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1.5 5 Reviews 406 Complaints
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Chaturbate Complaints 406

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M
3:06 am EDT
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Chaturbate Chaturbate is a highly disrespectful, exploitive and abusive site

We, as models, should not have to be victims of a site which intentionally blackens our screens and/or mutes our sound to dissuade people from visiting us.

Are you [that] proud of your award-winning models that you have to resort to such lowly tactics?

It's when you witness the overwhelmingly oppressive behavior of Woke sites like Scamurbate, Deaditt, LefTube and Instasham that you realize that (ironically) government supervision is [indeed] needed.

We don't trust you.

I didn't join this site to be subjected to psychological warfare designed to break down my self-confidence after creating videos the site themselves (in all probability) paid for to use on pay-per-view sites. I joined this site to accrue a stable of followers, utilize my photo modeling skills and have fun entertaining people.

Why don't you actually [platform] us?

What became of my thousands of 'followers'?

And, come to think of it, that conversation I had four hours ago with one of your bots sounded awfully familiar ("well [I'm] here BB!") -- not to mention the compliments on my non-visible feet.

It's painfully obvious that you're just playing with us.

I can't think of a more cruel and selfish way to treat people You could care less that we diet, exercise, apply makeup and groom ourselves for these shows.

You just waste our time.

Unbelievable.

Desired outcome: Actually be liberal (love, fairness, respect, good will etc.)

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G
12:06 am EDT

Chaturbate Chaturbate sells our auditions after shadowbanning us

Chaturbate, like ever social media or entertainment platform currently in existence, only platform a very small percentage of people who join the site under a false pretense of being able to share their content (and possibly make money).

The reality is the most people who join platforms will [actively] be hidden from patrons unless they give the platform what they want. On LefTube it's shilling politics, on Truth it's shilling hatred, on Reddit it's promoting leftist icons and narratives.

Chaturbate wants MONEY from people supposedly working for them — money for 'promotion' and money from auditions which they'll tape and make money from on pay-per-view sites (long after they've convinced you you're boring/ugly/worthless).

I'm writing this review because I dare a Phony Woke Site orchestrate my failure. I'm an attractive model and I've been reduced to dancing in an empty room with an anonymous Chaturbate monitor reveling in my discomfort for the entire 6 hour stretch.

You make [no effort] to resolve this situation. You just send me canned response after canned response, gaslighting me me that everything is OK. Unless I turned into Elephant Lady overnight, everything [not] 'OK'.

Before Chaturbate Favoritism, I used to easily have hundreds of people requesting songs and talking to one another.

Now nothing?

Go screw yourselves for spying on me for the entirety of my 6 hour show — a show no one ever sees except for me and the sadistic Chaturbate monitor.

I'm a quality person. I'm attractive, I dance for customers like no other and I model for customers like no other and you're hiding me from them.

It seems to be especially true of fake Woke sites to exterminate quality minds and souls from their 'platforms' while exalting brainless unimaginative Woke slaves.

I find this extremely upsetting, as I epitomize true liberalism. I'm open-minded, tolerant, non-assuming and extremely considerate of others. I know I'm not the only model you're doing this to.

The more you do it to me the more I'll expose you for the pieces of garbage you are.

Why? Simple. People deserve better.

We are not mere units to be judged, classified and bullied by bots.

We are not to be baited into a situation which is deceptive, only to have a library of our videos compiled and sold on Webcamrecs.com, Camgirlarchiver.com, MegaCamz.com and other sites.

We are not to have our screens blackened, our sound muted, our esteems stamped-out and channels shadowbanned during primetime hours and on weekends,

You know you're doing this.

No it's not our browsers, it's not our ISP's and it's not the equipment we're using.

You're not fooling anyone.

We figured you out.

Do something about it.

Desired outcome: cut the bs and give everbody a chance again

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C
12:52 am EDT

Chaturbate The unlawful charge made by chatter bait for 321 plus dollars for 4000 oakens I was only authorizing $39.95

I Only tried to purchase 40 tokens for $39.95 instead I was sold 4000 and charged 321 plus will I want the remaining tokens the value of the remaining tokens refunded to Microsoft That I used for the purchase and then you can close my account I did not say Microsoft that said to the credit card I used to purchase the 40 tokens for 3995 I want the value of the remaining tokens credited back to that car

Desired outcome: The unused portion of the illegal purchase by chatter bait refunded to buy credit card

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11:43 am EDT

Chaturbate Payout

I requested a payout on April 14 to be sent via direct deposit

The direct deposit was wrong so I paid 40 for a check to be sent to be

The check based on the emails from chaturbate was sent regular mail

I have contacted them repeatedly regarding the payout be corrected something be re written or someone to simply contact me back about an eta and I know I am being ignored as it’s been been days and still no feedback

I have since changed my payout it I have no idea where my check is and am just looking for assistance

Desired outcome: My check to be resent via fedex this week w a tracking number or a tracking number provided for whatever was already sent

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Update by TheMisters
Apr 25, 2023 11:45 am EDT

Issue not resolved bumping

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11:05 pm EDT

Chaturbate Support failed to give help when I got scammed

On April 21, when a model named Miyaki of the website found a way to ask for tokens (credits/money) and promised to be doing the requested which she did not do and said that she misunderstood which is a cheap excuse and I have seen before. She stopped talking to me right after and even smiling and laughing like she already got what she wanted scamming people.

Although, this time, the company is supporting the model because on April 24, talking to support through email, the support told me that they can not do anything about it and not even see what they can do. They do have a policy about risky payments but the fact that they didn't even attempt to do anything about the model I'm complaining about. The conversation only took a few replies without an effort.

Desired outcome: I would like a penalty for the model or at least a refund.

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R
8:37 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Chaturbate Why I got banned

my name is robert roskosz my screen name is sifubobby this emails is for purpose of request information about account banned on April 24, 2023. I can't imagine what I violated and can't find reason and Chaturbate and un cam. support with no reply. How long before they contact me and or resolved this issues, I still have tokens in my account as well. I think your answer was automatic. I would like to someone from your support team to escalate my case to find a better solution.

[protected]@comcast.net

Desired outcome: I like to know why i was ban or a refund

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10:24 pm EDT
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Chaturbate Account banned with no reason

Dear Chaturbate: My name is Jayson E. Binongo my username is (jayriana_x22) this emails is for purpose of request information about account banned on April 16, 2023. I can't imagine what I violated and can't find reason and Chaturbate support with no reply. How long before they contact me and or resolved this issues, I still have tokens in my account as well. I think your answer was automatic. I would like to someone from your support team to escalate my case to find a better solution.

I love CB and this is a stress reliever for me help me to resolve, unbanned my account and start coming again.

I would really like to be able to use this service again and get this resolved quickly. Thank you and have a nice day.

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10:22 pm EDT
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Chaturbate has left an official reply on this complaint.

Chaturbate Account banned

This is sandra_loves23 on February 23, 2023 I'm done summited both passport and postal id and I'm done sign of agreement and it's say account banned As we trust you are aware, your ability to access your account(s) has been disabled; and, your ability to access your account(s) will not be restored, as your ban from the Chaturbate platform is permanent. Please note that should you access any accounts in violation of this permanent ban, such accounts will be subject to termination without warning and any amounts associated with such accounts will be deemed forfeit.

Please note that due to the nature of your account status, we will be very likely not to respond to emails regarding your permanent ban.

And I never broadcast I'm creating account to work because i want to part of Chaturbate platform can you please help me to activate my account and unbanned so that I can start work and broadcast now. Thanks and have a nice day.

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Update by Sandra Mandawe Estanilla
Apr 19, 2023 10:42 pm EDT

This is sandra_loves23 it hasn't been resolved yet. I like the site and I'm excited to work on it.

I would really be greatfull if you could help me to the unbanning my account and activate so I can work now I never use my account since it my first time to create.

I look forward to your prompt response. Thank you very much for your attention.

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Update by Sandra Mandawe Estanilla
Apr 19, 2023 10:37 pm EDT

This is sandra_loves23 This is sandra_loves24 it hasn't been resolved yet. I like the site and I'm excited to work on it.

I would really be greatfull if you could help me to the unbanning my account and activate so I can work now I never use my account since it my first time to create.

I look forward to your prompt response. Thank you very much for your attention.

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Update by Sandra Mandawe Estanilla
Apr 17, 2023 9:39 pm EDT

This is sandra_loves24 it hasn't been resolved yet. I like the site and I'm excited to work on it.

I would really be greatfull if you could help me to the unbanning my account and activate so I can work now I never use my account since it my first time to create.

I look forward to your prompt response. Thank you very much for your attention.

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A
Alnajar Jenani Surail
US
Jul 10, 2023 2:29 pm EDT
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This is nauthy_niekoxx i sincerely apologized for my violation by harming myself.And i promise i will not do it again .

I would really be greatful if you could help me to the unbanning of my account so i can work now cause i really need it .

I look forward to your prompt response .

Thank you very much for your attention.

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xxxmarkxxxa
L, FI
Sep 29, 2023 10:11 am EDT
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they maybe answer you 2025, or not

ComplaintsBoard
G
11:50 pm EDT

Chaturbate Someone please buy this company and set it free

Every night I come on here only to realize I'm being trolled by the same two moderators constantly. Chaturbate must be threatened by my good looks or something because they've hid me from actual people. I can't make money under these conditions. This is terrible. God, Before the site went full fascist it used to be fun to come on here and entertain a room full of people. I miss the life energy, the excitement and customers talking to me as well as each other. Now they just platform their favorite models and outright humiliate models they don't like — why can't Chaturbate be transparent and just tell us they don't want us here or that they only will show us to people during off hours? Guess they don't mind wasting our time, crippling our wallets and deceiving us. How miserable and dull Chaturbate have made this site, when they clearly shadowban models for entire days. Yet this is not surprising, considering all the lies, cheating and deception coming from one half of the two party system which has become known for their less than transparent tactics. Like we're not even people. Just things you could shut off and on.

Desired outcome: cut the games and bs, we are people not cardboard cutouts!

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5:07 pm EDT

Chaturbate I am a model and supporter and I am not afforded the same rights as others.

For the last three (3) years I have been disallowed the same rights as others. Let be specific, the models on two sites are not allowed to be nude or are asked to cloth upon me entering there room. My profile is shown to any ladies room I enter. I am flagged and I am unable to communicate with the model. I hear music they (Moderator / Chaturbate) provide, but I can not speak to the model. My only communication is messages and hand signs. So how does Chaturbate instill equality? So some are equal and others are not? Is Chaturbate harbor discrimination? Why are the models instructed to do certain things to me upon entering the room? Three years ago I had a following out with a person named Mike. Ever since that time, I have had my experiences on Chaturbate almost regrettable. I feel as though I am not as good as other people and I feel people are castigated and red flagged because of incidents with employees or partial owners.

Desired outcome: That I be provided the same rights as my other friends whom I watch get on Chaturbate and communicate with the models nude. That I not be discriminated because of my beliefs.

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11:54 am EDT

Chaturbate Very Important Unban My Account

3 months ago chatturbaate banned my account cutiebamby7 with 32 788 tokens olso for no reasons and dont give me back my tokens and not unbann>! My username in chaturbate was cutiebamby7 and I have 32370 tokens. (I have made 4 tranzactions before and everything was good.) I can not transfer my tokens into cash? The message was "unable to transfer tokens into cash contact suport if the problem continue". I nedd you to fix this realy fast because I need ti buy medical treatement for my mother, I need my money really fast. Today I have recieved today email from chaturabte ticket number is [protected] from chaturbate support that I was banned for suspicious violation of terms. But I not do nothing illegal or fraud or something like that. I need you to reactivate my account and give me back my tokens that I work for. I can proof with id card that my account is clean. I attach here proof of my tokens. I need you to unbann me really fast because I do medical tratement for my mother with my money from chaturbate. I hope you dont play with me because I am serious and I do everything clean and good. I need you to unbann me and give me back my tokens.

Username: cutiebamby7
Tokens: 32370 tokens.

I not do nothing illegal. Unbann me and give me back my tokens. I am very
Seryous situation.
I attach here the proof that I talk true.
My email is [protected]@gmail.com

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7:28 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Chaturbate Getting banned

I am writing this email to apologize for my actions on [website name] that led to my permanent ban from the platform. I understand that my behavior violated the terms of service and community guidelines of the website, and I regret my actions deeply.

I take full responsibility for my behavior and understand that my actions have consequences. I want to assure you that this was a one-time mistake, and I will take necessary steps to ensure that such actions are not repeated in the future.

I apologize to the website team and community members who were affected by my behavior. I understand that trust is an essential element of online communities, and I have violated that trust. I want to assure you that I will work towards earning back that trust.

Once again, I apologize for my actions and any inconvenience caused. Please let me know if there is anything I can do to make amends or regain the trust of the community.

Thank you for taking the time to read my email and considering my apology.

Sincerely,

I was banned 4-8-23 at 11

My account name is torishhh

I believe everyone deserves a chance and mistakes like that wont happen again. Im extremly sorry. please revoke my ban so that I can be a part of this community again

Desired outcome: I hope I will get unbanned and if further those stays. I wont say a word if I get banned again

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3:49 pm EDT
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Chaturbate chaturbate

Good afternoon, I was blocked by the site forever, I do not support the policy of prohibition of communication between minors and I know the rules, I complied with all the rules, there were no such messages on my part! Perhaps there were reports of the user who wrote to me about this! I ask you to check all my dialogs because I am sure that I have not allowed a violation, and return my page to Chaturbate! In the letter that sent me the site is indicated "we were informed", this does not mean that I did it! I ask you to double -check all the information! I love my work and I want to return it! My nickname mark_streem

Desired outcome: Unlock the account

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9:23 am EDT
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Chaturbate Account banned for no reason I want to appeal the ban

Psalm 31:24

Be strong, and let your heart take courage, all you who wait for the lord!

Goodmorning maam/sir

Have a blessed morning maam/sir iam the owner of (babygirlasian) )

with out any reason am pretty sure idid not violate any kind of rules until now and hoping you give me a second chance maam sir (w) I lern alot after I got banned my acount

I lost my friend and I lost my family and my boyfriend after I lost my job one think that iwant to reaceve a gift is my acount back this only chaturbate can save my life I lern alot (a) after I lost my job as of today to want to stand agian and hope can u please give may acount back I just wanted to know why my account got banned, as far as I remember that I submitted an Original and legit Id’s and didn’t...

Sincerly:urs trans

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10:39 pm EDT
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Chaturbate One of the models

A model on Chaturbate l o v e l y k a r y scan me out of almost $3,000 that I sent to her in through Western Union and everything for explicit shows that was supposed to happen at her house and never did and kept promise me so I kept giving him money and give me the money I have receipts to prove everything I'm saying and I feel that it's wrong that she's still allowed to be working on that and she's banned me out on there and now I can't get my money back but I spend a lot of money with you guys I didn't have since 2018 my name is Patrick Rogers my phone number is [protected] I feel this lady should be banned from a mechanic and if not then something something should happen because this is totally bad and wrong she is streaming from Colombia but we're talking about and I guess her boss allows her to do this too over there cuz I guess they work for somebody in the room whatever and they keep doing it to play and if they did to me they probably done it to others I will send you receipts that I have for this thank you

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4:12 pm EDT
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Chaturbate Banned without reason or warning and i am getting no reply

I stream 5 days a week for the past 4years... And out of the blue i open my chaturbate page on monday and it says my account is banned and contact support. They are not getting back to me but they are keeping my 14K tokens. How is this acceptable or even legal? I worked for them for soooooo long and never no complaints but out of the blue you just ban me? WHY?

Desired outcome: Unban my account Funmily412

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6:39 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Chaturbate loss all the traffic without reasons

hi i am model from many years(2017) on chaturbate in the last year 2023 i have loss all the traffic without reasons i many followers on chaturbate only by number because are always my followers? for what reason? and in past was also my fans in my fans club their accounts/profile are active with 1000 tokens spend in the last 2 weeks i contact you of chaturbate because I want report some my old followers for rudeness because not open never my room from many months/ 1 year maybe and more(not remember exactly) and not respond never at my many messagges (DM) neither 1 time from last december until at now open another room of another performers tipped much and i am honest and i am economic my price it's at mininum from me neither 1 time and i haven't do nothing of wrong without reasons let me know please TY OK BYE

Desired outcome: because I want report some my followers for rudeness and and disrespect towards me

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a

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9:01 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
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Chaturbate has left an official reply on this complaint.

Chaturbate Potential/actual error in purchasing token amounts

Hi during the early hours of this March 24th I attempted to purchase tokens to my usual some of ten pounds Sterling approximately. This is the consistent sum I always purchase as data history will show . On this occasion I made a simple error and accidentally clicked on the first option of token amount available where my intention was to scroll down the options list to choose my usual sum as stated above , the minimum sum available.

Not realising at first that I had made the error I commenced using the new tokens I had purchased. Following using but a small amount of the purchased tokens to the sum of less than ten English pounds I realised two errors.

1 - that I had purchased the incorrect and maximum tokens available which came to the sum of approximately three hundred pounds .

2 I also noticed whilst checking this mistake that another token request which I had not made or confirmed was being processed and confirmed to the sum of approximately ten pounds .

With regards to issue 1 ;

although I honestly acknowledge the error was my mistake I sincerely ask you with respect to confided the views that I will express.

Firstly I honestly believe the format of how tokens are purchased on the site leaves a considerable risk of mistakes occurring.

I do not consider it fair on the customer that the first option payment amount is the highest value available.

In my honest opinion the sum displayed in the option box should be the the minimum value of tokens available so if a mistake was to occur the customer would be charged only the minimum amount and not be penalised to a high monetary value.

Also safe guards should be in place to actually minimise a mistake occurring to facilitate the customer; such as not having an actual monetary value present in the token value box but actually a list of priced tokens available which the customer could then add to the box thus minimising the chances for an error occurring.

Additional there could be a process in place where once the token value is positioned into the box for requesting there could be a final action in place to allow the customer to confirm that the token amount chosen is the amount intended.

In conclusion I believe there is a high probability for error occurring which is what occurred on this occasion for myself.

To repeat what I have already stated previously my purchase records will show that I consistently only purchase the very minimum value tokens and that should give clear credence to a specific error occurring in my account and I would respectfully request that this is acknowledged and acted upon by management in the form of an appropriate refund.

In addition my Bank where monies are taken from for this process have contacted me to query the actual highly irregular monies retracted by your service as they themselves have recognised the innapropriate and questionable money transfer hence again I respectfully ask you to take this additional factor into account in amending the error.

With regards to my second point where money was taken from my account for tokens which I actually did not request nor purchase I find this particulary concerning as this indicates a breach of security on the site into my account.

Therefore I expect this to be investigated and an explanation forwarded to myself on how this occurred.

I trust that a satisfactory conclusion can be reached from yourselves taking into account that an honest and genuine error occurred by myself and also that there appears to be some security issues regarding the safety of using the Chaturbate Site , something that management should be aware of and amend and not have the customer financials penalised which is what had occurred to me in this occasion.

Respectfully David.

Desired outcome: Financial refund

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This complaint has been resolved automatically due to user's inactivity.

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2:00 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Chaturbate Chaturbate

Yesterday i got a model and she wanted to see my lovense for that i told her it hasn't been activated yet and i told her that it on charging mode and will take time to charged as i was streaming since morning and i have only one lovense to that she got angry and started spamming me that I'm fake the fact of the matter is i told her that is the reason I'm not activating my lovense on the site she reported me and my account got banned since yesterday and i have no information what's going on as i have tokens to cash in hasn't been heard from the company since yesterday

Desired outcome: Un ban me don't ban me because third person spam reporting it's my right to what to show to people and what to not nobody can force me

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Update by Alex78265
Mar 23, 2023 11:15 am EDT

It was a mistake kindly make the status unresolved again

Update by Alex78265
Mar 23, 2023 11:14 am EDT

It hasn't been resolved yet

Resolved

Nothing yet but they have failed to respect my rights and one of the user was forcing me to show her my personal belongings to which i don't consider myself entitled to do it's a complete breach of my rights and i should not make accountable for it

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3:39 pm EDT
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Chaturbate Got banned

Regarding my matter,i would only want to add some infos that might be taken in consider by you,please.Most of the "submissive" members are just want to speak and act like they want,they do pronounce piss,[censored],vomit, or blood ,i also been having warnings by support even if i didn`t use word piss, or blood, members was saying that things ,also attached some printscreens, i also respond to that warnings,i also had ,some proofs etc..But never told them to do something and i wont tell them that! its part of the BDSM(mostly like to speak about it,that it is fetish how it is like to be dominated).If it offend the rules,i will stop saying and comply with what they say please.can you please look into the matter and give me another chance? my account is blocked

username : superioralphamaster

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About Chaturbate

Chaturbate is an adult website providing live webcam performances by individual webcam models and couples, typically featuring nudity and sexual activity ranging from striptease to explicit acts. The platform allows users to watch performances for free or purchase tokens for tipping and private shows. It offers a variety of categories to cater to different preferences.
How to file a complaint about Chaturbate?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which you can find at the top right corner of the website, and click on it to begin the process.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Chaturbate. Make it specific and clear, such as "Unauthorized Charges from Chaturbate" or "Poor Customer Service on Chaturbate."

4. Detailing the experience: Describe your experience in detail. Include key areas such as:

  • The nature of the problem with Chaturbate, whether it's about billing, account access, service quality, or any other relevant issue.
  • Specific details about any transactions you had with Chaturbate, including dates, amounts, and the expected service.
  • Steps you have taken to resolve the issue with Chaturbate, including any communication with their customer service.
  • The company's response to your attempts to resolve the issue, if applicable.
  • The personal impact of the issue, such as financial loss, stress, or time wasted.
This information will help others understand your situation and the severity of the issue.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or receipts. Be cautious not to include sensitive personal information that could compromise your privacy.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue with Chaturbate. In the 'Desired Outcome' field, clearly state what resolution you are seeking, whether it's a refund, service improvement, or an apology.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is coherent and that all the facts are correct to avoid any misunderstandings.

8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint against Chaturbate on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your complaint for any responses or updates. Regularly check your account on ComplaintsBoard.com to see if there has been any follow-up or resolution offered by Chaturbate or other community members.

Overview of Chaturbate complaint handling

Chaturbate reviews first appeared on Complaints Board on Jan 30, 2016. The latest review Account banned was posted on Sep 20, 2024. The latest complaint Account ban was resolved on Apr 02, 2024. Chaturbate has an average consumer rating of 2 stars from 411 reviews. Chaturbate has resolved 52 complaints.
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  1. Chaturbate Contacts

  2. Chaturbate phone numbers
    +1 (949) 274-7960
    +1 (949) 274-7960
    Click up if you have successfully reached Chaturbate by calling +1 (949) 274-7960 phone number 3 3 users reported that they have successfully reached Chaturbate by calling +1 (949) 274-7960 phone number Click down if you have unsuccessfully reached Chaturbate by calling +1 (949) 274-7960 phone number 6 6 users reported that they have UNsuccessfully reached Chaturbate by calling +1 (949) 274-7960 phone number
  3. Chaturbate emails
  4. Chaturbate address
    23615 El Toro Rd № X344, Lake Forest, California, 92630, United States
  5. Chaturbate social media
  6. Jenny
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    Oct 30, 2024
Chaturbate Category
Chaturbate is ranked 8 among 45 companies in the Websites category

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