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3.0 1 Review 562 Complaints
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CheapOair Complaints 562

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12:00 am EST
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I booked a flight on CheapoAir - nonrefundable, which is fine. I took the chance. What I didn't know was that this did not guarantee me a ticket! My flight is due to leave in 3 days and while I have a reservation, the airline tells me that I do not have a ticket. "Is the agent holding your ticket for some reason?" they asked. The payment went through, so...

Read full review of CheapOair and 118 comments
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Replied
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

My complaint is with the level of service offered by CheapoAir.com. For years I have used the internet to book flights, however this is the first time I used CheapoAir.com. The chain of events is as follows: · I booked a flight on October 2 to fly to my home town San Antonio, TX · I received confirmation for October 20 on AirTran Flt. 123 departing at...

Read full review of CheapOair and 34 comments

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About CheapOair

Screenshot CheapOair
CheapOair is an online travel agency that offers a range of services including cheap airline tickets, hotel bookings, car rentals, vacation packages, and other travel-related services. With over 20 years of experience, the company prides itself on its ability to offer deeply discounted rates on travel bookings for individuals and businesses alike.

At CheapOair, customers have access to a wide range of travel options from over 600 airlines, 1 million hotels, and numerous rental car companies to select from, ensuring a seamless and enjoyable travel experience. With a simple and user-friendly website, customers can easily search for the flights, hotels, and vacation packages that best suit their needs by inputting their travel dates and destination.

One of the best features of CheapOair is their price match guarantee, which promises to match or beat any lower price found by its customers. This policy ensures that customers get the best possible rates on their travel bookings, giving them the peace of mind that they are receiving the best value for their money.

Moreover, customers can take advantage of CheapOair's extensive travel resources including their online blog, travel guides, and customer support team to make informed travel decisions and quickly resolve any issues that may arise during their trip.

With a strong track record of customer satisfaction, CheapOair has established itself as a one-stop-shop for affordable travel bookings, making it a go-to option for both business and leisure travelers. So, if you're looking for discounted travel options and a seamless booking experience, CheapOair.com is definitely worth exploring.
How to file a complaint about CheapOair?

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1. Log in or Create an Account:
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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with CheapOair in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with CheapOair.
- Mention key areas such as transactions, steps taken to resolve the issue, personal impact, and the company's response.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

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Remember to follow these steps carefully to effectively file a complaint about CheapOair on ComplaintsBoard.com.

Overview of CheapOair complaint handling

CheapOair reviews first appeared on Complaints Board on Dec 19, 2006. The latest review Booking flight was posted on Jul 18, 2024. The latest complaint Booking flight was resolved on Jul 18, 2024. CheapOair has an average consumer rating of 3 stars from 563 reviews. CheapOair has resolved 279 complaints.
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  1. CheapOair Contacts

  2. CheapOair phone numbers
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    Customer Service Manager
    More phone numbers
  3. CheapOair emails
  4. CheapOair address
    c/o Fareportal Inc., 135 West 50th Street, Suite 500, New York, New York, 10020, United States
  5. CheapOair social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 07, 2024

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