Comcast / Xfinity review: Cable and cell phone

First off I am furious with this site. I wrote a long letter and you threw it away because I took too long trying to figure out what you wanted with my username. Must use 3 symbols, every single word or name I used you said was "taken." You wouldn't accept anything. If you are really a complaint service you treat me exactly like Comcast does. Nothing I say or do is listened to. I'm not allowed to call Comcast to get help with either my TV or completely horrible Google phone. You disconnected the number you gave me when I got this phone. Your cable DVR is awful. I don't understand why you can't stop or delete a recording once you've set it up. I have a program that records every week even though it was cancelled but you won't let me cancel it.I'm not allowed to rewind or pause in the evenings but if I try to call Comcast all I ever reach is your Robot. All that bot can do is reset your cable and hang up on you. I am counting the days until my deal ends. I've been with Comcast almost 30 years but that means absolutely nothing to Comcast. I'm thinking about junking the cable completely and going streaming. Cheaper and easier to deal with. The telephone they gave me cannot access text links so when the bot sends me for help to the text link, I go nowhere. This is ridiculous. How do you stay in business with no Customer Service? Now I'm going to try to sign up with this Complaint but most likely you will just dump me again. Is this a real service? Because half the time you try to contact Comcast you get the "Ask" or "Help"people that pretend to be Comcast. They want $ to solve your cable problem. Right. What happened to you Comcast? Don't humans count anymore?