AmeriGas Propane’s earns a 1.3-star rating from 487 reviews, showing that the majority of customers are dissatisfied with propane services.
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LACK OF SERIVCE
February 18, 2009 Sirs or Madam, My name is Christina Scripture. I reside in Pennsylvania and by default am a unfortunate customer of yours. I am writing this because I have spent 4 consecutive sleepless nights due to being held hostage by your company, Amerigas. I moved from Maryland where I received my heat in the form of natural gas. I bring...
Read full review of AmeriGas Propane and 3 comments35 Deg. / 5 days no heat. Gas turned off!!!
Almost $2000 for a tank of propane. Had a verbal agreement and been making payments. Never got an overdue or termination notice. Last check was mailed to them on Sept26. I received a new statement the first week in Oct. Oct.10 I received my first termination notice ever.It was dated a week prior(Oct3rd). It said the balance had to be paid in full or...
Read full review of AmeriGas Propane and 3 commentsOvercharged
When I switched to amerigas at a very small cottage I was renting they replaced my 150 gallon tank with a 500 gallon tank. I told there driver this was way more gas than I usually get but he set the tank anyway. There is no doubt that the valves on the tank were leaking gas, the odor is unmistakable, I reported leaks and they were never fixed. I was on a c.o.d. plan and after I did not call to have tank filled for about 9 months (I started heating with electric heaters) they sent me a bill for 125.00 for tank rental fees.
The complaint has been investigated and resolved to the customer’s satisfaction.
AmeriGas Propane Reviews 0
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About AmeriGas Propane
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4. Detailing the experience: In the complaint description, provide a detailed account of your experience with AmeriGas Propane. Include key areas such as customer service interactions, delivery issues, billing disputes, service quality, or safety concerns. Mention any transactions you had with the company, including dates, amounts, and what the transactions were for. Clearly describe the nature of the issue, the steps you took to resolve it, and how the company responded. Explain how this issue has personally impacted you, whether it's through financial loss, inconvenience, or safety risks.
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Overview of AmeriGas Propane complaint handling
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AmeriGas Propane Contacts
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AmeriGas Propane phone numbers+1 (800) 263-7442+1 (800) 263-7442Click up if you have successfully reached AmeriGas Propane by calling +1 (800) 263-7442 phone number 0 0 users reported that they have successfully reached AmeriGas Propane by calling +1 (800) 263-7442 phone number Click down if you have unsuccessfully reached AmeriGas Propane by calling +1 (800) 263-7442 phone number 0 0 users reported that they have UNsuccessfully reached AmeriGas Propane by calling +1 (800) 263-7442 phone numberCurrent Customers+1 (800) 427-4968+1 (800) 427-4968Click up if you have successfully reached AmeriGas Propane by calling +1 (800) 427-4968 phone number 0 0 users reported that they have successfully reached AmeriGas Propane by calling +1 (800) 427-4968 phone number Click down if you have unsuccessfully reached AmeriGas Propane by calling +1 (800) 427-4968 phone number 0 0 users reported that they have UNsuccessfully reached AmeriGas Propane by calling +1 (800) 427-4968 phone numberCustomer Service
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AmeriGas Propane emailsfb@amerigas.com100%Confidence score: 100%Supportchris.ransom@amerigas.com94%Confidence score: 94%sales
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AmeriGas Propane address9513 Hull Street Rd Ste B, N Chesterfld, Richmond, Virginia, 23236, United States
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 22, 2024
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Amerigas won't show up to fill our tank, waiting 5 weeks and NO communication.
They are price gouging, the local company, Ed Staub and Sons are charging $2:15 per gallon delivered. Amerigas is charging $4:50 plus per gallon.
Closed account with amerigas new ellenton sc 2012
tank picked up no balance on account. In summer of
2017 they decided to start billing for tank rental
out of thin air. Multiple calls to them response was
error taken care off. Continued to get same bill in
mail and phone calls at my house, Same response.
Turned me over to collections, NO RESPONSE.
We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help. At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located. Thank-You. AmeriGas Customer Service.
I have had service if you can call it that for the past 9 months they have charged for emergency service when I was told they would not due to the fact that there was a leak in the regulator and it needed to be replaced, by the way it was never fixed. They have over charged for the deliveries I have sent letters and called and no one bothers to even look into it. The customer service is non-existant. We should get together and see if we can find an attorney who will file a class action lawsuit.