Burger King
Reviews and Complaints

Went to BK in Elmsford NY on 12/28/22 at 12;30pm.

Not only is the food terrible but the prices have skyrocketed.

My fish was dry and mostly bread, my mozzarella sandwich was luke warm, not like in your commercials and tasted old.

$8 for a whopper/bacon ?

$28 for 3 dry, old warm sandwiches and a french fry. Next time I get the urge for fast food It won't be BK, not me, not now, not ever!

Dec 24, 2022 around 1:45 I went to the burger at 330 Rhorer's town road Lancaster, pa [protected]. Note on the front door said dining room was closed due to small staff, but the drive is open. Anyway drove to the drive up there was a white bucket blocking the entrance, so I got out and moved it, they took my order, plus there more cars behind me. So I drive around to park in the lot somebody has now put two buckets there, so I removed both of them, I watched as other pulled up and got served. Well here the manger and a employee came she is carrying a plastic jug, she puts it in the drive up and puts the two buckets there, so I get out of my vehicle I asked her how are people going to use the drive up. She said it is down I told her then you should have put a sign stating that, then her attitude came out, what a smart [censored], well she said she would have not moved the buckets to get a burger ,I said the sign on the door said drive up was open. Anyway the manger said that they were having computer issues, I said that is fine but should have put a sign at the drive up. I will tell you this if I was the manager I would have fired her on the spot. There are other times I went in there people always on their cell phones, the language you hear is terrible. Cell phones should be in their lockers until their break.

Management was informed that employees lived 15-20 miles out side of town, and due to weather conditions there would be times that the employees wouldn't be able to make it in. Then due to the weather conditions you may or may not have phone service so you can call in 4 hours before your shift and have been informed your wages are getting docked because of it. Or the snow is so deep you can't get out of your drive way. Then your hours get cut to 2-4 hours a day for 5 days a week. (that doesn't even pay for the gas, not including the ware and tear on the vehicle. Why not work the employees 7-8 hours a day 3 or 4 days to make it worth while? Then the manager gives everyone their assigned stations, and they get busy and the managers start ranting and raving and step into the employees stations and taking over. How are the employees supposed to learn? Then the videos, how can you do the questions if the computer freezes up, shouldn't the managers be responsible for making sure that the employees are taught what is required of them? (Including having them come to the office and do the videos on the computer, not everyone has accessibility to a computer, and if you're old school you might not know nothing about computers) If the managers are ranting and raving that will make the employees feel inadequate and give up. When I go in to eat, I don't want to hear, employees being told what screw ups they are. Most of the people who work fast food are young adults, seniors or convicts. Everyone makes mistakes, I know I have. But why should you belittle them in front of customers? I have seen employees walk out due to the ranting and raving of managers.

I said I would not ever visit this site again, but my niece was starving and wanted Burger King. Well that was a sad and pathetic visit today! My niece was so mad when she came back out to the vehicle that she was practically screaming about how pathetic of a joint this site was! Absolutely no burgers! They were out of burgers! HOW IN THE WORLD IS A BURGER JOINT OUT OF BURGERS! After all it is called BURGER KING, not CHICKEN KING! there is only limited fast food joints in Fort Morgan, CO.

I am writing in response to a Burger King I frequently go to. The Burger King constantly has very bad service when it comes to food quality in the fries. Even on “Yelp” it has an overall 1.5 star rating. Please take disciplinary action immediately in regards to this matter.

My name is Garrett B. And please email me back asap (garrett.[protected]@yahoo.com) in regards to this matter. Thank You

On 12/18/22 8:30 am We had breakfast at the Marianna, FL Burger King , on the door it said manager Alex Perry. We are tourists passing through. What a complete disgrace. We went through the drive thru and ordered 2 sausage egg and cheese croissant meals with coffee. The sandwiches were smushed. The sandwiches were clearly made way ahead of time and microwaved. Gross. Eggs overcooked. Coffee undrinkable- very lukewarm. We received no ketchup, only 1 napkin for 2 meals, had to ask for a receipt. We ate in the parking lot. Not one garbage can in the parking lot. Had to go in to throw the trash away. The bathrooms were NOT clean. This is all first thing in the morning. Apparently no one cleans them. And to add misery to this experience, the bill was an outrageous $19.11.

It’s been awhile since I went to a Burger King but this is the last time I will go to one. I could of gotten better food, hot food and HOT coffee at McDonalds for half the price!

I visit your restaurant in Cleveland, MS on this afternoon, December 15, 2022. I went thru the drive thru placed my order and was asked to come to the window after paying for my food I noticed the order was incomplete te, I told the cashier it was not complete, she said "I did not take your order, she did" someone in the restaurant asked what was wrong and was told the order was not complete. I ordered to food the was missing and paid was asked to pull up and my food will be brought out to me. I waited about 5 to 10 minutes the young lady brought the items and asked if that was what I ordered I told her yes. I drove off and discovered the burgers were cold to the touch I did not eat it because I did not want a cold burger. I do not go to Burger King often but my disabled brother wanted to go because he like it.

I spent $38.00 and did not think I would get cold food after waiting to be served. I will not be going to the restaurant anymore and will explain to my brother why we cannot go to his favorite restaurant.

You offer a free whopper option on back of receipt, however the second question on survey asks for Survey Code? There is not a survey code on receipt. See attached photo. thank you

We stopped at the Burger King at the Blyth Services on Wednesday 7th December, 18.12, order number 3139, the burgers didn't taste flame grilled, the burgers were cold and so were the chips and we paid for bbq sauce and didn't get any. I went back up and complained they gave me two more lots of chips eventually and some bbq sauce but this is not the sort of experience we are used to from Burger King.

On dec ordered a small senior coffee at the bk at the intersection of old country rd and woodbury rd in hicksville/plainview. First they told me I got a free refill an d then they said they gave me change from a $5 I gave them (I don't see how both could happen at the same time). I checked my wallet and there was no $5

And no singles, just a $20 bill. I detest being ripped of and they did although obviously I was. Bk need the money that badly that now they are stealing from customers? I really resent being taken for an idiot and I will spread the word.

Your Miami headquarters assigned a 16 digital account number that has a $90.00 amount of cash on the number assigned. Your office did not issue a card, just told me to give it to the cashier verbally when I did an order. They also said they would not be sending a new card. The account number will not work at the POS at the BK I go to and the staff has told me I need a plastic card and not just a piece of paper.

Please send me a New card that works as soon as possible or refund my money to me if you cannot send a card. I have been working on this problem since November 21st with no resolution. I want this taken care of immediately.

My account number is: [protected]

The amount on the account is $90.00

Joseph B. Pace

Post Office Box 99

Winnabow, North Carolina [protected]

Your immediate attention to this matter would be appreciated so we can get this matter settled and taken care of.

went to burger king with a friend 12/32022 at approx. 1:30 pm wanted to go in and eat doors were locked time on door said should be open. figured couldn't go in would go to drive window when went to drive window was told couldn't take 2 coupons told her were two different people in car said didn't care, can't take two coupons. left and went to macs instead

After it took 30 minutes from the point of ordering on the machine to receiving my food, i asked your staff member if i could speak to the manager, she said there was was no manager. When i said how can that be possible, she said she was the manager. I complained to her that I cannot under stand how it takes 30 minutes waiting in front of the desk to receive my food, she told me to "take the food and go".

I went to Burger King in Cleveland MS yesterday 12/2/22 My supposed transaction id is: [protected]-121147 Order #89 Drive Thru. I ordered 1 Whopper Plain, And 1 Whopper meal with cheese, large fry, large coke 0. The woman told me that would be 19.07. I got to the window, thinking I miss understood, she said it again. I questioned it, I said your charging too much. The woman behind her chimed in and backed the employee. I paid them, I had no choice, and I had to ask for a receipt, because they never give you one. The receipt said 13.19. I thought maybe I miss understood. I called my bank, they said the charge was 19.07. Looking closer at the receipt, It showed under the payment that the last 4 digits to the Visa used were 0244. That's not my Visa. When I get my bank statement, I will be going back, and I want a full refund for my troubles. Thank you

I went to a burger king on my way to work. I ordered two biscuit sandwiches with egg, cheese and sausage. My daughter order two biscuit sandwiches with just cheese and egg. The deal was 2 for $5. Total of $10 plus tax.

The biscuits were dark brown and hard as dog biscuits. I ate one and my daughter ate both of hers because we had no other breakfast. I am upset that I got charged for this food and the people who made these knew they were baked way too long. To top it all off, the cashier gave back my credit card but threw the receipt away. I watched her do that.

I am in Appleton, Wisconsin. The Burger King is located close to Appleton airport.