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7-Eleven Complaints 908

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5:10 am EDT
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7-Eleven bad service

The 7-11 is located at Pasir Ris st.71 blk 776. First thing first, this is not the first time. The 7-11 has a really bad service, they are lack of experience, they dont restock their product regularly causing most of it to be expired already & also 7-11 is known for it's 24 hour service it is very INCONVENIENT that a very specific worker is always seen slacking with his friends at the table located at the void deck. Therefore, locking down the store and causing inconvinience to customers. This incident has happened for more than three times already.

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2:31 am EDT
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I want to report at incident happen with me at work. I am working in seven eleven from last five months. One of my co-worker name Sukhwinder Singh being very disrespectful towards me and bullying me as well. Today sukhwinder crossed his limits, Sukhwinder used verbal abuse against me and he was physically aggressive against me. I started my shift at 3.00 pm...

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11:06 pm EDT
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7-Eleven rude worker

Dear sir/ madam,

I want to raise complaint of staff believer one of 7 eleven (37 mountclair selden)

16299 355 boyle road, selden, ny, [protected] boyle rd nr hemlock st

This employ is very rude and aggressive.. Very insinuative... Very aggressive body language towards me. I was really scare and ask him why u do with your customer like this believer his name is usman (Mani) and time 10pm (21 july 2014).

I felt very bad and I was so nervous frighten. I ask for manager to file my complaint but I was told manger is not available at this time.

You can contact me via phone or email.

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this morning i talk to Manager and he said he will look into the matter. thanks to him my complain is resolve now, co worker need to be nice to customer .

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MkStItCh
West Seneca, US
Jul 22, 2014 7:36 am EDT

What did he do that seemed so bad? AND what did you do to cause it?

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12:56 pm EDT
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I'm a customer at the store and 7-11 is giving away free items in the store daily and another customer asks the associate steve at the store on 56th and whiteway i called the store to speak to the manager about the situation however he stated that the associate was right for telling the customer to leave but I really beleive the associate was racist for...

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11:54 am EDT
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7-Eleven bad attitude

My wife went in to buy me two pack cigarettes an employee named ty said it was $9.00 she ask for the discount then he said the total is $10.25 she then “said don’t you have to sell it to me for $9.00 “ “he said in a very rude way “I don’t have to sell you anything” she then ask to see the manager because of his attitude, “he said ty is the manager” “she asked who is ty” he said in a very smug way “I am”. After a few unkind words by my wife, she left the store and proceeded to tell me they would not sell her cigarettes. I went into the store and waited in line, I asked ty why he would not sell me wife cigarettes he said in a very matter of fact way “because I don’t have to sell to anyone I don’t want to” I said ok so are you going to sell me cigarettes, “he said No” I ask why he again said “because I don’t have to sell to anyone I don’t want to” I ask who is the manager he again said “I am” in a very smug way ” by this time another employee started helping customers I ask him if he would sell me cigarettes he said yes I ask him who the manager was and he told me. I proceeded to tell the employee that ty was rude and that he did know what he was doing and that he either under charged me or over charged a few times before. Ty then proceeded to tell me that he did not need to stand here and listen to this and started to yell loud in front of me and customers, I took it for a while then started yelling back at him, the other employee did tell ty to stop then I left the store. This is the most disrespectful and rude employee that I have every encountered in the 30 years I have lived in Newport. In that 30 years I have shopped at that store almost daily spending on an avg of 10.00 to 15.00 dollars a day along with shopping at other 7-11 stores. I not sure who train this new employee but with this one it did not work! For me to be yelled at by an employee and refused service at a 7-11 that I have shopped at for 30 years is bad business and for that reason as long as this Employee is working for 7-11 I will not set another foot inside a 7-11. / PS. I did send this to 7-11 corporate, with no response back.

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truth is mine
US
Jun 16, 2014 4:22 am EDT

first, yes they can refuse you service, period.
secondly, why does your wife believe she is entitled to a discount?

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10:35 pm EST
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The cashier Lisa is discourteous and insolent. Since she began working there she has accused me of stealing for absolutely no reason whatsoever. She automatically assumed that I was a suspect simply for walking into the store like every other customer does. I am an honor student in college and have a great deal of integrity, but for some reason thi...

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4:30 pm EST
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7-Eleven slip and crash to the pavement on ice

On the morning of 12/26/2013 about 7:50 am i went to 7-11 on Independence ave and Benton BLVD. as I walked to my car I slipped on a sheet of ICE that should have been treated rite at the gas pump. I hit my head on the concrete and fractured my elbows. the attendent stated that she could not make a incident report on my falling. I dont understand why she couldn't make a report, I also feel that the area should have been treated being that this is a 24hour convient store. As a result I have had Migrains all day and severe pain at the elbows especially the left side. My Name LaCreshia Strain PHONE- [protected]/[protected]

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michele bartee
Pittsburg, US
Mar 20, 2014 11:01 am EDT
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won't accept ebt cash card. They said they stop taking that. Theres no sign saying that. The empolyees are rude always on cell phones talking to them plus helping the customers. Cell phones use only be use on lunch and breaks/

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blame the parents here
dfd, CA
Jan 07, 2014 1:08 pm EST

I notice that as well bellamie, and they have the nerve to tell Foxygrandma to grow up and stop trolling.

Anyways as for the OP, why is your being careless their fault?

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blame the parents here
dfd, CA
Jan 07, 2014 1:07 pm EST

"I hit my head on the concrete and fractured my elbows"

This could be the reason you misspelled "right" wrong, You hit your head too hard.

Well at least you are not trying to sue for walking carelessly like another user is.

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blame the parents here
dfd, CA
Jan 07, 2014 1:04 pm EST

As I said in your other review B. P State inspector, it seems like you are the one that needs to grow up. Seriously stalking her from post to post. Posting comments that have nothing to do about the topic all because she told that you were wrong in your complaint. You made a complaint making claims against TGI Fridays without backing it up with proof. You were called out on it. That is not trolling, that is calling you out on making claims without proof. However your following her from post to post, posting things that have nothing to do with the complaint, and bashing her because she disagreed with your review is trolling.

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B.P State Inspector
Gaithersburg, US
Jan 03, 2014 3:59 pm EST

Prime example of "FOXYGRANDMA" trolling a PUBLIC complaint board user. If you want to be a judge so bad then get off your ### and do it, stop trying to find your pathetic satisfaction in replying to peoples complaints like its YOUR problem, because it's NOT. These are problems between the specific user making the complaint and the target of the complaint. Its hard to tell a lady of 73 years old to grow up, but you in fact need to grow up and understand the world does not resolve around the pathetic statements you make on a daily basis. You give American law enforcement a bad name.
learn to mind your own business FOXYGRANDMA.

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2:56 pm EDT
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7-Eleven broken seal on gas pump

The seal in the gas pumps on evey pump in this station are broken. These seals are meant to be in place for protection on the consumer

Please provide any information available to forward this complaint to the right people

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2:03 am EST
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I've been to this poor excuse of an establishment with my college buddy and I and have only received the worst possible service imaginable. The both male and female owners, inbreed Indian [censored]es, have refused to give me my change back on every occasion that I have been there. The male's name is Hary, yes with one 'r', is the biggest poor excuse of a...

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7:05 am EDT
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7-Eleven employee rudeness over store closing

I am a disabeled woman. I live very close to this 7-11... Alot of times this is the only place I can get to for food. I went in this morning, 10.23.12 830am broadway store... I go in today, to find the shelves more empty than full.. I asked why.. I was told very rudely by nikki, we dont like the neighborhood... We're closing the store. Why can you not have security in there? I have worked for a security company in the past, and they would be happy to cover this store. Closing isnt the answer. It ruins the rest of the neighborhood... Taking a necessary resource away from people that need it. After that discussion... I paid for my items, and wasnt even offered a bag. (I had 9 items and I dont drive anymore) I was told tough #.. We dont have any, by this same person. I then got a bakery bag... It broke on the walk home. I lost the 3.00 cup of coffee I treated myself too. How is this world supposed to get any better when the only stores available to some ppl are closing? Closing this store isnt the answer... But... Finding ppl that really need/want to work is. This was unecessary behaviour on the employees part. Her manager backed her up in her foul attitude. Unacceptable. But this store is necessary to this neighbourhood.

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someone101
tustin, US
Oct 30, 2012 9:36 pm EDT

Hello,
First, i manage a 7-11. I am sorry for the way you were treated. Im sure the employee's were upset about losing thier jobs.
Still they should have given great service to you. We had a store that lost money for 20 years before it was forced to close down not far from my store- it happens. As far as a bad area - if the store managment is strict and takes and active roll in thier store
such as not allowing loitering, panhandeling, and keeping a clean store stocked with fresh IN CODE foods, keeping cash to a min at night they wont have a lot of problems. And always give a greating and a smile :) I offer the best deals in town - maby I make a little less on a sale BUT my cust retru more often so my store makes more in the long run. Also we do have fresh salads and many
healthy food items to offer. Ask your cust what they want and stock those items. and as always hope you have a great day :)

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10:58 am EDT
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7-Eleven rude behaviour

When customer came she never smile.. She even sitted and talked on the phone often.. This is a company phone.. I thought that you cant use your company phone unless nessecery.. And she even asked the customer to put the ezlink by the customer himself and after she (Employee) done with the transaction she (Employee) asked the costomer to took the ezlink by himself... Is this how you treat your customers? I once work in a 7-11 before.. But I never once treat my customers like that.. I use to smile and say thank you but she (Employee) never once say that to me or smile at me. And once I buy a lighter at this store, and she ask if i'm 18.. Why do you need my ic for buying a lighter? 7-11 next time before you employ someone.. Please make sure that she/he been trained properly... Thank you.. :)

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blame the parents here
dfd, CA
Jan 07, 2014 1:21 pm EST

Since you are under 18, they cannot sell you the lighter, fire is a very dangerous thing therefore they cannot sell lighters to minors such as yourself.

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blame the parents here
dfd, CA
Jan 07, 2014 1:19 pm EST

Seeing how you type, you are under 18 which is why she asked for your review. Come on now even the 13 year old British boy who posted on this site has better spelling and grammar than you.

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someone101
tustin, US
Oct 30, 2012 9:42 pm EDT

Just FYI
7-11 policy is You MUST have ID for every transaction that has tobbaco or tobbaco paraphernalia aka Lighters, matches, pipes, ect
and must check if you appear under 30. Most employess dont check but risk getting fired if they get caught.

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11:56 am EDT
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While purchasing items using the debit machine at 7-11, I thought the credit/debit card in front of the debit machine was a part of the advertisement that it was on. I loudly said that and more to my grandson as I picked it up to look at it. I was not even sure that it was really a credit/debit card & I wanted to read the name. The clerk who never noticed...

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10:47 am EDT
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7-Eleven lottery/rudeness

On 09/29/2012 around 11:25a.m i purchased 2 lottery tickets.i notice after i got home i had #123 & # 125 so where was# 124 which would've been my ticket. i calls the manager to complain glenda (cashier), .was in the background yelling i needed to go to gambling anoymous saying all kind of rude disrespectful things and wat's so bad the manger was standing by her while i was complaining they made me feel real bad because i complained or that i was in the wrong.I good to the store to purchase items not to be treated as if i was the one stealing.I called back to get information on how to file a complaint the manager refused to give it to me(ex.lottery retailer license# phone numbers to corp.hung up in my face. i call back they would not answer.On 10/01/2012 i went in 7-11 around 10:25a.m with my tickets the manager seen them she would check it out ok i would like for someone else to do it because if she let her employees treat customers that way.This would be the second time that store#57110 has had issues with the lottery ok when this resolved and 124 was a winner then that should be my winnings.I bought 2 tickets, the 1st was 123 wheres 124 125 shouldn't have ever been in my possession pull the tape for 09/29/2012 at 11:25a.m

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someone101
tustin, US
Oct 30, 2012 9:48 pm EDT

Humm, well they should have given you the Phone #

what prob happened as has happend in my store alot is a cust asked for the same ticket mabey 2 or 3 and then changed thier
mind or did not have the money. The clerk then has to stick the lose tickes back and they may not get reissued in order.
They dont have any way of knowing which ones are the winners so im sure they were not trying to cheat you.

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8:59 pm EDT
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7-Eleven Employee

well I don't know if it was because I'm white maybe. anyway I was in line and when I first got to the store there were at least six maybe seven people ahead of me finally I was next in line when a Latina woman walked in and stood behind me by then it was my turn.I couldn't believe it he took her right there in front of me .I thought that was very rude also he was either middle eastern or Latino as well .I'm not sure that was the reason but truly I can't think of any other reason he would do that almost as if I wasn't even there at all. so I turned around and walked out and drove directly across the rd. to the circle K store . I just was shocked HOW THEY DO BUSINESS at this location I know I will never again be a customer of 7 eleven . this happened 6/11/2012 8:00-8:30am. please see to this man is corrected that is unacceptable behavior under all circumstances thank you much.

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aaaaash
PH
Aug 04, 2012 10:22 pm EDT

the girl clerk in 7eleven bauang did not give my change august 2 2012,

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lawrence davis
englewood, US
Jul 18, 2012 3:31 pm EDT

yesmy name is lawernce davis i live in englewood co, righg on broadway and stainford a lady name sande got mad on july forteth 2012 she call the police on me the police on like really. will i do nothing wrong to this womman to tell me that i can't come in olny wwhen other empyoles or there officer r.greengave me the papers

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10:39 am EDT
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7-Eleven Insecure ugly male employee insults female customer to feel better about himself

this is a complaint about an idiotic employee at 7-11 near alafaya mcculloch rd in orlando ... im sick of insecure disgusting males out there who feel the dire need to insult pretty women just to make their pathetic selves feel better...why are males in this society such insecure pieces of ### who do this to attractive women? If you loser men see a pretty girl...you feel it the need to belittle her instantly so you can feel superior to her? really SAD and bizarre. I went to this 7-11 june 9th later at night. I was 2nd in line and there was a tall brown haired loser working at the cash register. He began looking at me strangely so I thought...ok theres another one...INSECURE male and i bet he's going to insult me in some form... first he said "how are you doing" in a sort of derogatory way like I was a child...then he gave me a weird look as if something was wrong with me-- then he looked at my shirt and made a motion with his hand on his shirt...like something was there and said "youuu have ... something" as if... i had something bad there... it wasnt even my turn to be rung up! this low life geek was helping another customer and decides to jump in and INSULT me while he was helping someone else! he just couldn't wait! I looked down at my shirt and noticed a few minor water stains... really? so every customer who walks into 7-11 you want to point out if they have a ketchup mustard stain or a small WATER stain on their shirt? REALLY? FUKING LOSER?! then as I knew what the creep was doing.. i just shrugged...like wtf? then he gave me a look like "oh ermmm SHRUG" himself...like "oh you dont care about that"? basically without doing a whole lot trying to demean insult me and act as if my reaction to hsi total stupidity was strange... really i awnted to say to this pitiful ###...hey ### loser...you want to point out 'water stains' on my shirt like im a stupid child... just because im coming in to buy something from a 7-11 you stupid nutbag? REALLY? but this is what the male species has devolved to-- insecure bags of trash who upon seeing a pretty female will just belittle her immediately because these low lifes feel "she's too good for them." I wasnt intending to get into the psychological rantings during this complaint but i wanted to bring it forward because as a pretty female i am very SICK and DISGSUTED of males treating me this way... but I will say that if you go to 7-11 be forewarned that some ### low life species of trash worker idiot male there might point out that your hair isnt perfectly in place or attempt ot find some flaw in you derogatorily in order to put you down and make his ugly pathetic pitiful self feel better. At this one particularly some idiot will derogatorily attempt to point out a few water stains on your shirt...as some kind of a big deal...and try to make you feel stupid for it... i wanted to point at his head and say "oh...that...is that thing on your neck"? its hideous and gross... get a clue you ### males out there who are like this to women esp this gimp working at that place...you can't try to bring people down in order to feel better about yourself and esp not CUSTOMERS JUST COMING INTO SHOP AT A STORE IDIOTS! if you cant handle being in the presence of an attractive girl without having to insult the [censored] out of her- then i suggest not being in an environment wher you have to deal with all kinds of people you incompetent idiots or just shut your ugly mouths!

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4:55 am EDT

7-Eleven 7-11 forces customers to listen to tv commercials in store

I hate being forced to listen to TV commericals while inside a 7-11 store and getting my coffee. I am a regular customer 6-7 days a week and spend $4.00 every day on coffee, donut, & newspaper. Almost every day I get to hear the same stupid commericals about 7-11 blaring very loudly over the coffee area. It is very annoying and hard to have a conversation with anyone standing right next to me. It is so bad, you cannot even hear yourself think. If this continues, I'm going to take my business elsewhere!If you would also like to complain about this, call 7-11 at [protected].

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estella benavidez
san jose, US
Jun 21, 2014 1:17 pm EDT
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sinces ive lived in this area on branham and pearl ave ive never had any problems until the owner or franchize owner is been there he not a good exsample of being boss
man becauses he never a happy person always angry and bitter .he has a employee name tempo harable custmer services person who doesnt now how to be pleasant in knowing custmer services he sucks treats people like ### will never enter there again and i think it needs to improved alot better .take care and if u have to hire someone make shore they really now custmer services its sad that someone has a busness but doesnt now how to keep people happy not empressess with ther services

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Joe Don Baker
US
Oct 07, 2013 6:29 pm EDT

International complaints: www.corp.7-eleven.com/AboutUs/InternationalLicensing/ProfileCanada/tabid/116/Default.aspx

We Want to Hear from You
Our team is available and ready to listen to your question or comment. Want to buy a 7-Eleven® franchise? Do you have a comment or complaint? Want to shop with or sell to us? Here's How:

Corporate Headquarters/Store Support Center:
7-Eleven, Inc.
One Arts Plaza
1722 Routh St., Suite 1000
Dallas, TX 75201
Main Phone Number: [protected]
(Please use department addresses below for sending large mailings or boxes.)

Guest Comments, Feedback, Suggestions:
Guest feedback is important to 7-Eleven, and we can only improve by listening to our guests. Your feedback assists us in providing you with the "Guest Experience" you deserve when you visit a 7-Eleven store. Our Guest Relations representatives are available 24 hours a day, 7 days a week and online by way of routing your Guest Comments Form with your questions or comments to the appropriate department. A 7-Eleven representative will contact you in a timely manner.

For comments, suggestions or complaints about a specific 7-Eleven store, its personnel, products or services, complete the Store-Specific Guest Comments Form.
For comments, suggestions or a complaint in general, rather than about a specific 7-Eleven store, complete the Non-Store-Specific Guest Comments Form.

7-Eleven, Inc.
Guest Relations
P.O. Box 711
Dallas, TX [protected]
Phone: [protected]

Please review the following list of department options to reach a contact to best serve you.

Franchise Opportunities:
Entrepreneurs, business owners and other interested retail operators can learn about 7-Eleven franchise opportunities or inquire about converting a business to a 7-Eleven store by clicking on Franchising at the top of the page. For more information on our domestic licensees, please go to Domestic Licensing under About Us.

7-Eleven, Inc.
Franchise Department
P.O. Box 711
Dallas, TX [protected]
Phone: [protected]
Email: Franchise.Department@7-11.com

Human Resources/Careers
To apply for a position with 7-Eleven, please visit the Careers section. Once an employment application has been submitted online, a 7-Eleven recruiter will review it and respond if there is a match. Due to the high volume of employment applications received, we are unable to respond to every applicant. All other inquiries may be submitted to the contact information provided below.

7-Eleven, Inc.
Human Resources Department
P.O. Box 711
Dallas, TX [protected]
Please visit the Careers section for more information.

Employee W-2 Forms:
For W-2 inquiries, please call [protected] or go to the 7-Eleven Paperless Employee website for more information. For employee electronic paystubs, information is available on the Money Network Pay Stub Portal for past or present employees from November 2009 forward.

Advertising, Promotions & Marketing:
All who inquire about marketing, advertising, promotion and sponsorship opportunities or requests need to visit the New Vendor/Supplier Application or click on the Doing Business with 7-Eleven link on the upper-left column on this page.

Filming at 7-Eleven
Film, documentary or non-news TV show producers can inquire about non-news filming/videotaping at a 7-Eleven store by contacting:

Email: Filming@7-11.com

Please include the following when e-mailing above: Contact name, e-mail address, phone number, description of project/film, store location and, time-frame for filming.

Community Relations/Charitable Giving:
At 7-Eleven, we are committed to supporting the needs of our local communities we serve. For more information, go to the In the Community section at the top of the page to learn more about our programs and how we give. Inquiries may be sent to the address below. Due to the high volume of proposals we receive, we are unable to support all the inquiries or requests submitted and will only respond if we have the ability to participate or interest in learning more.

7-Eleven, Inc.
Community Relations Department
P.O. Box 711
Dallas, TX [protected]

Merchandising:
For information regarding merchandising opportunities within a 7-Eleven store, please visit the New Vendor/Supplier Application.

7-Eleven, Inc.
Merchandising Department
P.O. Box 711
Dallas, TX [protected]

News Media Inquiries:
This e-mail address is for news reporters, writers, news producers and editors who want information about 7-Eleven, Inc., its products, services, policies or its stores. Please include your subject matter, deadline and contact information. Those who are not members of the news media should select another option for contacting the company, or call 7-Eleven, Inc.'s Guest Relations toll-free number, [protected].

7-Eleven, Inc.
Public Relations Department
P.O. Box 711
Dallas, TX [protected]
After Hours Phone: [protected]
Email: Newsmediainquiry@7-11.com

Real Estate:
Brokers, agents and other interested retail operators can go to Real Estate at the top of the page regarding selling, leasing or purchasing property from 7-Eleven, Inc.
7-Eleven, Inc.
Real Estate Department
P.O. Box 711
Dallas, TX [protected]
Phone: [protected]
Email: RealEstate.Department@7-11.com

Construction and Facilities:
Maintenance Activities at 7-Eleven Stores are managed by FM Facility Maintenance. Contractors and Suppliers wishing to be considered for maintenance assignments at 7-Eleven Stores should submit an application to FM Facility Maintenance:

Visit www.fmFacilityMaintenance.com
Click the “Vendors” tab
Select the link to "Partner with Success – Apply Today”
Click the “Let’s get started” button

Construction Activities at 7-Eleven Stores are managed by Lend Lease. Contractors and Suppliers wishing to be considered for construction assignments at 7-Eleven Stores should contact Lend Lease for further information:

Send e-mail to 7ElevenContractors@LendLease.com
For store-related comments regarding facilities or maintenance, complete the Store-Specific Guest Comments Form.

7-Eleven, Inc.
Construction & Facilities Department
P.O. Box 711
Dallas, TX [protected]
Phone: 1.800.255.0711
Email: Construction.Department@7-11.com

International:
For questions or inquiries related to franchising or licensing a 7-Eleven store internationally, please contact us using the information below or go to International Licensing under About Us for more about what we currently offer.

7-Eleven, Inc.
International Department
P.O. Box 711
Dallas, TX [protected]
Phone: [protected]
Email: International.Inquiry@7-11.com

7-Eleven Canada, Inc.:
7-Eleven, Inc.
Suite 2400
13450 102nd Ave
Surrey BC Canada
V3T 0C3
Phone: [protected]
7-Eleven Canada on the Web

7-Eleven in Hawaii:
For comments, inquiries or complaints pertaining to 7-Eleven stores in Hawaii, please go to the 7-Eleven Hawaii website or contact:

7-Eleven Hawaii Headquarters
1755 Nuuanu Avenue, 2nd Floor
Honolulu, HI 96817
Phone: [protected]
Email: info@7elevenhawaii.com

7-Eleven in Oklahoma City:
For comments, inquiries or complaints pertaining to 7-Eleven stores in Oklahoma City, please note that this company is not affiliated with 7-Eleven, Inc.

7-Eleven Stores
2021 S. MacArthur Blvd.
Oklahoma City, OK 73128
Phone: [protected]

ComplaintsBoard
J
7:01 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On Wednesday March 27 2012 i tried to call out for the following day shift for Thursday 28 2012 because my stepfather was on life support in the hospital. i textLutes and told him that i could not make it in that does he need me to find someone to cover my shift. then Lutes text me if i didn't not come in then i would be in end of it and that i need to...

Read full review of 7-Eleven
ComplaintsBoard
C
6:46 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On or about 21:05 hrs todat 3.19.12 at the above store I wanted to buy Pepsi 2 Litir bottle. It had a discount coupon by the manufacturer attached on it. The cashier an old asian lady took of all the the coupons of the Pepsi bottles and said she will not accept it because she will not make money. She will not reason and was set in her ways and spoke in a...

Read full review of 7-Eleven and 3 comments
ComplaintsBoard
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8:06 am EST
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

One of the male employees continuously kept asking my girlfriend for her name and number when she was trying to buy a bit bite hot dog. Even after she paid he would not leave her alone. I came in the store and made sure he realized his mistake would not go unnoticed. I hope 7-Eleven has enough integrity to not employ sexist pig employees like the man tonight.

Read full review of 7-Eleven and 2 comments
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12:51 am EST
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This review was chosen algorithmically as the most valued customer feedback.

7-eleven on reno and eastern I am a past employee of this company, I have seen alot go on, its a job not alot of people enjoy. I had work 2 yrs, at this location, so I knew alot of regular customers, I was well known for my service you can only hear good things about me.( Nicki). Well I like to warn people about the managers' service, (roxanne, long hair...

Read full review of 7-Eleven and 11 comments

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About 7-Eleven

Screenshot 7-Eleven
7-Eleven is a multinational convenience store chain offering a variety of products including snacks, beverages, groceries, and ready-to-eat meals. They also provide services such as ATMs, fuel, and often sell lottery tickets. Open 24/7, they cater to customers seeking quick purchase options day or night.
How to file a complaint about 7-Eleven?

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1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.

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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with 7-Eleven in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with 7-Eleven. Mention key areas, transactions, nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

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- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

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Ensure to follow these steps carefully to effectively file a complaint with 7-Eleven on ComplaintsBoard.com.

Overview of 7-Eleven complaint handling

7-Eleven reviews first appeared on Complaints Board on Sep 6, 2006. The latest review Store associate stated that she was the regional or district manager was posted on Oct 1, 2024. The latest complaint overcharged on item was resolved on Feb 22, 2017. 7-Eleven has an average consumer rating of 1 stars from 910 reviews. 7-Eleven has resolved 50 complaints.
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  1. 7-Eleven Contacts

  2. 7-Eleven phone numbers
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    Canada
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    Customer Relations
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    Oklahoma City
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    Texas & New Mexico
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    Park City, Utah
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    Hawaii
    More phone numbers
  3. 7-Eleven emails
  4. 7-Eleven address
    3200 Hackberry Road, Irving, Texas, TX75063, United States
  5. 7-Eleven social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 02, 2024

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