AAMCO Transmissions’s earns a 2.1-star rating from 225 reviews, showing that the majority of vehicle owners are somewhat dissatisfied with service.
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Car haven’t been fixed for 65 days
I went to the AAMCO in Colorado Springs, Co with transmission problems with my Mitsubishi Outlander Sport. I was told I needed a new transmission, but they couldn’t find a new or used because of the auto parts shortages due to COVID. Ever time I called to check on my car was not being worked on they said they were short staffed. I got the part numbers needed to rebuild my transmission I started searching myself and have friends search. My friend found one of the parts I was told I needed to buy for $640. AAMCO finally found the other two parts but Now the price is higher than the $4700 I was quoted. Plus I’m paying the $640 for the part I found. I think this wrong I shouldn’t be up charge and have pay out of pocket for parts after waiting two months for my car to be fixed.
Desired outcome: I think I should be offered a discount for waiting now 65 days for parts to be ordered. I will have to wait even longer for my car to be fixed waiting for all the parts to come in.
Transmission replaced??? Then cv axle (grease, everywhere), etc...
Complaint about AAMCO Transmission
I dropped my car off to AAMCO on Broad River Rd on about May 27th. I paid $1000 down by credit card. Mr. Chad stated that he was going to order my transmission and that it would arrive by Friday, June 3rd. to my recollection. I believe that it arrived on Monday June the 13th, 2022. Payment was made on June 8th 2022 of $2890 that was financed. Of course Mr Chad said you can pay it off in 90 days I already told him about my dire straits situation, but some people will say anything for a dollar. I paid the remainder on Thursday June the 9th. I began to pay on it because I was struggling financially and I did not want the car to be fixed and then I had to struggle to find the money. I thought I was going to get the car on Friday, June 10th, but I did not get it until Monday June 13th. The vehicle drove good the first day and then it was driving strangely again and got worse as the days went by but I thought that it was my imagination and took it back to get my air conditioner fixed. When I picked up my car from the AC service, I saw oil or grease around my driver wheel, and I thought it was just the mechanic may have placed the wheel in the greasy spot and he was too busy to clean it up. As the days went by, the grease got worse coming out of the wheel area, and I thought it was the brake fluid. I realized that it was not that and I had no idea that I was traveling in a time bomb. On Saturday July 23rd I drove a white rich family from the airport to Covington GA. I had no idea what danger we were all in. I went to Chad at AAMCO on Monday, July 25th, and he wanted to work on my vehicle, but I did not trust him since I spent all that money. The reality of the great danger that I was in and the people who rode with me did not hit me until I drove my car on Wed., June 27th to Augusta GA to visit my mother-in-law and father-in-law at their home since my mother-in-law had a medical procedure. My father-in-law came out to greet me and saw the grease on my wheel and told me that may be my bearings and or CV axle may be a problem. I realized that I was driving in time bomb. I became angry we went to a reliable company at Augusta GA and the mechanics saw the wheel and immediately said he thought it was the CV Axle. The admin staff in Augusta GA at mechanical shop Firestone ordered the CV axle complete assembly to arrive the next day which would be Thursday July 28th so that I can get back home with my family and also help my fellow veterans. Of course I had to pay the money for that as well. But on that Wednesday July the 27th I contacted Mr Chad at AAMCO and left a message and told him what happened. He never called to check on me which infuriated me since he always says to call if something happens. I went by his office on the 28th, Thursday and said some Christian and legal words to Mr Chad about my treatment brought on by him which was very unprofessional and unchristian and inhumane. I asked him for us to try to resolve it but that was to no avail. I also record the conversation. So this is how a Black Gulf War Veteran Lieutenant gets treated in South Carolina… This business should be shut down immediately. I left him a message about giving me the receipt with the serial number for the Transmission to me by Monday. I doubt he will comply and only God and the legal system will deal with him. How many other people has he and his staff done the same thing to other Black people, etc…?
Desired outcome: 10 times the amount of what was charged for the replacement of my Transmission and reimbursement for my CV Axle that had to be fixed out of town. I have pictures... Videos... Etc...
Service repiar
I had came into corpus christi texas location and got a water pump. I had gotten a call that it was ready i picked up and stopped to put in gas and noticed tapping coming from engine I opened hood and also seen when i place in reverse my engine block jumps from reverse to start . I took back in and they knew something wasnt right on there end manager Daniel made a face like uhh ohhh as he knew what was wrong. I got another call that car was ready and did inspection to see if was done the tapping was a tensioner pully that they must have damaged while replacing because they payed on part and labor i just payed belt . But my engine was still jumping and when told the manager Daniel started being rude saying that was old part guna do that i never had my engine jump like that before and he gave me proof that they had to mess with the right engine mountso they must have damaged or something wasnt put back right i will be takig to another mechanic and whatever he says is wrong i may be filling suite if dont recieve any help. Debra christy [protected]
Desired outcome: either fix whats wrong or refund
Free Inspection cost $1000
On 8/3, I drove my 2012 Chevy Savana to AAmco located at 22886 Alexandro Blvd in Moreno Valley. I was told there was no charge to evaluate the transmission and give me a quote for repair.
At the end of the day, I was told the transmission was really bad and the cost estimate was $5,800 for a rebuilt transmission. When I said that was too much, The manager of the shop said he can rework the numbers and get back to me.
Later that day, he re-emailed a new quote for $4800. In the meantime I obtained several other quotes from the dealers and a local transmission place. The dealer was $5,800 total for a new transmission. AAmco then said they will match that price. I then found another place that quote me $4,900 for the same services.
The manager basically said that was not accurate even though I had it in writing from the other establishment. When I told him to that I was going somewhere else, he said they are charging me $1000 to pick up the car to re-assemble the vans transmission.
The manager said that charge applies only if they have to do the work to put back together. I told them to put the parts in the back of the van and I’ll
Have it towed. They said ok.
When I called to see if the van was ready for pickup, the manager said the owner will not release the van unless I pay $500. I told him no.
I have contacted AAmco corporate and plan to file a complaint with the BAR.
Desired outcome: Returned the car back in the condition they received it
Terrible service - Aamco Cream Ridge, NJ
I highly recommend the Cream Ridge Aamco if you don’t expect your car to be repaired in less than a year and until it‘s repaired you want to spend lots of money on public transportation, car rentals and rely on friends and neighbors for your transportation needs. Otherwise, GO ELSEWHERE. They greatly lack any professional responsibility or integrity.
After driving our car to the Cream Ridge Aamco for a “noisy engine,” it was over a year that we finally made arrangements to have our car transported to another shop for repairs since it was inoperable. That is correct, it was operable when we took it to them, but wasn’t when it was given back to us. During the interim that it was at Aamco, we heard many, many excuses why they couldn’t get it repaired from, “we can’t figure out the problem, we don’t have the part, we can’t find the part, we are short staffed, we’re sending it to another shop for repairs, we put in a replacement motor and it still doesn’t run, we’ve put in a second used motor and it doesn’t work either.” Usually, they would tell us the car would be operable the following Friday, yet when we called, it wasn’t repaired. In over a year we made 30 phone calls to check on the car’s status and they only called us two times to give us an update. Totally unprofessional over and over again. Finally, after a year of broken promises and them saying, “I’ve washed my hands of this car,” we made arrangements to have our car taken elsewhere. We were NEVER offered a “lender car,” reimbursed for our time and frustration or given a “fair market value” for our car. Correspondence with the Aamco headquarters never was productive. Aamco should be embarrassed and ashamed of this shop’s craftmanship and public relations with its customers. I HIGHLY RECOMMEND THAT YOU DO NOT TAKE YOUR VEHICLE TO THE CREAM RIDGE AAMCO.
Transmission failure 4x on their own warranty in 6 months-and still broke
AAMCO Olympia, WA, 98506
2728 Martin Way E
Our 2004 Chevy Silverado (50k miles) went in to get the transmission fixed in February (after a minor accident).
Since then, the truck has been towed back to AAMCO Olympia for their own warranty work at least 3 times (March 7, April 23, and now July 28). Please keep in mind that we have only had the truck in our possession for less than 15 days total since February.
On July 28, I paid $4224.11, picked it up at 8am, drove from Olympia to Tacoma and then from Tacoma to Gig Harbor and the transmission failed in a round-a-bout.
I contacted the shop and spoke with the representative. After discussing the issue, I was asked to tow the truck back (and pay for the tow since they do not cover towing, which is something I have already done several times). I asked what they do different now that they haven't done the last 6 months. He reassured me they would work with a national lead tech to troubleshoot (which he admits they have already done and this is nothing new).
I specifically asked for them to stop payment. I paid for a service that was never completed. I gave them 6 months and 4 attempts, so by the manager deciding not to stop payment was fraudulent and unethical. I would like to take that money and tow to a different AAMCO in the Tacoma area or a different transmission service center entirely and get the truck fixed.
The only solution they were willing to entertain is for me to pay for a tow truck to haul the Chevy back to them and they would start troubleshooting again.
This is not an option for me as they have had it for 6 months already and have "fixed it several times" to only have me pay for a tow back to them.
They do not provide any solutions.
Note: They were troubleshooting and replaced the cluster (thinking it was what was wrong) and it was not. While talking to a representative on the phone in June, it was revealed that replacing the cluster was only a guess before they request to the insurance company that they replace the computer in the truck. AAMCO never submitted this request of a new computer because they know it is their own techs that are not properly trained to rebuild a transmission. We specifically asked to get a new transmission installed since the rebuild process was not successful but they claim they are not able to get a new one due to chain supply issues.
I let them know that if I didn't hear back from them by COB 7/29/22 then I would file a former complaint, dispute the payment, and contact an attorney.
I have attached the notes they gave me when I paid. Interestingly, they only started taking notes in April (not February when they first received it to work on).
Desired outcome: Receive a refund of $4224.11
Transmission
Hello All, I drop my car off Aamco in Horsham on the week of May 3rd to get a transmission rebuild. I was charge 3,100 plus taxes which came up to 3,300 in change. I was told that they would have my car for about a week, this is where the issues started. I got my car back a few days later than what they said it would take, I drove my car about four hundred feet from the shop and had to bring it back so they could check it out once again, to make a long story short, they tried to fix my 5 times a total of 9 weeks and they still can't fix. I ask for my money and they kept trying to fix it, but couldn't accomplish that task. I even ask if they could keep the 1000 dollar that they charge be to open up my transmission and returned the rest which would have been about 2300. won't all of my money because that kept my car to long and they still did not fix it.
here is my number/ email address: [protected]@gmail.com. I hope that we can get resolved soon.
Desired outcome: To get my money back
Inferior parts (3) times pathetic workmanship, disgusting, nasty and filthy employees. And a store that was filthy inside and out.
I took my Nissian truck in for a tune up. They did it. I also had the vehicle towed in to have the shifter cable replaced in April. They replaced it, but not with dealer parts. The cable broke again in Dallas and left my family and I stranded. I limped the truck home, took it back to the dealer. They said they would fix it under warranty. They ordered...
Read full review of AAMCO Transmissionstransmission rebuilt
my transmission was rebuilt by aamco transmision in clearwater florida
201 S M.L.K. Jr Ave, Clearwater, FL 33756
I have a 2004 Vw beatle i as charged 3300.00 $ suposed; they rebuilt the transmission
when i got the car back it was running ok but the sppeedometer ewas not working
i took it back to them since it was still under warranty the car was driven less then 100miles , i was out of town at the time and the car was at my sons house
being stored ,when i got back i noticed the speedometer was not working,i took it back to them ,and left it there for a week an they said it was not a transmission problrem it was a behind the dashboard problem,i took it to 2 other mechanics to fix itthey both said its a problem in the transmission somone messed up th e sensor
it also was leaking oil from the cooler ,they said they fixed the leak ,but not the speedometer.
now i have an check engine light coming on saying there is cooler problem
the code says that
this shop keeps giving me all kinds of excuses and trying to avoid the warranty and not doing the job
my name is sarkis bartamian
ph [protected]
Wrong Diagnostics and unnecessary repairs and money involved
Left my 2013 Nissan for stalling and hesitations with check engine light and battery symbol. No diagnostic codes from the car. Checked with local mechanic. Next checked the car with dealer . No diagnostic code and dealer said CVT is the issue. Spent $150.Came to AAMCO ; AAMCO said they will go by their diagnostics and confirmed No diagnostic codes so far. CVT to be replaced is the recommendations. CVT replaced. Full money paid $4200. This has 18 months/miles warranty. Within 100 miles of driving we had original problem again. Got the car to back the AAMCO dealer and they checked and told they did not see /get any issue. No codes detected by them.Took the car and within a day or two we got the same "stalling/check engine and battery light. Dropped off the car and ask them to check. After 1 week I called them to see the status. They said I can come and pick it up. I noticed in their sheet code was p0014. They said it will go away after driving for a while. I had to do DMV inspection. Failed with p0014. I towed the vehicle. Solenoid went bad. Paid $200 to fix it. We still have ORIGINAL "stalling/engine light and battery light" problem. This will lock the vehicle during low mileage and stop signals. Even in idle we can see. But the dealer do not see it. Today the car has symbol p0011 with check engine symbol on always. I bought a obd2 connector and checked. I did not take the vehicle to any other dealer or mechanic. I am no longer taking the vehicle to AAMCO dealer as I see more error codes & looks like there are errors in their diagnostic ability.
I asked them to refund the money. They refused.
Desired outcome: Please refund $4400. you can put back my CVT
supposedly rebuild transmission
June 22 of 2016 I took my car to aamco for a transmission rebuild and instead of rebuilding it they swapped it out for a transmission that couldnt hold up to the performance that my car had from factory. My car which is a 1998 daytona pace car #751 of 1500 built. This car has the factory transmission CD 4T65E/MN7. Your receipt specifically states to rebuild your company did not rebuild it ,they replaced it with a far less quality transmission which I didnt even get 23000 miles out of it.it needs to be replaced. I have 3 industry trained mechanics that have agreed that the original transmission was removed and replaced with a far less quality transmission that is not robust enough nor manufactured to properly rub in my vehicle . Your company has not just misrepresented
themselves but have stolen my transmission.
Desired outcome: my desired outcome is for the proper numbered transmission be put back in it and an apology made .
Transmission Repair/replace
My son Dane Simpson took my 2013 Ford Escape to the Aamco located on Vine street in Kissimmee Florida on or about 4/10/2022 to have the transmission checked as we were informed by Pep Boys that the transmission needed repaired/replaced and that we should take it down to Aamco. We were advised at that time by Aamco staff that the transmission was bad as well as a few other items that needed addressed. We were also were advised that it would take about a week to get the car back and would cost between $3000 and $4000 dollars. we have contacted them EVERY week since the end of May requesting the written estimate (which we have now been informed is at a cost of $4,972.61) and an update on completion of the repairs. EVERY time we call we are told it will be completed tomorrow and that the estimate would be emailed. It has been over 45 days and we still have not received the estimate nor has the vehicle repairs been completed nor has car been returned.
Desired outcome: at this point a substantial discount on the repairs and the repairs be completed within 48 hours and car returned.
Lairs unsatisfactory service
Hi AAMCO customers service here at 6726 Frankford Ave, Philadelphia, PA 19135 is unsatisfactory first Receptionist is unprofessional she liar they tell you anything to get you off the phone and dismisses you when you call in for update and treat you like you criminal I left my car there for three weeks and at first parts didn’t come in I was told it be done...
Read full review of AAMCO Transmissionsparts never ordered for my car
hello, my name is Katrice Saunders and my car has been in the shop since January. In March I was sent a text that parts are ordered just waiting on one part. when i call the manager every week he tells me the part is on a truck and my car will be worked on the following day. last week i visit the shop and the mechanic called the manager and was told the transmission was on the way now today i go to the shop and the mechanic calls the manager and he tells him he didn't even order the part yet. I have paid them all the money due, and he still haven't ordered the parts. every time I call the manager he lies and say the part is coming that day. can someone please contact me at [protected]
Desired outcome: I'd appreciate if someone will order the parts so my vehicle can be fixed the mechanic is waiting on parts to complete the job
Rebuilt tranny for 2006 ford explorer, by trinity automotive service center, llc
Truck did not get reverse. Took in next day 2-18-22 to closest aamco near me. They call 3 days later ask for issue ect. All verbal over phone for services. Rebuild tranny, ask about differentials and transfer case to be looked at, wanted nothing leaking. They said about $170 each. Paid them $1200 for removal of tranny so they can tear it down and get idea...
Read full review of AAMCO TransmissionsMt transmission
I took my 1994 Honda civic to aamaco in 2020 for a new transmission. I'm disabled and it was my only transportation. I'm on a fixed income so it took me 5 months to pay 2200.00 for it. After a few months the car began acting up. It would hesitate when I got up to 45mph so I took it back. The manager at that time drove it with me and denied anything wrong when he knew it was wrong and basically blowed me off. I have a 2 year warranty. The car kept acting up in 3 gears. I took it back again the end of February 2022 and complained. I told the new manager that I would walk to the mall and leave the car for them to fix the problem. 3 hours later I came back and was given a price of 140 00 to fix the problem. My warranty was still valid. I said nothing and called my son and my son spoke them and told them to go ahead with the repair. The manager and mechanic came out and basically told me that he would not fix it because I would have to leave the car. I couldn't because I couldn't afford a cab all the way home and back again and they knew this. This is very unprofessional and wrong to do to me. I'm in Jacksonville N.C. and the aamaco place was off western blvd. I want my car fixed right and will continue to go higher in the chain of command if I have to to get this done right.
Desired outcome: I want my car fixed as I was told.
Transmission
I took my transmission to Gold Coast Automotive Inc DBA AAmco.
Now I took my 2015 Ford Focus to this dealer on 01/27/2022 to get serviced. I rented a car to get the kids to school and me to work I called a Gentleman named Rick and Jason to find out how the car was doing. My response was we are still checking into it they called me back and said it’s has to be serviced and how would I like to pay for it. I have used this Shop in the past with VERY BAD results I took my 2000 Ford Pickup truck to them and was not happy I used the AAmco credit card to pay for it and it cost me 2,500$ . I had to bring it back Twice and still it wasn’t right I had to get rid of it and get another truck. But back to my new problem. Rick called me and said my car was fixed so I took my rental back and picked up my car. I didn’t have it 48 hours before it started to do the same thing I took it in for. Jason said bring it back in which I did so I had to rent another car 1 week later Jason calls and says your car is ready to be picked up. I drove it 5 hours before it starts to do the same thing. So now it’s back in the shop as of 2/28 so I have been renting cars for almost 3 weeks now after I payed 2,568.00 on my AAmco credit card I already made a 300$ payment and still don’t have a car. My Name is James Dipasquale and my Repair order # is J151583 I pick up my car on 2/3/2022 and it’s still there. PLEASE HELP ME GET MY CAR FIXED or refund me my payment and Cancel me out. I will go to another transmission shop.
Desired outcome: To get my Car
Transmission installation
In March/April of 2021, I paid $6500 to have a new transmission placed in my 2017 Dodge Ram 3500 truck. This new transmission came with a 36 month/500k miles warranty. After several weeks of my truck being with Aamco, I picked up the vehicle - with the expectation that the work was performed right. I relied on Aamco to order the appropriate transmission and...
Read full review of AAMCO TransmissionsFluid leaks (transmission and engine), shocks, front differential, check engine light
12-30-2022 The truck was smelling with fluids (driving home and still leaking today (01-15-2022)}, shocks not working, front differential making noises. Why change oil pan gasket? (Did not ask for it). Should check front differential!!! The (ABS & TRACTION) Iights were NOT on when I left the truck, just the check engine light and air bag lights. Deeply...
Read full review of AAMCO TransmissionsScam
I recently sent you an email but did not send you my contact info. My name is Robert Bluitt
[protected]
email: [protected]@comcast.net
This the complaint against Aamoco/KLM Transmission in Vineland, NJ They are scammimg people. If you donot see my complaint please contact me. I just sent it.
Thank you
Desired outcome: total refund
AAMCO Transmissions Reviews 0
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AAMCO Transmissions emailscustomers@aamco.com100%Confidence score: 100%Support
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