I am writing to seek urgent assistance regarding recent financial transactions on my 1xBet account. I have also sent this email to the following contact addresses of 1xBet: [protected]@1xbet-team.com, [protected]@1xbet-team.com, and public.[protected]@1xpartner.com. Despite my attempts to address the problem, I have not received any response or resolution from either the 1xBet Support Team or the provided contact emails. I kindly request your intervention to resolve this matter as soon as possible.
Transaction Details:
1- Date: 29/8/2023, Time: 10:33
Amount: 1000
Sender Account: [protected]@instapay.com
Recipient Account: [protected]
2- Date: 28/8/2023, Time: 12:29
Amount: 501
Sender Account: [protected]@instapay.com
Recipient Account: [protected]
3- Date: 27/8/2023, Time: 11:46
Amount: 1500
Sender Account: [protected]@instapay.com
Recipient Account: [protected]
4- Date: 26/8/2023, Time: 11:50
Amount: 1500
Sender Account: [protected]@instapay.com
Recipient Account: [protected]
5- Date: 26/8/2023, Time: 7:33
Amount: 500
Sender Account: [protected]@instapay.com
Recipient Account: [protected]
6- Date: 26/8/2023, Time: 12:07
Amount: 1000
Sender Account: [protected]@instapay.com
Recipient Account: [protected]@instapay.com
I kindly ask for the following:
An immediate investigation into the transactions to identify the issue.
A prompt response explaining the cause of the problem and the proposed solution.
Appropriate compensation for the financial loss and frustration I have experienced.
Your attention to this matter is greatly appreciated. I have attached screenshots of the transactions for your reference.
Thank you for your assistance.
Sincerely,
Abdeen
1xBet ID: [protected]
Email : ahmed.[protected]@gmail.com
Desired outcome: Please ensure I receive a swift response from 1xBet regarding recent financial issues. Steps: Understand, investigate, explain, compensate, confirm resolution. Your prompt help is appreciated.
I didn’t receive my transaction deposits yet, they inform me by mail they redirect one case only i need my money back .