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1.5 5 Reviews 406 Complaints
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Chaturbate Complaints 406

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M
11:47 am EDT

Chaturbate My account is banned

My username is 0master0zezo cuz abusing the minors... Iam never abuse the minors, I respect each one.. There is a one user send me a young girl n asking about age, iam chatting Good intention، I don't use any sexual action or word... Then she send me 3 pics of young, adult and old woman, i choose number 2 adult woman... Iam not sick person to abuse minors.. I respect rules.. Kindly check my chat history probably and justified it... Iam surprised from that ban... Iam ready for more clarification if you send the details... The malicious user made trouble and Iam victim to it. So believe me i have good intention... And I feel that insulting me..

I hope you will understand and help me

Desired outcome: I am sorry for miss understanding, i hope reactive my account or remove my permanent ban to allow create a new account

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6:55 pm EDT
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Hello Goodday Chaturbate, I am writing today to formally appeal the banned place on my account, my account was approve on August 26, 2023, and my account was on banned on august 27, 2023 and i'm not trying broadcast on it, as far as i remember that i submited an original and legit id's and i didin't commit any single violation on your flatform because i am...

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R
5:10 pm EDT
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Chaturbate 1 month banned

Username: rostall

Date of issue: 7/24/2023

Hello support

I have been banned for 1 month, sent an email 2 days ago. I would like that you provide me an opportunity to work once again

The ban cause was for asking a question about affiliate, a warning was sent months ago and they let my account active, and new agent just banned me because my account was flagged

Desired outcome: Lift ban

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6:38 am EDT
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Chaturbate Account Banned for making joke

Account Name : jimmy01819322.

I made a no ill will joke that I now realize was the reason for the ban. I contacted support. Still haven't heard back. I will be more cautious before making such stupid jokes again. Please kindly help me lifting this ban.

The joke :

Model : next goal is for twerking

STUPID ME : twerking is for 13 year olds.

I meant we aren't kids. We are adults. She should do flashes and other things to entertain us.

I am so stupid. Shouldn't have phrased it that way.

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3:50 pm EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more

Chaturbate Account banned

My account ebonyvallarine was banned on Friday and upto to now they haven't unbanned,it was banned immediately a client asked me to go on snapchat and for video call while in pvt,but after going there the client refuse to do what he had promised,he never requested private show, therefore we did nothing with him even on snapchat...I came to realize later that I did a stupid mistake not to tell him to tip or go private first before proceeding to snapchat...am very sorry for the mistake I did.

I was an active models with satisfaction of 95% with more followers.

I really want to continue working with you.

Kindly help me to get my account back.

With alot of regards

Desired outcome: To lift the ban

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4:30 pm EDT
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Chaturbate Another post about a banned account, here we go

Username: Rostall

date of issue: 7/24/2023

I have been banned for more than 2 weeks ; i stream 6 months straight and did not miss a day

Support does not believe that i gave my refferal link, they asked me for proofs but they dont respond to my proofs. Agents do not comunicate between them properly

As attached in the images i was just asking simple questions since im new

Tokens on account 1184 ( 59.2 usd )

Desired outcome: No more copy paste generated messages from support

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7:20 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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Chaturbate Fraud identy theift

I have a reason to believe that pictures of me naked and in the shower videos have been stolen and I have reason to believe that I my ID card has been compromised and stolen and I think that they made copies of it and they used it to put my videos on your website can you please look into the matter my name is Jacqueline a Nichols from El Paso Texas and I never ever have been hired by you guys please look for me and let me know thank you [protected] Harry Powers would be the one that put me on but I think he sent a copy of my ID to you guys it's a fraud

Desired outcome: I would like anything having to do with me removed completely and I would like information back thank you

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M
10:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Chaturbate Account suspended

Hello good day
I am Jecris Salazar Abrenilla
Sophisticated_estelle
I am complaining about my emails at support they never answer my emails I send last July 13 2023
The date I was suspended
But till now they not answer my concern about this problem
I need to rejoined and work chaturbates
I need this job who help me for my needs everyday
I am begging you to help me for this problem.
Thank you

Desired outcome: I am so much appreciated when you help me for this problem

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B
8:56 am EDT

Chaturbate My account is permanently banned

My account is permanently banned

I hereby wish to make a sincere objection to what I have done

my account boy_hot_018 was banned. I sincerely regret that I violated the rules of the site, I was careless in a private conversation with another user. but I have never condoned or commented on child abuse and I am very sorry that I ever allowed this type of conversation.

This site is my work and it is part of my life. please accept my objection to banning my account and allow me to return back to your site. I promise that I will abide by all the rules and policies of the site and will not allow my account to be banned again.

if there is even a chance to come back to your site I am willing to discuss it with you.

please consider my objection and give me one last chance to return to your site. this is my job and part of my life.

I sincerely repent,

boy_hot_018

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4:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Chaturbate My account is banned

My Account naughty_niekoxx was banned again like its been removed from being banned last day when i start broadcast it suddenly banned again.Like i need this job to provide for myself im begging you to removed my account from being banned cause i love being in chatturbate platform.I want to be back again in chatturtbate platform cause i dont have job now.Kindly remove my account from being banned im begging .Thank you for you response

Desired outcome: i would like to removed my account from being banned

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xxxmarkxxxa
L, FI
Sep 29, 2023 9:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

accounts are banned sometimes, because users lie. My fan club lady was banned 2 times, because úsers ask impossible things and/or not get free show = lie = banned 2 times. CB only care income,

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K
3:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Chaturbate account banned

my account has been banned for 5 days now i have not recieved any information on why i was banned. i have been yet to reach anyone via email. this is all i do for work and im a single mom of two. my account name is kaileebear01 im not sure why it happened or what i did wrong i have yet to recieve any information. i was on my live and then my live was shut down and my account said i was banned.

Desired outcome: my account back.

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C
7:09 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Chaturbate Issues with my account

Hello, all our chaturbate accounts in Uganda were suspended from streaming for no valid reason.

We've been writing to chaturbate support but we haven't gotten any help or a single reply from chaturbate.

It hurts because a lot of people have been surviving on this but chaturbate suspended our accounts without telling us anything and yet we've working on this platform for years

Chaturbate please we beg u please release our accounts because we don't know where to go from here

It's really unfair because we've worked with u guys for years

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E
10:40 pm EDT

Chaturbate I got banned by 2 models from their chaturbate rooms lately

Since I ever got tokens on chaturbate to try and tip a user, I keep saying that I was saving them, and I end up getting banned from a room

Take that model for an answer, she just banned me after I was trying to save tokens

And then just on friday, I just got banned by the ukrainian women after I tipped her and tried to talk to her

It really sucks to be banned by your favorite models on cb

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Update by Eric Oates
Aug 05, 2023 10:51 pm EDT

I've been on chaturbate since march 2022 watching models while masterbating

I have alot of favorite models there from around the world

Last october, I discovered a ukranian webcam model who looked like she was in her mid 20s

Her name was stella and she came from lviv, she was 35 when she joined the website

I would watch her all time, especially on late nights when I didn't have tokens to tip her

However, when I did get tokens, I did promise her to go privately, however, she started to ignore and then banned me from her room

For like no reason at all, I just wanted to say sorry to stella for bugging her too much, I would promise never to do it again, i'll just watch her upcoming streams without bothering her, even though I would send her some tips

I've actually being watching stella's livestreams since she joined cb on some occasions, I just don't watch her, I watch other models too

A default ban on cb only lasts a month unless the model wants to make it a permanent ban

When stella does unban me from her room, i'll just remain quiet and not talk much and just send her some nice tips

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2:18 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Chaturbate Account Suspension

Hello Good Day Chaturbate,

I am writing today to formally appeal the suspension placed on my account. I have been sick only to return to work on 8/1/2023 and I am suspended. Its been two days with no feedback all i got was confirmation of receipt from support, I just wanted to know why my account got suspended, because i have done my best to abide by the rules. In this case, I would like to appeal regarding my account suspension. I will appreciate it if my account is cleared or given some feedback as soon as possible. Thank you and have a nice day. Username: jigglyebony.

Desired outcome: I would appreciate a response and for my account suspension to be lifted. Thank you

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Blazin
Durban, ZA
Jan 26, 2024 2:13 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

me too

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A
1:52 am EDT
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Chaturbate Permanent ban

Hello , I've been banned from chaturbate for no reason at all , I really don't know why the chaturbate team believes I altered my documents for age verification when it is not true , I am 29 years old and I even used my passport to travel abroad . Kindly unban my account as I really think this is unfair . I wrote to support and they just replied with the cause and that's it . All my subsequent emails are unanswered. I am ready to do my verification again . Ive been on the platform close to two years and then this ban suddenly . It has been a bit over two weeks and I am still waiting for a response from chaturbate .

Desired outcome: Unban

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Update by amy_magic
Jul 29, 2023 1:53 am EDT

My id on chaturbate is Amy_magic

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12:14 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Chaturbate Banned, cs misunderstood the situation

Hello my username is rostall, I had 59 dollars in my account, I made a simple question to the affiliate support, they warned me a long time ago alleging something about the program (they did not believed me that I sent my referral link), they let my account active. Yesterday july 25th the banned me because my account was "flagged". Im just trying to work to pay my bills

Desired outcome: Unban , let me work

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Update by Roberto Stallman
Jul 27, 2023 8:50 pm EDT

I was banned, username rostall ; i had 59 dollars in my account, I need my account back and they does not seem or want to understand. CB needs more representatives or people that actually want to work in CS

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11:03 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Chaturbate Account banned

Good morning admin

My username is : ur_bigbadasscock

December 14 2022 the day when I made huge mistake. I let my friend join me to broadcast and to do a show . I was careless that time because I was drank because it's my brother's birthday and I decided to go to work that day and a client ask me to have a couple show . That's why I ask my friend to do a show in the private show . I was doubting but this client told me it's okay to have a couple show even he don't ID . Because it's a private show. And I'm very sorry for it. Because as a model I must know the rules and regulations and after I got banned I ask my friend if he have a Valid IDs but unfortunately he don't have because his not originally stayed in the city I live in. So please admin. Please unban my account and let me work again.

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10:23 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Chaturbate To unban me and give me my money I worked for and a apology letter

Chaturbate has put me through human trafficking they? stole my money and made that in me that if I could join one of my account, I didn't mention it to them that they're going to not give me my money. Well, they still haven't gave me money. I mean, that was the problem when I was working for them, the first fix I was going through a lot and I was begging them to please, please send me my money that. was all to me and fixed their errands because I'm going to be in the streets and I may be armor becoming. job at the end. And I don't know about we will survive and they blocked me. They banned me and told me they would undan me and you just give me the help and be. And then they told me it was just suspension for not not permanently. Now they're saying maybe I'll be permanently and they threaten me like if I try to reach out they keep threatening me like get your lawyer dinner like things like that. They're very, very rude and they help me in my life. I was hungry that would be 20 minutes away from Mexico and I went through it too much for the simulate this. I've already reported on to the federal jury commission and I will be reporting them again for telling me that they're not going to be made my money if I try to log into my account. I've been they told me to. They're still holding money from me. and once they said that if I try logging you to my account again they're going to pork they're going to fork it forfeit it as if I forfeited my money that's owed to me that's I believe. I believe illegal and against federal law that's labor I work I have so many viewers and fans and for them to just make me disappear from them about the county mental health or probably maybe they start having but I definitely have been suffering jahnay leigh mcgowen

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kokoeva90
..., US
Jul 27, 2023 4:29 am EDT

Hello! I am model on chaturbate and my account was suspended for 7 days dues to [censored] motivation i didnt reply on time for image verification but i did reply on time plus sometims i declined pvt to respond to them.

Im old model in modelling and im disgusted about what they start do.im thinking to go more far about this issue. Is not fair how they treat models. If anyone had issues like this please let me know.

Thank you!

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A
1:35 pm EDT

Chaturbate Chaturbate

As a model the admins are power-hungry, power-tripping [censored] who seek to bring anyone down they think might gain traction for any reason. I was broadcasting from the comfort of my own backyard and they shut down my broadcast telling me it was a "public" place, as if the whole [censored] world can see through brick privacy walls, and as though it was an "open area" when it fact it was and is not. I often sunbathe nude and do yoga every day without issue and they decided that it would be a funny prank to stop my stream, not one, but twice! They've done other similar things to me in the past as a form of harassment, claiming that it's "rules" but I didn't violate any being on my own private property. These nut jobs need to go and ban the [censored]es who pander to pedophiles with DDLG and scat fetishes and leave people who want to sunbathe and live their lives quietly the [censored] alone.

Desired outcome: I would like for them to leave me and any other non-rule breakers alone and go and actually do their jobs.

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12:46 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Chaturbate Account banned

Good day team,

I'm Charlies jay Villanueva from the Philippines, I was a performer model in Chaturbate before with a name of (Bigloadexploder). I created an account in chaturbate last 2020 and stream/work as model for more than 2 years tell 2022. My biggest concerned and Issues is why they banned my account with out any reasons of me violating the rules. I remember that last day I broadcast and stream in Chaturbate is on December 27,2022. After from a long weeks of streaming and working I did take some rest of day off so that my body can recover after long hours of stream everyday, But after couple days I open and check my account but when I log in it showed up that my account has been ban for no reasons (account banned). I want to send an appeal of getting my account back in CB platform my account name is (Bigloadexploder) cause as I remember I didn't violate the rules and never do such a thing that can affect my account. I know for myself that I've read and follow the rules in CB platform before start working on the sites as a model. I did send an emails to the sites but they never give me some responses which is very unfair and annoying.

Hoping I can get and receive some helps from you guys to get my account back recover from being banned with no reasons.

Yours trully

Charlies jay Villanueva (Bigloadexploder)

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About Chaturbate

Chaturbate is an adult website providing live webcam performances by individual webcam models and couples, typically featuring nudity and sexual activity ranging from striptease to explicit acts. The platform allows users to watch performances for free or purchase tokens for tipping and private shows. It offers a variety of categories to cater to different preferences.
How to file a complaint about Chaturbate?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which you can find at the top right corner of the website, and click on it to begin the process.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Chaturbate. Make it specific and clear, such as "Unauthorized Charges from Chaturbate" or "Poor Customer Service on Chaturbate."

4. Detailing the experience: Describe your experience in detail. Include key areas such as:

  • The nature of the problem with Chaturbate, whether it's about billing, account access, service quality, or any other relevant issue.
  • Specific details about any transactions you had with Chaturbate, including dates, amounts, and the expected service.
  • Steps you have taken to resolve the issue with Chaturbate, including any communication with their customer service.
  • The company's response to your attempts to resolve the issue, if applicable.
  • The personal impact of the issue, such as financial loss, stress, or time wasted.
This information will help others understand your situation and the severity of the issue.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or receipts. Be cautious not to include sensitive personal information that could compromise your privacy.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue with Chaturbate. In the 'Desired Outcome' field, clearly state what resolution you are seeking, whether it's a refund, service improvement, or an apology.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is coherent and that all the facts are correct to avoid any misunderstandings.

8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint against Chaturbate on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your complaint for any responses or updates. Regularly check your account on ComplaintsBoard.com to see if there has been any follow-up or resolution offered by Chaturbate or other community members.

Overview of Chaturbate complaint handling

Chaturbate reviews first appeared on Complaints Board on Jan 30, 2016. The latest review Account banned was posted on Sep 20, 2024. The latest complaint Account ban was resolved on Apr 02, 2024. Chaturbate has an average consumer rating of 2 stars from 411 reviews. Chaturbate has resolved 52 complaints.
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  1. Chaturbate Contacts

  2. Chaturbate phone numbers
    +1 (949) 274-7960
    +1 (949) 274-7960
    Click up if you have successfully reached Chaturbate by calling +1 (949) 274-7960 phone number 3 3 users reported that they have successfully reached Chaturbate by calling +1 (949) 274-7960 phone number Click down if you have unsuccessfully reached Chaturbate by calling +1 (949) 274-7960 phone number 6 6 users reported that they have UNsuccessfully reached Chaturbate by calling +1 (949) 274-7960 phone number
  3. Chaturbate emails
  4. Chaturbate address
    23615 El Toro Rd № X344, Lake Forest, California, 92630, United States
  5. Chaturbate social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
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