Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Satellite and Cable TV Comcast / Xfinity Internet and TV
Comcast / Xfinity

Comcast / Xfinity review: Internet and TV

D
Author of the review
11:18 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This is Jaime McDaniel our account address is: 516 Widener Lane South Bend Indiana 46614

We have been a Comcast/ Xfinity customer for over 16 years.

We have enjoyed your service, and even recommended it to others in the past, unfortunately I don’t know if I would do so any longer.

We have been experiencing slow and interrupted internet and tv for the last few months. I have been on the telephone troubleshooting with your good people.

(On my cellphone because the home line had no service)

We have had two service technicians visit and they were very professional and helpful, however the situation hasn’t changed. They installed the latest modem/ router, tightened all connections in our home as well as outside but this still continues. One of the technicians said there could be some upgrade work going on in our area and perhaps that could be affecting service.

Our Xfinity cable takes a long time to respond to the remotes commands, the internet is slow and sometimes doesn’t work at all. Our child can’t get her online homework done because of this.

We pay a small fortune every month and are unfortunately thinking about looking to find a different provider for internet and television services.

All that being said can someone please resolve this ongoing issue?

Thank you for your time!

J.McDaniel

Desired outcome: None interrupted internet connection and no more television issues

Confidential Information Hidden: This section contains confidential information visible to verified Comcast / Xfinity representatives only. If you are affiliated with Comcast / Xfinity, please claim your business to access these details.

More
Send message
Copy link
Report
0 comments
Add a comment

More Comcast / Xfinity reviews & complaints

Comcast / Xfinity - comcast did not inform credit protection association that payment is made 103
Comcast / Xfinity - there making me pay $800 to move there box out of my yard 12
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Comcast / Xfinity - unauthorized charges (pay per view) 37
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Comcast / Xfinity - big rebate scam! 47
Comcast / Xfinity - paying $3.00 rent on their phone modem! 3
Comcast / Xfinity - Trying to cancel my deceased daughter's account
Comcast / Xfinity - servicio
Comcast / Xfinity - internet and TV
Comcast / Xfinity - overcharged twice! 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Comcast / Xfinity - Customer Service
View all Comcast / Xfinity reviews and complaints

  1. Comcast / Xfinity Contacts

  2. Comcast / Xfinity phone numbers
    +1 (800) 934-6489
    +1 (800) 934-6489
    Click up if you have successfully reached Comcast / Xfinity by calling +1 (800) 934-6489 phone number 0 0 users reported that they have successfully reached Comcast / Xfinity by calling +1 (800) 934-6489 phone number Click down if you have unsuccessfully reached Comcast / Xfinity by calling +1 (800) 934-6489 phone number 0 0 users reported that they have UNsuccessfully reached Comcast / Xfinity by calling +1 (800) 934-6489 phone number
    Support
    +1 (877) 231-8749
    +1 (877) 231-8749
    Click up if you have successfully reached Comcast / Xfinity by calling +1 (877) 231-8749 phone number 0 0 users reported that they have successfully reached Comcast / Xfinity by calling +1 (877) 231-8749 phone number Click down if you have unsuccessfully reached Comcast / Xfinity by calling +1 (877) 231-8749 phone number 0 0 users reported that they have UNsuccessfully reached Comcast / Xfinity by calling +1 (877) 231-8749 phone number
    Hospitality - Questions & Ordering
    +1 (800) 741-4141
    +1 (800) 741-4141
    Click up if you have successfully reached Comcast / Xfinity by calling +1 (800) 741-4141 phone number 0 0 users reported that they have successfully reached Comcast / Xfinity by calling +1 (800) 741-4141 phone number Click down if you have unsuccessfully reached Comcast / Xfinity by calling +1 (800) 741-4141 phone number 0 0 users reported that they have UNsuccessfully reached Comcast / Xfinity by calling +1 (800) 741-4141 phone number
    Ethernet - Customer Support & Care
    +1 (866) 429-2321
    +1 (866) 429-2321
    Click up if you have successfully reached Comcast / Xfinity by calling +1 (866) 429-2321 phone number 0 0 users reported that they have successfully reached Comcast / Xfinity by calling +1 (866) 429-2321 phone number Click down if you have unsuccessfully reached Comcast / Xfinity by calling +1 (866) 429-2321 phone number 0 0 users reported that they have UNsuccessfully reached Comcast / Xfinity by calling +1 (866) 429-2321 phone number
    Business VoiceEdge - Questions & Ordering
    +1 (877) 761-7401
    +1 (877) 761-7401
    Click up if you have successfully reached Comcast / Xfinity by calling +1 (877) 761-7401 phone number 0 0 users reported that they have successfully reached Comcast / Xfinity by calling +1 (877) 761-7401 phone number Click down if you have unsuccessfully reached Comcast / Xfinity by calling +1 (877) 761-7401 phone number 0 0 users reported that they have UNsuccessfully reached Comcast / Xfinity by calling +1 (877) 761-7401 phone number
    Business VoiceEdge - Customer Support
    +1 (877) 543-3961
    +1 (877) 543-3961
    Click up if you have successfully reached Comcast / Xfinity by calling +1 (877) 543-3961 phone number 0 0 users reported that they have successfully reached Comcast / Xfinity by calling +1 (877) 543-3961 phone number Click down if you have unsuccessfully reached Comcast / Xfinity by calling +1 (877) 543-3961 phone number 0 0 users reported that they have UNsuccessfully reached Comcast / Xfinity by calling +1 (877) 543-3961 phone number
    PRI Trunks - Customer Support
    +1 (877) 229-5999
    +1 (877) 229-5999
    Click up if you have successfully reached Comcast / Xfinity by calling +1 (877) 229-5999 phone number 0 0 users reported that they have successfully reached Comcast / Xfinity by calling +1 (877) 229-5999 phone number Click down if you have unsuccessfully reached Comcast / Xfinity by calling +1 (877) 229-5999 phone number 0 0 users reported that they have UNsuccessfully reached Comcast / Xfinity by calling +1 (877) 229-5999 phone number
    Hospitality - Customer Support
    +1 (855) 867-5010
    +1 (855) 867-5010
    Click up if you have successfully reached Comcast / Xfinity by calling +1 (855) 867-5010 phone number 0 0 users reported that they have successfully reached Comcast / Xfinity by calling +1 (855) 867-5010 phone number Click down if you have unsuccessfully reached Comcast / Xfinity by calling +1 (855) 867-5010 phone number 0 0 users reported that they have UNsuccessfully reached Comcast / Xfinity by calling +1 (855) 867-5010 phone number
    Upware Marketplace - Questions & Ordering
    +1 (866) 950-3789
    +1 (866) 950-3789
    Click up if you have successfully reached Comcast / Xfinity by calling +1 (866) 950-3789 phone number 0 0 users reported that they have successfully reached Comcast / Xfinity by calling +1 (866) 950-3789 phone number Click down if you have unsuccessfully reached Comcast / Xfinity by calling +1 (866) 950-3789 phone number 0 0 users reported that they have UNsuccessfully reached Comcast / Xfinity by calling +1 (866) 950-3789 phone number
    Upware Marketplace - Customer Support
    More phone numbers
  3. Comcast / Xfinity emails
  4. Comcast / Xfinity address
    1701 JFK Boulevard, Philadelphia, Pennsylvania, PA19103, United States
  5. Comcast / Xfinity social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
Comcast / Xfinity Category
Comcast / Xfinity is ranked 54 among 61 companies in the Satellite and Cable TV category
#52 Newsmax TV Newsmax TV #53 NBCUniversal NBCUniversal #54 Comcast / Xfinity Comcast / Xfinity #55 DISH Network DISH Network #56 Comedy Central Africa Comedy Central Africa

Most discussed Comcast / Xfinity complaints

customer service is god-awful!
4
(opinions to this review)
 Peacock subscription
2
(opinions to this review)
 internet
2
(opinions to this review)
 Xfinity mobile
1
(opinions to this review)
 Samsung a 54 phone
1
(opinions to this review)
Comcast / Xfinity Alternatives
TitanTV 1 review WE Tv 6 reviews InfinityDish.com 1 review OnTVTonight.com 3 reviews ABS-CBN 8 reviews