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1xBet review: 1xbet blocked my account

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6:06 am EDT
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I deposited money and started betting, then I discovered that I could not withdraw. After that, they asked me to contact the security office via email to verify the account.

After two weeks of talking to them, they asked for all proof of deposit, passport, screenshots and personal photos.

Then after that he asks to close your account and you are transferred to the biggest scam

The same requests are decided, but each request is waiting for 72 hours until you get a response to a new request

Then they asked me to send everything back via the gaming account, I DID

After that, the final response to them, please send all requests again, but by mail, to the following address: Guadalajara, Jalisco, Mexico, C.P. (zip) 44534, Apartado postal 33-01

How can I send that? When I asked, so that I can send these files from Egypt to them, the cost more 3000 Egyptian pounds. Where do I get money now for sending, and my account has been closed with everything I have.

Even if I get money to prepare and send documents, I will not be able to send anything because I live in Russia.

And why should I do that, even though I sent all the requests to them more than once

The 1xbet platform makes you lose hope in your money so that they can win your money easily and without getting tired

I wanted to warn everyone

I hope you will take my problem into consideration because I am a student and this money is all I have to pay for my studies.

Sep 20, 2023 3:19 am EDT
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Hello!

Thank you for reaching out to us. To assist you with this case, we would need some more information on this situation from you. Please don't send any personal data nor information regarding your transaction, as it could be used by scammers (if you can, please delete all the personal data from your review), and contact us at public.relations@1xpartner.com so that we could help you with your situation

All the best,

The 1xBet Team
Update by ibrahim reda
Sep 30, 2023 6:46 am EDT

Today, a month has passed of investigations, documents, and information. The security office told me today that I need to print a questionnaire, fill it out, and send it to Mexico, knowing that I sent this information through my gaming account.

I am not able to send anything to Mexico. I live in Russia and mail here is banned. Even if it existed, the cost would be very high. I am a student and all my money is in my gaming account. I sent everything they want and provided with all the information. they are making this impossible now.

I am studying to be a mechatronics engineer, now I am losing my studies because of money.

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