Burger King’s earns a 1.2-star rating from 4612 reviews, showing that the majority of fast food enthusiasts are dissatisfied with their meals.
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Bacon king burgers complaint
I am writing in regards to my order on Jan 22 2021 at 5:42 pm. I ordered 4 bacon king Burgers. I was shocked by the total and almost canceled my order because of the total of $31.42. But because having already decided with my family on those for dinner I got them we were looking forward to trying them after seeing the commercials. The burgers I received...
Food, service, staff
Went to the Burger King on National Road West in Richmond Indiana. Was pulled forward for 6 sandwiches and fries which would be okay if we didn't wait almost 30 minutes to be told they was waiting on fries. All of our fries was almost cold not fresh at all! My chicken sandwich was not only cold but tasted like it had sat there all day! Very poor service!...
Read full review of Burger KingBuns too thin and fall apart and u hav a big mess.
Buns too thin. Fall apart and make a mess on hands.
Desired outcome: Thicker buns
Survey Restrictions
The customer is only allowed to complete a survey 1 X every two weeks. I eat there everyday. The completion of the survey allows a free prize. The competition allows a survey to be completed with each purchase. If BK would do this it would increase the volume of business.
Desired outcome: Allow the survey for every purchase
Shake machine is down
Hello. My name is Amy Savino. I love Burger King. I have gone to the same one since it was built. We go there every few weeks. The last few years it has been a lot less. Every time we go in the shake machine is down. If you go in before 5pm you might get a shake, after that you won't. This evening 1/21/2021 I had a late evening and decided to stop in for...
Read full review of Burger KingGift card
Burger king on 441 Eustis, FL would not take gift card. I gave them one with a couple bucks on it and it went through. I have another Burger King card and their machine wouldn't take it and they made no attempt to run it manually. It is a happy eats card and it has Burger King logo on it. At least they got my two bucks off old gift card greedy bunch. I bet they got some food themselves with their company discount
Read full review of Burger KingCash
Around 2:20 yesterday, January 20, 2021, through the drive through, I ordered for my grandson, bill was $5.64.. I gave cashier $20.64, which I saw her key in and place in drawer. I looked away and she handed me my receipt, which I put in the open section of my car console. She then handed me his drink, straw and then bag of food. I am a frequent customer of...
Read full review of Burger KingThe manger smoking weed outside the restaurant with a 16 year old boy
I came to burger. Last night the manger was outside smoking drugs with a minor I know he was a minor because he is my friends kid this is not the first time I came there and they were outside around the car smoking. This has got to stop or the next time I will give the cops there. I came to order and it took me 3 mins to get my food after she decided to come in side
Read full review of Burger KingWait time
I was in you Clovis location on Herndon and Clovis Ave in Clovis CA and it took me over an hour as I'm still waiting for me food. I got in line at 6:17pm with 6 cars in front of me and did not leave until 7:34pm. An average wait time of over 20 minutes a car. Don't you have some standards of a cars wait time as a company? I believe it's called fast food for a reason it's suppose to be fast! If this was the only time this has happened I would not say anything but this happens every time I got to you stores in my area. I would like a call to at [protected] about this or I will never ever spend one more dime at your stores...
Desired outcome: Fix your fast food wait times or hire more employees to fix them
Service
Only 5 cars in line. And it took 40 minutes to get to the window and watched 4 employees standing around. While I waited another 10 minutes to get my money and then I get my food its freaking ice-cold and then had to wait another 5 minutes for a Sundae. I worked fast-food this would get you fired and in a hurry. This is not the first time they are just getting a lot worse.
Read full review of Burger KingService
I wanted to share our experience that we had this evening after visiting the drive through of one your Burger King, we placed our order and the person taking the order was very friendly and when we got to the window we decided before she ran our debit card to add an order of onion rings to our order and the drive through person stated that we could not add...
Read full review of Burger King4 sausage egg cheese crossaints
i called and talked to someone on 1-3-2021 and was told i would get a 20 dollar gift card sent to my e-mail and i have yet to recieve it. i have never had a problem with any of your restauraunts and am a little disappointed in the customer service . i hope this is some kind of mistake and if it is i am sure it will get resolved. again i love your food and would hate for this to make me choose a different fast food service.
Desired outcome: get my gift card
Customer service/bacon king
16Jan2021 - order 88 drive through order Bacon King with no mayo, no ketchup, no sauce. Problem - extra mayo, extra ketchup. Called complained and was instructed to come in to return sandwich. Drove to the restaurant and returned my meal. Representative tried to convince me it was my fault. Receipt says other wise.
Read full review of Burger KingMy receipt
The receipt which I received is unreadable and therefore I can't submit the numbers needed for me to receive a free Whopper.
I also wanted to let you know that the Impossible Burger is much better than the former Veggie Burger which your restaurant used to make. Please contact me at [protected]@yahoo.com
Thank you, Leisa Hudson Hamill
Desired outcome: ??
gift card
Hi, I am really upset with your gift card. I feel stupid giving a gift to my grandson and he calls me tells me that the gift card does not work!
I have the receipt and I really wish I would talk to you in person because it is unacceptable, I will never buy your gift card again but I want to know why it is not working? Please call me or let me know how I can check the balance of my and correct this situation.
App
I ordered and purchased 2 OCS and 2 fries using the BK app and paid by Apple Wallet. Drove to the drive thru only to be told the store in Chappell Hill, TX (#16167) does not accept the BK App. They would not give me my refund nor did they give me my food. I left without no food and my $5.33 taken. If this is not corrected and I am not compensated and...
Read full review of Burger Kingwhopper order at BK in grand rapids minnesota
we waited for a while, and asked to pull ahead, so the wait was longer then i would think for 4 whoppers when they are on sale and it was nearing lunch. i asked for cheese on 2 of the whoppers and didnt get them on any of them at all, and i diid not wish to sit in drive thru again and wait again jsut to tell them that and we live out of town so not worth the drive back in. they werent really freindly acting either, so i didnt want to deal with them again all for the cheese on the whoppers htat were missing it, and it costs a little chunk of money for the cheese that wasnt on it. they were piled with more onion then i have ever seen on a burger, it was over powering and not good.
Desired outcome: for the store to take note and be more careful, maybe a couple free whoppers to make up for the ones that were not made to the standard that i ordered
my number is [protected]
Service
I went to Burger King number 25185 just now. I ordered my food at 11:54. I went up to the counter about 10 after 12, still no food, and no one would look at me. Finally, got a lady and she just started looking in bags and walked away. Finally, got a manager, he got most of my food together by about 12:15... But missing mozz sticks. Took what food I had to...
Read full review of Burger KingDrive-thru
Hi there! My son and I used your Livingston drive-thru a bit ago and to say I am disappointed in an understatement. I did attempt to call the store, but no one answered and it went to a voicemail that is apparently not set up. Every item was cold... Not even lukewarm, but cold. I looked for a receipt to snap a pic and realized she didn't even provide a...
Read full review of Burger KingBurger King, 184 North
order #76 on Monday 01.11.21. I had to slowly repeat my order 3 times before the girl finally understood what I was ordering. When I got to to the pay window it was a different order they tried to charge me for. Once that glitch was straightened out, I had to park on the side and wait for them to prepare my order. When it was brought out it was missing the...
Read full review of Burger KingBurger King Reviews 0
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".
4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:
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- Date and time of the incident.
- A clear description of what happened.
- Any particular staff members involved.
- The condition of the food or facility, if relevant.
- Any communication you had with Burger King representatives.
- Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
- The outcome of your complaint with the company, if applicable.
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Overview of Burger King complaint handling
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Burger King Contacts
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Burger King phone numbers+1 (866) 394-2493+1 (866) 394-2493Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 8 8 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 81 81 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone numberUnited States+1 (844) 576-0546+1 (844) 576-0546Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 7 7 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number27%Confidence scoreCanada+61 130 085 2326+61 130 085 2326Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click down if you have unsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone numberAustralia+64 800 425 464+64 800 425 464Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click down if you have unsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone numberNew Zealand+43 122 602 260+43 122 602 260Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click down if you have unsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone numberAustria+90 850 222 5464+90 850 222 5464Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click down if you have unsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone numberTurkey+86 212 422 6000+86 212 422 6000Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have unsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone numberChina+81 120 945 630+81 120 945 630Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone numberJapan+82 80 228 163+82 80 228 163Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click down if you have unsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone numberSouth Korea
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Burger King emailsmedia@rbi.com100%Confidence score: 100%Supportprivacy@rbi.com100%Confidence score: 100%
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Burger King address5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
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Burger King social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 23, 2024 - View all Burger King contacts
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