Checkers & Rally's
Reviews and Complaints

I just left Rally's in Jackson Mississippi on. The corner of Raymond Road and McDowell
I ordered two orders of boneless wings a hamburger and two ice cream cones and I asked Could I place an order at the window for another ice cream cone the young lady informed me that her manager said no I will have to go around a coming in I think that is very ridiculous I have been a customer service provider for I don't know how long and I've never told a customer they could not place an order at the window the job is to sell sell sell no matter how big or small the purchase is

Friday 10/06/2017 I ordered a 5 piece boneless wings. When I got home I ate one but as I ate and swilled it I noticed it was a bit rubbery. So I checked the next one before eating anymore and there it is raw chicken! I called and all I was told is I can get my money back. This is beyond ridiculous! Time we go to rallies its something wrong with the order but this time i'm taking action to speak to my legal adviser. I had enough of this foolishness at 444 lapalco blvd, gretna, la 70056!

I've been trying my best to give the staff at Rally's on Chouteau and Grand in St. Louis a chance. But today was so bad. First they gave me the wrong order. Second when I told her it was wrong she rolled her eyes and grabbed the bag with an attitude. Third when I did get my order it was burnt. And when I told her that she looked at it and said I don't see anything wrong. It was just tossed in the box and burnt. When I asked for my money back she again rolled her eyes. When she gave me my money back she pushed it into my hand. This location has really gone down hill in the past 3-5 years

I camed up there to order some food and they forgot my two bruford burgers and they never gave it to me and I been calling up there all day and no answer im very highly upset cause I live a pretty good distance and I caught the Lyft and I do t have extra money to go back. So if it's possible somebody give me a call as soon as possible. I need a call at [protected]

On Oct 2nd about 7 PM at the Rally's in Valley Station KY the girl at the drive thru window thought it was better to make me wait while she waited on the car in front of me to pull up and collect their money. (My order could have been cooking) I leave when people do that if I can get out of line. If it's more important to collect that money than to take my order then you don't deserve my business! I left and won't go back. There is allot of places to eat!

Went to checkers in Jacksonville off Lem Turner. Asked about the value fries. The manager caught a attitude. Even when my husband was wrong. Then he continues to talk about us to his employees while we're sitting in the drive thru at the window waiting on our food about how we wanted the fries for a dollar.. just being rude. And the employees made rude remarks as well..
I'm a manager as well for a fast food restaurant. Never have I treated ppl in this way .. I don't understand why a manager has to be so disrespectful.

I visited checkers her in Milwaukee Wisconsin on 35th Foundulac. Order a Baconzilla meal... Got to where I was going and open the sandwich raw bacon, no crisp at all. Call to complain as I noticed no answer... so a few hours later I call back spoke with a very pleasant lady manager who had no issue with replacing the meal. She took my name as said tell the I put your name in the book and she said her name but it a difficult name so I didn't remember, she said tell the she said it was ok... so I went back later in the evening and ask to speak to the manager a balled guy comes to window and I say I'm not for sure if the manager name but she told me to come back to receive a replacement meal, with a funky attitude he says where's your receipt I said she never told me to bring it she just my name in the book and say her name I explain to it's a different name and I can't remember her name do he say her name I agree and he gets the meal, so I open the burger before leaving and same thing bacon undone, she he get a attitude takes the burger and I had to wait over 30mins for the burger, had cold frys cause he just took the burger and I'm left hold a bag of frys for 20 minutes... poor service ever I hate that location cause they have no customer service skills, I will drive out my way next time just to avoid the store. Just sad

On the 27th September 2017 around 19:00, I went to Checkers Davenport to purchase instant porridge for my two years old daughter. The store was busy and the ques at the tills were long as I result I stood for a lengthy period in the que for my turn.

Around 19:45 the cashier apparently needed to use the bathroom and had to close the till (till no.9), by that time the only customers waiting to pay in that particular till we’re the white couple in front of me and myself (and my two toddlers). Out of the blue an Indian gentleman came and rudely closed the till and asked us to join other ques (which were extremely long and slow). The white couple in front of me asked to see the manager and the Indian gentleman told them he is the manager. Without asking them further questions he conveniently relocated them to the next till (till no. 10 - which was already closed at the time) as he could see that they were quite vocal and left me and my two toddlers stranded.

I asked to be also assisted in the next till as I had been in the que for quite some time and I was rudely asked to join another que as previously told. The colored lady who was the cashier in till 10 made fun of me together with the white couple “LOUDLY” saying that BLACK people are not very understanding, and other statements which were very offensive. The “ manager” just stood there in the front of the store and watched the whole situation and looked so entertained.

I was so offended in such a way that I just kept quiet and left the store as I was not about to join another long que so late with kids.

The “manager” could have just asked someone else to assist the remaining people in the till or perhaps assisted us himself but instead he ridiculed a black person and made alternative means for white people just to look good. I was hoping that by this time our country would be a better place by we seem to be moving backwards.

Please may I ask that you discuss this complaint with this employee as he paints a very bad picture for Checkers Davenport. I’m also a manager where I work but don’t recall ridiculing clients just to look good to the other race.

I live in Winchester Kentucky, and on September 30th around 8 or so I stoped at the Rallies location here in town. As I was ordering my food through the drive through the young lady on the head set decided to catch an attitude because I asked to do my order in two separate orders because there were two of us paying for our own food. One with cash and one with card. After I pulled up to the window I also noticed that none of the employees were waring hats or hair nets while handling food, which I know is a health code violation since I work in a school kitchen. I also observed that one of the ladies there was not waring gloves while
they were handling the food as well.

I had ordered a banana milkshake was charged for and give a strawberry cheesecake on. My 2 Apple pies were missing. Also ordered garlic park cheesticks and fries, had about 20 fries 2 cheesesticks.the only thing on order that was correct was the leadership sm Oreo fudge. So I paid 7, 77 plus tax on items that were wrong and I had to throw away. Also said they were out of popcorn chicken which was why we went

First of all i didn't order baconzilla combo, i ordrred fry lovers baconzilla, and i told cashier pickle and ketchup only, i know it was 1230 at night, but she even had me reprat myself, when i got home, what i had was a baconzilla buger fully loaded, i normally don't complain, but rallys Virginia Ave evansville In has messed my order up many times

9/28/17 1 a.m checkers in Deland fl gave me moldy food witch I took back to them and showed the night manager and she accommodates me well. I asked her to please throw the bread and all things moldy away and not to serve bad product to my community. Mind you this location is by Stetson college and the Deland court house along with many other businesses I'm sure they serve. Anywho I went to get checkers today at 12:15 p.m for my employees that had requested it. Thinking it was just a bad night for them and they had thrown all the moldy food out I got four burgers and to my surprise after checking them all but one that had no chance with one employee all the rest had mold on them. I was too late to check one that my employee had already bitten into and I soon after had to send that employee home due to feeling sick/I'll. I take it all back to the location I received it from only to hear the manager tell me that's how they sent them the bread so only thing she can do is refund me my money or make me new food... So i guess everyone who went/goes there untill they sell it all will be getting sick or eating mold and possibly could become ill enough for it to be life threatening as one of my employees is alergic to a medicine in relation to mold and almost are this nasty product. I have a meeting with my lawyer tomorrow evening about this and I'm just letting you the company know if i dont get answers and results from this I will be looking to go forward with a lawsuit. If you can contact me at [protected] before tomorrow evening we may not have to take this to court but somthing will be done to ensure we are not being fed bad old nasty food witch we pay for and feed our kids with.
Joshua.w

Your commercial about chicken dippers and fries $2.00 box is false. There are no chicken dippers. The resturants are serving chicken bites which is the size of a small fraction of the chicken dipper. You should change your ad to bites instead of dippers. People go to checkers expecting to receive chicken dippers. It makes me hesitate about going to checkers if they are not going to serve what they advertise.

I order 2 american bcn cheese a 4 fa 3 rally burger wit chess funnel fries n a sprit well my rally fries was cold my burger seen lik it was n the microwave my bun was soggy my tomato was extremely hot they gave me pure soda water and I am extremely pissed off this is terrible I get up and work very hard for my money so I would like what I pay for worst experience at Rally's ever

My order was unsuccessful, I had fries that looked as if the grease was old and they also had bad customer service as well, I threw up after I ate my food . I received my order Today, September.25, 2017 at the Rally's Restaurant on S.Carrolton Ave Next To Dominos . I'm writing this complaint because I want a refund . I will not attend that place anymore, My grandmother even complaint after she went their they made her order wrong, but wants to have a attitude with the customers . They also doesn't war any gloves .

My wife & daughter are allergic to peanuts. Before ordering, I asked what kind of oil do you fry with? Customer Service worker said "regular" oil. I asked if that meant corn, soy, vegetable or peanut oil & if she would check. She said there was no info about what type of oil being used without even trying to take the time to look and find out. Needless to say, I did not order anything for my wife & daughter. This Customer Service worker was not very helpful in trying to get the information I was asking about. The CS worker/Host was Paulina - DS223. Date was 09/23/2017 and the time was 7:45pm at Store #4007 located at 1545 Palm Ave, San Diego, CA 92154.

on 9-13-17 we went to checkers store number 5139.at 1;18 pm. we placed an order that was for 3 sandwiches and 2 shakes that totaled $20.28. which we paid. when we got home we had someone elses order which was 3 cheaper sandwiches and 2 shakes and the receipt on bag was $13.62. i have tried to call this checkers about 4 times, they never answer the phone. i would like my money back or store credit for the difference. Shavontae was the server. check number 30096 for wrong receipt given. thank you, Mary Cox 1114 46 Avenue N. St.Petersburg, FL. 33703

Hey good evening... My name is Keona C. And I just left from the Checkers here in Orlando store#6326 at 3:03 a.m. I was just now coming from work and thought i would grab a bit to eat before heading home. This store is located off of Colonial and Johnyoung. I paid 15.19 for my order which had 2 orders in one. My order and another order of my co workers. The cashier was Ellessia S. Which was very nice by the way. As i placed my order and processed to move through the drive thru to the window. Ellessia repeated my order back to me making sure everything was correct the manager which had on the blue shirt with blonde and black short curles that had a lazy eye which was located on the right and had 2 golds in her mouth came to take over the order. Im guessing Ellessia wasnt getting the order correct so the manager took over. The lady was very rude by the way. When I paid for my order and co workers paid for their things I looked in the bag to see if I had ranch which I asked for when placing my order wasnt in the bag. I asked the lady in the blue for a ranch which I ordered boneless wings I figured that the ranch would be in the bag it wasnt. The manager said it would be 53 cent for the ranch I said okay and begin to look for the 53 cent to give to her. I had found it but one of the quaters had fell which I reached down to get it the lady in blue said dont worry about it just take the ranch. I took it and processed to move out of the drive thru as Im pulling off I hear the manager say [censor]! So the car immediately stopped which i was in the back seat at the time. I got out of the car to ask the manager what was her name she grabbed a basket and a knife saying [censor] you dont need my name and backed up from the window. At this point Im fearious! Not only did you grab a knife but a basket that you fry the fries in basically threatening me with those objects. Now my job consist of working with costumers and thats one thing I have never experienced all 28 years on this earth! Now i have left a message with my lawyer about this matter because Im really looking into filing a lawsuit against this company for in danger of my life. I need someone to email me back or call me at [protected] no later than Monday or I continue to presue with this matter. This shouldnt happen to any paying costumer! The worst service I have ever seen. This was so unreal!

Just left checkers on Pio Ono Ave in Macon Ga and I ordered 2 5pc wings not seeing boneless wings anywhere on the menu and that's what I got I'm so mad because I really had my mouth ready for some real chicken wings tried calling to see if they had any or was there a reason I got boneless wings instead of regular wings with the bone in but no one answered

I Kathlee Henderson stopped by a checker on my lunch on yesterday which was 9/19/2017. It was at the location 4000 University Dr. Huntsville, AL.
I ordered the new chicken dippers and fry box along with a checker burger with cheese. The chicken dippers were burnt (cooked entirely too long) also my burger was the item that was uncooked. I have pictures in my phone and I have tried to bring to their attention by phone but no one EVER picks up the business phone. This is unacceptable and disgusting service! I would really appreciate if I heard from someone who cares clearly I could have gotten sick had I not realized it was a not cooked burger. Hopefully I still dont it was just on yesterday this occured.

Thank you,
Kathlee Henderson