These people advertise things that are not in stock and therefore obtain money by deception. Their live chat is just a message service and their customer support is non existent. They cannot think outside the box so that if one item is held up then you cannot change the order because chances are that is out of stock too. Just do not believe anything they promise because it is a lie. Ordering from them is a lottery and you could get lucky but next time you won't - you are warned.
Sent an email on 30 September to query order and another on 3 October requesting response, ...and no response received at all. Chat online service been down for 5 days and managed to get through on online chat today finally. Spoke to Anny and requested order to be cancelled due to misleading information on website, who firstly asked me to do this myself ?, and then after asking why she could not do this said she can and has cancelled the order. Order still not cancelled and no confirmation of cancellation received. Very bad to mislead and ignore customer queries and requests.
My orders have not been shipped for 24 days and are not canceled. The site write "Its estimated delivery time is 7-15 business days". I paid the product on 2 December.
4 items are waiting the same way. Worth about $ 1000.
Order Numbers:
[protected]
[protected]
[protected]
[protected]
Here I can see so many complaints..wht dont we all come together and and do something to stop this website? its one month I am not getting the product..no support from Banggood..giving same maill everytime..they dont even read the mails..can anyone help?whts the solution?
They are not handing over the parcel to courier company.pls help
Paid $85 for Android TV Box, and they sent a faulty android TV Box, now when I sent them an email about this, the executive Mr Cheif Wu keeps on asking about video evidence of box not working, I sent the video evidence they he asks me to try this with few different TVs, these guys keep on finding way of not refunding or repairing the product.
order # [protected] BLVT V998 Flip phone this item never arrived second request!
I purchased a tronxy 3d priter fro Bangood it is a Tronxy p802m printer
the data chip is blank, do data on it
I have ordered the motor in banggood site . They updated the tracking in delivery date on 5th Feb 2019
But I don't get the product
Please deliver my phone😭😭😭 its almost a month and i havemt recieved any
I havent recieved my order its almost a month please do something
Order no [protected] shipped on 10 - 04 - 19 with tracking no cp391039320cp is still not delivered to me. Tracking shows the product is at shillong but my address is aalo/ along. Pls do needful to deliver my parcel or inform me about the dealing courier agency of my parcel.
[protected] order number but when delivery this item some waterlogging of item so some operating was missing so I return back this item but it still pending and I was waiting this item already 3 months I really want to replacement system more fast processing and I want to fly this item.
https://t.17track.net/en#nums=RA192291260KR
Dear Sir,
I ordered 2 trimmer head and paid already delivery expected upto 8-16 days but till now i haven't any delivery status about that. Please check the issue and take necessary actions or return my cash. If not capable of delivering on time.
Thanks and regards
Your customer
Simple I placed an order and removed it 10 minutes latter Banggood said to late
all ready shipped. This is why people do not trust the internet, stay away from this
money hungry company.
I bought a phone, and within 3 months it broke, I have sent bangood over 20 emails, loads of Twitter requests etc, really disappointed in this company, why can't you just accept responsibility, I have emailed video and pictures of broken phone
We ordered a watch. XIOMI AMAZFIT SPORT/ Order number [protected]. It was supposed to be a waterproof watch. It is not. After about a month, after making the dishes, it stopped working. It is a shame. it is already broken.
I want my money back or another watch.
I didn't receive any email, product more than a month ago. Please help me, my order number is RG918200466BE, please update and call me as soon as possible
I have ordered mi band 4 last 10th of this month order no is [protected] i didnt received my product yet. But the banggood app shows the product has delivered yesterday itself. So please let me know where is my product and tell about when i can get my product( MI band 4)
I was given a order for Bluetooth headset as on 14/09/2019 but it's not reached here Then after I request to the castmor care for refund my money but they are not responding me please help me My order number is [protected]
I ordered a pressure washer foam lance and people have sent me some fishing equipment which is of not even a 1% worth of my money, . You people are a cheat, you just confiscated my money,
Hi I order ice maker order no [protected] in sealed box
On 3 of October when I open it it was damege from 2 place .
Ifex it as per the instruction given on the catalogue .
After 5 months black smoke came from the bak of the ice maker iter it off and I reazed compline last week on Thursday no answer came .
I need new one or send me my money back
Dear sir, till now not in the of the said order so do arrange, to look in the the matter & reply me accordingly so will u plz
Dear sir, till date not in receipt of the said position so do look in the matter at earliest so ur quick response will highly be appreciated so will u plz
Dear sir, till now not in receipt of the said order as 21 days passed while extra charging u hv promised me that u will receive ur order within 15 days so what happened now? so do look in to the matter personally and advise me accordingly so will u plz
My display isnt working... It is able to charge and do all the things... But nothing is displaying on the screen...
both goods were ordered on Aug.13, 2019 and should arrive on Oct.4, 2019
I didn't recieved it till today (Oct. 18, 2019)
Order no.' : [protected] & [protected]
m. meyer
Till date not in receipt of the said order so when i will receive the said product? do look in the matter in person & reply me at the earliest so will u plz
august 8.19 i placed order a watch price Rs.12500 but still not received i complaint hundereds times but no any call from banggood company.
Dear Sir,
I am booking Geekcreit® ESP32-CAM WiFi + Bluetooth Camera Module Development Board QTY -2 but i have received 1 qty, Please check this issue and inform me.
Wrong size shoes, need size 11
Please send size 11 shoes, you sent wrong size, if don't have size 11, please send refund.
I purchased a dash cam from bangood on 22.12.19 my order no is [protected]
I don't get that product.bangood says logistics delivered successful.but i don't get that.how i get my order
Need propers size, a 11, you sent a size 9 please send a size 11 or a refund
Please send me the tracking number for my order. Invoice number is [protected] dated Dec. 24, 2019. I need this gold scale to conduct my business because the one I have is broken. I tryed to submit my complant / request and was told my message is to short, I need to increase the message to 350 characters. So that is what I am doing. OO
Thank you
My order no. [protected] not delivered my order is missing
I ordered disposable masks, box of gloves and 6 face covers, over 30 days ago, have not hear from them. I think this company is a scam. Looking on line over 200 complaints this year.
This is not a complaint just a request for help with a faulty device:
I purchased a Digoo DG-TH8622:Order No: [protected] Order Time: [protected]:02:34
The remote sensor no longer functions. I have tried the reset process twice without success.
I need a replacement remote sensor or instructions on what I can do.
Thanks
Geoffrey
I orders these a month ago and my credit card was immediately debited but I have not received my order to this day