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1xBet review: Compte je jeux 1xbet bloqué 9

I
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6:35 pm EST
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Mon compte 1xbet a été bloqué depuis 2018 au début j'ai d'abord saisi le service support de 1xbet après vérification du numéro de compte avec mon numéro de téléphone le service m'a dit de contacter le département sécurité de 1xbet j'ai alors écrit au département de sécurité qui m'a demandé d'envoyer mes documents d'identification numéro ID y compris numéro de téléphone.

J'ai envoyé tous les documents demandés par email, ils ont en suite demandé de les envoyer mon passeport ma carte d'identité ainsi que une capture de l'écran d'accueil avec les informations de mon numéro de téléphone fourni par mon opérateur téléphonique je suis allé voir mon opérateur effectivement ils m'ont fourni la capture et j'ai envoyé à 1xbet.

Après le service de sécurité m'a demandé cette fois-ci d'envoyer tous les documents dans un colis par la poste l'adresse suivante : PO Box 856, Lviv, Ukraine, 79008.

Après réception le service m'a programmé pour un appel vidéo via Skype j'ai passé l'appel vidéo, ils m'ont posé pleins de questions que j'ai bien répondu.

donc récemment ils m'ont dit d'envoyer un des 3 documents ( acte de naissance, permis de conduire, une facture d'eau ou d'électricité )

J'ai encore envoyé un des trois et là ils m'ont demandé encore de renvoyer une photo fois d'un certificat médical montrant mes capacités mentales je suis allé faire l'examen et j'ai envoyé la photo du certificat médical.

Maintenant ils m'ont demandé d'envoyer le certificat par la poste et cette fois-ci au Mexique a l'adresse suivante : Guadalajara, Jalisco, Mexico, C.P. (zip) 44534, Apartado postal 33-01.

Je suis allée expédier le colis malheureusement le service postaux m'ont fait savoir qu'avec la situation actuelle du pays liés au section Internationales les expéditions vers le pays de destination ( Mexico) Ils ne me garantissent pas une meilleure livraison il rencontre des difficultés lié notamment au sanctions, néanmoins il peuvent expédier le colis avec ces conséquences.

Donc le colis a bien été expédié et jusqu'à aujourd'hui je n'ai toujours pas de réponse favorable à ma réclamation

Car à chaque fois que j'essaie d'expliquer la situation on me répond que ma réclamation est suspendue jusqu'à la réception du colis avec les documents demandés.

Donc voilà ma situation depuis 3 ans

Desired outcome: Résolution de ma réclamation

View 0 more photos
Update by Irvin226
Feb 28, 2023 12:46 pm EST

C'est de l'arnaque depuis 3 ans pas de solution il donne même pas les raisons du blocage

Update by Irvin226
Mar 02, 2023 6:48 pm EST

Voici mon ID : [protected]

Feb 01, 2024 8:30 am EST
1xBet customer support contacts
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Dear Irvin,

I hope this message finds you well.

We value your feedback, and we wanted to inquire whether your case has been resolved satisfactorily.

Your experience is important to us, and we want to ensure that any concerns you've raised have been addressed. If the matter is still pending or requires further attention, please let us know so that we can assist you promptly.

Your feedback is greatly appreciated, and we are committed to ensuring a positive experience for you.

Thank you for your time and cooperation. We look forward to hearing from you.

Best regards,

Alex, the 1xBet Team
Update by Irvin226
Feb 01, 2024 3:49 pm EST

Good morning Indeed I was extremely disappointed with the conclusion of my complaint that I did not win my case after more than 3 years has the proof to provide all the supporting documents that the service requested I was completely upset by the price decision by the service not to reimburse me the amount 1,150,000 CFA francs Without strength or voice against this international scam decision. I remember that this is a theft scam, even worse, financial terrorism... In conclusion, nothing satisfying And the problem has not been solved

9 comments
Add a comment
M
M
Md Arif uddin
US
Feb 28, 2023 12:22 pm EST

My same problem. No help 1xbet.all time issu package & document verification

1xBet
1xBet
Mar 01, 2023 3:40 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Cher Irvin,

Veuillez écrire votre ID afin que nous puissions enquêter sur la situation. Nous vérifierons le problème selon votre demande et vous contacterons au plus vite

Cordialement,

1xBet Equipe

I
Author of the review
I
Irvin226
Ouagadougou, BF
Mar 02, 2023 6:49 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of 1xBet

Merci de trouver mon ID [protected]

I
Author of the review
I
Irvin226
Ouagadougou, BF
Mar 04, 2023 4:11 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of 1xBet

Bonjour

Je vous ai transmis mon ID que vous avez demandé pour la vérification mais je n'ai toujours pas votre réponse

Cordialement !

M
M
Md Arif uddin
US
Mar 06, 2023 11:26 pm EST
Replying to comment of 1xBet

My gaming id [protected]

M
M
Md Arif uddin
US
Mar 06, 2023 11:30 pm EST
Replying to comment of 1xBet

Sir my gaming ID is [protected]. When I lost money you did not issue document. When I won then you issued document issue. Now you are not helping a helpless person like me. After opening ID with all real documents you verified it but now. They are harassing me by stopping my withdrawal in the name of verification. I emailed all the documents to the security department and now they have not done anything. If you do this, no one will want to use this 1xbet who can tell.

I
Author of the review
I
Irvin226
Ouagadougou, BF
Mar 07, 2023 10:18 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Moi en tout je vais commencer à sensibiliser les gens au tour de moi sur cette arnaque de 1xbet il y'a maintenant d'autres bookmakers sérieux tel que BETMOMO retrait instantanée 24/24h assistance de qualité satisfait ou remboursé .

Inscription : https://m.betmomo.com/fr/sports/live/event-view/Soccer

M
M
Md Arif uddin
US
Mar 01, 2023 6:09 am EST

Bro my same problem please sent me your whatsapp number or Facebook id

K
K
Kulsum717
US
Mar 06, 2023 6:39 am EST

I have a same problem please Send your what's app number

M
M
Md Arif uddin
US
Mar 06, 2023 11:38 am EST
Replying to comment of Kulsum717

Sent me your whatsapp number

M
M
Md Arif uddin
US
Mar 06, 2023 11:24 pm EST

Is your account okay?

K
K
Kulsum717
US
Mar 07, 2023 1:40 am EST

Md arif how much USD available in your account

M
M
Md Arif uddin
US
Mar 07, 2023 3:28 am EST
Replying to comment of Kulsum717

Kulsum give me your whatsapp number?

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