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Bank of America review: loan modification 126

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8:14 pm EDT
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Bank Of America has sent me reinstatement calculations (document attached) for my mortgage to prevent foreclosure. I also received a similar letter from B Of A attorneys. I in turn responded by remitting the exact amount requested well within the specified time limit of the letter. To which B Of A cashed the check I sent and applied payment to my outstanding mortgage balance. I have not received any written information from B Of A other than the initial reinstatement so I decided to make the normal mortgage payment about a week prior to its due date of 9 Nov 2011. To date this payment has not been applied to my account. Because of this I called the bank yesterday to determine the status of my account. I was informed that the back was still proceeding with foreclosure. Apparently the bank made a mistake in the amount they initially requested for reinstatement. They now want more money! Also, as an FYI I also filed for loan modification, twice, with them. Due to mistakes made on their end.
Here’s the thing. It isn’t that I don’t have the additional amount of money that they are now requesting. It’s a matter of principle. In the world of business they made me an offer; through the loan reinstatement. I accepted said offer by compliance of their terms by remitting payment within their requested timetable. They accepted the terms of their offer by cashing and then applying payment to my mortgage account. They had plenty of opportunity to mail out a new reinstatement letter and state that they made a mistake as well as to return funds to me; they did neither. I believe that this is a breach of good faith and contract on the part of B Of A. I don’t believe that they have been treating me fairly. My home is almost paid for, 2.7 years remaining on mortgage. I believe that B Of A is targeting me for foreclosure because it’s an opportunity to steal my home from underneath me and make a huge profit in the process.

Ray S

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debra tate1960
uniontown, US
Mar 13, 2012 10:28 pm EDT

we are going through the same thing right now what was your outcome on this we need help badly .email me jdduckhouse@aol.com please

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annoyed2012
Apple Valley, US
Mar 19, 2012 12:13 pm EDT

I am dealing with the same issue... now only 3 months into the process but they keep losing documents, will not change my number in the system and when they do I get 15 calls a day... I am so sick of dealing with them. I am ready to walk away from my house just to screw them over (and myself) but we can not afford the house anymore and need help and no one is willing to help and no one can talk to you. I am working with a lady whos second language is english and makes things even more frustrating. I am just so ready to be done! They are a crappy company and I was so excited when they where going to sell my mortgage to a new company but no I am stuck!

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jajohnson
Nash, US
May 16, 2012 3:17 am EDT

ray, I am going through the same thing. Bank of America agreed to reinstate my loan and after I paid them the agreed amount in the time agreed, they decide to foreclose on me anyway. please email me if you have an attorney. JJoh174422@aol.com

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Lorenzooliver
Anaheim, US
Jun 02, 2012 1:40 pm EDT

I was foreclosed on 4 months ago and am still living in my home. If you are in foreclosure you should visit icansuemylender.com or you call them at [protected]

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Angie Quirarte
Sylmar, US
Aug 28, 2012 12:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am in desperate need of getting help with my home I don't want to lose my house. I have been working with Bank of America for over a year with my loan modification and have not been able to get any help I keep getting transferred around to different people, because they tell me that my income on my tax returns is complicated I have sent Bank of America every single peace of document they have requested, my home had a sale date on May 08, 2012 at 9:00 A.M. I was told by my the negotiator, Stacey Reed not to worry that she had requested a postponement date but she was unable to give me confirmation of the postponement until one day before the sale date, On the morning of my sale May 08, 2012 I called the negotiator at 7:15 A.M. and she informed me that the investor had decline my postponement that she was sorry but my house was going to sale I was livid and started screaming on the phone telling her how can you tell me this the same date of my home going to sale that their is nothing you can do to stop my sale, she said she was sorry, I asked her to please let me talk to a supervisor she said NO, no one else can do anything I insisted to be transferred to a supervisor and when she did transfer me all I got was a voice mail, I was forced to run to the bankruptcy court to file for bankruptcy to save my home which was something I did not want to do because bankruptcy affects my business. I have continued to call Bank of America to work out a plan to modify my loan and I am unable to get any help I just keep been told that the investor which is Freddie Mac is not willing to work with me I have emailed Freddie Mac as well to file a complaint and open up an investigation as to why Bank of America is telling me that there is nothing they can do to help me out when clearly I have followed all procedures that they have requested . I strongly believe that Bank of America is neglecting to have someone that fully understands how to read corporate taxes review my case so they can fully understand where my income is coming from. I've have even gone as far as sending my negotiator a letter explaining to them how to read my income taxes and figure out my income. I am requesting that I be given the opportunity to speak to someone that can actually take the time to carefully review my case and tell me what are my options which I strongly believe no one has taken the time to provide any assistance and they just simply don't want to work with my case because my file is to complicated. I don't want to lose my home I am desperately asking for help . I will do what ever I need to do to keep my home even if it means getting a second job to qualify if, that is the reason because according to Bank of America they do not know... She (Stacey Reed) said the investor Freddie Mac is not willing to work with me but, no one seems to know why? This is simply not an acceptable answer after I've done everything and submitted everything that they've asked me for. On June 14, 2012 I suffered a mild stroke which paralyzed one side of my face this entire frustrating situation has me sick to my stomach in trying to have someone please help me out. I hope that you will find it in your heart to please investigage and look into this matter. I thank you in advance for taking the time to read my letter.

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kinger2308
Chino, US
Nov 29, 2012 10:45 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I have been going thru a loan modification with Bank of America for about a year. I finally got my loan modification paperwork yesterday and I am extremely disappointed and frustrated. I have emailed and called James Sauer numerous times and he has not gotten back to me. My interest rate stayed the same, my monthly mortgage amount was raised, and I have to pay back the HUD and Bank of America liens at the end of my loan. What is the point in the loan modification? I need answers ASAP! Somebody please help me... I have to mail the loan papers by this Saturday. I can't do that without having my questions answered. Please email me at kinger2308@hotmail.com

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