Burger King
Reviews and Complaints

I went to drive thru first, I got a whopper cheese only when I opened it looked like someone took a bite out of the meat patty so I returned to the store went inside and wow I have never seen a restaurant as dirty as this one, and I'm 58 years old I have seen a lot of them I walked up to a counter that had spills on it then where they turn around it get your food that counter was covered with spilled fries even fry cups laying on there side, paper trash ect... only 3 people working but 4 workers in dining room on there phones. I showed the girl there my sandwich she said yea our broiler does that do you want another one at that point I said no thanks could I please have a napkin she grabbed a bag filled it with napkins and a fork then I noticed she threw a pie in it I guess for my trouble, on the way out I looked the store over filthy dirty open tables all dirty floors dirty you name it. this was no small problem you have a management problem here!

I was at Burger King store#11685 at 1709 W. Craig Rd. Las Vegas, Nv on 2/10/2021. I have never been so ignored as I was here! I waited over 10 minutes just to order, and then waited another 15 minutes for my food. That was not my only complaint- the yelling that the employees were doing was unbelievable! After a while one employee told everyone to quiet down, customers were listening. Orders were not put out in any special order, a gentleman who had ordered well before me (since I had to wait 10 minutes to have my order taken) received his order as I was leaving! This incident will have me seriously thinking about returning.
I have always enjoyed Burger King, but this too much! 25 minutes for 2 hamburgers and 2 fries!

I recently ordered food from Burger King in Somerset kentucky the north restaurant. I paid $18 for a impossible whopper and it was awful. The meat tasted like it had been sitting around for hours and it was burnt it wasn't even hot it just was nasty the fries were hard and cold seemed like it had been sitting out for awhile. Horrible experience. My name is Heather you can email me at [protected]@hotmail.com

I just had the worst experience at Burger King.
The Burger King near my work is at Schofield Ave in Stevens Point, WI.
It appears that a person can only be served if they are in a vehicle.

I walked to this BK.

When I arrived, I got the attention of the person at the window and told her that I would be walking back to the drive thru ordering spot, but I hoped she would notice me in my turn.

I walked back to the drive thru spot where there are 2 lanes. I got in line in one of the lanes and waited until the truck ahead of me placed his order. Then I positioned myself by the speaker waiting. While I waited 3 cars were served at the other line including 2 that arrived after me. So, I got in the line of cars waiting to pick-up their order. When I reached my turn at the window. I rapped on the window and asked to place an order. The man there told me, "We don't have time for you." I asked why and he said the they were busy and repeated, "We don't have time for you." I left.

Previously, I have visited this BK and walked thru the drive thru and had a pleasant experience. In one case, the server said that they need to have a better way for people to walk up and order.

To Whom it may concern,
I don't believe I have ever shared a poor dining experience (online) ever in my life. However, I am compelled to, after my experience yesterday, Sunday January 24th, 2021.
I entered BK early Sunday afternoon hoping to catch a quick burger, to tide me over, as I was running errands before the NFL playoffs. Time was of the essence, as I still had several stops to make. With one customer in front of me, I thought this should go smooth and quickly. I noticed the BK $5 Meal Deal of the day was a double bacon cheeseburger w/small fries and a small drink. Bang, that'll work.
Once my turn to order came up, I approached the counter and made eye contact with Michael (at least that is the name on my receipt, he did not have a name tag on). After an uncomfortable several seconds, I realized I was not going to receive a greeting or a "Welcome to Burger King, Can I help you" and placed my order for the Meal Deal plastered on the front window. My order seemed like it confused young Michael.
After paying my $5.33 (exact change thank you), I received my receipt (Order232) dated 01/24/2021 @ 12:45 PM and stepped aside to wait. Although the drive thru was busy (a young gal seemed to be handling it) the coordination between the cooks and the front counter seemed less than stellar. I simply chose to observe as I waited. After about 6 or 8 minutes, I started looking for the hidden cameras. I was suspecting I was getting pranked as the 10 minute mark came and went.
Meanwhile, Michael had asked the next gentleman (2nd after myself) to wait a few minutes while he took care of "these" orders. At the 12:57 PM mark (time on the register) a couple bags of food were set on the counter. Michael continued over to the cups and straws, returning to set my cup and lid, drinking side down on the counter. Which I politely declined. The whole time he was mumbling something under his breath, as the wait (to order) line grew to 6 then 7, now 8 people. I quietly half joked with the next gentleman (still waiting to order) that he could go to a couple nearby sit-down restaurants and probably get served faster!
Once I actually had my meal in hand, I just had to check the time on the register again. 1 PM.
15 minutes to get a burger and onion rings which I consumed in 8 minutes. (I'm a slow eater.)
During my approximate 25 minute adventure, I did not see anyone wipe off a table or the service counter. Not once. Michael was handling the money and bagging the meals with ungloved hands the entire time. Obviously no one has ever introduced him to ServSafe training.
I have been visiting this Burger King, usually a few times a week, since it opened. It has normally been a pleasant experience. I'm still in amazement about yesterday. There are so many more dining choices in the immediate vicinity, that seem to want to please the customer. And I'm really not interested in your FREE WHOPPER for taking a survey, thank you.
I left Burger King #026880, 3991 SE Federal Hwy Stuart, Fl. feeling I was an inconvenience to Burger King.