to RM7 in zynga poker game on facebook by text but only managed to make four transactions totaling RM4 because I can not post the transaction code due to the game's page reload sudden and i would like a refund of my money or the credits. Thank you!

Va rog frumos să-mi dați voie sa mă conectez la zinga poker

Have played Spades Plus and Gin Rummy Plus for several years. This morning, nothing. No response from them.

Why does Zynga harasse me by taking all my coins when im just playing with my chat gone for no good reason. Send me the data on my account as im gonna take this to someone other then you, id [protected]. May 20 . Send me my data.

Game has unfairly suspended me for 2nd time in 10 days. I have filled a BBB & FCC complaint vs this company. See below I said nothing to be banned. I was cursed at yet the person was not banned. I'm being targeted by this company and seek restitution

Lie about reasons for banning accounts no proof at all and really bad game management

no bang for the buck, they arent paying in real money so why such grabage slot play. The idea is to hook you and get you buying fake money, better odds at real casino with 86 percent payout.

Cannot create 100 point table. Can create 25 and 50 point tables, but not 100 points. Says try again later.

05/11/2023

04:47 pm

It’s say: Chat Is Restricted

You are only able to chat with Facebook Friends at this time.

Complete more games to unlock chat access

3 charges all $20 I bank with cadence bank. I don't have Zynga poker app on my phone. I know these are not charges I have incurred by play.

My words with friends account has a chat restriction on it why is this ?my name is Justin goff email justingoff1985@yahoo.com I really need this fixed

Did VISA Refund you yet?

The absolute same thing happened to me May27, 2011 on my VISA, but with different heading 'PAYPAL MIDDLEWAREL [protected] ON '. ###!

Bought 200 dollars in chips. Lost a 120 million in chips tonight within the hour. Don't have any clue where it went to. Called Zynga's customer support line and only got comptuer message saying please refer to our online support for help. Yeah, big help there. This is their number if any one wants to try...[protected]. If any one wants to file a class action lawsuit, you can count me in!

this site is such a fraud. too many programmer for fake chips. they do nothing about it. if you complain too much all of a sudden you cant win a hand. worst site ever!

29-11-2011 chip 37million&20million suspended{banned}, please back my chip

29-11-2011 my chip 37Milion&20Milion missing, please back my chip

zynga Poker is no goood, they should be taken out off the net. Last tuesday I was playing and when I stop playing I left in my account 120 plus Millions, now that I want to play I have 1, 100 chips. How can this happen ? This is the second time that it happened, so people out there don't play in zynga poker.

Zynga support has gotten terrible. I was in a Texas Hold em 2 mill buy in for a sit & go and lost connection the other night. I tried to return and was denied as the site was under maintenance..I lost the 2 mill in chips (buy in...) very frustrating,
I submitted the issue to Zynga and got a courtesy response stating their logs didn't show my game and to take a snapshot in the future? Then was redirected to a link that was old and gone.
Frustrating especially because we buy these chips...Anyone else have this issue and why aren't we being compensated back?

zynga chips was 4 days I have yet to return pa da van_royal@y7mail.com account? time of day last week I have a chip 100 billion, when I'm comfortable playing all of a sudden I can not play in because I said when I played offense was according to the rules and play well, tp why my account at that time can not play poker texas holdem. there he said I hit benned, and I lost my chips up to 99% of my chips. I am in order to wait for 3 days or 72 hours. tp until now I have chips in return .. I hope I can re-chip.
for your attention I thank you ...

by. van_royal@y7mail.com

I have a of 42, 000, 000 and now left only the balance 2, 000, 000. 40 million chips was stolen.. it is very disheartening and I ask for compensation from the Zygns, please return my reply and refund the stolen 40, 000, 000 chips, thank you. zhouroger@hotmail.com

i think its really stupid how everything in farmville is now costing farm cash, i think that it should go back to the way it was when a lot of the things could be boughten with farm coins, why make everything cost farm cash when its so difficult to get it? why not make more things able to be bought with coins? it would make the game a lot more fun for the players, we wouldnt have to be spending our money on farm cash once a week, we would be able to enjoy the game like we used to when most things would be able to be bought in farm coins, and the prices werent ridiculously high like they are now, we can no longer buy cows or chickens like before, it costs 2 million coins to buy a pheseant, the prices should go down to a reasonable price and you should be able to buy a lot more items using coins and not cash

I have been contacting "support" at Zynga Farmville for more that an month now due to the following:

Purchased 2 English Countryside expansion that they took the money for but never gave me the expansions
Missing animals that cannot be purchased, they were earned by completing quests
Purchased orchards, placed them, completed construction and now they are gone
Continuous withering of removed/replanted crops...immediate withering
Missing Farm Cash and the items bought with the Cash

Their Response:
"User Error"

They are refusing to even look at my account to see that I did not delete the items nor did I sell them...they actually took the money/coins and I am now left empty handed and "broke." I am appalled that they are even suggesting that this is "user error" when all they need to do is actually go into my account and look at the history!
Zynga is robbing its players left and right...this is one player who is going to go out of her way to loudly complain and continue to do so until they begin to realize that this is not right and actually need to fix their problems!

I have asked for a supervisor to write to me so I can speak directly with them, as well as a link for both a complaint and for a regulatory body - the first two i have asked for 13 times. Though 'player advocates' have responded to me, they have ignored my requests, except for once when I got 'they will tell you the same thing' and when I replied that was fine, i would like to hear it from them, they said 'please wait' (don't complain). I am still waiting, and have issues unresolved. I expect any business to give you the information for a regulatory body when requested. I thought this was law for them to do so.

Please help.
Karen

The game took my money. It was several times I tried to plant Zinfandel using the Use Bushels but it planted and went away. I spent many turbo units to plant four times and it just went away. I hope you submit this to the support people because I am writing all my friends that while this may be fun the game steals money from you. That is plain wrong. No mater how much I spend the continued planting of this crop has not allowed me to use the special time in witch to plant it.

I agree. I think everything should either be changed to coins or at least make farm cash easier to get. I mean I understand the rare or limited time stuff but everything else doesn't have to cost so much. Another acceptable idea if you don’t want to change the game back to the way it used to be is to allow us to convert our money. So for example, if you have 100 farm coins that could be equal to like 50 farm cash or something like that. I also wish we could buy the regular farm animals like cows, chickens, pigs etc… Also could you please make everything that is coins cost less, the prices are stupidly high.

Zynga, why is your security so opaque i lost 5m chips i want my 5 million
now i m having only 115, 673k chips . my Facebook id is utkarshumre24@gmail.com
please give me my chips back

At tuesday night, I had nearly 6 million chips. Last night (wednesday) when I want to play poker I see only left 544000 chips. Why ?

n one more i hav deactivate my account as i see its useless because of many hackers prowling around so when u restore please give me the confirmation at my e-mail adrress, thanks.

what i want more is dat you restore in my account as it is.

Zynga, why is your security so opaque i lost 14 million chips, geeting hacked by sumbody from indonesia so wat will you do now? i need my 14, ooo, ooo chips

Zynga, why my chips banned for no apparent reason?
chip when I was around 70m, if I can chip in me please return to my account.
This addresses my account ririn_pay0514@rocketmail.com
thanks.

This isn't much of a complaint. It's missing too many details to know just what is happening and why.

i was playing zynga poker on facebook and suddenly zynga came and they took my chips for no reason !i had 25m and it was very hard to earn them and now i am left with only 1m ! i want my chips back coz i did nt violate the rules at all ! i hope u will understand and return my chips back ! my id is sushma_nahata@yahoo.com ! please help me ! and even it was told that they wil come back to me in 3 days and its nw almost 10 days that i am waiting for there reply ! i think this is not the way to treat us !

i was playing zynga poker and had 4.7 M some message came about illigal poker chips and that message after readind i saw my chips they were only 300k
i want my 4.5 M plz help me out i want them

This is becoming an absolute joke! Cursor disappears and things not clicked on appears, when on Craft Shop and you click the red cross you end up in the inventory. Repositioning this would help and further to frustrating you the Avator appears for a change of clothes. Slow to load and connection activity is ridiculous. Then when screen freezes then crashes and you have to redo actions already performed. When transferring to another farm you may not end up with the one you clicked and highlighted on. Using farm vehicles are a laugh, they are all over the page and not where you position it. Are we going to have this improved soon. Still awaiting my complaint about missing Farm Cash, check you Feedback! This used to be a good relaxing game and I used to recommend it to my service users who have difficulty with mobility problems. But now I regret the day I did. It has caused nothing but frustration. Could we possibly go back to when you first started? When the game was more enjoyable! - KevinM

Contact the Better Business Bureau for complaints about Zynga stealing money and offering NO PRODUCT or CUSTOMER SERVICE in return. They will not refund my money for me not being able to use the game at all and I have NO computer issues. They claim that I purchased through Facebook, however ZYNGA gets the profits---- no matter if I purchase farmcash through Facebook, Walmart, or any other retailer, ZYNGA get OUR MONEY and will NOT off refunds when the game doesn't work or we have problems and will NOT provide the product/service we PAID FOR an will not assist in customer complaints... Their ZYNGA FORUM (Google it) will NOT let you post your complaints as the moderators will deleate any comments that are negative towards ZYNGA. ZYNGA is a threat and is due for an immediate and comprehensive investigation by the Better Business Bureau and posibly the Dept. of Justice. LET YOURSELF BE HEARD, It's YOUR MONEY!

Hello, I am a very experienced Farmville user.I was playing farmville via facebook, on Thursday.When I planted white poinsetta..I had 200.000 coins.It was late at night, so I didn't buy anything or spend much time at it.I came back to my farm on Friday, to harvest my animals when, I noticed that my coins had decreased to 10, 000!So, I thought that it was just a mistake as the game keeps freezing on me.So, I said I would come back in a few hours to try again.I planted Raspberries as the XP's are at 5 at the moment.But, when I came back that evening to harvest them, I got NO XP's and my money didn't go up!Can you please sort this for me!As it takes long enough to earn them!Thank You!

I received a $15 game card as a gift on July 14, 2012. I have been trying to cash it ever since then. Customer Support is extremely hard to get to, I got a response on August 16th that the issue has been referred to their billing department, and nothing since then.

Issue! I am not being given the bushels I have been told I have earned. Ex. I was told I had harvested 14 rose bushels, and was only given eleven. Or! I had harvested 12 tea bushels, and was only given 10. Please fix this.

Also had 258 FV cash stolen from me by Zynga and they refuse to give it back !
It is time they stopped taking advantage of their players !

Hi can anyone help me please i am unable to play farmville for 2 days now it loads halfway and stops. please help me! much appreciated

please can any one help i have lost my resturant on the cove just dissapeared can not buy a another, so will not be able to do quest,

what is going on.. only the market is not opening.. and this problem is persisting for almost half a day now..

i cant visit the market and choose to plant anything... this problem occurred yesterday also.. what do i do?

plezzzzz help me zynga
Your information has been sent to our customer service department. We will review your case (est. time 72 hours) and take action as necessary.
40m I had and I get this error message, please activate my account

Hi, I can't play from my ipad every time a message appears that I have authorized to play from France, however I didn't do anything, so I can't access my account however from the laptop I can. Also it sends me mail if I want to authorize to play from France or not and when I choose not to, it gives me error. I deleted the app and reinstalled it and same problem remains the same. Attached is a picture of the message that I get every time I try to loggin.

buat apa customer service ini dibuat kalau pihak zynga menelantarkan keluhan2 dari orang lain . apa ini hanya pajangan ? KALAU PIHAK ZYNGA MENELANTARKAN KELUHAN ORANG LAIN, MENINGAN CUSTOMER SERVICE INI JANGAN DI BUAT ! KALAU PIHAK ZYNGA TIDAK ADA SOLUSI DOH, MENINGAN TIDAK USAH ADA PERMAINAN TEXAS HOLDEM...KARENA SANGAT SANGAT MERUGIKAN ORANG YANG KENA DOH, BELUM TENTU ORANG INI BERSALAH...BISA AJA INI SEMUA REKAYASA PELAPOR.
TOLONG PIHAK ZYNGA LEBIH TELITI DALAM MENG EKSEKUSI

zynga poker telah melampaui batas .
pantas sekarang zynga poker tidak ada lagi peminatnya ! karena ada sistem DOH yang membuat peminat poker berkurang .
saya baru kehilangan 300m karena terkena doh . saya tau kalau mentransfer itu menentang hukum, tapi atas dasaar apa poker mengambil chips saya ?
apa ada bukti saya melakukan transfer ? ataukah bukti lisan saja yang orang kirim report ke pihak zynga ?
saya juga bisa me report orang, saya juga bisa memfitnah orang lantaran chips saya habis di kalahkan orang lain . saya merasa di rugikan atas kejadian ini !

my id promblem creat when plying poker poker side message holdem message 0001#error please chek concation and clik hare please solve this promblem and back my chips

my id problem create when plying poker poker side message hold-em message 0001#error please check connection and click hare please solve this problem and back my chips

Hello i recently lost 25 million chips i only been off for 3 hours and i come back i look at my chips i have exactly $0 chips
If you there is a hacker on my profile or if there is a error in my account or in zynga poker please let me know if not and there
is a hacker may you please return my chips
you may contact me at
Cooljosh548@yahoo.com

Hello if you can help me someone hacked into my account and took my 25 million chips or else maybe you guys took it by any chance
but i have done nothing wrong so i believed i got hacked can you please return my chips thank you and you can contact me at
Cooljosh548@yahoo.com

joan.shello@facebook.com
kenapa zynga poker saya kena DOH? zynga tidak adil dalam menanggapi masalah ini kenapa hanya kami kami semua yang tidak hanya karena pelapor yang tidak bertanggung jawab atas laporan nya, saya selama ini bermain poker dengan baik tanpa ada merugikan seorang pun dalam permainan ini. kata nya hanya 3 hari permainan saya tidak bisa di buka harus melapor ke departemen apalah itu saya gk tahu tetapi tetap saja tidak di tanggapi, saya hanya berharap agar permainan texas holdem saya di buka lagi, dan yang melaporkan saya harus di musnahkan poker nya, sudah hampir 4 tahun poker saya gak bisa di buka, saya berharap agar permainan zyng a poker saya bisa di buka lagi, dan benar benar harus bisa di buka lagi karena saya sangat ingin bermain poker saya lagi, dan masalah saya harus di lihat oleh zynga kalo tidak kenapa compalint ini di adakan kalo hanya untuk di abaikan...

jaon.shello@facebook.com
dari tahun 2009 hingga 2013 zynga poker saya tidak juga kunjung di buka. masalah nya hanya seorang pelapor yang tidak bertanggung jawab atas pelaporan nya, dan zynga tidak juga memperhatikan permainan ini. karena zynga hanya tahu menerima pelapor saja tanpa mendeteksi yang sebenar nya, saya sangat kecewa berat sekali atas perbuatan zynga terhadap zynga poker saya. saya hanya minta dengan hati yang paling dalam untuk membuka kembali permainan zynga poker saya, dan yang melaporkan permainan zynga poker saya harap di musnahkan facebook nya karena saya sangat sakit hati sekali.
dan komentar saya ini harus zynga lihat karena untuk apa complaint ini di adakan kalau tidak di lihat, saya berharap zynga poker membuka kembali permainan zynga poker saya, terima kasih

dear zynga management, u send an e-mail saying that i have to change my facebook password meanwhile u blocked my poker account, so now i did change my password as adviced, and i did send u 3 e-mails so u will activate back my account, but no results so please help unblocking my poker account, odink_choe@yahoo.co.id
thank a lot

dear sirs,
my face book account under the email ramisaaydoun91@hotmail.com, and i used to play texas hold em poker from zynga on daily bases, yesterday while playing i had 335 millions and suddenly i recieved a warrning mentioning many english words and im not that good in explaining such words, i thought it was a survey for zynga as usual, i clicked ok and confirm and suddenly i was redicted to a second page mentioning that if i want my money back they will take some of it, and if i want them all i need to learn more . now if that was a hacker how could he have the chance to enter and break the firewalls and security system u guys have. please i need a solution for this issue, im neither a scammer nor a hacker so please help me deal with this issue i will be waiting for an answer from your side ASAP .

I got hacked to they took 15 mill off me but got no help zyngapoker is a con they only want your money the w...ers

hi i m from Montreal Canada, someone stole me over 970 000 chip on29 november 2010 between 09:00-10:00, can you do something

chips disappeared,
I had 46M when i went to sleep and then later today when i woke up and open my zynga poker account i had nothing. I want you to take serious action about this zynga !... I really dont know what to do now but i do know that my chips disappeared ! i will be waiting for your reply zynga

[protected]
three weeks ago on farmville i was asked if i wanted a stand when i was plowing I hit no and it took 7 farm bucks from me and no stand i did not want it i wanted mt $ to buy a animal then 2 weeks latter I have 32 in farm $ and I log on and i have only 1 farm cash left. So that like a total of 40 farm cash gone which I had earned some and bought some. I do like playing but since all my cash is gone I cant buy anything and refuse to buy any more cash from you unless I get it back. Why I say this is my husband had same thing happen and wrote to you all and received nothing from you at all and we are active players and buy alot but we are ready to delet our Farmvilles and will if nothing is done about this incident that was not our fault. Thank you kindley I hope this will be resolved soon. Jodi Peach

After signing up for Facebook to bill me for games and apps that i buy credit for, I've found my Credit card being billed for amounts ranging $0.01 through to $38.57 on a daily basis.
My Banks online security team called me to tell me "Facebook ireland " has been trying to illegally withdraw funds (without the cvc number) on a daily basis. There is no way i have been able to contact any one from Facebook to address this problem, and ive tried all methods from within the forum and complaints listings.to date this has cost me $146.10 till my Bank put a permanant Block on e-transactions associated with my all my accounts.

If you have a similar story please, feel free to leave a comment. Hopefully (i doubt it though)someone responsible from facebook management will perk up read this, and Investigate this.

i have been playing poker on your web ..i got up to over 3000000million and someone has taken them again they have left me with 24, 607 u said that this would not happen on facebook but it has can u please return my chips back to me as i do like playing this game of poker but getting really disheartend when someone does this
e-mail mrsw1950''@hotmail.com

Send the real Mafia after them, they will take care of your problem.

City of Traverse --I unlocked it for 25 RP it let me look at it once and then asks me for another 35 RP's. It took my 25 RP for nothing!

My last name is Jewish and The game Castleville, everyone has gotten the new upgrade but me after many attempts to talk with Zynga, I keep getting the same results that they are trying to fix the problem, yea by Discrimanating, I have proof of all this and am willing to turn it over to anyone that can do something about it. Can be contacted at SexxyStud966@yahoo.com

Here's a Canadian one for you- Afarin Maleki

I don't belong to any of the abrahamic religions. There is no reason of bringing "antisemitism" into something as poker. By the way, Arabs are Semites too. I have seen Arabs and Jews playing and communicating on Zynga. You yourself are spreading antisemitism with your reference of 911 and the Holocaust. Today with your self imagined paranoia you have created a "antisemite" in me.

i am very angry because when i win collections they are not going to my collection what so ever, for example i won 5 rainbow dice yesterday and do not have any in my collection and this is really starting to piss me off. Is there anyone I can contact about this or is this just a complain station