Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Security Products and Services Brink's Global Services Discontinue service
Brink's Global Services

Brink's Global Services review: Discontinue service

J
Author of the review
6:28 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I signed with Brinks 7/21/20 for a 36 month contract. Out of contract I chose to switch to Safe Home Security. I filled out all documents with the agent sent to assure that all documents were filed for a smooth transition. I continued to receive emails from Brinks stating I did not activate my service. I contacted my sales rep and he said call Brinks directly and discontinue service. I tried 12/30/23, 12/31/23 and again on 1/2/24 [two separate calls]. The first Brinks CS rep said I owe $1241.69 left under contract. I was out of my contract and said so when he said I signed for 3 yrs on 1/10/22. I said I did not. Called the 800 # and spoke to rep who said the same so I said send me the contract I signed and today I received a typed letter stating I signed up for 3 yrs on the 1/10/22 date that I did not. I would not signed a new contract when I was still under the original contract of 36 months signed on 7/21/20. I respectfully request you discontinue my service as I have paid for two months of non use already. I have since contacted my bank and refuse to pay you any more as I am not using your service and did not extend my contract.

Confidential Information Hidden: This section contains confidential information visible to verified Brink's Global Services representatives only. If you are affiliated with Brink's Global Services, please claim your business to access these details.

Brink's Global Services response
Jan 04, 2024 9:11 am EST
Brink's Global Services customer support contacts
Phone numbers

+44 208 831 5900

+1 (804) 289-9600

Address

Unit 3, Radius Park Faggs Road, Feltham, TX, TW140NG, GB

Website

www.brinks.com

File a complaint Write a review
View all Brink's Global Services contacts
Judy Falk, thank you for your feedback. Brinks Home takes all complaints seriously, and we appreciate you bringing this to our attention. I have located your account, and I will be reaching out directly to help resolve this for you. Please allow 48-72 hours for us to investigate this matter and contact you via phone or email. We appreciate your time and patience and look forward to speaking with you soon. – Andrea
Resolved

This complaint has been resolved automatically due to user's inactivity.

More
Send message
Copy link
Report
0 comments
Add a comment

More Brink's Global Services reviews & complaints

Brink's Global Services - instructions 53
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Brink's Global Services - horrible company! 39
Brink's Global Services - Faulty electrical and photocell 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Brink's Global Services - fees and cancellation 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Brink's Global Services - poor service and would not release from contract 12
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Brink's Global Services - Scammed me, never showed for installation, won’t return my money
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Brink's Global Services - Unauthorized charge and will not refund
Brink's Global Services - goes on and off all night
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Brink's Global Services - Billing and monitoring
Brink's Global Services - Service
View all Brink's Global Services reviews and complaints

  1. Brink's Global Services Contacts

  2. Brink's Global Services phone numbers
    +44 208 831 5900
    +44 208 831 5900
    Click up if you have successfully reached Brink's Global Services by calling +44 208 831 5900 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +44 208 831 5900 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +44 208 831 5900 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +44 208 831 5900 phone number
    100%
    Confidence score
    United Kingdom & Europe
    +1 (804) 289-9600
    +1 (804) 289-9600
    Click up if you have successfully reached Brink's Global Services by calling +1 (804) 289-9600 phone number 0 0 users reported that they have successfully reached Brink's Global Services by calling +1 (804) 289-9600 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +1 (804) 289-9600 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +1 (804) 289-9600 phone number
    United States
    +32 32 342 151
    +32 32 342 151
    Click up if you have successfully reached Brink's Global Services by calling +32 32 342 151 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +32 32 342 151 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +32 32 342 151 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +32 32 342 151 phone number
    100%
    Confidence score
    Belgium
    +33 148 169 538
    +33 148 169 538
    Click up if you have successfully reached Brink's Global Services by calling +33 148 169 538 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +33 148 169 538 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +33 148 169 538 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +33 148 169 538 phone number
    100%
    Confidence score
    France
    +30 210 348 4000
    +30 210 348 4000
    Click up if you have successfully reached Brink's Global Services by calling +30 210 348 4000 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +30 210 348 4000 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +30 210 348 4000 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +30 210 348 4000 phone number
    100%
    Confidence score
    Greece
    +39 575 984 434
    +39 575 984 434
    Click up if you have successfully reached Brink's Global Services by calling +39 575 984 434 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +39 575 984 434 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +39 575 984 434 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +39 575 984 434 phone number
    100%
    Confidence score
    Italy
    +352 425 151 267
    +352 425 151 267
    Click up if you have successfully reached Brink's Global Services by calling +352 425 151 267 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +352 425 151 267 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +352 425 151 267 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +352 425 151 267 phone number
    100%
    Confidence score
    Luxembourg
    +31 102 421 414
    +31 102 421 414
    Click up if you have successfully reached Brink's Global Services by calling +31 102 421 414 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +31 102 421 414 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +31 102 421 414 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +31 102 421 414 phone number
    100%
    Confidence score
    Netherlands
    +48 228 535 344
    +48 228 535 344
    Click up if you have successfully reached Brink's Global Services by calling +48 228 535 344 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +48 228 535 344 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +48 228 535 344 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +48 228 535 344 phone number
    100%
    Confidence score
    Poland
    +7 495 775 6252
    +7 495 775 6252
    Click up if you have successfully reached Brink's Global Services by calling +7 495 775 6252 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +7 495 775 6252 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +7 495 775 6252 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +7 495 775 6252 phone number
    100%
    Confidence score
    Russia, CIS & Baltiс Countries
    +90 212 250 6700
    +90 212 250 6700
    Click up if you have successfully reached Brink's Global Services by calling +90 212 250 6700 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +90 212 250 6700 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +90 212 250 6700 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +90 212 250 6700 phone number
    100%
    Confidence score
    Turkey
    +61 283 968 888
    +61 283 968 888
    Click up if you have successfully reached Brink's Global Services by calling +61 283 968 888 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +61 283 968 888 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +61 283 968 888 phone number 1 1 users reported that they have UNsuccessfully reached Brink's Global Services by calling +61 283 968 888 phone number
    Australia & New Zealand
    +852 28 779 717
    +852 28 779 717
    Click up if you have successfully reached Brink's Global Services by calling +852 28 779 717 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +852 28 779 717 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +852 28 779 717 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +852 28 779 717 phone number
    100%
    Confidence score
    Hong Kong & Philippines
    +91 224 931 9000
    +91 224 931 9000
    Click up if you have successfully reached Brink's Global Services by calling +91 224 931 9000 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +91 224 931 9000 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +91 224 931 9000 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +91 224 931 9000 phone number
    100%
    Confidence score
    India
    +65 65 917 799
    +65 65 917 799
    Click up if you have successfully reached Brink's Global Services by calling +65 65 917 799 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +65 65 917 799 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +65 65 917 799 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +65 65 917 799 phone number
    100%
    Confidence score
    Singapore & Malaysia
    +27 113 922 006
    +27 113 922 006
    Click up if you have successfully reached Brink's Global Services by calling +27 113 922 006 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +27 113 922 006 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +27 113 922 006 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +27 113 922 006 phone number
    100%
    Confidence score
    South Africa
    +66 26 300 661
    +66 26 300 661
    Click up if you have successfully reached Brink's Global Services by calling +66 26 300 661 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +66 26 300 661 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +66 26 300 661 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +66 26 300 661 phone number
    100%
    Confidence score
    Thailand
    +84 838 444 681
    +84 838 444 681
    Click up if you have successfully reached Brink's Global Services by calling +84 838 444 681 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +84 838 444 681 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +84 838 444 681 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +84 838 444 681 phone number
    100%
    Confidence score
    Vietnam
    +971 42 996 936
    +971 42 996 936
    Click up if you have successfully reached Brink's Global Services by calling +971 42 996 936 phone number 2 2 users reported that they have successfully reached Brink's Global Services by calling +971 42 996 936 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +971 42 996 936 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +971 42 996 936 phone number
    100%
    Confidence score
    UAE
    +54 114 016 4400
    +54 114 016 4400
    Click up if you have successfully reached Brink's Global Services by calling +54 114 016 4400 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +54 114 016 4400 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +54 114 016 4400 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +54 114 016 4400 phone number
    100%
    Confidence score
    Argentina
    +55 112 133 0300
    +55 112 133 0300
    Click up if you have successfully reached Brink's Global Services by calling +55 112 133 0300 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +55 112 133 0300 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +55 112 133 0300 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +55 112 133 0300 phone number
    100%
    Confidence score
    Brazil
    +52 555 627 3480
    +52 555 627 3480
    Click up if you have successfully reached Brink's Global Services by calling +52 555 627 3480 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +52 555 627 3480 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +52 555 627 3480 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +52 555 627 3480 phone number
    100%
    Confidence score
    Mexico
    More phone numbers
  3. Brink's Global Services emails
  4. Brink's Global Services address
    Unit 3, Radius Park Faggs Road, Feltham, Texas, TW140NG, United Kingdom
  5. Brink's Global Services social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Brink's Global Services Category
Brink's Global Services is ranked 3 among 64 companies in the Security Products and Services category
#01 Transportation Security Administration [TSA] Transportation Security Administration [TSA] #02 Action Fraud Action Fraud #03 Brink's Global Services Brink's Global Services #04 Safe Life Defense Safe Life Defense #05 Chubb Fire & Security Canada Corporation Chubb Fire & Security Canada Corporation

Most discussed complaints

Remove us from your 5 yr contract
1
(opinions to this review)
 Service appointment
1
(opinions to this review)
 indoor camera
1
(opinions to this review)
 Discontinue service
1
(opinions to this review)
 instructions
1
(opinions to this review)
Brink's Global Services Alternatives
Safety Technology 3 reviews Alarmtek Security Systems of Canada Incorporated 12 reviews AR500 Armor 1 review Central Security Group, Inc. 6 reviews Firstline Security Inc. 1 review