hello, 3 days ago I sent my documents to 1xbet security (2 screenshoots of my jeton wallet account with personal information and proof of the transfer of my jeton wallet account to 1xbet and my passport) but still no response despite having contacted them several times and at best I only receive an acciuse reception su 1xbet customer service from Bangladesh? while I sent my documents to the English security service of 1xbet... and when I ask the English customer service of 1xbet by email to help me because apparently security of 1xbet has not received my documents as the customer service confirmed to me from 1xbet by phone they tell me to contact security when it doesn't work when I contact security so they really take me for an idiot and so I tried to contact security with my other gmail email address (because maybe the email address of my outlook email service cannot reach security) it's the same thing no security response from 1xbet... except an acknowledgment of receipt from 1xbet customer service from Bangladesh... here is the proof of my passport documents and 2screenshoots of my token wallet account and the proof that I contacted security of 1xbet and the English customer service of 1xbet which does nothing to help me thank you for forcing them to pay my winnings and stop trying to scam me please thank you very much best regards
Desired outcome: my account number 1xbet [protected] email [protected]@outlook.frI would like 1xbet pay my winnings thank you to force them to pay my winnings please best regards
This complaint has been resolved automatically due to user's inactivity.