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Denny's
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www.dennys.com

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1.6 5 Reviews 240 Complaints
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Denny's Complaints 240

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D
4:48 pm EST
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Ladies room clean but stunk, the breakfast meat was terrible sausage was cold and bacon was fatty. I had asked for crispy bacon didn't get, my friend also. We asked for refills of our drinks well needless to say came after check. The condiments were horrible the syrup bottle was sticky the lid you couldn't even see the top. Not happy store #6955 ty.

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M
11:52 am EST
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I have already made a complaint and nothing has been done! I guess it's just like we thought!! Your establishment is run by a bunch of [censored]ing racist!! From the head of the [censored]ing company to the toilet bowl cleaner!! To be treated like [censored] because we are not white is [censored]ing ignorant!! I will be seeking legal help in this matter, since I have not heard back from anyone!!

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S
8:42 am EDT
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It is so extremely cold requested to please be seated else where as it felt we were right under a/c. We were denied due to section being 'closed. We are freezing and waiter said ac box was locked. My friend didnt recieve pancakes until we were all done with our meals. We have been waiting for our check atleast 15mins already. This visit has been awful. Food as usual was great and restaurant was clean.

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J
6:22 pm EDT
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Today November 1st At approximately 1200 noon, my wife and I entered Denny's and my wife being an invalid was forced to stand while waiting to be seated. Finally a cashier escorted us to a seating area where we waited for approximately 15 minutes before a wait person saw to us. Again, we had to wait for about 10 minutes to be served coffee. After placing...

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C
1:32 am EDT
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I order me and my boyfriend food to be picked up, when I arrived at the restaurant it was 8:45pm the original set up pick up time but the food wasn't ready. They were busy I understand not that big of deal but when I finally got home and got a chance to sit down and eat after putting 5 kids down to sleep, I go to take a bite and there is tomatoe-mayo on my...

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G
7:00 pm EDT
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I can into the restaurant this morning between the hours of 9 ish and 9:30 me and my lil daughter my waitress name was Kisha she was very nice the issue I have was that one of the other waitress that goes by the name of Tam got into it with to females they we're cursing each other out in front of all of the guest calling each other [censored]es and [censored]s it...

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L
4:49 am EDT
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I was charged 4.89 for 2 small chicken tenders and 4.99 for a small plate of Mac and cheese for my toddler which is outrageous. No one could explain the menu and the manger says well I don't know what to tell you that's the price. Staff was horrible and the manager was even worse. I will never eat at Denny's again. Tables were nasty and staff acted as if they didn't want to be at work what is this place

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P
9:55 pm EDT

Denny's delivery

Hello there!

I placed an order on Denny's.com and I haven't received it. My CC was charged and I called the store for assistance, they claim there's nothing they can do and I'm out of luck. My order # is [protected]. The store address is 600 S Frontage Rd, Wisconsin Dells WI 53965. At this point I want a full refund to my MC on file ending in 4946 in the amount of $27.61. The store phone number is: 608-254-7825. My phone number is [protected].

I look forward to hearing back from you!

Peter

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E
2:09 pm EDT
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We went to this location for breakfast today and we knew it wasn't going to be good when we got plastic ware and noticed the people behind us with to go cups. We ordered and waited forever to get out food. While waiting, a server came and asked if she could take the almost empty Cholula sauce that it was on our table. We also noticed a lot of dirty table...

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J
3:13 pm EDT
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I walked into Denny's this morning about 8 or a liitle after 8 ready to eat and I was approached by the waitress Melissa stating they don't have a cook not to my surprise last time I was here the same thing I was very disappointed then I hear a lady voice saying don't put another ticket in I'm not cooking [censored] else I'm like who is that they reply was the...

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J
12:44 pm EDT
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I walked into Denny's on Daniel Payne Drive in Birmingham Alabama this morning around 8 am or a little after 8 ready to eat the waitress greated me with a smile her name was Melissa only to be disappointed she informed me that they didnt have a cook so to my surprise Im like again this is not the first time Im looking around seeing other guest then all of...

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S
6:10 pm EDT

Denny's would not accept a reservation from me for saturday september 28th at 9:00 a.m.

Date: September 26, 2019 -----This was to be for a party of six people. Web have guests coming in on Friday night. ( the 27th.) One of our guests has to be on time for another event and we were trying to work with the situation. We are loyal customers of Dennys and this did take me back quite a bit. I understand that they are probably busy on weekends, but they would NOT allow me to speak to a manager or supervisor. I really thought Dennys was better than that. It would be nice if you would ask them to accomodate us. For the store it was a guaranteed sale.

Sharon Brobst, 25 Buckeye St, Woodland, CA, 95695
[protected]

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Update by Sharon Brobst
Sep 26, 2019 6:13 pm EDT

I wonder if this person needs more training!

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S
4:33 pm EDT
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On Sunday September 15, 2019 around 11:30 am. My elderly father and I visited Denny's store number 6669 in Glendale Arizona. A dark female server came to our table bringing regular menus. We informed her that we need value menus and she gave me a sour look. She then asked what we where drinking? Water we said and again she gave me a sour look. She then...

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C
12:59 pm EDT
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Got seated and waited and waited for someone to wait on us. We could hear two ladies arguing about who's table we were sitting at. In the meantime no one is waiting on us. Needless to say we left. Called manager to complain and she asked us to describe the workers. My husband said one tall black girl and one heavy set black girl. At this point the manager...

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J
1:40 pm EDT
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Denny's manager mary ann

We come to this place at least 2 times a week.
Every time I come with my family this manager Mary Ann is rude and never smiled at no one. And does not know how to talk to her employees. Very demanding I hear her talk to her people doesn't say please thank u.. her word" do this now n hurry " makes me not want to come here and listen to her rude comments!

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D
1:59 pm EDT
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After being a loyal Denny's customer at the Mississauga location receiving excellent service and above all quality food I was absolutely appalled by the quality and lack of attention paid to the breakfast we received today!!! The sausage was cold and pale, bacon was purely fat, the pancakes soggy and burnt. I spent $164.32 and feel robbed. Eggs were...

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K
12:41 pm EDT
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On 8/18/2019 at 10:24 am central time, I ordered online as a guest - ordered the "Build Your Own Grand Slam" with scrambled eggs with cheese (paid extra for the cheese) and ham (paid extra for the ham). This was delivered to me at my work (I work at the Springdale Police Department). When I received this order, the eggs were sunny side up with no cheese...

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V
11:38 am EDT
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DO NOT WASTE YOUR MONEY AT THIS LOCATION!!! If I could give this rating a zero I would! Came in tonight had to wait 10 minutes before anyone even acknowledged us. They finally seated us and the waitress who came to take our order smelled like an ashtray, enough to ruin your appetite. Whatever happened to the waitresses looking presentable with customer...

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S
1:14 pm EDT
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Dear Sir: We were in this restaurant last week and you would have thought you were in a Mexican diner. I understand talking to the customers if necessary, but the loud banter from behind the counter talking Spanish to each other. They also didn't have the French vanilla creamers as advertised, they didn't have orange juice at 2pm we ordered the special that...

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J
4:18 pm EDT
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I ordered the grilled Haddock picture from menu included. What I got was plain piece of fish. When I questioned the waitress she took my plate came back maybe 30 seconds later with the next photo, some cold oily spices dumped on top 1/2 my french fries gone and a spoon in the corn. The spoon was laying on the side of the plate when she took it. It was so...

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About Denny's

Screenshot Denny's
Denny's is a well-known American restaurant chain that has been serving customers since 1953. With over 1,700 locations across the United States, Denny's is a popular destination for breakfast, lunch, and dinner. The restaurant chain is known for its 24/7 service, which means that customers can enjoy their meals at any time of the day or night.

Denny's menu offers a wide range of dishes, including classic American breakfast items like pancakes, waffles, and eggs. The restaurant also serves burgers, sandwiches, salads, and entrees like steak, chicken, and seafood. Denny's is also known for its signature dishes like the Grand Slam breakfast, which includes two pancakes, two eggs, two bacon strips, and two sausage links.

In addition to its menu, Denny's is also known for its affordable prices. The restaurant chain offers a variety of deals and promotions throughout the year, making it a budget-friendly option for families and individuals. Denny's also offers a rewards program, where customers can earn points for their purchases and redeem them for free meals and other rewards.

Denny's has also made efforts to cater to different dietary needs and preferences. The restaurant chain offers gluten-free options, vegetarian and vegan options, and dishes that are lower in calories and fat. Denny's has also made a commitment to using fresh, high-quality ingredients in its dishes, which has helped to improve the overall quality of its menu.

Overall, Denny's is a popular restaurant chain that offers a wide range of dishes at affordable prices. With its 24/7 service, diverse menu, and commitment to quality ingredients, Denny's is a great option for anyone looking for a casual dining experience.
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- In the 'Complaint Title' section, briefly summarize the main issue you experienced with Denny's.

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Overview of Denny's complaint handling

Denny's reviews first appeared on Complaints Board on Mar 21, 2008. The latest review Mixed Experiences at Denny's was posted on May 17, 2024. The latest complaint dirty restaurant, nasty, cold food was resolved on Oct 20, 2014. Denny's has an average consumer rating of 2 stars from 245 reviews. Denny's has resolved 34 complaints.
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  1. Denny's Contacts

  2. Denny's phone numbers
    +1 (682) 348-5018
    +1 (682) 348-5018
    Click up if you have successfully reached Denny's by calling +1 (682) 348-5018 phone number 0 0 users reported that they have successfully reached Denny's by calling +1 (682) 348-5018 phone number Click down if you have unsuccessfully reached Denny's by calling +1 (682) 348-5018 phone number 0 0 users reported that they have UNsuccessfully reached Denny's by calling +1 (682) 348-5018 phone number
    Media Contact
    +1 (864) 597-8403
    +1 (864) 597-8403
    Click up if you have successfully reached Denny's by calling +1 (864) 597-8403 phone number 0 0 users reported that they have successfully reached Denny's by calling +1 (864) 597-8403 phone number Click down if you have unsuccessfully reached Denny's by calling +1 (864) 597-8403 phone number 0 0 users reported that they have UNsuccessfully reached Denny's by calling +1 (864) 597-8403 phone number
    Senior Vice President Of Global
    +1 (770) 777-0796
    +1 (770) 777-0796
    Click up if you have successfully reached Denny's by calling +1 (770) 777-0796 phone number 0 0 users reported that they have successfully reached Denny's by calling +1 (770) 777-0796 phone number Click down if you have unsuccessfully reached Denny's by calling +1 (770) 777-0796 phone number 0 0 users reported that they have UNsuccessfully reached Denny's by calling +1 (770) 777-0796 phone number
    Media Contact
    +1 (800) 733-6697
    +1 (800) 733-6697
    Click up if you have successfully reached Denny's by calling +1 (800) 733-6697 phone number 0 0 users reported that they have successfully reached Denny's by calling +1 (800) 733-6697 phone number Click down if you have unsuccessfully reached Denny's by calling +1 (800) 733-6697 phone number 0 0 users reported that they have UNsuccessfully reached Denny's by calling +1 (800) 733-6697 phone number
    Guest Services
    More phone numbers
  3. Denny's emails
  4. Denny's address
    203 East Main Street, Spartanburg, Indiana, 29319, United States
  5. Denny's social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Denny's Category
Denny's is ranked 20 among 60 companies in the Fast Food Chains category

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