Burger King
Reviews and Complaints

Currently 10:21 and in the drive thru and no one was coming to window nor answer the speaker to take order. It was several cars in the drive thru and neither one of us got served or told anything. Two employees were inside and didn't say anything it was people sitting in the lobby doing nothing. When I finally gave up and drove out the drive thru the female worker came out from the Burger King and said that we could've went through the drive thru because it was open and then she said that the system was down, which was confusing. After telling her we went the drive thru and stay there for 15 minutes knocking on the window with no answers she started to have an attitude and used profanity. Burger King has had bad late night service for the past year. With the old and new general mangers. What the [censored] is going on? Get it together!

There was one customer in front of me. I was waiting behind that car, after I placed my order, for over 15 minutes. I got out of my car & walked up to the window while the car that was in front of me was still there & asked the order taker why they didn't ask the customer to pull over to wait. She ignored my question & said it will just be a couple more minutes. I went back to my car & after waiting several more minutes, finally the car ahead of me drove away.
When I pulled up to the window I asked the order taker again why she didn't have the previous customer pull around. She didn't answer my question so I asked to speak with the manager. She said we are busy. I said, that's too bad, but I still want to speak with the manager. She came back to the window to tell me to pull around to talk to the manager. I told her that Im not going to pull around & cancelled my order & drove off.
My statement to the manager would have taken less than one minute & they had me waiting for my order for over 15 min. That's no way to do business or to treat a customer.
Btw, this location (Cortaro Rd & I-10 in Marana, AZ) has had other issues, ie. I have noticed the kitchen has had food all over the floor & counters. It looked as if a food fight had just transpired, etc.
I will never go to this BK location again!
And if this complaint isn't fairly dealt with, I will never go back to any BK.

As soon as I drove up to the drive thru (10:55, was told they were already closed (closes at 11:00) the three patrons in front of me were told the same. If you don't want our business that's fine but will not return. We ordered some where else (your competitor) as well as the other customers in front of me. Honestly I love your food but every time I order it's either a really long wait or it's not accurate. Please help to resolve to resolve this issue. I'm sure all of your current customers as well as future customers will appreciate it. Thank you.

Location: 1502 E. March Lane Stockton, Ca. 95210
Date: 6/1/2019
Time: Approximately 4:00pm

This place to me would be considered an embarrassment for the Burger King brand. I don't know if Management or the Owner is at fault with the running at this location.

My first experience with this loacation was a couple months ago. We pulled into the parking lot and noticed cones blocking the drive thru. It was during dinner rush time of 5:30pm. My thoughts were something must be wrong, a hole in the pavement, broken menu boards, something safety related. Left the location and proceeded to another fast food location with the drive thru open.

Then about a month ago went through the drive thru for breakfast and they were extremely s l o w. This female in the car in front of us kept giving her order back and they were going round and round, instead of advising them to pull around to the front to have Management rectify the situation it just continued for about 10 minutes.

We come today 6/1/2019 my husband and elderly Uncle decided to pick up Burger King from this location on the way home. Mind you not this is the closest location to us. The next closes is Pershing Ave and last I seen a couple weeks ago it's closed for renovations. When they got home they both told me I will NEVER eat at Burger King again. They pulled in the parking lot and once again the cones were out blocking the drive thru. So they got out to in as they open the door my husband says he's reading the sign and had to slowly reopen the door and read it again it stated NO CASH ATM ONLY! They thought that was weird usually if the ATM machines are down that could be an issue, but No Cash? So they proceeded to order there was 1 cashier unable to even run the ATM from the dining room cash register, she had to do all ATM transactions at the drive thru cash register. They were definitely short handed and having a staffing issue. If that wasn't enough they were out of Sprite, they told my husband they had no Angry Onions for his Angry burger. They finally get the order and they forgot the onion rings so they had to request the onion rings. If that all wasn't enough already I open my Rodeo Crispy Chicken Sandwich that has 3 small onion rings with very little BBQ sauce on the BOTTOM of the chicken. There was no cheese or bacon on this sandwich at all. On the way home after leaving my husband reached into the bag to eat some fries and they were cold and they just left the place. My grandsons Chicken Fingers were so cold and old we ended up feeding them to the dogs and my 3 year old grandson wouldn't eat the fries what 3 year old passes up fries?

While they were waiting for food a few other customers were there and said the other day they came in for a Whopper and was advised they were out of Whopper meat. How can Burger King be out of Whopper meat that is your signature burger. I read the Yelp reviews and WOW this has been going on for a while. I think it's time for corporate to step in and get this franchise straightened out or your name off the building.

My parents gave me a $25 burger king gift card for my bd. Went to a burger king off green mt commons dr in Belleville, Illinois. Couldn't use it. Cashier said that that bk didn't participate; that they are not like all the burger kings that accept gift cards. I was confused. So I couldn't use the gift card. I had to pay for my purchases some other way. So why are gift cards able to be purchased and not be able to use at all burger kings?

I purchased a gift card and the balance is 15 dollars. I went to use it and it didn't work in said error and then they tried entering the card manual and it said insufficient funds. I called customer service and they directed me here. What can be done about this? My email is [protected]@gmail.com please contact me as soon as possible to get this fixed.

Went to Burger king in Batesville Ms.38606 ordered two spice chicken nuggets they asked what type of sauce did I want i said honey mustard i got my order and it only had two honey mustard in the sack i ask for some more that you only gave me two they said you only get one i how am I suppose to eat the 10 piece with only one sauce they just shrug their shoulders. So my question is how many honey mustard is a person supposed to get? I told them that i probably won't be back there again, i probably be going to Wendy's from now on where they don't limit you one honey mustard.

Recently we took a trip to the Orlando area. We stopped at twp Burger King's while there in the Kissimmee area. Both were filthy dirty. Had to wipe off a table to be able to sit down. Bathrooms at both were not kept up at all. The second one a employee made two shakes for me and handed them to me all dripping down the side. I had to ask to please clean them up. They were horrible tasting. Way to much chocolate. To late to take thenm back as had already driven off. The first one the whopper was put together badly and everything was falling off the bun. I think Burger Kings standards have fallen over the years, and I probably will think twice before going to one again. Anyway you get the picture. Bad, very bad experience.

Everytime I go the burger King on 436 in Altamonte Springs Florida, my order is always wrong! If it's not the wrong burger then it's the wrong size, or like today I went and got the wrong soda. It's very frustrating because the food is good, but constantly getting my order incorrect is not acceptable. My name is Kevin Quinones and can be reached at [protected]@gmail.com. Thank you

The last 3 times I've been to this location they have given me the wrong thing I always order the number 2 with no tomatoes and no onions because I'm allergic to onions, and every time I get my order it's always missing one patty and always has onions on it and I can't eat it and my wife gets the the number 5 and somehow it never has bacon on it and it clearly shows that it has bacon on it, I'm tired of paying for food and not getting what I order and having to wait close to 30 minutes to get my food, I would take it back to get fixed but I don't wanna wait another 30 mintutes to possibly get the wrong order again, gardendale alabama location

I ordered Breakfast at your Dyer Indiana Location BK07267 Host #336 order # 336 at 9:18 AM Central Time on May 28 2019 at 999 Joliet Street Dyer IN 46311

The Lady who handed me the coffee did not close the lid, that caused the coffee to spill on me and in the car, there was 2 lids stuck to each other, had to figure how to use it.
When I told the employee who was an older lady, that you gave me the coffee with lid open, it spilled on me, she shut the window in my face, I needed towels to clean myself,
I ordered the coffee with 1 cream and 1 sugar, she did not give me the sugar nor the stir, I told her, after I had to honk so she can open the window, she handed me the sugar and the stir then she shut the window again. I asked her for her name so I can complain, she refused. so after I closed the lid on my coffee. I left. Luckily she gave me a receipt.

Very bad service, Very RUDE
I give the Store ZERO Star
Bad Business
Frank
email: fouad.[protected]@gmail.com

Ordered two crispy chicken sandwiches, one chicken parm sandwich, one large and one small fry. Got the two frys right, got one Crispy chicken sandwich and two chicken jr sandwiches. People dont know or care about there jobs and whether i get what i ordered. Plus there was two people in front of us that ordered before us so they should have got their stuff before us. One staff member was more concerned about a friend that was visiting than paying customers.

I went to the Burger King in Covington LA on Collins Blvd. I waited at the counter for at least 20 mins to place my order because the lady in the back told the ladies upfront not to take any orders because "they were begging her down." This is beyond ridiculous. It's called fast food for a damn reason. If she cant handle the job maybe she needs a new line of work. I can not believe that this was allowed to happen. I was beyond pissed and had it not been the only thing my sick husband wanted for dinner I would have left and went elsewhere. Three people came in behind me and waited, as well. The lady in the back finally allowed the other lady to come to the counter and take my order. I have never waited so long at a damn fast food restaurant to place a [censored]ing order. This is so unacceptable that it's not even funny. I will seriously consider never coming to this or any other Burger King again because of this nonsense. I hope that this situation is rectified so that this [censored] doesn't happen to anyone else. You are more than welcome to contact me about this and I can explain in greater detail. You may contact me via phone at [protected]. I look forward to hearing from you about this matter.

Burger King's official UK twitter account: "Dear people of Scotland. We're selling milkshakes all weekend."

Socialist and other leftist groups everywhere, and throughout history, including the NSDAP (Nazi), CPSU (USSR), CCP (our arch enemy today), WPK (DPRK), and today's democrat party, are, and always have been, fascists at heart.

Your encouragement of leftist suppression of free speech and thought through intimidation by physical assault (using a Burger King product), is just a continuation of the left's violent tendencies that didn't start with the Brown Shirts of the 1930s and that won't end with the corporate fascists at Burger King.

You can keep the free whopper. I'm offering my thoughts free of charge and I would just throw it away. I was a good customer, but, no more. my last whopper will remain forever, my last whopper.

Robert R. Anthony, MD
1320 W. Mason St., Fort Worth, TX 76110
[protected]

Your outlet at F gates in Istanbul airport is a disgrace - cold food, dirty tables and a Manager with a bad attitude! He is clearly not following your policy for Global standards as the offer is not good at all - the staff do not seem motivated At all - the floor is dirty and the manager in the white shirt is on his mobile phone and is clearly not interested in customers. The coffee machine was broken - the sources were left in cardboard boxes - simply not good enough!