Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Security Products and Services Brink's Global Services Misleading
Brink's Global Services

Brink's Global Services review: Misleading

J
Author of the review
12:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have had an issue with Brinks Home for a few months now. They were great in the beginning when I signed up. However, the problem really began when I discovered there was no signal going to central for six months. It took 2 more months after to rectify the situation. After they attempted to charge me $600.00 for a new panel I told them I was not longer interested in doing business with them. I was sent to their Texas home office and they promised me a new panel but said it is now custom for the general public to install the new panel. I didn't have much to complain about that except, WHAT? No big deal, it was an easy thing to do. Then I started having problem with them again. I was told because they bought out another company they would not be able to send a technician out to fix the new panel but they would have someone zoom me. WHAT? I demanded a technician as i had enough of their lies. They said it was written in my contract. I respectfully informed them I did not sign a contract. They refuse to help me and now I am electing to get my lawyer involved. Not once did I authorize them to service my account when the other company sold out to them. Not once did they alert me when my system was down communicating with central. Brinks Home is a scam and have no regard for their customers. Imagine all the folks in distress because of break in, thinking they would be safe. My suggestion is to report to the Consumer Affairs. This scam has got to stop.

Desired outcome: Refund, cancelation and people to connect with me to start a class action suite.

Brink's Global Services response
Sep 18, 2023 9:29 am EDT
Brink's Global Services customer support contacts
Phone numbers

+44 208 831 5900

+1 (804) 289-9600

Address

Unit 3, Radius Park Faggs Road, Feltham, TX, TW140NG, GB

Website

www.brinks.com

File a complaint Write a review
View all Brink's Global Services contacts
Joe, thank you for reaching out about your recent issue with your account. We take all complaints seriously, and I am sorry to hear you had trouble. I would love to look into this for you, and work with you to reach a resolution. Please send us an email at socialmedia@brinkshome.com with your account information and any additional details you would like to provide. We look forward to following up with you. - Andrea
Resolved

This complaint has been resolved automatically due to user's inactivity.

More
Send message
Copy link
Report
0 comments
Add a comment

More Brink's Global Services reviews & complaints

Brink's Global Services - instructions 53
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Brink's Global Services - horrible company! 39
Brink's Global Services - Faulty electrical and photocell 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Brink's Global Services - fees and cancellation 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Brink's Global Services - poor service and would not release from contract 12
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Brink's Global Services - Scammed me, never showed for installation, won’t return my money
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Brink's Global Services - Unauthorized charge and will not refund
Brink's Global Services - goes on and off all night
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Brink's Global Services - Billing and monitoring
Brink's Global Services - Service
View all Brink's Global Services reviews and complaints

  1. Brink's Global Services Contacts

  2. Brink's Global Services phone numbers
    +44 208 831 5900
    +44 208 831 5900
    Click up if you have successfully reached Brink's Global Services by calling +44 208 831 5900 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +44 208 831 5900 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +44 208 831 5900 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +44 208 831 5900 phone number
    100%
    Confidence score
    United Kingdom & Europe
    +1 (804) 289-9600
    +1 (804) 289-9600
    Click up if you have successfully reached Brink's Global Services by calling +1 (804) 289-9600 phone number 0 0 users reported that they have successfully reached Brink's Global Services by calling +1 (804) 289-9600 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +1 (804) 289-9600 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +1 (804) 289-9600 phone number
    United States
    +32 32 342 151
    +32 32 342 151
    Click up if you have successfully reached Brink's Global Services by calling +32 32 342 151 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +32 32 342 151 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +32 32 342 151 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +32 32 342 151 phone number
    100%
    Confidence score
    Belgium
    +33 148 169 538
    +33 148 169 538
    Click up if you have successfully reached Brink's Global Services by calling +33 148 169 538 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +33 148 169 538 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +33 148 169 538 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +33 148 169 538 phone number
    100%
    Confidence score
    France
    +30 210 348 4000
    +30 210 348 4000
    Click up if you have successfully reached Brink's Global Services by calling +30 210 348 4000 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +30 210 348 4000 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +30 210 348 4000 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +30 210 348 4000 phone number
    100%
    Confidence score
    Greece
    +39 575 984 434
    +39 575 984 434
    Click up if you have successfully reached Brink's Global Services by calling +39 575 984 434 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +39 575 984 434 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +39 575 984 434 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +39 575 984 434 phone number
    100%
    Confidence score
    Italy
    +352 425 151 267
    +352 425 151 267
    Click up if you have successfully reached Brink's Global Services by calling +352 425 151 267 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +352 425 151 267 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +352 425 151 267 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +352 425 151 267 phone number
    100%
    Confidence score
    Luxembourg
    +31 102 421 414
    +31 102 421 414
    Click up if you have successfully reached Brink's Global Services by calling +31 102 421 414 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +31 102 421 414 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +31 102 421 414 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +31 102 421 414 phone number
    100%
    Confidence score
    Netherlands
    +48 228 535 344
    +48 228 535 344
    Click up if you have successfully reached Brink's Global Services by calling +48 228 535 344 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +48 228 535 344 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +48 228 535 344 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +48 228 535 344 phone number
    100%
    Confidence score
    Poland
    +7 495 775 6252
    +7 495 775 6252
    Click up if you have successfully reached Brink's Global Services by calling +7 495 775 6252 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +7 495 775 6252 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +7 495 775 6252 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +7 495 775 6252 phone number
    100%
    Confidence score
    Russia, CIS & Baltiс Countries
    +90 212 250 6700
    +90 212 250 6700
    Click up if you have successfully reached Brink's Global Services by calling +90 212 250 6700 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +90 212 250 6700 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +90 212 250 6700 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +90 212 250 6700 phone number
    100%
    Confidence score
    Turkey
    +61 283 968 888
    +61 283 968 888
    Click up if you have successfully reached Brink's Global Services by calling +61 283 968 888 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +61 283 968 888 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +61 283 968 888 phone number 1 1 users reported that they have UNsuccessfully reached Brink's Global Services by calling +61 283 968 888 phone number
    Australia & New Zealand
    +852 28 779 717
    +852 28 779 717
    Click up if you have successfully reached Brink's Global Services by calling +852 28 779 717 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +852 28 779 717 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +852 28 779 717 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +852 28 779 717 phone number
    100%
    Confidence score
    Hong Kong & Philippines
    +91 224 931 9000
    +91 224 931 9000
    Click up if you have successfully reached Brink's Global Services by calling +91 224 931 9000 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +91 224 931 9000 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +91 224 931 9000 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +91 224 931 9000 phone number
    100%
    Confidence score
    India
    +65 65 917 799
    +65 65 917 799
    Click up if you have successfully reached Brink's Global Services by calling +65 65 917 799 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +65 65 917 799 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +65 65 917 799 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +65 65 917 799 phone number
    100%
    Confidence score
    Singapore & Malaysia
    +27 113 922 006
    +27 113 922 006
    Click up if you have successfully reached Brink's Global Services by calling +27 113 922 006 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +27 113 922 006 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +27 113 922 006 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +27 113 922 006 phone number
    100%
    Confidence score
    South Africa
    +66 26 300 661
    +66 26 300 661
    Click up if you have successfully reached Brink's Global Services by calling +66 26 300 661 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +66 26 300 661 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +66 26 300 661 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +66 26 300 661 phone number
    100%
    Confidence score
    Thailand
    +84 838 444 681
    +84 838 444 681
    Click up if you have successfully reached Brink's Global Services by calling +84 838 444 681 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +84 838 444 681 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +84 838 444 681 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +84 838 444 681 phone number
    100%
    Confidence score
    Vietnam
    +971 42 996 936
    +971 42 996 936
    Click up if you have successfully reached Brink's Global Services by calling +971 42 996 936 phone number 2 2 users reported that they have successfully reached Brink's Global Services by calling +971 42 996 936 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +971 42 996 936 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +971 42 996 936 phone number
    100%
    Confidence score
    UAE
    +54 114 016 4400
    +54 114 016 4400
    Click up if you have successfully reached Brink's Global Services by calling +54 114 016 4400 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +54 114 016 4400 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +54 114 016 4400 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +54 114 016 4400 phone number
    100%
    Confidence score
    Argentina
    +55 112 133 0300
    +55 112 133 0300
    Click up if you have successfully reached Brink's Global Services by calling +55 112 133 0300 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +55 112 133 0300 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +55 112 133 0300 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +55 112 133 0300 phone number
    100%
    Confidence score
    Brazil
    +52 555 627 3480
    +52 555 627 3480
    Click up if you have successfully reached Brink's Global Services by calling +52 555 627 3480 phone number 1 1 users reported that they have successfully reached Brink's Global Services by calling +52 555 627 3480 phone number Click down if you have unsuccessfully reached Brink's Global Services by calling +52 555 627 3480 phone number 0 0 users reported that they have UNsuccessfully reached Brink's Global Services by calling +52 555 627 3480 phone number
    100%
    Confidence score
    Mexico
    More phone numbers
  3. Brink's Global Services emails
  4. Brink's Global Services address
    Unit 3, Radius Park Faggs Road, Feltham, Texas, TW140NG, United Kingdom
  5. Brink's Global Services social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 05, 2024
Brink's Global Services Category
Brink's Global Services is ranked 3 among 64 companies in the Security Products and Services category
#01 Transportation Security Administration [TSA] Transportation Security Administration [TSA] #02 Action Fraud Action Fraud #03 Brink's Global Services Brink's Global Services #04 Safe Life Defense Safe Life Defense #05 Chubb Fire & Security Canada Corporation Chubb Fire & Security Canada Corporation

Most discussed complaints

instructions
4
(opinions to this review)
 Remove us from your 5 yr contract
1
(opinions to this review)
 Service appointment
1
(opinions to this review)
 indoor camera
1
(opinions to this review)
 Discontinue service
1
(opinions to this review)
Brink's Global Services Alternatives
Safe Haven Security Services 15 reviews Chubb Fire & Security Canada Corporation 6 reviews ASG Security 4 reviews Riscure 1 review Transcend Security 1 review