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CB Online Shopping Banggood these people advertise things that are not in stock and therefore obtain money by deception
Banggood

Banggood review: these people advertise things that are not in stock and therefore obtain money by deception 37

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Author of the review
9:05 am EDT
Review updated:
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These people advertise things that are not in stock and therefore obtain money by deception. Their live chat is just a message service and their customer support is non existent. They cannot think outside the box so that if one item is held up then you cannot change the order because chances are that is out of stock too. Just do not believe anything they promise because it is a lie. Ordering from them is a lottery and you could get lucky but next time you won't - you are warned.

37 comments
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William61
East Molesey, GB
Oct 07, 2015 4:15 am EDT

Sent an email on 30 September to query order and another on 3 October requesting response, ...and no response received at all. Chat online service been down for 5 days and managed to get through on online chat today finally. Spoke to Anny and requested order to be cancelled due to misleading information on website, who firstly asked me to do this myself ?, and then after asking why she could not do this said she can and has cancelled the order. Order still not cancelled and no confirmation of cancellation received. Very bad to mislead and ignore customer queries and requests.

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alifilan
US
Jan 06, 2019 12:45 am EST

My orders have not been shipped for 24 days and are not canceled. The site write "Its estimated delivery time is 7-15 business days". I paid the product on 2 December.
4 items are waiting the same way. Worth about $ 1000.
Order Numbers:
[protected]
[protected]
[protected]
[protected]

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jaya ray
US
Jan 22, 2019 9:10 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Here I can see so many complaints..wht dont we all come together and and do something to stop this website? its one month I am not getting the product..no support from Banggood..giving same maill everytime..they dont even read the mails..can anyone help?whts the solution?
They are not handing over the parcel to courier company.pls help

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Yakshesh Pathak
AU
Jan 22, 2019 11:01 pm EST

Paid $85 for Android TV Box, and they sent a faulty android TV Box, now when I sent them an email about this, the executive Mr Cheif Wu keeps on asking about video evidence of box not working, I sent the video evidence they he asks me to try this with few different TVs, these guys keep on finding way of not refunding or repairing the product.

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dan keasler
US
Feb 12, 2019 7:43 am EST
Verified customer This complaint was posted by a verified customer. Learn more

order # [protected] BLVT V998 Flip phone this item never arrived second request!

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templer
US
Feb 25, 2019 3:31 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I purchased a tronxy 3d priter fro Bangood it is a Tronxy p802m printer

the data chip is blank, do data on it

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Banu Prakash
IN
Feb 26, 2019 2:58 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I have ordered the motor in banggood site . They updated the tracking in delivery date on 5th Feb 2019
But I don't get the product

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Jhon Eric Amozon
US
Apr 21, 2019 11:44 pm EDT

Please deliver my phone😭😭😭 its almost a month and i havemt recieved any

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Jhon Eric Amozon
US
Apr 27, 2019 1:58 pm EDT

I havent recieved my order its almost a month please do something

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Kenli Lollen
US
May 28, 2019 2:24 am EDT

Order no [protected] shipped on 10 - 04 - 19 with tracking no cp391039320cp is still not delivered to me. Tracking shows the product is at shillong but my address is aalo/ along. Pls do needful to deliver my parcel or inform me about the dealing courier agency of my parcel.

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ByeongNam Kim
KR
Jul 24, 2019 1:06 pm EDT

[protected] order number but when delivery this item some waterlogging of item so some operating was missing so I return back this item but it still pending and I was waiting this item already 3 months I really want to replacement system more fast processing and I want to fly this item.
https://t.17track.net/en#nums=RA192291260KR

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Praveen Rathour
US
Aug 04, 2019 10:00 pm EDT

Dear Sir,
I ordered 2 trimmer head and paid already delivery expected upto 8-16 days but till now i haven't any delivery status about that. Please check the issue and take necessary actions or return my cash. If not capable of delivering on time.
Thanks and regards
Your customer

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Michael Glasser
US
Aug 31, 2019 8:39 pm EDT

Simple I placed an order and removed it 10 minutes latter Banggood said to late
all ready shipped. This is why people do not trust the internet, stay away from this
money hungry company.

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Phildb
US
Sep 02, 2019 6:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought a phone, and within 3 months it broke, I have sent bangood over 20 emails, loads of Twitter requests etc, really disappointed in this company, why can't you just accept responsibility, I have emailed video and pictures of broken phone

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Aviva Maayani
US
Sep 07, 2019 11:46 am EDT

We ordered a watch. XIOMI AMAZFIT SPORT/ Order number [protected]. It was supposed to be a waterproof watch. It is not. After about a month, after making the dishes, it stopped working. It is a shame. it is already broken.
I want my money back or another watch.

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Vishnu venom
US
Sep 21, 2019 11:01 am EDT

I didn't receive any email, product more than a month ago. Please help me, my order number is RG918200466BE, please update and call me as soon as possible

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Lingeswaran Subramaniyan
US
Sep 24, 2019 11:51 pm EDT

I have ordered mi band 4 last 10th of this month order no is [protected] i didnt received my product yet. But the banggood app shows the product has delivered yesterday itself. So please let me know where is my product and tell about when i can get my product( MI band 4)

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Rajesh Kumar
US
Oct 07, 2019 6:26 am EDT

I was given a order for Bluetooth headset as on 14/09/2019 but it's not reached here Then after I request to the castmor care for refund my money but they are not responding me please help me My order number is [protected]

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Vishwas Indra
US
Oct 07, 2019 9:21 am EDT

I ordered a pressure washer foam lance and people have sent me some fishing equipment which is of not even a 1% worth of my money, . You people are a cheat, you just confiscated my money,

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Khalil Almaashry
US
Oct 12, 2019 7:55 am EDT

Hi I order ice maker order no [protected] in sealed box
On 3 of October when I open it it was damege from 2 place .
Ifex it as per the instruction given on the catalogue .
After 5 months black smoke came from the bak of the ice maker iter it off and I reazed compline last week on Thursday no answer came .
I need new one or send me my money back

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Suresh Deshmukh
US
Oct 15, 2019 9:23 am EDT

Dear sir, till now not in the of the said order so do arrange, to look in the the matter & reply me accordingly so will u plz

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Suresh Deshmukh
US
Oct 22, 2019 5:23 am EDT

Dear sir, till date not in receipt of the said position so do look in the matter at earliest so ur quick response will highly be appreciated so will u plz

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Suresh Deshmukh
US
Oct 26, 2019 9:54 am EDT

Dear sir, till now not in receipt of the said order as 21 days passed while extra charging u hv promised me that u will receive ur order within 15 days so what happened now? so do look in to the matter personally and advise me accordingly so will u plz

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Swethan Hars
US
Oct 26, 2019 6:47 pm EDT

My display isnt working... It is able to charge and do all the things... But nothing is displaying on the screen...

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Michael Meyer
IL
Oct 27, 2019 6:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

both goods were ordered on Aug.13, 2019 and should arrive on Oct.4, 2019
I didn't recieved it till today (Oct. 18, 2019)
Order no.' : [protected] & [protected]

m. meyer

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Suresh Deshmukh
US
Nov 03, 2019 11:08 pm EST

Till date not in receipt of the said order so when i will receive the said product? do look in the matter in person & reply me at the earliest so will u plz

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dulley
IN
Nov 12, 2019 2:30 am EST

august 8.19 i placed order a watch price Rs.12500 but still not received i complaint hundereds times but no any call from banggood company.

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Santosh Mangutkar
US
Dec 03, 2019 2:29 pm EST

Dear Sir,
I am booking Geekcreit® ESP32-CAM WiFi + Bluetooth Camera Module Development Board QTY -2 but i have received 1 qty, Please check this issue and inform me.

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Edmund Secula
US
Jan 05, 2020 10:17 am EST

Wrong size shoes, need size 11

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Edmund Secula
US
Jan 05, 2020 10:20 am EST

Please send size 11 shoes, you sent wrong size, if don't have size 11, please send refund.

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Rajesh V Nair
US
Jan 07, 2020 6:23 pm EST

I purchased a dash cam from bangood on 22.12.19 my order no is [protected]
I don't get that product.bangood says logistics delivered successful.but i don't get that.how i get my order

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Edmund Secula
US
Jan 11, 2020 2:25 pm EST

Need propers size, a 11, you sent a size 9 please send a size 11 or a refund

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Car2oon
US
Jan 18, 2020 8:16 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Please send me the tracking number for my order. Invoice number is [protected] dated Dec. 24, 2019. I need this gold scale to conduct my business because the one I have is broken. I tryed to submit my complant / request and was told my message is to short, I need to increase the message to 350 characters. So that is what I am doing. OO
Thank you

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Khagendra kumar
IN
Feb 01, 2020 8:24 am EST
Verified customer This complaint was posted by a verified customer. Learn more

My order no. [protected] not delivered my order is missing

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Floridaaccount
US
May 19, 2020 10:38 pm EDT

I ordered disposable masks, box of gloves and 6 face covers, over 30 days ago, have not hear from them. I think this company is a scam. Looking on line over 200 complaints this year.

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Geoffrey Terry
US
Nov 05, 2022 10:17 am EDT

This is not a complaint just a request for help with a faulty device:

I purchased a Digoo DG-TH8622:Order No: [protected] Order Time: [protected]:02:34

The remote sensor no longer functions. I have tried the reset process twice without success.

I need a replacement remote sensor or instructions on what I can do.

Thanks

Geoffrey

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jerry Yantolo
East London, ZA
Jan 07, 2023 4:51 am EST

I orders these a month ago and my credit card was immediately debited but I have not received my order to this day

  1. Banggood Contacts

  2. Banggood phone numbers
    +852 3590 3678
    +852 3590 3678
    Click up if you have successfully reached Banggood by calling +852 3590 3678 phone number 21 21 users reported that they have successfully reached Banggood by calling +852 3590 3678 phone number Click down if you have unsuccessfully reached Banggood by calling +852 3590 3678 phone number 36 36 users reported that they have UNsuccessfully reached Banggood by calling +852 3590 3678 phone number
  3. Banggood emails
  4. Banggood address
    15/f Radio City 505 Hennessy Rd., Causeway Bay, Hong Kong, Hong Kong
  5. Banggood social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
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