Concentra
Reviews and Complaints

I had passed anxiety medicine used which I no longer need also I have a very mild case of sleep apnea I was told a few years ago by your people that I fell under a certain percentage threshold which I was not required by law to furnish reports for my sleep machine however it did state in my reports from the sleep study that my use of the sleep machine was suggested. I do take blood pressure pills and is regulated there for I was only able to obtain a 1-year card for the last 2 years from that location in South Portland Maine. I sent have have going to an orientation for a new job as my wife and I are moving to Florida with Premier Transportation I went to Cadeceus in Woodville Ga. They refused me a card which held me up from working for the last few weeks I have no problem complying I am seeing my psychologist to get this straightened out him. However I have to show 30 days compliance as Cadeceus medical has disqualified me and sent my disqualification to FmsCA. I did nothing wrong and didn't see a problem I thought I would simply go down and get this card. But because someone screwed up here in Maine at Concentra I've been out of work for the last 3 weeks if it was an issue with my medical status it should have been brought to my attention 2 years ago I wouldn't be going through this right now just needs to be fixed and I want someone to formally call me and send a letter explaining why this happened thank you for your attention sincerely Kevin Carter

I was sent to Concentra by my employer due to a work related back injury. The PA was rude and wouldn't listen to what I was trying to tell him. He took no xrays or ran any tests then diagnosed my problem as being a Lumbar Sprain and sent me back to work with very few restrictions and no medication. My employer had already had me go see my own doctor and he had an MRI performed and it showed I have 2 herniated discs (L4 & L5) in my lower back. I would not recommend this company to anyone. This PA showed me just how crooked they are and just how much they care about the patients. They are only interested in the money.

thank you guys very much if you have cost me my job that I will sue the hell out of you guys you guys state that you're open Friday nights until 9 p.m. at the Redwood location I was in the parking lot at 7 p.m. I was in the car trying to drink my drink so I could go and take a piss test for my job I couldn't pee so I went right across the street to KFC got something to eat and something to drink was God maybe a half an hour right across the street as soon as I got into my car and started coming over if they turn the lights on it was 801 they closed an hour early today on Saturday hours are 8 a.m. to noon it's 11 a.m. and they close the doors this is b******* you don't have hours posted and then don't be open during that time because they decide they want to close I will be notifying my recruiter about this and tell them they need to pull the contract with you guys and go somewhere else you guys can I advertise for one thing and do another it is against the law I'm in the attitude you get from the nurse on being close with the sign that says noon not good not good

I went into Concentra on Friday May 26, 2017 after I fell at work. An employee was being terminated in an office approximately twenty feet away from desk. This employee was throwing things turning over tables, kicking things and everyone in this area was rattled, not to mention the HR lady comes out of the office yelling call 911. I stepped backwards losing my balance/being startled onto my butt. I knew I needed to go in as my legs were tingly/back end hurting. Concentra did a drug test and x-rays. They took the first set of xrays and asked that I wait for them to take a second set of xrays. Not a problem. My initial diagnosis was a fracture of coccyx. It was a long weekend with pain. I am not able to take pain medicine orally so advil, Tylenol and aleve is what I was taking by the fourth day pain is horrible. Today I went into Concentra and they told me no no no no you don't have a fracture coccyx you have a contusion of the lower back and pelvis. IF THIS IS SO THAT WOULD BE GREAT, BUT HOW DO I TRUST THIS URGENT CARE NOW? The doctor did not want to hear about my left leg or the numbness that is in my two toes intermittedly. Your pain should be getting better by the fourth day. My back is sore and all I want is a pain patch for my butt. This doctor just dismissed this as if nothing happened. This was the most unprofessional experience I have ever encountered. My daughter is an RN and said this is red flags. I spoke with an attorney on how I should proceed as I am not getting any direction from my employer.

I had to take a pre employment drug at concentrate - lawrenceville ga. About 2 weeks ago... No biggie... Take it no problems.. So I think.. I get a call 4 days later from my future employer asking did I take it yet... I explained yes and gave her the date... Well concentra tells them they have no record of me coming!... After hearing this I tell my compan no biggie i'll go take another one!... Mistakes happen.. So I do... Week goes by with no word so i'm thinking everything is great... 10 days after going I get a call from hr again.. Asking me did I take my drug screen... Again I tell her date and time... 2 more days by and all of a sudden I get a call saying my sample showed ampedmines... Never in my life would I use that stuff!.. Still in limbo... My employer is currently checking into what's my next step?!.. Anyone had this problem?.. What did you do?

01/06/17 6:45pm When I first walked in and went up to the counter I could tell the lady was unhappy, she was rude in telling me to sign in. (Zero eye contact) then I was greeted with, you'll be here for at least an hour, fill this out and come back up to the counter.. I waited for two hours to be seen, for a simple e screen drug test for my soon to be job. After going up to the counter again and explaining that I need to use the restroom, I've been drinking water all day. Finally a woman comes out to get me. She told me wash your hands, she was still being kinda rude. I felt like she didn't want to deal with me. I went into the restroom where the floor was wet, toilet paper was also on the floor, garbage can was full. I did my test came back. She said no I don't see a green dot, smiles at me you're going to have to do this again. I was confused, but said OK can I get some water.. She said NO we have to check with your employer to see if they want to give you another chance. Walks out the door with my sample. Then she grabbed another piece of paper and tells me to sign it and If I come back to retake my test, someone would be in the restroom to watch me and I would have to remove my blouse undo my bra pull down my pants...�what�... I said absolutely not, i have anxiety. I didn't understand what was going on and why. So at that time being everything she would say to me was no with a smug smile I figured we were done. I then took my I.d, paper and left she was so extremely smug, disrespectful and rude.. Unwilling to explain to me what was going on and why I was denied a retake. I couldn't believe the way I was treated and how I was disrespected.

01/09/17 Just received a call back from what could've been my employer she explained the lady administrating my test wrote in my report I walked out of the clinic and I refuse to retake the test which was a complete lie... I asked for water to retake my test in which she denied me that.
She even told my employer she offered me water and I declined it, that didn't happened, she then explained because of this I'm no longer a candidate for the job and with that a one-year no hire report. The woman (I don't know her name) also wrote in the report I was unruly. Not true, mind you my job is a job in customer service. She wrote In the report i walked out, not one person told me to stop, even as I was leaving I tried asking questions as to whats the next step. her reply to everything was no. I was thinking it was a error no big deal. So from my understanding we were done, there was nothing else to do. I would have to come back after she calls my employer. To my surprise, I was denied my job opportunity with a added 1 year no hire report. I feel so wronged by this place. I don't understand why she would do this to me. I feel something should be done. I was so cheated, disrespected, disregarded and lied about. What's also upsetting about all of this is what could of been my future employer explained that it wouldn't be a problem for me to go back and re-test. That it happens all the time. Unfortunately because she wrote in her report of me that I walked out and was unruly there was nothing they could do. We can't hire you for at least a year. I feel I didn't get a fair and just opportunity, all I'm asking is to be treated like a person not a burden. Because of the encounter I had with this woman I don't have a job today.

My son injured himself at work last Friday. He went to Concentra where x-rays were done that showed he had fractured his big toe in three places. They gave him ibuprofen and antibiotics and sent him home with an appointment to see an orthopedist nine days later. No boot. No cast. Not even crutches. By the time he sees their orthopedist, his fractures will be 12 days old. He called and asked for an earlier appointment, but they said they couldn't help him. He didn't even see a doctor there, just a physician's assistant. I emailed Concentra twice today and left a comment on their Facebook page, but nobody has responded. A completely incompetent bunch. He has no private insurance, so seeing a doctor on his own is out of the question. I can't believe these bozos are aloud to stay in business. Shame on any doctor who deals with them.

I was sent to concentra health care to do a dot physical. They were rude; condescending; and forgot to put the expiration date of the physical on my dot paperwork. I unknowingly turned this paperwork over to my future employer which was incomplete. Now my future employer will look at me like I am an idiot. They also made fun of the color of my skin. They checked a box on my physical that said I was a chronic alchoholic; or possibly drug addict. I do not drink or do drugs. What is my prospective employer going to say when she sees no date of expiration on my physical; and this negative information which is totally baseless? What a bunch of stupid dumb #.

I went to Concentra because I had injured my foot. They have a "coupon" for $10 off services. My printer was broken, so I couldn't print it. I was unemployed without insurance so I needed to try and save money where I could. I told them of my dilemma with the coupon, and they told me too bad, no coupon, no discount. I was upset, but I could live with it. I shelling out over $300 for a walking boot, and a doctor to tell me that my ankle may have been sprained, (x-rays would have been an additional cost that I couldn't afford at the time). Right around Christmas time, Concentra sends me a bill for an additional $31, stating they didn't charge me enough the first time. Yes, I was a self-pay, but no, I am not their patsy that they can charge willy-nilly when they need more money. I have not paid their additional charges since when I left, I was rest-assured that my bill was paid in full, nor will I. I do not recommend Concentra for any healthcare services, because all they want is the money, and the care is not all that great.

I injured myself at work and was directed to Concentra. I've been there 3 times. The first time was a walk in after them being sent authorization to treat me. I waited 40 minutes in the waiting room, then 40 minutes in the exam room for the actual doctor to come come to me. After having me explain what I did, this "doctor" felt my injured area for about 3 seconds and flopped it around, sat down, and proceeded to interrogate me on what activities I do outside of work. I told her my major, she asked if that requires me to be on a computer, I said yes, and she said, "I believe that's what's causing your pain." She ignored anything I said, blaming it on my schoolwork (school's been out for 3 months, thank you). Take 2 aleve 2 time a day and come back friday(2 days later). She wouldn't let me ask any questions, let alone answer them or listen to them, told me to have a nice day, and walked out. I then had to wait 15 minutes to actually check out, and my papers said "work related indeterminate". it happened at work while i was working...WEIRD. So, I come in for my follow up and have a male doctor. He listened to what I had to say, examined the body part thoroughly, and then told me in detail about my injury, put me on weight restriction at work and said to come back the following week and if it's not better that I would need PT. this time, my paperwork said i was to be on work weight restriction until my follow up exam the following week. so, I return for my third and final visit. I was scheduled to have a different doctor than either I had before. I waited 30 minutes in the exam room until a man came in, avoided eye contact and said since the care physician i was scheduled to see is new, they'd be sending in a different one shortly. LOW AND BEHOLD, IT WAS THE FIRST LADY I SAW. she came in, sat 3 feet from me the entire time (a whopping 5 minutes max), asked me if i was any better, i said yes slightly but still in pain. she said she was confident it as computer related and that i was fine and had to use my own insurance from now on. HELLO RED FLAG. i said THEN WHY WOULD IT HAPPEN AT WORK, AND I'VE BEEN ON THE COMPUTER ONCE THIS PAST WEEK FOR 5 MINUTES, I'VE BEEN WORKING ALL WEEKEND. she kept ignoring and bypassing everything i said and told me i needed to learn to correctly sit at a computer. SERIOUSLY ? NO. she then told me to "take 4 ibuprofen 3 time a day until my pain was gone"...because i don't need my stomach lining, right ? she got up, cut me off walking out the door, told me to have a great college life, and left. on my paperwork she put "non work related injury. released from care".

the only professional people here are the nurses. even the people at the front desk shouldn't be working in public with their lack of communication, organization, or people skills. i always thought it was the job of the care provider to care about the patient, but i guess paychecks are more important than actually doing your job. the male doctor, however, i will say was fantastic and very kind/informative. the woman, not so much. i always thought they kept people like her out back where she couldn't possibly interact with people. oh well. i recommend Concentra hire care physicians more like the male doctor, who actually enjoy their job for the correct reasons and have the well being of the people in mind. i have a hard time believing this woman actual has people who use her as a primary care doctor. i hope she's as great with them as she was with me... i don't know, i best stop typing. i could injure my arm more...

needless to say, if you want quality care and are injured at work and sent to Concentra, don't expect to be treated with respect, be listened to, or have a great experience. 99% of the people there don't care. tough it out and i pray you make it through any appointments within 10 days without screaming at someone. after that, you're allowed to seek your own care provider. good luck.

overall awful experience.

Appalling ignorance mixed with apathy. First, let me say..I worked in physical exams in the Air Force for 20 yrs, 5 as the NCOIC. I also have a degree in Aerospace Medicine and a degree in Healthcare Admin. Went in for DOT p/e. MA claimed I had b/p of 171/117. Really? I have no hx of HPT. I should have been ordered to lie down and 911 called! I was just told, "We'll keep your paperwork until you have that taken care of." I had to ask THEM about the 3 day b/p check. The girl had NO idea what I was talking about. I told her it was standard procedure for a patient with high b/p. Then, MA said I need glasses. She determined this simply using the Snellin wall chart, which is only for screening purposes. There was an eye exam machine on the table, but it was not used on me. I have no hx of eye problems. Went to my doctor and provided Concentra with medical hx of my NORMAL b/p readings for the last 12 months, SIGNED BY MY DOCTOR. Concentra would not accept. I then went to eye doctor and had extensive testing. I do NOT need glasses. I provided Concentra with the documented results of eye exam, SIGNED BY THE DOCTOR. Concentra would not accept results, but offered to give me another Snellin test! Really? So, Concentra is using results of their MA (high school diploma + 5 months of tech school certificate) using a Snellin chart over the medical results of 2 board certified medical doctors. In addition, 5 of the 7 people I work with failed their physicals with Concentra this week over medical 'problems' they have never had before! Ridiculous! When I went back to try to have DOT physical form corrected, I noticed "someone" had scribbled out MY writing on patient history and changed MY answers! ON A LEGAL MEDICAL DOCUMENT!
So, so far, I've had to go to Concentra, then to my doctor, then back to Concentra, then back to my doctor, then back to Concentra, then to my employer, then to DMV, then to eye doctor, then back to DMV, then back to employer, then to Concentra. Now, Concentra wants me to go back to eye doctor, then back to Concentra, then back to DMV, then back to employer...all for medical 'conditions' I don't have. In addition, I've lost 4 days of work and am out $50 for an UNNEEDED and UNINSURED eye exam! Oh, and two pairs of glasses I DON'T NEED! Plus, unless this is corrected, a lifetime of 'corrective lens' and 'HPT' restrictions on my CDL driver's license!
And, yes, I am going forward with my allegations of illegally altering my medical records.

I had to contact your clinic on three occasions to get a receipt. I got a tdap injection and no one was able to tell me how long it was good for. I was told I would get instructions after my visit. I didnt get any. The check out lady gave me a checkout paper to leave with and said this is all you get. There was no soap in the bathroom. The pad in the surgical room that was on the counter looked like it had been on the counter and being used for the last 6 months. It had open instruments laying on it when I was put in the room. I came for a cat bite and the doctor who I waited 3 hours to see told me he had to research which medication to give me. I was leaving the building and was called back in to be given my injection. I think this clinic is nothing more than a place to go for a band aid. The boxes the bandages ect were packed in were actually brown who knows how long they have been there

I was sent there for a DOT physical for my new job on July 22. The doctor said my eyes could not track BUT I saw everything she was doing. She wanted me to see one of her collegues who is a BRAIN dr to get evaluated. I spoke to 5 different neurologists that said I need to see an eye doctor. I saw an eye doctor who did several tests and concluded my eyes were fine. I went back and this doctor still claimed my eyes are bad. I was supposed to start work today (August 3) but they "lost" the paperwork from my urine tests.

My complaint is that everytime I went there, they had an issue. I'm not the only one that had issues from my company. There have been problems with this branch for a while. I have missed almost 2 weeks worth of work cause of them.

I was hired for a good sales job with fred martin motor company. They sent me to concentra in akron, ohio for a urinalysis screen. I have never used drugs... Never! I was told that the negative results would be sent to my employer within 24-48 hours. A positive test would take longer. Four days later, still no results. My employer was accustomed to receiving negative results the next day. Now an aura of suspicion looms as concentra cannot even locate my results when I called.

To make a long story short, I am still unemployed. Concentra has not answered my emails or calls. I will likely have to call a local attorney to file a lawsuit.

Concerned with concentra,

Dave

I was terminatered because I have been on disability due to a health condition that require surgery and is gioing to be perform on this month Jan, 2011 iI was suppose to go back to work on [protected] I have been 3 months on disability my condition doesn't allow me to performe my regular dutys

I want to present to you a encounter that I had with a local company "concentra health services" in downtown kansas city the south west traffic way location, I went there for a pre-employment drug and physical test and this is what happened to me:

I visit your office last thursday at the 200 sw boulevard location in kansas city mo 64108 and it turned into a horror novel right out of the archives of steven spielberg? I will quote the conversation that I did send to concentra below no response from them? They kept my license and never even called to say it has never handed to me because when I ask for it they informed me they will give it back to you after the visit what a policy? When

1) I went to get my license back and when I questioned the office manager he engage with me right over the counter with a room full of customers that showed me how professional the company operate? The customers was stunned? And just shook their heads some left as I was leaving.

2) when it came to the physical exam it really got bad the "doctor" informed me that I have a (Double) hernia but he was no sure but yet proceed to put it on the report abnormal? I ask him that both my family doctors have never diagnosed me with this and I outright questioned his diagnostics he went on to say that I had it since birth this stunned me? Nerveless he the "doctor" proceed to put it on my medical exam document that was send to my future employer? Now the job is gone so is future income and to make matters worse it is now on my "medical history" I did in the mean while consult with my family doctor and never in my medical history (15 years) with them was I ever diagnose with a hernia and he was stunned to here that? I can tell you this if my doctor confirmed that I do not have a hernia I will have no other option than to proceed with legal action against concentra? If your "doctor" did a false diagnostic it will be on the local television msnbc news guaranteed,

This is what I did in the mean while:

3) I did get a emergency appointment with my family doctor and he told me if I ever where diagnosed with a hernia he would have told me so and he will give me a letter to dispute the concentra's doctor's diagnoses and hopefully salvage my new employment opportunity? If there is anything you can help me with please do "I am desperate" here I am unemployed because of a doctor's negligence and will probably end up loosing everything house you name it? If this type of malpractice is going on in this hard economic times I don't see much hope for us how many other "normal people" did this happened to I am sure if this get on the air you will see what a response it will create.