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1.1 11 Reviews 97 Complaints
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DailySale.com Complaints 97

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H
9:18 am EDT

DailySale.com iphone7

the phone has a defected camera , this phone is is too small i need to up grade to a iphone 11.the phone has never been activated only had for 8 days.

when i purchased this phone it stated item can be returned within 30 days. I would like to return it and funds return to my account ,this way l can purchase

a larger phone. l really would appreciate your help in this matter.

Thank you in advance for your Time and Help.

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9:38 pm EDT
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Purchased a laptop from Daily Sales. It arrived in a manila envelope with a thin covering of bubble wrap! I plugged it in to charge it. When charged I sat down and lifted the the top and it came right on, I then touched some keys and noticed that numbers were letters and the keyboard was not working. Then the screen went black. I asked for a different one...

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N
2:49 am EDT

DailySale.com eggpod

I made an order i would like to cancel.

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A
8:35 pm EST

DailySale.com Unable to return defective product

I ordered Apple Watches for my kids for Christmas from this site. I ordered them in October because I was afraid with COVID not being able to get them in time, and I tested them out when I first got them and they appeared to be fine. Then my kids opened them and wore them Christmas day, and they wouldn't hold a charge. We tried all different settings and no matter what we did, the watch would not hold a charge for more than half a day. Then my son's watch finally died and wouldn't charge at all. We requested that they be returned/exchanged/refunded, but denied because it was more than 30 days, even though they were purchased as gifts and were not used until Christmas. We tried to explain the situation, but DailySale.com held to their 30-day return policy. DO NOT BUY CHRISTMAS GIFTS HERE! And if you do, you better make sure they work perfectly because after 30 days from the date of purchase, you are STUCK with it. I will NEVER buy from this company again! Horrible customer service.

Desired outcome: Return defective product for refund

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SHW3
Saint Petersburg, US
Mar 14, 2022 3:45 pm EDT

They now admit that they sell products with less than full charging capabilities! They fail to say that and as you found out, nice to be able to return within 30 days but you are out of luck if the item is a gift and can't be returned within that time period.

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A
12:26 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

DailySale.com Locked samsung galaxy s10 128 gb

Received phone. Looked good. Transfered info from old phone to new one. Put in sim card. Phone asked for a code. Got in touch with carrier. They said phone was locked. Emailed dailysales. They assured me phone was unlocked, with what i now believe to be an automated response. It also had the info about returns/refunds at the bottom of the email. There was no offer to help me with the issue, just return it. Why would they be so quick to offer returns/refunds if they were so sure the phone was unlocked? unless, by reading the complaints, they have no intentions of refunding my money. Got in touch with samsung. They said phone was locked to cricket prepaid. Contacted cricket. They would not give me info or unlock phone without old phone #, acc. # & pin #. Emailed dailysales again asking for info on how to get phone unlocked. No answer after several attemps. Returning phone for reund. Update later.

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Update by At Witts End
Jan 12, 2022 7:23 pm EST

Update. Got a notice from my cardholder today. A refund for the amount of the phone has been applied to my account. Hope you all get yours soon!

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K
4:50 pm EST
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DailySale.com iPhone XR 64GB

The item was paid for and apparently shipped 12/17/21. I was given an estimated delivery date of 12/23/21. The item was a Christmas present. It never arrived. I tracked the shipment via the UPS tracking number they gave me and the info stopped as of 12/22/21 where it supposedly was "enroute to USPS." I spoke with our local post office and the gentleman used the tracking number to say the USPS never received the item. (The tracking number is one used that indicates that UPS would deliver the item to our local post office and the post office would deliver the item.) I contacted the company on 12/30/21 to inquire where the phone was, and they said they would look into it. I have heard nothing from them since (it is now 1/4/21). I contacted UPS and the rep there stated the package was scanned as delivered to my home 12/31/21, but this makes no sense as it was marked to be delivered to the post office and the post office does not have it. We also have security cameras, so we would know if a package was delivered on that day (only a package from Shutterfly). So now I am without money without phone, and no one seems to know what's going on.

Desired outcome: I would like the phone I paid for. therwise, I need a refund. Address of the company is 2524 N Andrews Avenue Ext. Florida, Pompano Beach [protected] USA

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T. Edward
US
Jan 15, 2022 2:20 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I also ordered a item that hasn’t arrived dhl shows it’s been some place between Denver colorado and Salina Kansas for ten days and hasn’t moved . I think daily sale is a scam at this point they haven’t responded to two emails I have sent so !

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M
10:52 am EDT
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DailySale.com well i recived 2 rings but my minie camara didnt arrived

didnt recived all the products I order

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M
6:18 pm EST

DailySale.com Samsung laptop and wireless mouse defectove

A silver samsung computer laptop bought in November 2021. I received it and the plug did not fit the computer and therefore, the computer did not work. I sent it back with a letter inside saying what happened and I would like a refund. They said the computer didn't come to them and they would not refund my money, Then, I had ordered a wireless mouse and and it came to me with the package opened with the wireless piece missing,
This company should be reported to the Better Business Bureau, They send defective items and then won't refund your money.
Mary C. Foley

Desired outcome: full refunds

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E
10:10 pm EST

DailySale.com Order hasn’t been received

Order # is ... E1769236-1 I have not received my order yet. It is a long, navy, zippered sweatshirt/jacket. However, I did receive order #[protected]. Waiting to hear from you. My name is Eunice Jones. I would like to thank you for resolving the problem I had on a prior order...#1769236. It was handled very proficiently. I would recommend "DailySale " to my friends and family, letting them know your company can be trusted, and you are credible

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J
8:53 pm EDT

DailySale.com Customer service

I have been trying to contact Dailysale for a return address. I have been sending numerous emails and messages but no one have answered me. All I get are automatic answers that my question was submitted and someone will contact. It's been a week and I'm still waiting for help. This is the worst customer service ever. But I'm the fool because it has happened to me before. I had the same problem and I ended paying for something I could use. I believe I filed a complaint once before and nothing happened. Maybe I'll get lucky this time. This is the worst customer service.

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N
6:04 pm EDT

DailySale.com CPU was damaged and customer service no where found

These people sold me a piece of garbage and they never sent me a purchase email nor tracking so I did a chargeback.. Finally weeks later the computer shows up, looks like a child drew on it with a mark/knife.

They ended up winning the charge back... The whole time I was trying to contact them and no one ever said anything. I even paid the "$20" more to be able to return it...

Well... They waited literally almost 2 months before I was able to get a hold of them.. Then they said their hands were "tied".

I think this company should have a class action lawsuit put on them for the abuse of their customers... After reading some reviews I notice this happens a lot.

Desired outcome: Lawsuit

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Brittney Hochwarth
US
Mar 02, 2023 4:47 am EST

I agree

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H
5:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

DailySale.com cell phones

I ordered my cell phones 6 days ago, Oct 28th. I received a tracking number yet when I contact UPS they still have no product to ship to me. They told me they made a shipping label Sunday and here it is Wednesday and still nothing. The company website says products ship within 24-48 hours of being ordered. Well, that's not the case.
Then the website doesn't give you an option to even cancel your order. It says returns then says it will charge you to return it!
I am extremely angry and want my money back. I spent a lot of money for 2 phones and if I'm this disappointed already I can only imagine.
Please help me get this taken are of. The order number is 1796055.
The email used is [protected]@protonmail.com

Desired outcome: I want my money back immediately

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B
5:55 pm EDT

DailySale.com Gold Chain

Purchased an 18" gold chain on Dailysale as a gift.
Sadly, it broke the first time it was used.
A pic is included below showing the broken necklace
Dailysale refused a refund or exchange.
I requested that the Dailysale Customer Service rep escalate the request and reconsider the claim.
Again, Dailysale refused the request for a refund or exchange.

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J
3:28 am EDT

DailySale.com you sent me the wrong size laptop i orded the SAM SUNG crome color 17 inch ,,,you sent me a small one,,,,,,,please sent me the 17 inch,,

please send me the on i orded please call me at home, [protected], , i waited so long to get this. sam sung 17 inch crome, , ,

THANK YOU, , JACK QUARANTA

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J
12:10 pm EDT
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DailySale.com refurbished Apple MacBook Pro MD101LL/A CoreI5-8 GB RAM and 500 GB Hard Drive.

On 7/11/21, I purchased from Daily Sale Inc. a refurbished Apple MacBook Pro MD101LL/A CoreI5-8 GB RAM and 500 GB Hard Drive. I spent $479.11, which included 2 yr protection coverage with Clyde Insurance.
Instead, I received 7/15/21 the product with only 4 GB RAM.
The business requested that I return the item, giving me only a $104.90 refund or $114.90 in exchange. In addition, I had to pay all s & h costs. Needless to say, I did not do this and asked them again to send me the item I originally ordered, which was the 8 GB machine w/o any additional cost since I already paid for it. They, in turn, informed me they did not carry the 8 GB machine I originally ordered and what they clearly advertised and only had the 4 GB machine available. You will agree; this is definitely false advertising on their part. The company clearly refused to provide me with a full refund, even during the 30-day refund/exchange period. Bottom line, I will never do business with this company again and highly advise all of you reading this to avoid buying anything from Daily Sale Inc at all costs. This company is a sham and is fraudulent. They need to be shut down at once.

Desired outcome: Full Refund or exchange of my original order of 8 GB machine

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S
1:48 pm EDT

DailySale.com Phone charger

received = then found not usable on an Apple phone.
ONLY Samsung
Order #1614456-2
PLEASE (second request)
Send return authorization (2nd request).
SHELDON RUDIN
3302 AVERY COURT
SOMERSET, NEW JERSEY 08873

[protected]@aol.com

Desired outcome: Return authorization

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5:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This company claimed that the item has been shipped by simply providing a tracking number. However, according to UPS the package was never received. Daily sale did not provide a refund upon request (ignoring my emails). Their website claim to have great customer service in reality their customer service is nonexistent. No phone number to call (well...

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5:52 pm EST

DailySale.com Product service and refund

On Dec.22 2020 I ordered 2 heater jackets for gifts I ordered 4 x and 1 x adult size. The shipping is advertised as 2-5 days. I did nit get my package until day 50. I was not aware that the products were overseas. I have emailed the company over and over for a refund before and after I got the products, The website states 30 day money back guarantee. I was told they have no control over mail. I understand that but they advertise as if they can, So they are committing fraud. I had a party for 2 male family members with over 100 people there. I did not have the gifts for the 2 guys I was so ashamed I felt so embarrassed. Then when I finally get the jackets they are lucky to be a boys small. Then I was told to start a return I work 12 hours plus a day I do not have time to worry with this, I leave before the Post office opens and get home after they close. I am so upset by this I have had panic attacks because of this. I think this company should triple my money back . Help

Desired outcome: I want triple my money back for the agitation time and embarrassment this has bestowed on me

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G
8:57 am EDT

DailySale.com Google Chrome

I received the 1xGGL.CHROMECAST-ULTRA today without any instructions, paperwork of any kind. I have questions about it's installation. What's the reason for that?

Desired outcome: I would like some instructions and I also ordered the warranty. I’m unable to connect this device because I don’t know where some of the parts connect to.

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12:57 pm EST

DailySale.com iPad 4

This iPad was left at door. It was in a flimsy box and the item was totally broken.
I paid $236.89 ... and I must return it as it was improperly packaged and smashed.
Daily Sale does Not answer the phone.
Email was sent a few times. No answer.

They claim great customer service...there is NO Customer Service !

David Parrillo
243 Lost Nation Road
E. Fairfield, Vermont 05448
[protected]

Desired outcome: Full refund. Shipping cost covered by DailySale.

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About DailySale.com

Screenshot DailySale.com
DailySale is an online retailer that offers a range of products, including electronics, home goods, clothing, and more. The company is known for offering daily deals on its products, which are available for a limited time. DailySale is based in the United States and has a website and mobile app that allow customers to browse and purchase its products online. The company has a good reputation among customers and is known for offering high-quality products at discounted prices. However, it is always a good idea to do your own research and verify the reputation of any online retailer before making a purchase, especially when shopping for higher-priced items.
Frequently asked questions (FAQ) about DailySale.com customer service
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Is DailySale a legitimate online shopping platform?

DailySale is an online retailer offering discounted products, and while it operates as a legitimate business, customer experiences can vary, with some reporting positive experiences and others citing issues with customer service and product quality.

Can I trust DailySale with my personal information?

DailySale uses secure encryption and payment methods, but as with any online retailer, it is essential to exercise caution when sharing personal information.

What is the product quality like on DailySale?

Product quality on DailySale can be inconsistent, with some customers reporting satisfaction with their purchases and others claiming to have received lower-quality or damaged items.

How reliable is DailySale's shipping process?

Shipping times for DailySale can vary depending on the product and destination, with some customers experiencing delays or issues with package tracking.

Are the discounts on DailySale genuine?

DailySale offers discounts on various products, but it is essential to compare prices with other retailers and consider product quality when assessing the value of the discounts.

Does DailySale have a good reputation?

DailySale's reputation is mixed, with both positive and negative customer reviews, making it important to research individual experiences before making a purchase.

What is DailySale's return policy?

DailySale's return policy allows for returns within 30 days of receiving an order, but some customers have reported difficulties when attempting to return items or request refunds.

Are DailySale's customer reviews trustworthy?

Customer reviews for DailySale are mixed, and it is essential to consider multiple sources when evaluating the overall customer experience.

How responsive is DailySale's customer service?

DailySale's customer service has received mixed reviews, with some customers praising the support they received and others expressing frustration with delayed or unhelpful responses.

Is the DailySale website secure?

The DailySale website uses SSL encryption to protect user information, but it is still crucial to exercise caution when shopping online.

Are there any red flags when shopping on DailySale?

Potential red flags when shopping on DailySale include mixed customer reviews, inconsistent product quality, and varying shipping times.

Does DailySale offer a satisfaction guarantee?

DailySale does not specifically mention a satisfaction guarantee, but they do have a return policy in place for customers who are unhappy with their purchases.

How can I avoid potential issues when shopping on DailySale?

To avoid potential issues, research products and reviews, compare prices with other retailers, and exercise caution when sharing personal information.

Are there any hidden fees when shopping on DailySale?

Some customers have reported encountering unexpected fees, such as shipping and handling fees, when shopping on DailySale.

Can I track my order on DailySale?

DailySale provides tracking information for orders, which can be accessed through their website or by contacting customer service.

Does DailySale offer any promotions or discounts?

DailySale occasionally offers promotions and discounts, which can be found on their website or through email newsletters.

Are there alternative websites to DailySale with better reputations?

There are alternative websites, such as Amazon, eBay, and Walmart, that offer discounted products and have more established reputations in the online retail industry.

Is DailySale an environmentally friendly or sustainable company?

DailySale does not explicitly promote itself as an environmentally friendly or sustainable company, so it is essential to consider the impact of the products and the company's practices on the environment.

Do products on DailySale come with warranties or guarantees?

Some products on DailySale may come with warranties or guarantees, but it is important to read product descriptions and contact customer service if you have any questions about specific items.

Overview of DailySale.com complaint handling

DailySale.com reviews first appeared on Complaints Board on Jan 29, 2016. The latest review Incomplete order. Acer chromebook shipped with wrong charger was posted on Aug 3, 2024. The latest complaint Apple iphone SE 2020 was resolved on Mar 21, 2023. DailySale.com has an average consumer rating of 1 stars from 108 reviews. DailySale.com has resolved 2 complaints.
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  1. DailySale.com Contacts

  2. DailySale.com phone numbers
    +1 (561) 870-0016
    +1 (561) 870-0016
    Click up if you have successfully reached DailySale.com by calling +1 (561) 870-0016 phone number 0 0 users reported that they have successfully reached DailySale.com by calling +1 (561) 870-0016 phone number Click down if you have unsuccessfully reached DailySale.com by calling +1 (561) 870-0016 phone number 3 3 users reported that they have UNsuccessfully reached DailySale.com by calling +1 (561) 870-0016 phone number
  3. DailySale.com emails
  4. DailySale.com address
    2524 N Andrews Avenue Ext., Pompano Beach, Florida, 33064-2112, United States
  5. DailySale.com social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 22, 2024
DailySale.com Category
DailySale.com is ranked 403 among 1606 companies in the Online Shopping category

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