Dollar Tree
Reviews and Complaints

After I was checked out and proceeded to grab my bags and gallon of bleach from counter, I swung around to leave and bleach flew everywhere! I dropped the gallon of bleach. It had a slit in it all the way across the front! I stood there in shock! My 20 year old daughter was wiping bleach off my face and jacket. I looked at the sales associate, Shelby, she just blankly stared at me. And then proceeded to continue ringing up her customer. I was very upset! How rude! I' ll take care of myself! Thanks! I told the sales associate. I went and got another gallon bottle of bleach off shelf and left. My coat as well as my jeans, now, are bleach stained. As well as poor, rude customer service, I am out a coat as well as a pair of jeans! Thanks Dollar Tree. I am already on disability! Dollar Tree is suppose to save me money not cost me money!

Manager Jamie, intolerable conduct and manner on 2/7/2017 and two previous visits. Bottom line is this person obviously has no people skills. She should not be waiting on the public, as shes VERY RUDE, she should be stocking shelves at best. Two words "gruff exterior" rough voice/low in pitch, very unpleasant. Not to mention while I was standing in line waiting to checkout she was up by the office door hugging and kissing on some woman, disgusted me to the point I will NEVER shop at Dollar Tree again.

I shop dollar tree, alexandria, la, macarthur dr. location on a daily basis. there is a wonderful new associate just recently hired. the name in her badge is janet, I don't know her last name. she's very welled groomed and extremely professional and do friendly. she's fast and seems to take a delight in her job there. she just doesn't fit in with the rest. I witness your store manager, brandy, insult janet upfront of a ling line of customers and snatch a credit card out of a man's hand and shouted at him telling he was not using the credit card machine properly. I was appalled at her behavior and was embarrassed for janet and the customer. I have witnessed ms brandy shouting at get employees and even heard her on an isle opposite an isle I was shopping on talking so ugly about, what sounded like, another employee. your other manager, alicia.. I believe that's what her name is... she's so awful! the two of them have no business being managers for dollar tree... if you base their job security with numbers, let me tell you, a lot of us are going elsewhere due to their ugliness. its a shame how they behave as managers... whoever the manager is over those two myst come and meet ms. janet, she's the only reason I will continue to shop that awful managed store. I was in there today and heard alicia say m, with a store filled with customers "no one has a badder attitude then me". she went on to say "and I don't care if they don't like it. I walked out the store and didn't make a purchase today. my daughter advised me to make a complaint. they should be fired. that ms. brandy was no where in site.

This is about the store in Kosciusko Mississippi. The store stays busy for the most and shelves are half way empty the majority of the time. I was in the store 2 days after the truck had been delivered and the pictures I am submitting will show you the deplorable look of the aisles. This is 2 days after the truck has ran. There was 1 cashier with over 9 people with buggies and the manager was outside sitting in a chair smoking a cigarette and watching. There was no one else at work. This store could make so much more money if they would put out stock instead of on floor or in the back storage room that is full at all times. In this store you always have to check dates especially on cakes and chips. I think it is because it sits in the storage room too long

I'm a dollar tree person who enjoys going everyday, today I went to the one located at 3400 S Archer Ave in Chicago Il I went at about 740 pm there was a Adrian American employee working there a little heavy set she yells at me while customers are there not there cashier number 3 I said oh you have the wrong light on number 2 so than I was first she tells the other Customer comet over here I'll wring you up turned the 2 off and turned on cashier number 3 I'm a people person so I still said to myself I forgive her I tried to make her, smile and Ridley with serious face said do you want a bag my thing is being a supervisor in the medical field I couldn't have anyone work with me that has no Customer Service I hope I don't see her there again I go to dollar practically everyday.

My name is Brandon Brady I am a store manager in huber heights Ohio. I transitioned to Dollar Tree from Family Dollar, and I injured my back here at work and have a current workmans comp claim. And my DM does not offer me support or even abide by my Dr. restrictions. My back has gotten worse since becoming employed by Dollar Tree. They threw away my personal back brace while I was in Columbus for managers training. And will not supply me with another, yet Family Dollar Manager can still order back braces with store supplies. I feel targeted, and bullied by Tyler Kritsch my DM, he comes down on me for getting behind but gives no support knowing that my back is hurting. I still have to unload the trucks and stock the majority of my store. I can only do so much and when hurt even less, but I still work as hard as I can even when it results in a trip to the ER after work. I'm tired of being bullied by this DM and need support to get my back healthy again.

I was in your store today located 1212 W. Dundee Rd. Buffalo Grove IL. Around 5:30pm. The "Manager" Lea rudely and loudly yelled at my 8 & 10 yr old boys. My younger son accidentally dropped something from the toy isle and she abruptly comes flying at them and loudly shouts "pick that up and DO NOT mess up her isles, she has to go home tonight. She also yelled at my son telling him to NOT use his heely shoes in her store." She rudely went on telling them "if you take something off the shelf you better put it back the way they found it." She then tells them again she'd like to go home tonight - kapeech." Both my kids were in shock like a deer in headlights. Lea turns around and I'm standing right behind her, little did she know. I told her never to talk to my children like that again explaining how unprofessional she was and it's my job as a parent not hers. (My kids did nothing to deserve this!.) I then went on asking her why she felt the need to yell at my kids and she told me she didn't care and because it's her store and she could! I went to the front desk asking to speak with a manager and the kind cashier lady referred me over to Laverne. I explained my complaint and she apologized. My 10 yr old son didn't even want to buy his toy or ice cream he originally came in there for. He was just so upset at getting yelled at for absolutely no reason! The so called "manager" Lea should not be a role model for your company if she's gonna be extremely bitter towards kids. I will NEVER step a foot in that store! She ought to be ashasmed of herself!

Store number 1004 Everett pa, my family go to this store offen I was in the store with my kids and there was a lady stocking my boys tryed to go down the isle and said excuse me and she didn't move so I had to get a couple thing in this isle and I said like the boys did I guess she got made because she didn't want to move she was stocking popcorn and throw the bags in the box almost hitting me I said nothing and walked over her and went on my way while I'm in the next isle I here her tell someone why are you coming down here you know I'm stocking and then told the lady she just said that because some guy just walked over her so after I let here know I could here her talking about me im right here . Anyway as both workers was laughing at me I asked for the manger and much to my surprise the scound lady was the manger so I asked for the works name they both laughed and said Sally the manger name tag said ash so after I left the store my brother and sister in-law was out side the store getting ready to come in so I stop to talk to him and the manger comes out side and I had to leave or she was calling the cops I told her I'm talking to my brother she laughed and give me the thumbs up ty Ben [protected]

My name is Teresa Espinoza, employee # [protected]. I was working at dollar tree in Tucson, Az store #06622. We recently got a new manager named Jessica, I don't know her last name. On the 23 of Jan. I needed one dollar bills for my register. She brought me 20 ones but didn't stick around for me to count it or to take the 20 from my register. She said to just hold onto it because she was on a conference call. Being a 20 dollar bill, I put it in my back pocket so I could give it to her when she passed by again. We both forgot about it and I went home at the end of my shift. About half hour later I realized I still had the 20 and started walking back to the store when Jessica texted me about the money. I told her I was on my way and would give it to Franchesca and let her know what it was for. The next morning Jessica asked me to come in before 10 am so I did. She wouldn't look me in the face but said Robert wanted me to write down exactly what happened so I did. Later that same evening she called me in again and said Robert wanted me to re-write the letter on company paper. I asked what was going on and she said nothing, that he needed it to explain why she was 20 short but that everything was OK and not to worry. As soon as I signed it she said I was fired because it was considered theft. I can guarantee you I have never stolen from your store. I love my job and I want it back. Being the manager, per policy, she was suppose to stay and watch me count the money she gave me and taken the 20 from my register yet nothing happened to her for being negligent but I get fired? She should have been terminated if I was terminated. If she got written then I should have been written up. I want my job back if it's possible. I love my job and the customers. Being bi-lingual was a plus because alot of our customers don't speak English. Jessica has said loud enough for our customers to hear that she was ready to tell everyone to get the hell out of her store. She refused to assist a customer on her first day at the store. I'm not trying to take her job, I just want mine back. She's also stated that if I said anything about this that I wouldn't be allowed back in her store. I don't understand how a person with mental problems can manage a multi million dollar corporation and changes her mind about policy more than anyone I know. Never has any previous manager brought me money for my register and not stayed for me to count it and take the money the register owed. Please help me with this situation. I love my job and I want it back.
Thank you
Teresa Espinoza #[protected]
[protected]

I was shopping in Dollar tree one of my favorite places to shop, there was a lady that works there named Brenda, she wasn't very polite to me as well as the lil girl she was working with, I got the hint maybe a manager there. Her tone towards this lil girl was very rude and unpleasant. I felt so bad for her. The little girl was working both register and on the floor so she was coming back and forth. Little girl had to call for back up as what she said on speaker, then Brenda came up and said you gotta move faster I don't have time to help you BC your slow. Then took one person in line and walked away saying figure it out yourself, I got things to do. I felt so bad for that little girl. That lil girl continued to work and try her best and was very pleasant. This isn't the only time I've came in and she's been rude. Thank you for letting me contact you and it being so easy.

Cashier # [protected], Lynn. Intolerable Conduct & manner on 1/18/17 and two previous visits.
Bottom line this person has No People skills. Should not wait on the public. Should be behind the scene stocking shelves at best. Two words "gruff exterior" . Rough voice / low in pitch, unpleasant, RUDE, not having or showing good manners, lack of consideration for other people, and Discourteous ! Very Bizarre that this person is employed in serving the public. This clerk can change you from have a wonderful shopping experience into feeling unpleasant. Where is the management for this store? Dollar tree should send in a undercover company representative to appraise this conduct.

I go in there to shop every day and i get the worst service when she is working. She is rude and disrespectful. When i ask her where something is she ignores me or she gets an attitude about it. There was one day she shorted me on my cash back. I refuse to go to her line bc how disrespectful she is and she smell like heavy drugs and alcohol some times she works. I refuse to go to dollar tree until she is fired. I spend almost all my check on this store. So if you want my service i would like it if she was fired. She is making you customers and sales. There was one day i saw her steal a pregnancy test. When i was shopping.

Im complaining about the dollar tree on plaza I have been working there for a month and a half, the store manager name is Carol Sullivan she treat every female assistant manager in her store like ####, she doesnt get along with them, she talk #### about them to the cashiers, sometimes to the customers, she have one male assistant manager in training that she favor alot, he doesnt drive or have a car she pick him up and drop him off at work she sometimes leave the store unattended with one cashier by her self so she can take him home, she cut all of her female assistant managers hrs to 34 hrs per week and give it to the part time assistant manager which is her lover as far as know part timers get 20 to 25 hrs per week but her lover get more than 25 hrs she is so unfair to her employees, I ask for a transfer and she told me no, can they decline our transfer request?she doesnt do anything all she do is sitting in the office or outside smoking, I over heard her telling one of the assistant manager that its not her job to do frieghts, or changing end caps, unload tge truck or conversions she said her job is office paper work Dollar tree dont pay her enough to do any labor work, I cant stand her shes lazy racist and mistreat her employees, she give the hours her favorite employees and give the rest of us 4 hours what kind of bills can i pay with 4 hours?Really dollar tree?you guys are desperate for store managers you put who ever that would run a store with no class no profession, Serious Racism, Discrimination, Prejudiced Trashy Unprofessionalism to represent your business? Theres a cashier name Tichelle she drink alcohol while on the clock carol knew about this but not take action the store is empty and sad someone need to check on district 331 Store 4259 is going out of hand

hi i am complaining about the dollar tree on Pennel Road . I refuse to go back into this dollar tree there is a disgusting amount of PDA going on throughout this store, managers such and tom and Angela I will not go back in this store because I seen them flirting with eachother, i find that rude and un proffesional . workers should not be acting like that so i will no longer go in here . i dont normally complain about anything, but this is just something i do not want to see when im shopping . i hope this gets resolved because i like this store .

I shop at the Dollar Tree in 2026 Westchester Avenue. there is a cashier with short red hair with a gross attitude she does not double bag anything you purchase even when the bag is heavy and when you ask her to she complains and one time muttered under her breath she hates her job if you hate your job, QUIT.The other day she made a comment that I would have to start paying for my own bags and I told her first of all that didn't start yet and number 2 I have reusable bags.

I went in to the 23rd & Penn location to grab a couple of things. As I was checking out I went to type "no" for do you want cash back. I reached for the attached pen and he pulled the machine towards him, pushed the no button and told me I had to "be smarter than the machine"
I am a grown educated lady. I left furious.
When I got home I called up and asked to speak to the manager. The kid on the phone said he was the Manager. I asked who managed the store, he said James, why?
I told him I wanted to speak to him and he just kept saying what do you need?
I told him I didn't appreciate what he had said. He told me the manager was now on vacation, that he was busy and hung up o me.
Completely unacceptable. I am having a hard time finding any kind of corporate office, phone number or email to look into this issue.
Never again.

I started working as a cashier then after 3 weeks of working there the district manager came to the store and moved me up to assistant manager I loved my job and I was good at it well my manager Mary would tell me to slow down ringing customer up and she said do not talk to the customer I couldn't believe it I have worked as a cashier my whole life and part of your job description is talking to the customer also she told me to put some merchandise on the shelf and I did 4 shelf she came over asked me if I was stupid and took her arm and slung all the merchandise on the floor in front of customer I kept keeping my mouth shut because I didn't want to make things harder than they already was because I loved my job just not working for her I would be on one isle putting stock up and I could hear her and her favourite employee Bridget talking about me and that was happening all the time so one day I walked over to Mary and told her that I could hear everything they were saying about me and she said for me not to worry about what they talk about to mind my own business really unprofessional I left it alone almost every day I had off I got called in and she told me if I didn't come in she would write me up and I overheard her telling another employee that she was trying to make me quite because she didn't have anything on me to fire me she was rude to the customer to I called and left 3 messages on the district manager answering machine to call me because I was going to see if you could switch store I really do want my job back I was good at my job and good with the customer please let me have my job back but move me to another store call me at [protected] or [protected] thank you

I am complaining about a few cashier workers that worked today around 8am to 5pm. These female workers were rude, grumpy, snooty towards the customers, one serviced an African American lady and I that I am a white person she closed the cashier and walked away without telling me and the person behind me that she was taking get lunch break. The other cause got upset cause she had to serviced me and the person behind me and tested us as if she was very disgusted with us she was rude, cranky spoke to me in an unprofessional way that makes me not want to return to this store again. I am so upset about the way I was serviced.

I happen to go once or twice a month due to the fact I do not live in that area. My daughter in law lives in the area that I happen to shop when in area. The two times I had previously went to I experienced the same girl Jessica from Griffith Indiana location. I heard her once on phone selling prescription pills. The second time I seen her either drunk or on drugs. I recommend you have her drug tested anonymously. I feel that this should not be tolerated from your company. I hope your company has a no tolerance policy with drugs and alcohol abuse. I feel very on edge seeing her slurring her words and not behaving correctly.

The fact that your company has the word family in it's name makes me deeply curious as to why you would allow a convicted child rapist to work for, and represent, the family dollar brand. Perhaps you don't do background checks on your employees and are simply unaware. However, I would like to inform you that bud nutt whom works at haymarket square, 4349 merle hay rd, des moines, ia 50310 has been convicted of analy raping his two year old niece. I sincerely hope that upon learning this you will make the moral decision to remove such a despicable person from your company. If not I will have to make it a personal mission of mine to warn every parent who takes their children into your stores. Thank you for your time.