Casey's’s earns a 1.2-star rating from 360 reviews, showing that the majority of convenience store shoppers are dissatisfied with purchases.
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pop machine and kitchen
I have lived in Goodland my whole life and when the store came, it was great. The past 6 months it has been terrible. The ice machine hasn't worked, so therefore you cannot get a fountain pop. I stop there every day and since end of June it was out for about 3 weeks, then worked a week, on another 2, now it's Sept and it's been out for almost 2 weeks now. I...
Read full review of Casey'spizza service
I ordered Casey's Online tonight with the Wingsday promotion. My husband arrived at the time the online ordering system said that the order would be ready. It wasn't even started. This is the 2nd time that this has happened to us at this store. My husband returned later to pick up the order and the cook had only made the wings, not our pizza. He just took...
Read full review of Casey'sunethical behavior against employees
I'm wanting to keep this complaint annoymaus. My name is Morgan Ottensmeier I live in Marion, KS My email is [protected]@yahoo.com and my phone number is [protected] if there is any questions. I'm filing a complaint against the manager at Casey's in Marion, KS. The reason why I am filing a complaint is because she has really bad unethical...
Read full review of Casey'semployees
Well to start I live in portageville missouri and after 10pm have no choice but to go to caseys and I remember back in 2013 there was a manager there that really had that place nice to go to he had a very good and helpful crew well he is still with caseys he has moved up the latter and im so proud of him he deserves it his name is richard moore. Now since he left this place is terrible employes not in proper dress and not trained well at all and most of the time after midnight there is suppose to be 2 employes and there is only 1 because the other one leaves while on the clock and goes off with friends I have seen this then they come back and do a little more work but as of today there is only 1person up there that seems to be very good at his job in the kitchen area his name is nick the rest need help bad. I actually had to tell a kitchen person how to make a taco pizza and a sub sandwhich over the phone its crazy. I really wish someone from corprate would sceduale a trip to this store or do a undercover boss thing and try to get this store back in shape the managers are not helpful so if anything is said to them it just goes in one ear and out the other.
management
I was an employee and I was treated very rudely amd it says my status is terminated when I gave notice to quit. I was there a few weeks and the reason I was quitting is imthe management is very mean to the employees. It does not matter how good you work. If you forget one thing the are mean. The training was horrible. Your basically learn as you go. The...
Read full review of Casey'scard readers
My husband's and my Visa debit cards each have repeatedly been declined multiple different days. We have plenty of funds every time. We have contacted our bank and even replaced my card with brand new one. Still no luck being able to spend our money at either location. Cashiers are non cooperative with assisting. We have been loyal customers for many years. It's too bad we are unable to remain loyal due to your inadequate services.
service of a worker
I'd like to complain about a very rude worker at the caseys in britt IA. Her name is Kasey Brown shes been working there for a few weeks and everytime I've been in there shes been very snobby and disrespectful. She went as far to flick me off and then laugh about it to another worker at the store. I'd like something to be done about this, it's very rude and...
Read full review of Casey'sBashing me
To whom it may concern: I go in to get a few things for the cashier to yell out for every one in the store can hear ur hubby have a bad check they will be a lawsuit filled against the Casey's in Amboy Il my number is [protected] call or further action will be taken cause we did not know we had a check with them. This matter needs to be resolved ASAP. If...
Read full review of Casey'semployee
Took my kids to buy goodies at the gas station. Cashier/Manager was rude since we walked up to the counter. I tried pushing our stuff more towards her to make it easier on her and she stopped me. She said I was only going to confuse her. I was only trying to help. She could have been nice about it. And there was a toy on the counter that my daughter picked...
Read full review of Casey'smanager has felony and is still there!
I was the assistant manager at Store 1324 in Aurora, MO, but was fired by the brand new boss for "working off the clock." She had already threatened I would be written up if I went into overtime any more. (My Store Manager quit end of March & I had a lot of responsibilities on me because Lezlie Barker {Area Supervisor} did not hire anyone until the end of...
Read full review of Casey's and 2 commentsex employee complaint
I was hired by Nichol at the store located in Columbia Missouri on Clark Lane. While at this store, the FIRST day I advised Nichol not to schedule me on 8/15/2019 due to me and my gf being put out of our apartment and having to move. She stated schedule had been made already when clearly that day I came in was my onboarding day and she was also making the schedule at the time I was doing my onboarding. She promised me full time hours and I was working only part time. During my employement there, Nichol was approached more than once by myself and other employees about another employee sexually harassing them. Nichol did not take care of the issue and also stated that no one ever came to her about the situation. She also stated that I never came to her about needing 8/15 off to move. There's employees that has stolen out of the register, doing drugs and buying drugs on the property that is still working there currently all known by Nichol. When I asked for my job back later that day on 8/15, Nichol texted me and told me I could keep my job but to come and see her the next morning. I came in around 10:30am on 8/16 just for her to tell me that I can no longer work there. I feel like I've been completely lied to from the beginning about my hours I will be able to work. Myself and others have reported sexual harassment to Nichol about another employee and Nichol claims she talked to the female individual twice. I get let go or not accepted back at work because I had to move out of my place but an employee can sexually harrass me and another employee and still continue to have their job. I worked my butt of for Nichol and this company and I feel that I am being discriminated against. This isn't fair to me nor to other employees working at this store location. Me and another employee asked to relocate to another store and we were rejected in that transfer by Nichol. All I want is my job back because I feel that I did nothing wrong but made a mistake by quitting when I didn't want to quit and then was told I can have my job back just to show up the next day to be told I can no longer come back. The sexual harassment hasn't been handled and is still currently going on with another employee. Please investigate and look into these matters. Casey's could be sued for not handling a Sexual harassment complaint.
pumps printouts
When I buy gas I always get a receipt. I like to pay at the pump so I don't have to go inside, this is the whole purpose of paying at the pump. This particular gas station never has paper in the machine. This is very irritating and I have stopped buying my gas there. The Casey's in next town always has paper in their machines, I think it comes down to lazy employees.
becky the supervisor
On 08/13/2019 around 8:30 am the supervisor disrespects me by telling me I need to find somewhere to go and go now.. I was a paying customer also... Now my wife Felicia Matthew s is a Employee of this same store... When I left the store. Becky the supervisor (threatened) Felicia and told her if I ever came back in her store she was fired... Now I've contacted my Attuerney and he told me I need to put it in black in white and we will get the LAW SUIT.. ROLLING NOW I DONT BY ANYMEANS WANT TO GO THREW THIS BUT IF SOMETHING IS NOT DONE THEN MY ATTUERNEY SAID IN 7 BUSINESS IF ACTION IS NOT TAKEN THEN WE WILL SEE U IN COURT.. have a grate and blessed day
cook
I called in for a pizza, they told me it would be about 15 mins! Plenty of time for me to drive the ten mins or so in there. I get there and the cook has a white T-shirt on and it was pulled up half way up her back with her red thong showing, black pants around her mid thigh. I caught her name tag and it said Barbra. She's is just starting to build a sand...
Read full review of Casey'sthe whole store and several employees
This store is a discrace from the curb appeal, to the trash blowing around outside, to a discusting mess inside. How long are they going to let the broken down trailer sit in the lot? The windshield fluid to clean your windows is always filthy dirty. The bathrooms are never clean and I wouldn't be surprised if someone catches a disease by just walking in...
Read full review of Casey'spizza not as ordered x2 breadstick burned chicken
orderd pizza online at this store. Recieved product took into house and saw for starters that the cheese sticks are burned. Pepporoni pizza should of been half cheese half pep. The BBQ Pizza was only a little sauce. Ordered a bacon cheesburger and they sent a cheesburger instead. Called about my order I was transfered to I believe the cook for the night. I...
Read full review of Casey'spoor customer service
I went into the Sioux Rapids Iowa Casey's and stood there for 45 minutes waiting for someone to make me a sub. No one acknowledged me or told me that there would be a wait. I had my two young children with me who were very hungry and very impatient. I was going to get 2 foot long meatball subs and 2 foot long grilled chicken subs. I would have spent $30 alone on subs and more with drinks and chips to go with. Instead I walked out of the store with nothing because I finally got tired of waiting.
B
I don't know why you would wait 45 minutes. If I was not acknowledged within five minutes I would ask if anyone was willing to help, and then left if they still did not help.
I was trying to teach my kids patience.
I see your point. 😊
Hahaha! I’m a great mother, sounds like you need to learn some manners yourself. Come spend some time at my house, looks like your mother didn’t teach you anything. I can fix that for you :)
I do not really care what you think. My children are no longer with me. I was so angry at them for not acknowledging me. My children were disappointed that they did not get their food. I just lost it. I told them they were ungrateful, I slapped and punched them. I then told them they had to walk home in the dark. Someone witnessed this and reported me to CPS. My children were placed in foster care. I was told that if if want my children back that I would need to take parenting and anger management classes. I was told that I had abandoned my children. That if I hit and punch them I have anger issues.
Haha! You make me laugh so much!
Benchboy, descredo, preee, psrww, and his 50 other accounts knows that already.
He is. definitely.
kitchen
If Caseys is famous for pizza then how does the kitchen run out of a majority of stuff to make pizza? On several different occasions I have called to order pizza and everytime I get told we are out of this or out of that. Its very frustrating to call and order a pizza and get told..we are out of beef or we are out of chicken or we are out of veggies. I even got told that they were almost out of dough and not putting pizza in the warmers. This needs to be addressed because its getting very old.
general store
I am from out of state I stop to get fuel and your employees were very rude to me when I asked if I had to prepay her attitude was rude and wouldn't help me until her conversation was don on her cell she thought her cell was more important then her job I think her name tag said Lindsey I will never stop at a Casey anywhere and I will tell all my friends and family trust too thank you for taking the time to read my venting
I didn’t post this to get the comment you just said don’t care what u think in my book customers come first so you can stop commenting
cashier
A couple of months ago I let the manager know that his cashier Jennifer has a tatoo on her right forearm that is offensive. She has the F word that when she heads customers change or anything you can see it. She was told she must keep it covered and she doesn't all the time. She also told police that I hit her car and another car. The police viewed the...
Read full review of Casey'sCasey's Reviews 0
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Overview of Casey's complaint handling
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Casey's Contacts
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Casey's phone numbers+1 (866) 922-0767+1 (866) 922-0767Click up if you have successfully reached Casey's by calling +1 (866) 922-0767 phone number 1 1 users reported that they have successfully reached Casey's by calling +1 (866) 922-0767 phone number Click down if you have unsuccessfully reached Casey's by calling +1 (866) 922-0767 phone number 10 10 users reported that they have UNsuccessfully reached Casey's by calling +1 (866) 922-0767 phone number+1 (515) 965-6100+1 (515) 965-6100Click up if you have successfully reached Casey's by calling +1 (515) 965-6100 phone number 1 1 users reported that they have successfully reached Casey's by calling +1 (515) 965-6100 phone number Click down if you have unsuccessfully reached Casey's by calling +1 (515) 965-6100 phone number 4 4 users reported that they have UNsuccessfully reached Casey's by calling +1 (515) 965-6100 phone number
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Casey's emailsprivacypolicy@caseys.com100%Confidence score: 100%Support
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Casey's addressOne SE Convenience Boulevard, Ankeny, Wisconsin, 50021, United States
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Casey's social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 21, 2024
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