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CB Online Shopping Aramex International Delay in delivery/ no commitment
Aramex International

Aramex International review: Delay in delivery/ no commitment

W
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2:43 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

I hope this message finds you well. I am writing to express my concern about the significant delay in the delivery of my passport, which was out for delivery as of the 16th of October according to an SMS I received from VFS.

Despite this, I have yet to receive my passport, and I did not have access to a tracking number until a friend helped me obtain it through WhatsApp. Upon tracking the shipment, I noticed that it has been moving between Sharjah, Dubai, Al Qouz, and even Amman, Jordan, before returning to Al Qouz again.

I am extremely concerned about this delay, as my scheduled travel date is today, and I still do not know the current location of my passport. I also tried to check whether it would be possible to receive it myself, but unfortunately, I have not received any response.

Could you kindly clarify who is responsible for this delay, and more importantly, provide me with immediate assistance to locate my passport?

Your prompt response and assistance in resolving this matter are greatly appreciated, as this situation is causing significant disruption to my travel plans.

Thank you for your attention to this urgent matter.

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    More phone numbers
  3. Aramex International emails
  4. Aramex International address
    Chicago Office, Chicago, Illinois, 60606, United States
  5. Aramex International social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 28, 2024
Aramex International Category
Aramex International is ranked 176 among 1606 companies in the Online Shopping category
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Most discussed Aramex International complaints

misleading the customer
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