Acai Berry review: Crooks 931

Got a sample product and paid postage- now being charged for no product, no orders, no contact. $88.62 showed up on credit card for no reason.

I received a trial product and have tried numerous times to call and cancel further shipments. All I have been able to get was a dead phone line. I do not want any more of this product and do not want it to appear on my charge account. My order # was 844982.

Thank you.

i have bought a bottle of this product and u have tried to call them and cancel my future orders, but i get no answers when i call.

I did not order these pills but I keep getting them in the mail. There email address goes straight to ?
Unable to cancel. No way to cancel that I could find.

CANCEL MY FREE TRIAL BY PHONE BUT I STILL BEEN CHARGE 87.13. CONFIRMATIOM #231587. IF IS CANCEL WHY I STILL BEEN CHARGE.

You have overcharged me twice. Please cancel all future products. I do not wish to receive any more...
#1122637 1/07/09

Ordered the free samples and paid for the shipping as stated on web site.

No where did it say that they would be sending more and charging my visa for more that I did not order! In trying to contact them some of the phone numbers were disconnected. Then when I did talk to someone that wasn't American they could not find my account. I have since called my bank and filed a fraud claim and canceled my visa. I suggest if you are in this same situation to do the same. Company's like this should be stopped. I bet they get a lot of poor people out there that are suckered in and don't know what to do.

email: kuteepi2000@yahoo.com
I have not authorized this company to debit my account twice for shipping fees. That's what they are doing.
Please help!

i ordered phentremine iv-xr and cannot cancel...www.mytrailsupport doesnt work and they dont take calls? does anyone know how i can cancel this? i suggest getting a visa gift card and order on that in the future..this is a rip off! they will charge your credit card full price and sometimes you never recieve product and theres nothing u can do except cancel yourcard for a new card and new number! makes me angry there website will not work correctly...

I have been trying to notify this company through the 2 toll free phone numbers that they provided.
[protected]; [protected] and both numbers are not working. I do not want to be charged for the item. It was supposed to be a trial then cancel item. But in trying to cancel there is no one to receive on their end, thus I anticipate them charging my account, which I think is deceiving and wrong.

I agreed to pay the shipping for one bottle of the acai berry superfood power. I just received two more bottles in the mail with out my permission. I want that bill taken off my credit card. I'm not a happy customer.

Today I called a [protected] number due to two charges on my visa for the amount of 87.13 each a total of $174.26. One amt. was charge to me on Jan. 05, 2008 and the other on Jan. 19, 2009. I was told I would be get a refund for this amount. I explained to Mr. whoever his name was I canceled my card number at the bank and the refund could not be credited back to my card because I canceled it due to thinking you people are nothing but out there trying to scam people. I asked him how could I get my refund and of course he did not know. He gave me this e-mail address and said you the refund department would have to decide on how I would receive my refund. Most likely I will never receive this refund, but it's for sure you people will never get a chance to take money from my account again. You can't credit my card because it don't exist anymore...now tell me how do you plan on giving back to me what you took.

Also this 14 day period that he said was on the terms and condition...the bottles that was sent came prior to your so call 14 day period which would not give you time to cancel before being charged again. I plan on making this known to the right authorities and will not stop until I receive answers from someone who really can do something about this.

I just hung up the phone from those crooks and I spoke to the supervisor who credited my account for nearly $200 but still claims she's charging me $80 for a product that I never received! I am in the process of disputing this with my credit card company. I just went online and found that Better Business Bureau's nationwide are warning people about this fraudulent company. They say thousands of people are complaining all over the country. Fight them!

i email you on about cancel my order an no one has contact me 1/24/09

I did a Trial product with this Company, I was not happy with the product and was going to cancel my future orders...before I could they "auto-fulled" my next order, I am having trouble getting a refund. Unable to communicate with the Billing Department. No one know how to contact them. Someone needs to shut this folks down.

This company advertises a free bottle of for only the price of s/h, but they send a large bottle before you get the sample and charge you $89.31 for the Acai Berry and then you get a bottle of colon cleanse for $1.99 and they actually charge you $78.84. I have called and all they will do is stop 'the subscription' which I did not ask for in the first place. You are suppose to have 30 days to cancel, but then they tell you on the phone it is 14 days. I will never buy from them and I hope that people check this site and others for the same problems before they buy. FREE is not always as it appears.

I called company to cancel order #1290217 on 1/28. Order was placed 1/23. I was advised that my order was cancelled I then received an email that my order was being processed. I don't want to continue. I want it cancelled.

Judy

Don't feel bad. The same thing happened to me, almost. I called on the 14th day to cancel my order. Went online and submitted all the hoops you have to go through to cancel. Two days later I receive an email that says "Shipment Confirmation". I open the email and it says they just shipped another two bottles for $86. I was pretty angry at this point. I called the 800 number, and I actually got somebody answering the phone, although extremely rude. I told her I canceled two days earlier. Her response was that I canceled on the 14th day and you have to cancel before the 14th day. Give me a break! I have called my bank to make sure they cannot withdraw from here on out. Still not right. Someone needs to make them stop!

I have not bought this product, but have done a cursory comparison of the websites below, which all push the Acai Berry BS. Please feel free to use these in complaints and I suggest you all go straight to the Federal Trade Commission.

http://tammy-weight-loss.com/index.php?a=AOL&sub=AS1WARNINGAOL2

http://www.karlasweightloss.com/?sub=yhcontr-dhlth-03

http://www.helensdiet.com/real/blog/secret.php?t202id=8792&t202kw=news1

http://mandysdietingblog.com/

http://www.aubreysdietblog.com/?sub=googcont-general-15

http://lisasdietingblog.com/

http://realeasydiets.com/aw/?t202id=95766&t202kw=AolTV:ROS

http://one-flat-stomach-rule.com/

http://megansdietingblog.com/

http://www.mariasdietblog.com/?sub=googcont-yh-m205

These are almost all identical websites with interchangable # of kids, # weight loss;
They all tried the trendy diets (South Beach, Atkins, etc);
They all saw Dr. Oz on either Oprah or Rachel Ray;
They all state "I'm just a ----" on their site;
They all lost 42, 45 or 47 lbs.
Several have identical photos;
Several have the exact same layout.

There were two others that have since been yanked: Sarah Presley's and Anna Matthews' Weight Loss Stories. They must have been replaced with Karla's and Helen's because those are fairly new.

From all I've read on here of the absolute ripoffs, these people must be stopped.

I ordered one free sample and they have taken the money out of my account twice. They do not have my permission oto keep sending me this or charging my account.

i used this product and i have never seen any side effect with this .i just saw people says about their policies but i never found any thing wrong they are very polite with me all the time when i need their help.i think because i have done every thing correctly like read their policies before ordering, i think it is rudiculous that we made any mistake and put all blame on them...

I ordered from acaiberry & Lifecleanse - was charged but never received a confirmation or the product. Can someone give me the website or phone number so I can call them?

thanks, Kat

ACAI BERRY HAS CHARGED ME TWICE FOR SOMETHING THAT I DID NOT ORDER.
I AM GOING TO REPORT YOU TO CONSUMER FRAUD DEPARTMENT.
PLEASE STOP ANY FURTHER ACTIONS.

I also have complied with this companies policy, and cancelled with in the 14 day trial period...I was billed for the $87.13, and then 10 days later billed again...I have called, and cancelled 4 times, and they still send me the stuff and keep billing me..My only option now is to cancel my card. Glad to hear I'm not the only one this has happened to...Now the phone # is non working! Ya wonder! Guess I've been scammed! Launa

I ordered this product & tried to cancel my order but could not find a working phone number. When I did manage to find one off the website I had used they told me I was too late & they charged & shipped me another bottle. I tried to get information on there return policy & they told me they did not have one. Every sight I go to on this product shows a 30 return policy. I returned my product & they still have not credited my account.

agree on all complaints submitted

I cancel and they sent eight pkgs and charge my debet card i only ordered one trail bottle.

I closed my account and they still withraw from my checking account
How do I get a refund?

The Truth About Oprah and Açaí
Consumers should be aware that Oprah Winfrey is not associated with nor does she endorse any açaí berry product or online solicitation of such products. Attorneys for Harpo are pursuing any companies that claim such an affiliation.

I ordered a free sample of acai berry supplement and was charged shipping for the item, not a big problem. Since then, I have received two additional shipments each month. I do not want these, they are costing me $94.57 each month for something I didn't order nor want. How do I stop the unauthorized charges on my checking account?

Totally agree, the exact same thing happened to us with this company. We called our credit card company which cancelled the charges and issued a new card to keep them from charging us again. Stay way from all of the Acai Berry Companies!

Acai berry is a sham! Even if they only get the first month charge out of you, they are raking up the dough. I coulnd't get anyone on any of the customer service lines to acknowledge that they had my information. Finally when I looked on this board, I called another # someone else had a beef with. So I called and hit pay dirt, however, they do NOT ever refund for product. They said ALL SALES ARE FINAL as listed in the fine print. STAY AWAY FROM ALL THE AICAI BERRY COMPANIES; there is some kind of racket going on. I think Dr. Oz and Oprah need to know about this because their endorsement is on the website. Website is: http://doctorozdiet.net/acai-c2m.php.

The Company that finally acknowledged me was:

Real Solutions Laboratory

Chestnut Overseas, Ltd
1285 Baring Blvd. #297
Sparks, Nevada
United States
Phone: [protected]
natural-acai-berry.com

The phone number I was given is [protected] and I was able to contact a representative but if you don't call they will continue to charge you.

ordered a free trial sample jan, 28th 09 acai berry tablets, charges for shipping only, I decided to cancel the order within an hour of purchase, when i called, they refused to cancel the order and credit my debt card for the shipping chges. Also, they said if i did'nt return the product within a 14 day trial, the would charge me an additional 78.89, for the free trial sample . Marge, Oklahoma

they will not answer their phone, so i may cancel the free product that I have just received. I do not want to be charged 94.57 for BOTTLE OF ?

I ordered a free sample of Acai berry product which i recievedabout one month after putting in the order. i was not advised nor read anywhere that i would also be joining up for two/ three other companies. the other company had no problem in refunding all my money. this one did. it gives you 2 different numbers to call, with rude agents, located somewhere in ASIA. not sure where as they stated they were not allowed to give that information. also they did not have any supervisors on the floor, as they were all in a meeting. which i find very hard to believe as i was one for many years. the worst was the agents not knowing where i can write or fax a letter to anyone in the company. i would liek to be fully refunded the money that was charged to my account without my knowledge.

I have also been a victim of the fradulent charges. On 01-20-09 they charged my account $5.95 s/h and .16$ for a foreign transaction fee. Then again on 01-29-09 same charges. Now I have a charge of $88.62 pending for poweracaionl [protected]. This is how it is labeled.

When I attempted calling 2 times today, they repeated each time that their system was updating and were unable to access any accounts during this process.

I wanted to let everyone know the way I heard about this was through a solicited email that talked about doing the free trial Acaiberry product and with Free Trial Ultraslim XS. There was a lady that said she saw a endorsement from the Oprah Winfrey show and insisted that you must try them together or you won't get the results it claims to have. So I did. I have recieved the Ultraslim XS but not without problems there as well.

Please if you get any emails about these products, please don't do what I did...just delete the email. Its not worth your valuable time and frustration.

Sandy C.
Carmichael, CA

I TRIED THE ACAI BERRY TRIAL BUT NOW I CANNOT CANCEL. I HAVE E-MAILED. THE PHONE NUMBER [protected]. WHEN CALLED ALL YOU GET IS BUSY OR HOLD FOR MORE THAN 30 MINUTES. I HAVE PAID 2 PAYMENTS OF 95.00 AND I WOULD LIKE TO CANCEL.

I agreed to "TRY" a sample of the acai suppliment but was auto matically placed on a monthly delivery and charge to my acct. The product is sent every month in a "plain package with out any return address". I cannot get the company to stop their delivery and they have charged my acct for the $4.95+shipping momthly and this month also charged a $73.95 +shipping.
I have no idea what this is for and I want them to STOP. How can I get them to leave me and my money alone? This is a major rip off scam. HELP.