Bank of America review: edd debit card 15

I've been having similar issues as an EDD recipient! BofA's awful website will NOT let me create an account for MY CARD, and I've given them my social way more times than reasonable only to get nowhere. Attempting to sign in, make a username, or even just reset my password is plagued with nothing but errors and non-existent emails. I cannot access my account from home except over the phone, and usually I end up just taking it all out except the last few dollars because I CANNOT deal with how rude the bank tellers are to those who have EDD/SDI accounts. This is flat-out discrimination!

Yes I went there and they insisted that I provide the amount on that account, I did have it. They than told me they couldn't check that account. Than the counter person got up and wen't to the rear and had the amount I stated. The rudeness and crass harassment is unbelievable. Than they asked for my Bank Of America account, and I also had it. But again the balcony person was very unpleasant and sardonic. The employer I worked for had passed away, so it was not like I didn't wan't to work. But they sure make it seem like they are doing you a great favor. OK it happened three time, same cashier same Branch. This is how we are treated there. But hey this is the new attitude of service.Ounce on the month of may and ounce in June 2018. If they don't want to serve the California EDD card they n, and their crassness is no surprise. should be unlisted. But this during the present Administration in no coincidence. The State of California should investigate and fine them.

I have been dealing with a similar issue. On 8/14 called check status on my ESD debit card my option was to pay $10.00 to get it sent out on two days. Two days passed nothing arrived, on the 3rd day I called and Bank of American I formed me due to fraudulent activities my account was being investigated and the funds would be held and unable to be released to me. In the mean time they accepted another direct deposits from EDD 32 days worth of pay and they are treating me like a criminal. Yes they are very rude and will not take ownership of solving the issue for me... Never even received the debit card ... EDD states they can’t help me until Bank of America closes the account and the bank claims it’s not up to them... anyone have any suggestions...

Worst experience ever, called to do a 1 time Western union transfer and they messed up and sent to another state called all week no help all they did was another transaction with out my permission with out me knowing until i called and asked myself . On phone for 2 hrs or more trying to fix it nothing was ever fixed and now ihad to claim and can take up to 45 days for me to see the money back on card and also got charged 30 fee for something i never recieved . Worst experience. Please becarful because they do things incorrectly and with out your permission and still charge

On August 17th 2020, I found out that someone applied and was recievcing benefits in my name. I immediately called Bank of America to canceled the card that was issued. They assured me that the card was cancelled and that no other card would be issued until EDD had the corrected address. I was informed not to file a claim on the funds taken out yet until EDD updated my address. In December 2020, EDD informed me that they have corrected everything and I should call Bank oF America andc have thenm expide me a car, so I did, tjhats when I learned that they issued another card on August 21 2020 that went to the wrong, fraudulate address and with it was $11778.58 on the card. In October 2020 after all the funds were spent, Bank Of Americs fugured out that this was fraud and withdrew the money putting that account at a negative balance of $11778.58. I was finally able to get a card sent to me in March of 2021. They also went ahead and put back the $11778.58 but the account was all ready overdrawn by that much so it was eaten up. Then I was told to file a claim, I did, it was approved. the total amount spent by these crooks was $25527.79. They finally reimbursed me the $13749.21 but not the $11778.58. I am still waiting.

The MOST HORRIFIC INSTITUTION ESPECIALLY BANK OF AMERICA TO HANDLE OUR PAYMENTS. My goodness! I don’t know where to begin from. I hope anyone working for this departments (BOA) receive a life long karma. They denied me my EDD card to access my payments from JULY 15, 21 - end of August and never sent the card. Then they tell you that if you want your emergency funds, western Union can get them foe you. Those are the DEVILS. I won’t forget being put on phone on hold on the August 23rd 2021 for 9 hrs STRAIGHT. 9 damn hours, they even asked me to send them my verification ID to Govandcorp@prepaidcard.bankofamerica.com put me on hold for another 2Hrs and at the end of the day dropped my calls. I now understand how one is really treated in America. I don’t know if it’s done maliciously, intentional, racially because of my lay name, I will never know. A total of 11hrs, 2 months and still deny you the money you are awarded.

How do you put someone on line for 9hrs, transfer them to all these departments, making them verify each time, and still REFUSE TO PAY OR GIVE THEM THEIR MONEY. I had no idea how hateful this institution is, worse than the Terrorists they condemn. You deny a woman, her child her money and consecutive 2 months and then make me wait on for 9hours yet I provide everything you asked and then take me to tour damn Western Union department that wants a few and when the fee is waived, you refuse to give me the code so I can go to withdraw all my money. Like how how heartless and corporate murderous are you people? I curse the day I allowed to use that prepaid card. You are the terrorists here abducting and refusing to pay out our money.

I HAVE BEEN DISPUTED ALL MY TRANSATIONS SEND JULY2020 AND THE CLAIM IS APPROVE AND THE STILL DONT PUT NOTHING AVABLE IAM GOING THROUGH HARD SHIP

They freeze my card every other use and they ask me personal questions like what year my grandmothers house was built and what bank did they take there first loan out from wtf my grandparents passed away why do they need to know this info to verify me is it even legal to ask questions like that? That is crazy they need to be asking me questions about myself not my grandparents

I just had the same experience. My money 6K was taken from my EDD card and they just denied my claim without any proof. I did reopen my claim and request proof of the investigation. What else can I do from this point?