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Dunkin' Donuts

Dunkin' Donuts review: Coffee, customer service

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10:26 am EDT
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I went to Dunkin Donuts at Trieble Amelie, Milton and ordered 3 lbs of coffee. I did not receive it. I called today to follow up to get refunded and was told I would have to wait 2-3 business days for an answer. I told them I wanted to speak to the supervisor and she was not available and she would contact me. I told the person I wanted to talk to someone above his supervisor and he told me that was the best he could do and after I preceded to say I wanted to speak with someone today and he hung up on me. I again called the number again and ask the person to speak with a supervisor and again not available. I proceeded to tell her that I wanted to speak to someone right now. She then proceeded to state the same thing again and hung up on me. I then called a different number and was advised the same thing all over $19.99. Your customer service is awful and I will be taking my years of drinking coffee and want all my money refunded to my Apple Card. I will not be drinking Dunkin’ Donuts coffee again

Desired outcome: Money returned. I am very upset now. You have lost my business. I don’t know if you could do anything to keep my business.

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  1. Dunkin' Donuts Contacts

  2. Dunkin' Donuts phone numbers
    +1 (800) 447-0013
    +1 (800) 447-0013
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    DD Perks & Mobile App Questions
    +1 (800) 859-5339
    +1 (800) 859-5339
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    Feedback
    +1 (781) 737-5132
    +1 (781) 737-5132
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    Dunkin' Brands
    +1 (781) 737-3000
    +1 (781) 737-3000
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    Headquarters
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  3. Dunkin' Donuts emails
  4. Dunkin' Donuts address
    130 Royal Street, Canton, Massachusetts, 02021, United States
  5. Dunkin' Donuts social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
  7. View all Dunkin' Donuts contacts
Dunkin' Donuts Category
Dunkin' Donuts is ranked 5 among 218 companies in the Restaurants and Dining category