1xBet review: My account verification process take 2 years but not completed yet

Dear Every one,

My 1xbet account id is [protected]

I use 1xbet more than 2 years. I found its service is nice so I created my account. Made a deposit of 90000 tk and win some money. I try to withdraw from my account but I can't withdraw as security Department asked for my documents. Its all right, so i gave them my National identity card. And then security Department asked a selfie with my NID card and their email. I did it also. After some time they asked some questions about my account. I accurately answer them.

Then they send email that I have to wait some time as my data is currently Being verified. So i waited.

After 1 day security Department emailed me to log in via pc and follow the instructions on the website. I did those everything and follow what they asked from me in the website.

They take my deposite information, my device information, NID card picture, Hand written code with my picture etc. Lastly they asked for video conference verification, i also successfuly passed it.

Now after login in my account its show me that " You passed the video conference verification process, you will be notify in your email address.

But nothing happened or get any email from security Department about progress of my account problem solution.

Its take 2 years almost that my account is unable to use or withdraw my funds.

I read the verification process terms and conditions that highest verification process will take less than 2 months.

Now what should i do now?

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