Bank of America
Reviews and Complaints

I received the September6, 2008, letter. Signed up for the credit monitoring program. I am very satisfied.

I too the same! Got the letter, made the calls. Very concerned, I signed up for the triple Advantage. First log in was fine. Now a month or so later, checking back up after a "Phishing" email, cannot login... information not found! Whats up with that? Thats what prompted me to do a search, and found this complaint!

I also received a letter from Countrywide dated Sept. 6, 2008 about my personal info being compromised. Gave me a complimentatry credit monitoring service that I am unable to log into. Please investigate.

I feel really badly that these people had problems with the people they dealt with in Countrywide, I had my very first mortgage with them and they were very nice and helpful. Was it the company or the agent that gave the problem? I'm thinking about remortgaging with them so it is very important to me to know. Thank you for your help!

In 2017 I brought a home using eastern saving bank. At the time I was working at mazda of milford and that year I made 29, 500. I brought my home for 185, 000.00 and I put down 80, 000.00.My intrest rate was 12.4% and my mortgage payment was 1751.00 a month.in 07 my mortgage patment went up 200.00. And in 08 I met and married I still had the house and there was still equity in my home we got a lawyer and we won a temporary forbarence for 6mo for 1080.00 and if we made our payments on time we would lower the intrest and place some of the money we owe in the rear.But after the 6mos was over and we did make the payments on time as agreed, but this time we could not afford the lawyer our payments stayed 2100.00 a month the intrest stayed the same they did not help at all we went though that 6mos for nothing and the house was taking away september 26, 2017.

On 01-19-2017 a heavy accent person called saying he is from a federal bank law and investigation collection agency located in NY. Stating that Cash Net Usa is sueing me taking me to court for unpaid loan in the amount of $495.00 plus court fee's totaling over $5000.00. I replied that I owe nothing to cash net usa never even took a loan from them. He continued saying to resolve this issue I had to pay $495.00 right now using a debit or credit card and if not tomorrow there would be a warrant served for my arrest and for the person used as reference. I requested for him to send me an e-mail or a letter in the mail he said not possible it's to late. I requested twice the address to this so called collection agency and he ask why, I said so I can have a friend stop by and make the payment he said that is not allowed . I said my lawyer will be informed and that I was going to file a complaint. He than gave me 2 different locations not even sure of info and kept saying hold on inbetween info. Finding simular stories online this is a total rip off. Scary he had my name, address etc...

This company will give away information you submit for loan to Fraud personnel.. They gave away my Social Security Number and Work information. I had people calling to work and leaving messages about attorney firm saying I had an unpaid payday loan I never got a loan then they were taking money from my bank account. Its scary they have all of my information.. I can not belive they get away with this. Don not do any buisness with this company. FRAUD! I am reporting them to the FBI..

Loan Discovery SA seems to be handing everyone, who "apparently" subscribed to their service, to their legal department. Why on earth must we subscribe to something that we need to pay for? Especially since nothing gets telephonically communicated. Then apparently we can't read, whatever is on that website needs to be restructured. This is unethical and when you call to find out you get rude people answering who should rather be sweeping the street than on the phone.

Something really needs to be done about these people cause whatever you guys are trying to achieve..

branch in delhi - dwarka - citi group executive is very clever- he was tell me at the time of loan geving me - your interset rate is very low - you can pay reducing emi payments but after papers i have recvd by courier intrest charged 3 times more according to verbal applications interst rate not mention in apporaval-docs of laon , i sugest you every body dont take a loan without doc read & mentioned the intrest rate on papers at ther time of loan taken.

mk

Both my son and I are receiving call from this guy with a Indian accent. He claims that we have a formal complaint filed against our social security numbers. It is supposed to be for a cash advance loan. Yes, I have taken one out but have paid back. My son has never taken any cash advance loan out at all... I called once and they answer stating that they are officers and when I asked for the loan company phone number they could not give me that information. They said I should get an attorney and that we would go to jail. I also called again and they hang up on me...I called back and asked " Why do you keep hanging up on me?" They hang up again. I just called again today and they stated they are the Lawyers office of California. I asked the guy "Is this a scam?" OOOhhh he didn't like that one...he said " Your are talking to an officer" Whatever BIG SCAM...do not give up your information to anyone.!

If this was a legit collection agency then they would not hang up on us .

I applied for a loan in september 2017 from niz financial services for 10000 pounds, they told me they could get it for me and collected a fee of 99 pounds. They didnt get me the loan I wanted and I hve sent them about three letters for a refund of my money but they have choosen to ignore it. Please can someone help me get my money back

Hi, i am Ms Jool, i saw your ad on this webiste site seeking for a loan, i once aplied for a loan and i got cumed but i later applied from a lender in ecuador and she did respond to me.

i will advise you to contact her because she is the only person that can give u the loan, most people in these site are scam.
email me cellinmillan90@yahoo.com for her contact.

This is in regards the personal loan; I had taken from your company. My personal loan account no: RPDL00020920 which I had with you since 16/7/2017 was prepaid as advised by your company executive “Nidhi”. She asked me to make the DD of amount: Rs 26734 against the full and final prepayment in the name of GE money and got it collected Mr. Manoj, the details of which are as below:
DD no:613353, dated:19-09-08 of amount :Rs 26734
Full and Final prepayment” made by me vide your receipt no.:CDL 1282142. Dated.

After that there was no outstanding on my abovementioned account.

I am surprised that I am still receiving calls for the EMI due and your representative recently visited my place to collect some money against the abovementioned account which was fully prepaid .

I give them the same details but to vain, still I receive the calls.

I tried calling Nidhi but, someone else picks up & says that she is out of town or sometimes, busy in meeting..She never revert back.

I feel harassed and disappointed by this attitude of your staff.

When they need to fulfill their targets, they call us ten times a day to peruse us and when they achieve their targets. This is how, we clients being treated, nobody bothers to call back also.

After trying all means to contact her, I had already written a complaint letter addressed to your GM, but all in vain, no action been taken against it till date.

pls give me the contact number of ceo"mr.Vicky Bindra" so that I can my problem looked into.

http://cj.my/post/82501/mental-health-patient-in-danger-of-losing-home/
Sajitkumar T K Vasudevan, 48, resident of Taman Nusa Indah Johor Bahru lost his job as production executive at Premier Vegetable Oil Pasir Gudang when his management discovered (after he was employed and not during the interview) that he was being treated for depression at the Permai Hospital.

Unable to make regular payments on his housing loan, he is now hounded by the bank and faces legal action for defaulting on his loan.

A clinically depressed Sajitkumar declared well by hospital.

In 2017, Sajit had taken a RM 195, 000 housing loan from Ambank.

The following year, Sajit was given to key to the street when his company discovered he was suffering from depression and had not truthfully declared his depressive condition when he applied for that job.

His application for SOCSO insurance was rejected.

His appeal to The Human Rights Commission of Malaysia (SUHAKAM) turned to naught.

Earlier in 2017, he had withdrawn RM 30, 000 from his EPF savings due to his sickness.

This time when he applied to withdraw his savings, it was rejected.

This is due the fact that Hospital Permai declared him not ill (tidak mengidap keilatan).

Sajit’s troubles escalated last year when he was unable to service the loan for four months.

As a result, the interest rate for his loan was increased from 4.9% to 9.1 %.

When Citizen Journalists Malaysia (CJMY) contacted AmBank, Liaison and Collection officer Hamidah Abd Rahman explained that the bank had clear rules about loan defaulters.

After four months of non-servicing of the loan, legal action would be instituted.

Sajit had appealed for leniency but the bank was unwavering.

By hook or by crook, he had to settle the outstanding loan and thereafter, service his loan for six months without fail before the bank could consider his case.

In his jobless state, he is unable to find RM 3, 000 per month to service the loan.

Hamidah advised Sajit and all those in the same dilemma to seek the assistance of AKPK (Agensi Kaunseling dan Pengurusan Kredit), the Credit Counselling and Debt Management Agency set up by Bank Negara which helps individuals manage their financial situation.

Sajitkumar is now at the end of his tether. In anguish, he laments, “There is no justice in this world.”

Sajit feels the society is pushing him against the wall. “People who are depressed are in a very unfortunate position because the public do not understand their complex illness.

“A seriously depressed person can be driven to suicide.

“They need encouragement and support, ” he said.

In addition, without financial assistance forthcoming, he may be driven to seeking for ”help” from Ah Longs and this could be the long, lonely road to his destruction.

The World Health Organisation warns that mental illness will be second to HIV/AIDS in the burden it places on the world by the end of this decade.

Records indicate that 9% of Malaysians suffer from major depression. Similar to global data, depression is the fourth most disabling disease in Malaysia, ranking third for women and 10th for men.

Sajitkumar is now at the end of his tether. In anguish, he laments, “There is no justice in this world.”
Johor Bahru
emai: sajit88@gmail.com

Relentless phone calls leaving zero messages and hanging up when call is answered.
Refusal [in writing(their demand letters for money/extortion)] to accept my representatives for their line of communication for my credit card balance issues.
Assigning fictitious account numbers.

Please be advised there was a charge made 4/18 on my Visa for $11.70 that I did not make. I want this charge removed and my account credited please! Roy Taylor, 216 so 12th st, connellsville, Pa 15425

ANYONE HAVING PROBLEMS WITH FIA CARD SERVICES FOR INCREASED INTEREST WITHOUT NOTFICATION OR HIDDEN SERVICE FEES CONTACT ME AT JOHN@TORGRO.COM, I AM PURSUING A CLASS ACTION LASW SUIT.

YOU HAVE THE WRONG NUMBER ON MY CREDIT REPORT SINCE YOU TURNED ME INTO THE CREDIT BUREA. PLEASE CORRECT THE INFORMATION. [protected]

for over 1 month, i have been dealing with the ###s at fia card services.i'am due a refund for a credit i have, amount $740.32.every time i call, they tell me "the check is in the mail" well i have totaly had it with these ###s! how can i get my money back?

Charged me $30 late fee on a $0 balance and removed 27,000 reward points when I canceled card rewards was closed.

Fidelity Investments should know better...

The letter supposedly went out to all cardholders; several people I know cancelled their account and cut up the card. The words"penalty rate" were in the letter. I have never paid late, and never had a "penalty".
BIG mistake, FIA...
Bob Crye

I received a billng statement which contains a purchases and adjustments amount of 395.88. I made no purchase of any item with your card. In fact the card you sent was not ativated, so how can there be a charge?

Please reply to this complaint in writing. Thank you.

Frank H. Dowden

extortion? really? sounds like you have a stalker issue there dude

Changed my rate to 21.99%. I have had the card for 10 years with excellent pay history... their answer was that with the economy and with other debt I owe I "may" at some point not be able to pay them... oh ok so lets raise the rate double and penalize someone who makes there payments ontime for something that might happen in the future! I will be paying this card off next month so they do not get to keep living off my intrest!

I'm trying to close my acc't, and talked to some Srt Acc't Mgr who thinks he is God. He is messing with the wong person. When I asked to speak to his Supv, he threw his postion in my face, The g=heck with this company

I found this info about FIA:

"Credit Cards

Customer Service
Call toll-free in the U.S. 1.800.655.1491, 24 hours a day, 7 days a week
From locations outside the U.S. Bermuda: 1.800.932.6262
France: [protected]
Germany: [protected]
Spain: [protected]
Switzerland: [protected]
United Kingdom: [protected]
Other (call collect): 1.302.738.5719

TDD/TTY for the hearing-impaired 1.800.346.3178

Para servicio en español 1.888.462.2378

To report your card Lost or Stolen 1.800.655.1491, 24 hours a day, 7 days a week

Disputes
If you have questions about Customer Service, delivery, or the return of something you purchased, you need to contact the company from which you made the purchase. You should allow 30 days from the date the company receives a return for the credit to be applied to your account. Many purchase agreements specifically exclude shipping and handling on returns, so you may find that your refund does not include shipping and handling.
You may write to us about your dispute. Complete a copy of the form on the back of your statement and mail it to:
Billing Inquiries
P.O. Box 15026
Wilmington, DE [protected]
(Please note: This is different from your payment address)

You may call us about your dispute:
Merchant Charges: [protected], Monday - Thursday
from 8 a.m. to 9 p.m. or Friday 8 a.m. to 7 p.m. (Eastern Time)

Three or More Unauthorized Charges: 1.800.655.1491, 24 hours a day, 7 days a week

Payments and Bank Charges: 1.800.655.1491, 24 hours a day, 7 days a week

TDD/TYY for the hearing impaired: [protected]

Please do not include correspondence with your payment."

There is more info at:
https://www.ibsnetaccess.com "Contact Us"

Hope this helps!

I am angry when my APR was 16.99 to 19.95, or whatever to FIA from 1firstbank in Puerto Rico. I always pay the bills, and more than more. These days we all have problems, so what should I do? Kill the FIA and the Puerto Rico bank?

They are terrible, all of us have money problems. The interest went down, but, ugh, the FIA or the 1st Bank, out interest get higher.

Oh, sorry, the FIA and 1st first bank in Puerto Rico, need money for their bonuses to stay in their mansions.

Ugh. Meanwhile, we all have problems to bill when our electricity, water, and everything, maintance, etc.

Thinking about bankstupid.

YOU HAVE A PHONE NUMBER --- PLEASE SHARE IT AGAIN

Many thanks.

Remember this line: Deposits posted after 3:00pm will not be available until the next business day or after 2:oo pm. and not on Holidays. This is depositing, cash or checks.
Say Labor Day weekend. Put money in at 3:05 PM Friday (Bank is open to 6:00PM) You will not be able to get that money until Tues after 3:00 PM! So they place it in Pending. Not in Posted or cleared. So that money is not counted until they have it in their banks and confirm all the info is correct.

Bank Of America is ruthless. What happened to Overdraft protection fee in my case I guess it does not apply. My employer direct deposit my pay check 9/24 a day late. Which I did not know. I had checks came in on the 9/23. The day of the 24th early I saw my account in red for a total of $70 dollars worth of checks not covered. My pay check was in pending. Bank Of America does this to customers. NO other bank I know makes direct deposit checks stay in pending. However they do it all the time to me. I have 6 checks written all together $70. They charge me $35 for each check that came in .I called and asked why did they return the check when the same day money was there they said that the check was still pending. This is very unfair. I had that money there and they still return the six checks are charge fees along with overdraft. These fees have taken my entire paycheck. I have two kids and now I do not have money to make it this week. Bank of America does not care for people. They charge me fees when the money was there in the bank. I know for fact the Bank of America enjoys charging overdraft fees to Americans who are struggling. I read a article several years ago stated that they make billions a year off of charging people overdraft fees. This bank needs to be regulated. When I look at my account and see numbers in red online and my transactions are in one order and see a deposit amount. Then hour later I go back to my account summary I see everything balanced differently in a totally different order the transactions came in this to me is fraud. I can't help you but my story helps to know that you are not alone.

report these scam artist to the folks at http://www.resaleripoffs.com. They have a help forum, do investigations, and fee recovery for timeshare owners that have been scammed.

To bab I read this complain to late this company did the sameting to me what can we do to stop them? and paid our money back.

I have my mortgage with countrywide and have not had any problems. I make my payments on line every month. Also in reference to the returned statements, I work for a vredit card company and I know sometimes mail has been retrned for no apparent reason. That has nothing to do with the company that sends the mail. It is the post office that returns mail. If the correct address is on the mail, the company who sent the mail is not responsible.

I have 1 loan with Countrywide and noticed the same thing. I did a quick search about not receiving statements and that's how I came across this post. At first, I thought it was just a mistake or something. Now I'm getting a little worried. I've always received my statements 2-3 months in advance. Countrywide would send my October statement in August or July, for example. I always pay my statements online through my bank, so it's not really an issue about not receiving an actual statement but I'm just a little worried that forgetting to mail out my statements is a sign of bad things to come.

I have had 2 home loans with countrywide for many years. I have never had a problem with them. I have automatic payments set up with my online banking so this type of problem does not occur. The payments are made automaticly and come right out of my bank account.

I agree with all you say countrywide needs to get in trouble. I have delt with them and have gotton into a hole because of them. And as for thhat new housing bill forgetaboutit its bull. I called with all my issues and they turned taled to me about fixing my credit not helping me with my housing issues. My credit was fine I have no idea who that bill is for but not the people that have been ripped off by countrywide. What a joke the women told me about that bill I was so upset I thought yes someone will help now. Not at all. She told me I needed to be like 4 months behind on my morg payments and other things also. What a joke so much for that bill...guess we have to go after countrywide oursleves...

I had they same problem after we did our modification, we didn't get a statement for a few months, and they just gave me the run around when I'd call. They are/were just out to scam people, so ridiculous!

I just received this e-mail (Janice A. Holloway - BoA user for 50 years - janneholloway@aol.com. 214.418.3058): MAKE THIS PAYMENT OR STOP CONTACTING US.
BANK OF AMERICA to you (Bcc)show details
Bank of America Corporate Office Headquarters
100 N.Tryon St Charlotte, NC 28255
Our Ref:BOA/IRU/SFE/15.5/WD/011
United States of America
Monday-Friday
8 a.m.-9 p.m. Eastern Daylight Time(EDT)
Saturday and Sunday
8 a.m.-4 p.m. Eastern Daylight Time(EDT)

make this payment or stop contacting us.

The Management of the Bank of America Corporate Office Headquarters here
in 100 N.Tryon St Charlotte, NC 28255 wishes to inform you that after a
brief meeting
held by the Bank executives yesterday, the 31st of MAY, 2017 at
precisely 8 a.m. Eastern Daylight Time(EDT), we deem it appropriate to
intimate you that your funds will be transferred into the United States
Treasury Account with the JP Morgan Chase Headquarters at 270 Park
Avenue in New York according to the record we got from Africa due to
your inability to complete the transaction and your failure to meet up
with a minor payment obligation. The actual transfer of your funds(
$20, 500, 000.00) into the government account comes up next week.
This is in line with the instructions of the USA Treasurer, Mrs .Rosa
Gumataotao Rios that all unclaimed funds be paid into the United States
Government Treasury Account as unserviceable funds in compliance to
section 3 subsection 1(a) of the United States Financial Law enacted in
2001 after an attack on our dear country on September 11, 2001.
Find below the profile of the banking institution where your funds will
be transferred into following the government directive:, And note to
responds to us with below Email (bankofamerica9654@gmail.com)Name of
Bank: JP Morgan Chase Headquarters at 270 Park Avenue in New York. JP
Morgan Chase Official Bankers for the United States Treasury Department
AC NO: [protected]
Routing NO:[protected]
Account Name:
United States Treasury Department, USA
Note that if you still wish to receive your funds do get back to us
immediately so that we will remove your funds transfer from the list of
those transactions to be seized by the United States Government. Also be
informed that we need only a DIPLOMATIC IMMUNITY SEAL OF TRANSFER(DIST)
to complete the wire transfer. The fee to obtain the SEAL was reduced
from$1000 to $200 and no other fee is involved.
You are required to send the fee of $200 by WESTERN UNION or MONEY GRAM
to the issuing officer at the bank where your transaction originated as
stated below INFORMATION

Receivers...OBI UDE
Country ...Benin Republic
City...Cotonou
Question...When
Answer...Today
AMOUNT to send...$200
Email the following To ( bankofamerica9654@gmail.com)

Sender's name:
MTCN or REFERENCE Number

The name of the city from where the money was sent If we receive the
MTCN today, we will transfer your funds ($20, 500, 000.00) before we close
office and the funds will reflect 3hours after the transfer. We will
send you all the transfer documents to enable you start making cash
withdrawals from your account same day the funds are transferred. We
have waited for so long and we cannot continue to wait.
Thank you for giving us the opportunity to serve your banking needs.
Yours faithfully,
Bank of America®
Email bankofamerica9654@gmail.com
Corporate Office Headquarters, Charlotte, N.C.
Bank of America, N.A. Member FDIC.
© 2011 Bank of America Corporation. All rights reserved.
PLEASE TELL ME WHAT TO DO! Thank you, Janice A. Holloway, Lewisville, TX 75067

JulY28, 2012 To My Queen of the United Kingdom cc
cc. Chiefs of State and Cabinet Members of Foreign Governments
I have a complaint Bankers i don't understand there Greed in taking Homes money that is I, Ramon Armando Saucedo work for all my life i ask you to look into matter it appears they have office or base in kingdom this Men or Women are dangers and i ask you to apply Justice only after looking at facts the Corporation Bank of America, in business relating to money yet disgraceful actions i, call this group from bank of America Mobsters involving racketeer is how they make earn money senseless yet deplorable, see they some how got hold of my land sold it and all my company business money this men they mobster stealer thief taken all my money home and money i deposit and my escrow account harm America Value haring America Education Harming America Love for You Queen ELIZABETH II ALEXANDRA MARY I, HAVE FAITH YOU LOOK IN THIS MATTER AND JUSTICE, THIS IN NOT A ACCUSATION AGANIST BANK OF AMERICA AND WORKER AND THERE CEO WHO ACTIONS HAVE HARM WORLD CAUSING ALL YOU DONE TO FALL AND YOU ONLY ONE THE SET THIS ANIMAL THAT TAKEN OVER A BANK CALLED BANK OF AMERICA CEO, IN CLOSING I SEE HOW EDUCATION HAS LEFT AND RESPECT, BUT I HAVE MY QUEEN ELIZABETH II ALEXANDRA MARY, SHE WILL TEACH YOU BANK OF AMERICA RESPECT AND I, SAY YOU OUT LAW BRING YOU TO PUNISHMENT, LONG LIVE QUEEN OF THE UNITED KINGDOM AND PLEASE DON'T GO STAY WE NEED YOU TO TEACH WORLD HOW TO BE HUMAN LOVE

Bank of America are true scammers and just down right dishonest. I bought a home thru Bank of America in 2006. I had purchased home ownwer's insurance in order to buy the home. We had the insurance and taxes escrowed into the payment of the house. We recieved a new payment book this February in the amount of $2, 110.00. We thought it was a typo of course. We went to make the payment and they told us we didn't have enough money and that it wasn't a typo. Yet and all they had no explanation to why at the time. We kept inquiring and found out they had not payed for our insurance and force placed their insurance of $13, 000.00. Which raised our escrow to $20, 000.00 in the negative. I am currently in foreclosure court.
So far the judge has put it in our favor because he sees the discrepancy. They admitted it was a discrepancy on their part but they don't want to fix it. Any way the hired SaFE-Loc to enter the home and change all the locks on all the doors. The house has not been awarded to them as of yet. This was the day after court last month. The next thing they did was hire a guy to cut the grass and gave him the new keys to the home. Explain to me why he would have to enter the home? Any way he entered the home and began removing contents from inside the house. We tried putting a no- tress pass warrant against Bank of America to no avail. We are scheduled to go back to court November 5, 2008. We will find out what happens then. If there is anyone out there that can give me advice or any information for this case like more like mine please HELP.

Ashley,

A similar situation happened to me. Keep calling this number until you get someone to help you: [protected] press 6. It took me many tries to get to someone who was willing to help. But when I did she fixed it right away.

I have had a NIGHTMARE of a time with FIA and Harris. First of all, the Harris online banking site sucks and this FIA partnership is even worse. If you want to see payments or make payments it takes you to a completely different website.

I have had nothing but problems since day one. As soon as I got the card, I signed up for the automatic payments which don't allow you to do automatic minimum - you have to picked a fixed amount? Every other company I have ever dealt with allows you to select minimum. When I made the balance transfer for the low rate, I asked my representative with whom I was working what the first payment would be. She told me, but was off by two dollars unbeknownst to me. I then get a letter saying they are changing my rate and did I want to "opt out". I call and figure out there was a 2 dollar difference and pay the difference. I change the amount to reflect that amount for the auto pay because why would the second month be higher than the first when there is no money being charged additionally to the card. However, second month bill jumps - I never get the email notification that I have a new bill though I was signed up for it.

I get the letter again and have to call customer support again. I go online while talking with the woman and see this time is a $133 payment due versus the 47 it should have been. I wait on hold for almost 30 minutes. Then get a woman who goes through that the minimum amount had gone up and I was off this time by $10 and the 133 included two late fees, but she would credit those back. We spent 30 minutes on the phone going through everything. I pay the difference of $10 and see her late fee credits. I am actually now paid over by $2.

I just logged in and see there is a 39 dollar late fee! Though amount due shows 37 because as I have already said it was overpaid by $2 so how could there be a late fee?

I call support - wait 17 minutes. Get someone who says he sees the adjustments but they did not take out of minimum due, however, they had to have taken out otherwise the current amount due would not be 2 dollars less than the total.

While I am talking he talks over me and transfers me! On hold again!

THEN, I get a woman who says you can do "minimum". I am literally looking at their sign up section - NO WHERE does it say minimum. She says, "Oh you must be in the wrong section" Um, I am in "Auto Pay Account Settings - View/Edit/Change" What other section should I be in? Now, of course, she can't tell me where to go to do minimum pay but she says she can transfer me to that department. I tell her I am looking at the screen - there is nothing about minimum pay. She puts me on hold. Comes back - I was right. The relationship with ghetto Harris bank doesn't allow for it to be done online. But she can mail me a paper form and I can mail it back! What? Is this 1990?

I go back to my original issue - what's up with the late fee? She tries a few bogus excuses like "well if you made a payment after 5pm the day before the due date then it would still show up". I made the payment 2 weeks before the due date - fail. So then she finally admits she doesn't know why there is a late fee. I say it's a bug. In my head I am thinking OR A SCAM! Guess what she does? Yep. Puts me on hold! Call time at this point is 33 minutes. Then comes back on and tries to tell me that she doesn't know where I am getting the minimum due of 37 and that the two late charge adjustments don't count towards my 133 owed. That's funny because the amounts worked out perfect that there was a 2 dollar credit and then the amount due is 2 dollars less than the 39 dollar late fee! I HATE THIS COMPANY! She then has to restore my rate and credit the late fee. AGAIN! 3 months and this has happened every month. She claims the last person I talked to gave me bad information. Really? I get bad information every month. The problem is - it says on my account that I owe $37 and she is telling me that is incorrect and it should be more? But how do I know since the information is incorrect? Who has the correct information? I HATE FIA Cardservices and Harris Bank. Do not do business with FIA CARD SERVICES OR HARRIS BANK!

I knew that Fia Card Services was bad to deal with but reading these complaints I am absolutely sure. They offered me a credit card balance transfer at 1.9% for one year. It just expired and it jumped to 15.99%. I was never late and never exceeded the credit limit. When asked if there was an "opt out" (as was for Bank of America when they raised their interest rates), I was told emphatically "no". I was also told that any future payments would be paid to the lower interest rate balance first. How's that for business practice? I'm doing whatever I can to pay this card off, taking money from an IRA so this scamming bank does not get our hard earned money. 15.99% on $1, 800? That's about $280 in finance charges. Outrages and even more that these banks are allowed to do whatever they want to us. How does the government expect us to spend money when we're making the banks rich. The economy will never improve as long as these practices are allowed to continue. I wish there was something we could all do to stop this immoral practices.

It is illegal for any creditor or collection agency to call, write, or otherwise contact relatives of a person they are attempting to collect from. Further, it is illegal for these companies to contact relatives or persons they are attempting to collect from with the intent of harrassing, badgering or otherwise bullying them into paying all or a portion of a debt. They may not attempt to contact people an unreasonable number of times in a day or week. In order to take action against these companies one must keep a detailed log of all attempts at contact- phone, e-mail and mail. Do not delete any voicemail or answering machine messages left, e-mails or letters sent. Send all copies of this material to you state attorney general and the department of consumer affairs.

DO NOT DO buisness with countrywide they are liers, underhanded cheaters with inside deals.

i have some serious issues with countrywide how do i contact the fedral trade commission

Bank of america recently cheated my money, too.

I don't understand why a bank as big as bank of america has such poor customer service. It takes an act of god to get ahold of a person by phone. I have never had so much trouble getting a hold of a customer service rep. With any other business. Every number they provide sends you to the same automated phone service leading to a dead end. To me its obvious they don't care about their customers. They don't make their local business #s available to the public. So if you inquire any problems you always have to go to the bank and wait in line for 15-20 minutes and hopefully the can help you with your problem. Very unsatisfied customer. I do not see staying with this bank.

I Todd Whitifeld Want To Get Reimbursed For Bank Fees Equalling Up To $245 Dollars. I Didn't Authorized You'll To Go Into My Account!

I received a packet from BAC for a modification on my current loan in March of 2010. I complied with all the documention and information requested and returned via fed-ex to BAC. After several months of continous follow-up calls and being advised that all my documentation was in place and that the file was being reviewed, on Jan. 5 2011 I was notified via Fed-Ex that my modification was denied due to missing documents. Is somebody kidding me! I called and again got the run around. My mortgage payments went from $1487 a month to $1883 a month due to an escrow account being set up. So now what? I do believe that these people need to get with the program! I have been paying into a program I haven't even been approved for yet! Who's idea was that?

I have gone to the bank for the last couple of months to make my payment. well it appears that when you make the payment in the bank they are to put the payment towards your mortgage account. RIGHT? well no they play with the money don't know where it goes? so then they finally realize it's the house payment they put it in the account but now I have a late payment. keep your receipts from the bank. I had this happen 3 times already. they assure me this never happens? well it happened 3 times already plus this last payment i did it over the phone "check over the phone" and they made a type-O error instead of the 2, 017.64 she made 2, 017.14 so according them I owe 50cents and a late charge...crazy huh. but they removed it but i was on the phone over 3 hours different days clearing this up...closed by personal accounts already. to bad they have my mortgage acct.

bank of america is the worst bank i have ever dealt with in my entire life. Not only have they lied to my family but have done worse then that. I HAVE SPOKEN TOA FELLOW BY THE NAME OF JOHNATHON WOODWORD WHO IS USELESS. IF ANY ONE FROM BANK OF AMERICA WITH SOME KIND OF AUTHORITY IS INTERESTED IN HEARING THE DETAILS OF WHAT TANSPIRED I WOULD BE MORE THEN HAPPY TO DISCUSS IT. yOU CAN CONTACT ME AT [protected] OR [protected].

We currently have two Bank of America accounts. One mortgage, and one unsecured line of credit. We had been victims of the economy, with a job loss for 13 months and now finally back to work! We did everything in our power to stay current on all of our accounts, and most banks/credit cards like Discover and Chase, were VERY accomodating. Bank of America did NOTHING to help with late fees or interest rates. We stayed current on our mortgage for the entire 13 months, but received two late charges for being nore than 15 days late the last two months. Customer service said there was nothing they could do help us being we had 2 late charges in the last 18 months. I probably would have preferred a slap in the face. It sickens me that a company like this gets away with raising interest rates, refusing to help the consumer in an economy that they helped create!

Topic: “Banking companies that protect the offenders when customer accounts are compromised.” Background: I received a new checking card in the mail with a note saying my account had been compromised. I called Bank of America to learn which merchant was responsible so I could avoid them. I was told that information could not be shared with the customer. They said it was the responsibility of the “reporting entity” to advise us of the crime.

So the concern is this, the banking customer is inconvenienced as we must modify our financial lives to accommodate new account information, but we are not told who violated our account wherein we can do our part by not patronizing that entity again.

Why do the rights of the criminal supersede the rights of the violated banking customer? How many violators are given the freedom to repeat their crime when the same customers unknowingly support their business? It’s clear the banks are doing “something” to cover their interest, but what of our other information? What if it were a medical office? The banking information has been modified, but what of our SSN, medical record(s) or personal contact information?

At what point does the violated individual have the right to protect themselves?

Going in my bank account three time

Do/not want it.

Refund thank you

I have had a card with Bank of America for over 5 years and have been paying faithfully on my account. I have never been late with a payment but today received a bill saying my interest rate had been raised from 9.90% to 24.99%! This is outrageous. I pay on time, every time and yet I am being punished. I cannot pay this new bill. It has more than doubled my bill. They said it was common but they are the only company who has done this. She said she can lower the rate but I can never use the card again. So, again; I am being punished even though I pay on time, every time. No wonder there is so much bankruptcy and foreclosures.

Same [censor] done to me deposited my $500.00 check.. Hard earned from working 80 hours and I get to see that I don't get to use my money until 5 days after depositing. Closing my account once this is all over with I'm done with you BoA screw off.

This is a capitalist society what do you expect? Businesses want to make money so they have policies that lead to that end. If Bank of America did not make money then you wouldn't want to bank with them. What do you think pays for the tellers, branches, security, website, debit cards and the convenient ATM machines that are located just about anywhere? If the bank didn't have money making policies then you never would have entered one to begin with. I have banked with B of A for 7 years and the only money they have ever made off of me has been through using my money while they have it to the best of their ability. From a business standpoint why would they want to change this policy if it is lawful and makes them money without bothering a large number of their customers?. I am happy to allow them to take advantage of my money for the smal time they have it so long as I gain the security and convenience that banking with a large bank provides.

Why isn't everyone outraged over this! Bank of America has done the same dirty little tricks to me, and I have been robbed of hundreds of dollars by them since they bought out LaSalle Bank in April of 2008. B of A WILL lose a whole population of customers b/c they are greedy pigs. I disdain most banking policies - they are created to take, take, take and not much else. However, nobody has balls the size of Bank of America, don't you think? They just helped themselves to how many billions of dollars in taxpayer money for their so-called "bailout"? They sicken me. Something has to be done in this country to stop this blatant robbery of the common people. You just don't know how I would love to have Bank of America's Executives to myself, alone in a room just once. NO CONSCIENCEs! NO ACCOUNTABILITY! WORST BANK EVER!

Lesson to be learned. Never do any banking transactions over the phone.