CB Banks Direct Express Unauthorized charges from my account [protected]@gmail.com

Direct Express review: Unauthorized charges from my account [protected]@gmail.com

PhyllisD of US

May 17, 2024 8:00 pm EDT

Featured review

Claim#1-[protected]

May 13th, I had two unauthorized charges a T- Mobil unauthorized charge of $10.oo and an authorized charge of $200.00 from Verizon. These charges were unauthorized, and I had no knowledge of these charges until i checked my account. I do not have any business with T- Mobil nor Verizon I immediately phoned my bank to report the issue. According to my Mobil banking the transactions were pending but I guess the transactions could not be stopped according to the bank. I'm on a fixed income please help and investigate this situation this cannot happen again I'm out of town on family business trying to help take care of my 94-year-old elderly mother in Myrtle Beach SC these charges according to my bank statements appear to have taken place somewhere other than where I'm at

Thank you

Phllis Walker

Claimed loss: I had to borrow money because I was out of town and endured overdraft fee's just to make it through the week because i had no other means. now im in debt twice as much additional 250.00

Desired outcome: full refunce of my losses and inconvenience in the amount of 450.00 would be much appreciated

Confidential Information Hidden: This section contains confidential information visible to verified Direct Express representatives only. If you are affiliated with Direct Express, please claim your business to access these details.

Helpful? 0 0

0 comments

Add a comment

Direct Express - fraud ivr money transfer unauthorized 27

Direct Express - money taken from account; would not give merchandiser authorization number 83

Direct Express - dispute about fraudulent transaction 4

Direct Express - fraud dept customer service reps 5

Direct Express - fraud suspension 10

Direct Express - Cards not working and no customer service available 4

Direct Express - they owe me money and will not pay me or tell me what's going on 2

Direct Express - won't put my 950.00 back on my card. 3

Direct Express - Contact C/S 1

Direct Express - Trying to get routing number 1

View all Direct Express reviews and complaints

Direct Express Contacts

Direct Express phone numbers

+1 (888) 741-1115
+1 (888) 741-1115

Click up if you have successfully reached Direct Express by calling +1 (888) 741-1115 phone number 0 0 users reported that they have successfully reached Direct Express by calling +1 (888) 741-1115 phone number Click down if you have unsuccessfully reached Direct Express by calling +1 (888) 741-1115 phone number 0 0 users reported that they have UNsuccessfully reached Direct Express by calling +1 (888) 741-1115 phone number

Customer Service

+1 (888) 741-1115
+1 (888) 741-1115

Click up if you have successfully reached Direct Express by calling +1 (888) 741-1115 phone number 0 0 users reported that they have successfully reached Direct Express by calling +1 (888) 741-1115 phone number Click down if you have unsuccessfully reached Direct Express by calling +1 (888) 741-1115 phone number 0 0 users reported that they have UNsuccessfully reached Direct Express by calling +1 (888) 741-1115 phone number

Customer Service

+1 (866) 569-0447
+1 (866) 569-0447

Click up if you have successfully reached Direct Express by calling +1 (866) 569-0447 phone number 0 0 users reported that they have successfully reached Direct Express by calling +1 (866) 569-0447 phone number Click down if you have unsuccessfully reached Direct Express by calling +1 (866) 569-0447 phone number 0 0 users reported that they have UNsuccessfully reached Direct Express by calling +1 (866) 569-0447 phone number

Hearing impaired

+1 (765) 778-6290
+1 (765) 778-6290

Click up if you have successfully reached Direct Express by calling +1 (765) 778-6290 phone number 0 0 users reported that they have successfully reached Direct Express by calling +1 (765) 778-6290 phone number Click down if you have unsuccessfully reached Direct Express by calling +1 (765) 778-6290 phone number 0 0 users reported that they have UNsuccessfully reached Direct Express by calling +1 (765) 778-6290 phone number

International

+1 (800) 333-1795
+1 (800) 333-1795

Click up if you have successfully reached Direct Express by calling +1 (800) 333-1795 phone number 0 0 users reported that they have successfully reached Direct Express by calling +1 (800) 333-1795 phone number Click down if you have unsuccessfully reached Direct Express by calling +1 (800) 333-1795 phone number 0 0 users reported that they have UNsuccessfully reached Direct Express by calling +1 (800) 333-1795 phone number

Card Enrollment Center

More phone numbers

Direct Express emails

support@usdirectexpress.com

100%
Confidence score: 100%

Support

Direct Express address

P.O. Box 245998, San Antonio, Texas, 78224-5998, United States

Direct Express social media
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Oct 29, 2024