Burger King’s earns a 1.2-star rating from 4612 reviews, showing that the majority of fast food enthusiasts are dissatisfied with their meals.
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Cost of order
On August 28, 2019, I attended this BK drive thru location. I ordered 2 whopper meals and wanted 2 additional whoppers. I asked to use my coupon ‘buy 1 get 1 free'. I was told to drive to window. I attempted to give him (I believe he was the manager) my coupon & was told it wasn't necessary. I then questioned him about my total & was told he gave me a promo 2 whoppers for $7. Again I told him I wanted to use my coupon. Finally he adjusted the price & took my coupon, making the 2 whoppers $6.49 rather than $7. It's not about the 50 cents but rather why he didn't take my coupon in the 1st place? Why did he want to charge me more? I was so upset and aggravated at this mans persistence of selling me 2 whoppers for $7 rather than honouring the coupon!
Please contact me Jennifer @ [protected]
very nasty and rude customer service
They get absolutely no starsss! The other day I went through the drive thru. And ordered a meal which I had a coupon for stating (a burger a small fry and small drink!) I asked for a sprite and also a oreo shake! When I got to the window I paid and took a look at my receipt which was just as I ordered charged for the 5$ meal including a burger drink and...
Read full review of Burger Kingservice and manager
Very bad customer experience from employee and management. Went to drive thru place order as we paid for our food nobody else was in line in front or back, employee told us to pull forward it's going to take 10 minutes, I ask her why she never said anything . Couple of minutes later the manger came to window told us to pull forward in a aggressive manner at...
Read full review of Burger Kingwhopper meal
I just got a whopper meal with a promotion I saw in the newspaper. Tonight on my punch break I went to the Lee Rd location located in Lithia Springs, GA. I waited over 20 minutes in the drive thru line before I even ordered. When I finally my food I drive down the street, out of the way I opened my sandwich and the sandwich cold. The fries were so cold they're all bent up and they're so dry Theres no a drop of oil on them .I couldn't go back because I was on my lunch break at work. Highly disappointing.
customer service
Went through the drive though 8/28 about 5:15pm ordered 2 large frappes. Waited for a long time don't know exactly how long but it was long. Then Selene heads me a dripping cup. I mean a dripping cup then proceeds to hand me another dripping cup. The frappe was literally pouring out from the lid. She hands me a wad of napkins and expects me to drive away...
Read full review of Burger Kingabout the general manager miss melinda
I went to the job 2 days ago and reapply for my job back I put the application in and Miss Melinda told me she's going to send me an email to my email account the same day I only got the one that said I completed the application I called yesterday to the job 4 times and I went down there to the job this morning to talk to her again I called yesterday she...
Read full review of Burger KingCounterfeit money given to customer
Hello, My name is javonda craig, I purchased breakfast and paid for it with a 20.00 bill on 08/27/19 at 7:08 am. When I got my change back I didn't notice the difference about the 10.00 bill, I knew it was a little beaten up which is not unusual. I didn't spend any more cash that day. So the next day which is today's date 08/28/19 I went to purchase a...
customer service/ food quality
My husband and I stopped for lunch at this Burger King. We arrived in the noon hour, almost 1 pm. It happened to coincide with the lunch break of many kids at the nearby high school (Hillcrest High, Midvale, Ut.). The kids were obnoxious, loud, and out of control. Not much can be done about that, I know. What is under Burger King's control is the customer...
Read full review of Burger Kingproduct/service
Burger King is my favorite place to get ice cream cones and shakes. I recently visited the new one just opened in Nokomis. We ordered four shakes. First off it took over 15 minutes to get them. Then the taste was not consistant to what it should be. I asked for a refund and manager did that but with no apology or thank you or smile. So...I won't be visiting...
Read full review of Burger Kingmicrosoft e-rewards at burger king
Using Bing as my search engine gives me redeemable reward points for a variety of things. One is a $5 off at Burger king. I live on the Illinois- Indiana border and I have gone to 3 Burger Kings in Illinois and 2 in Indiana and they have never heard of these e-rewards and keep telling me I need a rewards card. There is no card. You are supposed to show them either on your phone or a piece of paper, the code numbers that they scan. I've been bounced back and forth by Microsoft to a separate company who handles the rewards, and the burger King rewards department. One store I went into in Dyer, Indiana at 10:30 a.m. had a black woman manager who was so rude and dismissive for no apparent reason other than the fact that I am white, that I decided to not buy anything . In fact, I'll never go to Burger King again. How could someone like her be hired as a manager. When I was younger in the late 70's, I managed KFCs, Pizza Huts and Color-Tile stores and went on to be part owner and manager in a Piper's Wallpaper and Paint store in Evergreen Park, Illinois. I have Associates in Business and multi-craft maintenance tech. I designed in 1974 the removable patio enclosures for all the Kmarts in Illinois. As someone who has served the buying public for decades, I cannot believe that any company large or small would hire such ignorant and vile people to represent them. Blacks don't kmow how to act in society. They will cost you in lost business and theft. When blacks moved into Harvey, illinois and started destroying it as thay always do, the Macdonalds actually had to close for those reasons and the violence every day and night. I'll tell my friends to never go to that Burger King in Dyer. I am spreading the fact that these ignorant and white hating blacks will not be allowed to spew their racism towards white people in that store. I didn't deserve to be treated that way. I also went to the village hall and expressed my concern to the clerk. If you fall for this affirmative action nonsense, just to get some tax breaks, you will be sorry. Be more selective in you choosing of store management personal. They are the face of your company. I will never set foot in a Burger King again.
extremely poor customer service
My friend and I went through the drive thru and ordered 2 whoppers, 2 large fries, Hershey pie, and vanilla shake. After we placed the order, we drove around to pay and "Blake"(I believe that was the employee's name) took the payment without saying a word. Then he came back, handed me a bag, and then my milkshake. When he handed the milkshake over, the lid...
Read full review of Burger Kingsuper slow service
I placed my order in store at 5:26, and I had to wait for 18 minutes to receive the second half of my order for no excuse, which was just 3 fries without salt! they just ignored my order and in purpose kept serving many other people who were in the drive through and others who were after in store. It was so poor service and extremely unsatisfied. Mrs. Aisha Tabib Cell:[protected] aisha.[protected]@gmail.com
horrible customer service
This location closes 15 to 30 minutes early 4 out of 7 nights a week if not more. They say they are out of food or always have an excuse as to why we cannot order. Or they take forever to serve cold and burnt food. The workers are rude and unprofessional. This is the worst location in Memphis. I'm not sure who the manager is or owner but they don't seem to care too much about how their company is ran.
Read full review of Burger Kingwent into a burger king and saw manager sitting on counter I have picture if needed
I went into one of your burger kings and it was filthy and a boy who said he was a manager was sitting on the counter and another on a table I told them I was going to report them and they just laugh if this is what your stores have become I will not be coming back in them I also have a picture of the kid on the counter I tried to email it but your email is down
membership
Ordered an item which I did get from the branch windsor Colorado. But the web membership would not login. Talked to the manager she said it's been down for three days, so I paid. The person behind me said the same thing and they honored his request. And the store had the incorrect straws manager told me to build three straws to make one.
Store was extremely unprofessional.
customer service
Been going to this location 9 years now, always received great service, until 08/25/2019, approx. 11:10 pm. At the drive thru, waiting in line over 30 minutes, only one vehicle ahead of me, never moving forward. When I get to the window, I asked what was the problem. There is about 15 vehicles behind me now. The Rep at the window stated he held up the line...
Read full review of Burger Kingmanager
On August 26, 2019, a female employee (colored) asked me to leave the premises if I wasn't buying any food due to using my laptop and Burger King's wifi network. I asked her if it was policy to buy before anyone can sit and use the wifi, she did not answer only to state Burger King is a business to make money which I reminded her that Burger King make...
Read full review of Burger King and 2 commentslie about being closed
I come through this BK all the time and Richard is the worst person ever he isn't clean he eats food while he is working he lies and says the store is closed but it's only 1130 at night on the weekends they close at 1 the meat is never fresh and he is a slob I do not wish to return to this BK it's disgusting...the bathrooms are dirty the employees don't...
Read full review of Burger Kingburgers sold not even warm
BK use to be my go to fast food restaurant until In-N-Out came into play in our area. Recently I have eaten at two different BKs locally and the burgers were not even warm. One location was on Columbus St. in Bakersfield, CA and the other was 35112 Merl Haggard Dr. Bakersfield, CA.
I was super hungry at both locations and was totally disappointed that burgers from each location were not even warm. The latter location has only been open about a year and the other many many years, not that should make any difference. What is going on?
communication was pointless the girl at the window hated everyone it was obvious
Customer service was awful The girl at the window never said one word Our food was cold frys were withered and cold and God only knows what our drinks consisted of. Part coke part tea not sure. I ordered tea with my two whopper meals. When I got home I realized how awful the food was and was not going back out because it was late and pouring down rain
Read full review of Burger KingBurger King Reviews 0
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Overview of Burger King complaint handling
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Burger King Contacts
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Burger King phone numbers+1 (866) 394-2493+1 (866) 394-2493Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 8 8 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 81 81 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone numberUnited States+1 (844) 576-0546+1 (844) 576-0546Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 7 7 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number27%Confidence scoreCanada+61 130 085 2326+61 130 085 2326Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click down if you have unsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone numberAustralia+64 800 425 464+64 800 425 464Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click down if you have unsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone numberNew Zealand+43 122 602 260+43 122 602 260Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click down if you have unsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone numberAustria+90 850 222 5464+90 850 222 5464Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click down if you have unsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone numberTurkey+86 212 422 6000+86 212 422 6000Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have unsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone numberChina+81 120 945 630+81 120 945 630Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone numberJapan+82 80 228 163+82 80 228 163Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click down if you have unsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone numberSouth Korea
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Burger King emailsmedia@rbi.com100%Confidence score: 100%Supportprivacy@rbi.com100%Confidence score: 100%
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Burger King address5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
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Burger King social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 23, 2024 - View all Burger King contacts
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