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CB Restaurants and Dining Dunkin' Donuts Coffee - amount, customer service
Dunkin' Donuts

Dunkin' Donuts review: Coffee - amount, customer service

D
Author of the review
2:17 pm EDT
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I purchased coffee via drive through. When I took the lid off the coffee level was more than an inch from the top.

I contacted Dunkin Donuts corporate. They referred me to owner who snet me this email:

From: Rambhai Patel
Sent: Thursday, 16 January, 2020 12:20 PM
To: [Redacted]
Subject: Fw: DBI Case #[protected] - Guest Contact: Small Product - PC #340453-DD [ ref:_00Df44mQE5._5002T1CGzAw:ref ]

We apologize for the product issue that you experienced and we would like to offer you a free Extra Large Hot or Iced Coffee if you would allow our team to serve you again. In order to receive this offer please visit the store and either show them or print this email so my team can honor this offer for you.
Thank you,
Ram Patel
Subject: DBI Case #[protected] - Guest Contact: Small Product - PC #340453-DD [ ref:_00Df44mQE5._5002T1CGzAw:ref ]

Howver when I took the email to the store they refused to honor it and now now the owner doesn't respond to my emails.

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  1. Dunkin' Donuts Contacts

  2. Dunkin' Donuts phone numbers
    +1 (800) 447-0013
    +1 (800) 447-0013
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    DD Perks & Mobile App Questions
    +1 (800) 859-5339
    +1 (800) 859-5339
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    Feedback
    +1 (781) 737-5132
    +1 (781) 737-5132
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    Dunkin' Brands
    +1 (781) 737-3000
    +1 (781) 737-3000
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    Headquarters
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  3. Dunkin' Donuts emails
  4. Dunkin' Donuts address
    130 Royal Street, Canton, Massachusetts, 02021, United States
  5. Dunkin' Donuts social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
  7. View all Dunkin' Donuts contacts
Dunkin' Donuts Category
Dunkin' Donuts is ranked 5 among 218 companies in the Restaurants and Dining category